Hôtels près de Recoleta Mall - Buenos Aires

Points positifs: Malgré quelques rafraichissement, (peinture dans la chambre et niveau spa) l'hôtel est à la hauteur d'un palace.

Points négatifs: Parfois un nombre restreint de serveurs ne sont pas toujours joyeux.

Points positifs: Un palace baroque,le personnel adorable,et la modernité des infrastructures!

Points négatifs: Rien !

Points positifs: This hotel is very elegant, old-fashioned in the best possible meaning of the phrase. The staff are all very polite and very helpful. The public rooms are superb. Breakfast was amongst the best anywhere. The restaurant 'The Grill' is outstanding and very reasonably priced. The Maitre is charming, very well informed and very helpful. The rooms are extremely clean, well preserved and comfortable including the bed. The concierge service was very good. The bar is sophisticated and filled with well-dressed quiet people.

Points négatifs: Nothing

Points positifs: Tout: qualite des equipements, du service Emplacement, piscine, petit dej La perfection

Points négatifs: Rien

Points positifs: Great location and history. Fairly relaxing. Staff very friendly and attentive.

Points négatifs: Not the attention to detail or cleanliness you would expect for the price. I would suggest that this once was one of the leading hotels. Not a scratch on Claridges/Ritz/Six Senses group etc. Staff were nice enough, but concierge unable to book all requests (moved to another hotel due to flight change for final day and their concierge was able to book a table at a restaurant supposedly unbookable by Alvear). Found debris like crisps under the bed - not that I was looking - I happened to notice while doing Pilates. Toilet seat broken, but promptly fixed the following day (if I had called them, I’m certain it would have been fixed in lightning speed, but I couldn’t be bothered - I wanted to relax - just can’t understand how it was missed when signing off the suite). Other guests in common parts fairly audible. No international papers over breakfast and no cigar cutters on the terrace. Various other elements of detail one would expect in a leading hotel, but were missing.

Points positifs: Tout!!! L'accueil, les lieux, petit dejeuner super, chambre spacieuse, literie de grande qualite, magnifique piscine , petite mais chaude! Zero defaut!!

Points négatifs: Rien

Points positifs: menu-service-ambiance-

Points négatifs: NOTHING was excellent no complain

Points positifs: Le service, la deco, les prestations de l hotel

Points négatifs: La vue

Points positifs: Somptueux palace à Buenos Aires. Un rêve !!!

Points négatifs: RIEN tout était parfait !

Points positifs: Pas d’eau chaude dans la chambre. Seche cheveux cassé. Personnel peu réactif.

Points positifs: Excellent breakfast buffet included in our room rate. Waiters exude old school charm, dining in either Orangerie or grand marble atrium was very elegant. Strong cafe au lait! Rooms were comfortable and old world -elegant, if a tad bit old fashioned. But everything we needed was there. We were upgraded to an en-suite for 50$ more per day. Rooms were quiet.

Points négatifs: The room temp control was either too hot or cold but it was manageable.

Points positifs: petit déjeuner excellent , mais non compris dans ma réservation , malgré junior suite

Points négatifs: demande de chambre étage élevé , à la place chambre sombre au deuxième étage avec odeur de renfermé .

Points positifs: La chambre spacieuse, l’accueil permanent à la porte de l’hôtel

Points négatifs: Le petit déjeuner

Points positifs: The staff were excellent and it's a great location for shops, restaurants and sightseeing.

Points négatifs: The pool is a bit limited.

Points positifs: Great location. Classy. Great food and staff.

Points négatifs: It’s getting old. Renovation is a must for all rooms.

Points positifs: Excellent location - prompt and responsive staff

Points négatifs: Fitness room could be better equipped but more importantly opening hours are from 9 which for travellers with a schedule is not very accommodating

Points positifs: Great place, people. Walking distance to a lot of things. Walk to restaurants and shopping.

Points négatifs: Liked everything.

Points positifs: Hotel tres bien situé checking rapide valises rapidement dans la chambre Hôtel accueillant sauf la salle du PDJ au 1 er étage qui est froide à tous les sens du terme. Belle chambre, belle SDB rapport qualité prix vraiment bon.

Points négatifs: La piscine n’est pas terrible Dommage qu on ne puisse pas profiter du jardin avec des transats par exemple

Points positifs: I like the location of this hotel. Regardless of the issues, I think the Sofitel handled us with care, they know how to cater to foreigners who seem out of places in Argentina, and their hospitality even for a major hotel like this seemed personalized.

