Hôtels près de Terminal Tower - Cleveland

Points positifs: Le luxe à prix abordable. L'happy hour et le petit déjeuner inclus étaient très appréciés.

Points négatifs: Bain à remous était trop chaud et la piscine était trop froide.

Points positifs: J'ai adoré l'atmosphère de l'espace rénovée Très confortable, avec une super sécurité, c'est très bien situé.

Points positifs: Breakfast and building history and location

Points positifs: I thought the breakfast was better than other hotels and the afternoon snacks and drinks was great!

Points négatifs: I don’t like paying $29 per day for parking. Would prefer it be included in the rate

Points positifs: Breakfast was really superb and starts nice and early at 6 am, so you can still eat if you have early departure. Lovely hotel with great sized rooms. Very central and staff very helpful and friendly. The complementary food and drinks in the evening was an absolute treat and a great surprise which we enjoyed so much. Breakfast was really great and the make your own waffles was something we all loved, especially the kids. Would definitely stay here again and would recommend to others.

Points négatifs: The swimming pool was very small, but we could have lived with that. However, lack of any pre-swim shower facilities, or indeed changing rooms, was a big problem which put us off using the pool. People were just getting into the pool and hot-tub without any of the normal hygiene procedures limit bacteria and there was even children with diapers/nappies on them in the pool. Real pity as otherwise we would have given this hotel top marks – better without the pool if can ensure good hygiene standards.

Points positifs: le côté rétro du bâtiment;, les très grandes chambres et l'excellente isolation phonique,

Points positifs: The free breakfast and dinner were pretty good and the free cocktails.

Points positifs: The rooms were fantastic. Complimentary cocktail hour with food and included breakfast bar the next morning.

Points positifs: Everything awesome...perfect location, historical setting, very friendly staff and management. Good eats at night and big breakfast included.

Points positifs: Staff was friendly and helpful Loved the location Breakfast and happy hour were wonderful

Points positifs: Loved this hotel!!!

Points positifs: The staff was awesome the door man was very helpful and friendly

Points négatifs: Need to add unsweet tea to dining and snack area

Points positifs: All the Staff at the Drury Hotel were very professional, attentive and friendly.

Points négatifs: Nothing

Points positifs: Historic character of hotel lobby

Points négatifs: Breakfast and happy hour food nice, but a bit over spiced, buttery or dry.

Points positifs: The room was very quiet.

Points négatifs: Had to look around the room for the trash cans, that had been put into the bath vanity, and a kitchen cabinet

Points négatifs: Pull out couch did not have sheets or covers located in room

Points positifs: The hotel staff was very nice. Rooms were clean. Restaurant inside was great.

Points négatifs: Food was not good. Busy area. Def. not a relaxing area.

Points positifs: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!

Points négatifs: None

Points positifs: Great location, large comfortable room

Points négatifs: (1) 2 night stay and room service did not come after 1st night. As as result, beds not made up, no fresh towels, etc. (2) Very loud "groaning" ceiling-mounted HVAC unit in our room. (3) bathroom door squeaked very loudly when opened/closed. (4) Tiny bathroom (in contrast to very large, comfortable room)

Points positifs: The staff were so helpful and pleasant. Everyone spoke with a lovely smile.

Points négatifs: The buffet breakfast was just ok. Kind of the standard paper plate plastic silverware thing. Which compared to the rest of the spectacular experience was disappointing

Points positifs: Staff was incredibly helpful, friendly and attentive. The AC in my room wasn't working, they had to come back and fix it twice. The second time, the staff was in my room for over 3 hours. Obviously not ideal but older things (like most hotels in Cleveland) get broken. I was just happy they took their time to fix it correctly and didn't stop until the issue was completely resolved.

Points positifs: Its really quit place and it’s in the center

Points négatifs: Nobody help my during my checkout to transfer my laggauga

Points positifs: Perfect location. Very nice, comfortable room. Wonderful staff!!!

Points positifs: The location was perfect, right next to the popular 4th Street and all the restaurants/bars we wanted to go to. Vallet was pricey but worked out good for us since we could come and go as we please. The hotel bar and entertainment room was very big and inviting. Our room was decently large with a small kitchen but full size refrigerator. The room had a couch and good sized tv. The air conditioning ran constantly but kept our room at our desired temp.

Points négatifs: We were unhappy with our bathroom. Some friends of ours were staying here as well and they had a newly updated walk in tile shower. Our room, though being in my mind the most desirable (top floor corner room) had an old acrilic bath tub and a tub surround that belonged in a 1989 mobile home. The toilet was loose from it's flange and had caulking caked around it. There was obvious signs of a lack of thorough cleaning in the bathroom (hair, not from us, still remaining under the soap shelves, and built up residue in certain areas.) There was an old bathroom fan that had so much lint on it that it looked like it could catch on fire at any moment. There was also a new, large vent unit next to it that gave off good light but offered no sound distraction, seeing as the bathroom is feet away from the bed this was a turn off. The elevators were rather small, not that that is an easy fix, and had cracked floor tile. I didn't double check but I believe they charge you for gym use which is extremely strange if it's true. We stayed there for our 9th anniversary and I made that known in the comments when we checked in. The most they did for us was 1 free dr.pepper and 1 free bottled water. Not that I really expected anything for free but for the last few years most hotels have at least provided Champaign and a card which really can make the stay sometimes, and costs them about $15. That small display of gratuity will make people really appreciate the hospitality.

Points positifs: It's location and it's mix of old and new.

Points négatifs: No

Points négatifs: Water was turned off when I arrived and then brown water when it was turned back on at 8 PM. Nothing offered in response. No happy hour offerings that are typical of other Residence Inns, FYI.

Points positifs: Hôtel charmant, les chambres sont charmantes. Magnifique salon avec cheminée Très bien situé et très bon personnel

Points positifs: Des vélos gratuitement pour visiter la ville. Il est très bien situé.

Points positifs: We've stayed here at least 10 times, and in the beginning we loved it, but the last several times, it seemed a bit down at the heels, and our most recent stay definitely confirmed this. We always choose Kimpton because of the pet friendly policy, but this time our (pet-friendly) room was really dirty, with black dog hair all over. As pet owners ourselves, we're pretty sympathetic to this challenge, but the room was really filthy. When we tactfully noted this, the front desk staff answered that they'd "clean it better next time." The bathroom was poorly maintained, with a leaking shower that made the whole room wet, and the grout was all stained. Finally, breakfast was mediocre and took forever; 35 minutes for a plate of eggs. It was a much less pleasant experience than when we started coming here 3-4 years ago.

Points négatifs: See above.

Points positifs: Very modern, clean, COMFY beds, great value, super friendly/helpful staff and great amenities.

Points négatifs: The only downside is it’s either valet parking or go search for your own.

Points positifs: The bed was super comfy and the shower was spacious with great water pressure (regular shower head and rainfall shower head). The location was convenient (easy walking distance) to loads of restaurants and bars. There’s a cvs and an amazing grocery store right next door.

Points négatifs: Street noise was a bit loud in our room but faded after midnight. Valet parking was expensive and REALLY slow/inefficient. No free WiFi. Housekeeping failed to come to our room during the day - I had to go to the desk just to get towels. The restaurant was ok, but the cheese plate was really puny, especially for the price.

Points positifs: Location was great. Bed was comfortable. Very clean.

Points négatifs: The room we were given was on the second floor. It had one small window and didn't have much supplemental light to offer so it felt like we were in a basement. Additionally, it was at the back of the hotel, up against an alley. At 4:30AM there was a truck picking up/dropping off things that made an incredible amount of noise.

Points négatifs: The initial room was tiny and noisy. This is not a 4 star hotel

Points positifs: Great friendly staff!

Points négatifs: It is a little pricey, but it's a great hotel.

Points positifs: Bed was great, quiet for downtown, staff excellent.

Points négatifs: Shower had no door and water went everywhere!

Points négatifs: Valet was a bit grumpy.

Points négatifs: The cost for 1/2 bottle's of red wine from in-room refrigerator was ridiculous at $33 and $35 per bottle. Very unfair pricing.

Points positifs: The room was well designed and ergonomically great. Unfortunately, the thermostat did not work and the room never cooled down. My quality of sleep was negatively impacted.