Points négatifs: The Sofitel was an interesting hotel, as the reviews were a mixed bag which made it hard to get a good gauge of what the hotel was really like. My stay there started out with room issues when my AC stopped working, unfortunately, we discovered this around the time we went to bed. We were moved to another room, where the shower door was broken and didn’t close. One can guess that by the second room we weren’t too happy with the hotel, despite this I think the staff did an excellent job of accommodating us and trying to help us have the best and comfortable experience possible. I was in Argentina for about 15 days and by the time I checked into the Buenos Aires Sofitel, I had stayed in 2 different hotels in Argentina. While there were maintenance issues in the rooms, I felt the most welcomed at the Sofitel than at the other hotel I stayed at in Buenos Aires. Regardless of the issues, I think the Sofitel handled us with care, they know how to cater to foreigners who seem out of places in Argentina, and their hospitality even for a major hotel like this seemed personalized.

Points positifs: Its a beautiful front desk and location;

Points négatifs: The room isn’t clean properly and somebody from the staff into my last night drop my macbook pro while are cleaning the room, I’ve just tale some photos, but just realize that now, when i’ve used him at the plane and he has scars and didnt turn on well, stay reeboting...

Points positifs: Wonderful staff, concierges and restaurant especially. Good restaurant- small but tasty menu. Great wines.

Points négatifs: Some plumbing problems on day 1 but fixed fast. Only 2 elevators so once a convention arrived waits were long and staircase dangerous

Points positifs: The hall is very nice and the common area. Room comfortable Very kind staff at check in a special thanks to Gianluca extremely kind in the room explain

Points négatifs: The pool is only covered and is small, tv in the room is too small and without latest utilities

Points positifs: Location is wonderful!!!

Points négatifs: It’s not the Sofitel Arroyo we used to go so many times!! Now it’s a 3 Stars, no more. The bathroom door doesn’t close, many small details that made it a cheap place. We were disappointed of course!!

Points positifs: Location, cleanness, friendly staff

Points négatifs: Room amenities seem to come short

Points positifs: Petit déjeuner correct. Emplacement de l'hôtel correct. Piscine agréable quand elle est ouverte.

Points négatifs: Piscine fermée pour événement privé le 1er jour Pas d'aide pour porter les bagages dans la chambre Chambre disponible à 17h au lieu de 15h Chambre avec vue sur un mur Personnel du petit déjeuner débordé

Points positifs: La piscine couverte (hiver)

Points négatifs: Le personnel hautain (notamment une fille à la réception)

Points positifs: Great hotel, great value for money! And the location is great too!

Points positifs: We were upgraded to a suite on check in which was lovely. The rooftop pool and gym area had stunning views of buenos aires

Points négatifs: Breakfast was average. The airconditioner in the room was at times a bit noisy which made sleep disrupted. It would be nice to have had a sofa in the loungeroom instead of 2 separate chairs.

Points positifs: Staff was very friendly, especially the staff on the ground floor - doormen, bellmen, front desk Breakfast was very good.

Points négatifs: Cleanliness once off the ground floor was average at best - stains on the walls around the toilet. Wet water marks along the base of the walls in the guest room hallways. We had hoped to let the kids burn off some energy at the pool, but didn't see that the pool is only available for those over 13. We had four in our room, however only two towels. we called for two more, but they never came - the door into the service area had been left open by one of the staff, so we found two extras ourselves sitting in the storage.

Points positifs: Great location, good restaurants both the hotels own and also Tomo1. Beautiful view. Clean and Nice rooms. Smiling and helpful personel. Best recommendations from here.

Points positifs: Hotel très bien placé

Points négatifs: Des désodorisants trop marqués. Petit déjeuner très bruyant. Un certain nombre d'équipements en mauvais état ou fonctionnant mal.

Points positifs: Staff were amazing! They looked after my luggage while I explored other parts of South America on my trip and when I arrived back, for my last night, upgraded my room to a suite!! So happy and very appreciative. Especially great service from Alejandro who is part of the concierge team

Points négatifs: I wish the breakfast had more choice in there hot food for vegetarians

Points positifs: Location

Points négatifs: You can hear people walking in the room above us. Have to improve that !

Points positifs: Le personnel très accueillant. L’emplacement. Le joli hall.

Points négatifs: Chambres très mal insonorisées. Chambres désuètes, vieilles. Eau chaude en va et vient dans la douche. Tuyau de douche percé. Odeur de vieux Équipements vieux.

Points positifs: La piscine panoramique au 23 eme étage !