Points négatifs: Staff appear disorganized and the room temperature was uncomfortable.

Points positifs: Besides it being in a great location and being extremely well looked after, it was the staff that made our stay so excellent. All were very friendly and accommodating. We were a large group of guys visiting various ball parks on our annual poker group trip and we all agree that this accommodation was by far our best! Well done staff! A special shout out to Tim for his sense of humour and good advice for our one night out in Cleveland.

Points positifs: Great hotel; would highly recommend.

Points positifs: Confortable et pratique

Points positifs: Les formalités d'arrivée et de départ ont été rapides. Tout était parfaitement propre. Il n'y aucun soucis.

Points négatifs: J'avais réservé cette chambre quelques mois à l'avance. Nous avons appelé la semaine de notre séjour pour confirmer notre réservation et nous l'informons que arriverions tard. À l'arrivée, ils n'avaient plus de chambre pour nous et nous ont envoyés dans un autre hôtel à proximité où nous avons eu un lit king size pour plusieurs personnes. La chambre était vraiment chère et nous avons fini par obtenir quelque chose de moins que satisfaisant.

Points positifs: Location and the hotel itself was so beautiful!

Points négatifs: All good

Points positifs: Helpful staff

Points négatifs: Service at the lobby restaurant was slow, breakfast was cold

Points positifs: Clean, spacious room and helpful staff. Hotel was in walking distance to most things I wanted to do.

Points positifs: Fantastic location in the middle of town. Can walk to all major attractions!

Points positifs: Right near the Lakefront. Next to the Convention Center

Points négatifs: Obsessed with roping off huge sections of the lobby several times a day to clean already spotless floors. The lobby felt like a construction zone the whole week I was there. Useless annoyance!

Points positifs: The room had the best view

Points négatifs: Closer self parking

Points positifs: Very nice lobby. Gym is absolutely amazing!

Points négatifs: No

Points positifs: location price

Points positifs: The staff was wonderful. Everyone from the front desk, bellman, valet, and housekeeping.

Points positifs: Near everything.

Points négatifs: No

Points positifs: Modernness, location

Points négatifs: No

Points positifs: The lobby renovation is awesome. The room was nice. The staff was friendly. A+++

Points négatifs: The snack shop is kinda pricy. Like NYC pricing. But, otherwise, they had nice options.

Points positifs: Le lit était super confortable.

Points négatifs: Immeuble est ancien. On entend tout !

Points positifs: Valet your car and enjoy walking, Uber to anywhere. This location is incredible! We recommend taking the Lolly Trolley for a city tour. Hotel is historic and beautiful!

Points négatifs: Conditioner in shower was empty.

Points positifs: Room, staff, location, and cleanliness.

Points négatifs: I have no unfavorable observations to make about this hotel.

Points positifs: The room was large and clean with a very comfortable bed. I liked the hardwood floors as opposed to the usual carpet in most hotel rooms.

Points négatifs: The tub, jetted, was showing signs of wear, but more importantly it was very deep and had NO grab bars. Definitely tricky getting in and out of shower. Also, bathroom had a frosted window that overlooked the bed. Turning on the bathroom light was like turning on the light in the room. The elevators were very small and the first one we used was not working and nearly sent me into a panic because of my claustrophobia. The second elevator worked and so it was fine.

Points positifs: The room was very spacious with high ceilings. Very nice older hotel.

Points positifs: The bed & pillow were very good. We slept very well.

Points positifs: The breakfast was phenomenal! The lady at the front desk was very outgoing and provided us with water.

Points positifs: The room was surprisingly large.

Points négatifs: Great room, great experience!

Points positifs: Conveniently located, walking distance to Progressive Field.

Points négatifs: No

Points positifs: Expectation were exceeded when it came to location, staff, service, happy hour and breakfast. Room size, room contents and view were impressive. Will stay here again. Only negative was the elevators.

Points négatifs: Elevators were too small and slow-ish.

Points positifs: Big guest room with hardwood floor...nice

Points négatifs: Cheese omelet was a little dry and could have been hotter.

Points positifs: Great place, close to lots of things to do within walking distance! Would definitely recommend!

Points positifs: Loved the hardwood floors.