Points négatifs: Nous faute croire qu’il nous avait attribué une chambre supérieure à notre demande alors que celle ci , n’avait vue que la ville comme réservé sur l’application ( heureusement cela a été réglée de suite !)

Points positifs: C'était tout simplement un super endroit pour les vacances. Tout s'est très bien passé. Le personnel était fantastique !!! Je le recommande vivement à tout le monde.

Points positifs: Nous avions internet dans le hall n'est pas très pratique. Personnel pas très serviable pour faire venir l'électricité strip par les clients pour faire porter un téléphone, etc. Les chambres sont confortables, et service de nettoyage est très compétent et très serviable.

Points positifs: Breakfast, location

Points positifs: Tres bon acceuil.

Points négatifs: la piscine n'était pas très propre et pas très invitante. On doit passer par le restaurant et la terrasse pour y aller, et cela manque un peu d'intimité.

Points positifs: The property was able to accommodate an early check-in as requested and the staff was very hospitable, they day I left they allowed me to lounge around the business area for most of the day and were very nice and understanding of my flight situations. Will definitely stay here again when in town for business. The hotel was clean, rooms were perfect sized and good value. The hotel staff was the highlight of my stay.

Points positifs: Is very close to Puerto Madero and Obelisco area. It is easy to take the metro and bus line.

Points négatifs: All was nice!

Points positifs: Personnel attentif. Bon petit déjeuner. Grande chambre. Tres grand lit confortable

Points négatifs: Je n'ai pas pu profiter de la piscine car cela ferme a 18.00. Les oreillers synthétique. Le wifi payant en extra dans les chambres. La salle de bain un peu fatigue, surtout la baignoire et le pare-douche.

Points positifs: La procédure d’enregistrement était d’une lenteur incompréhensible: seule 1 famille était au boarding et nous avons attendu p’us De 30 mn....1 seule personne en staff et pas réellement efficace

Points positifs: Location, staff, champagne for breakfast.

Points négatifs: Internet was a disaster. 2 out of 3 desktop computer did not work.

Points positifs: Situation géographique et accessibilité aux transports et sites touristiques Déjeuner complet Piscine et roof top ambiance lounge

Points positifs: L’emplacemen

Points négatifs: Pas de prise dans la chambre pour charger les portables

Points positifs: Breakfast is quite good, very central position

Points négatifs: It's not a 5 star hotel, forniture is old, rooms are nothing special, same

Points positifs: Excellent location and management staff.

Points négatifs: No english TV (BBC, CNN, Algezeera) available. Bed mattress a bit lumpy, need to be replaced.

Points positifs: Location was convenient to some of the tourist attractions.

Points négatifs: Everything. I am very disappointed with booking.com and may not use you any more because I can't trust you any more. The hotel was billed as 5 star. It is at the most a 3 star. The rooms are very old and in bad state of repair. I found a safety pin on the floor of my bathroom that I could have stepped on. The shower doors leaked. The toilet was from the 1980's. The hotel booked a transfer from the Airport which arrived 1 hour late and charged $35USD when a regular taxi is $11USD. The breakfast was barely edible and would have been ok in a travelodge but not a hotel that is supposed to be 5 stars. The staff were rude and inattentive. I asked them to book a taxi for me to return to the airport and watched them write it down in their book and they just didn't book it. So at 6am, I was scrambling to get a taxi. What a thoroughly horrible place run by incompetent staff.

Points positifs: A good executive style and reasonably sized room, comfortable double bed - can't fault the room; Good central location of the hotel; Buffet breakfast is ok but not spectacular.

Points négatifs: Other facilities of the hotel (e.g. gym, swimming pool) not adequate for the claimed hotel rating (5 stars); The gym is virtually non-existent and limited in every respect (no dumbells, only one universal machine, very small room); The exterior swimming pool (top floor) is also extremely small; Not a 5 star hotel, rather 3-4 star.

Points positifs: Really good location and inexpensive, clean and rooms where comfy.

Points négatifs: It was a nice place to stay, but definitely not a 5 star hotel. First of all the breakfast was not excellent as many reviews would describe it, there was not a lot of options or varieties. For a five star hotel there must at least be fresh juices or freshmade eggs on order. For meats their was only pork to select from. The staff at the reception should been educated in being more welcoming, only one younger guy with glasses in the reception where smiling and concerning about the guests needs and well being. Further I would recommend the cleaning personnel to knock on the door before entering. All in all a good hotel with room for minor improvements. :)