Avis des clients
-
Général
-
Couples
-
Familles
-
Affaires
-
En solo
Avis
-
9.7 "Service de classe mondiale."9.9 "99% ont trouvé le
personnel très aimable ." 8.9 "89% ont trouvé lepersonnel à la réception très bien ." 10.0 "100% ont jugé leservice très professionnel . " 10.0 "Excellente gestion selon 100%." -
9.6 "Petit déjeuner excellent."
-
9.1 "Emplacement exceptionnel."8.3 "
Parking remarquable selon 83%." 10.0 "Centre-ville facile d'accès disent 100%." 10.0 "Proche des transports en commun selon 100%." 8.9 "89%ont aimé la proximité des sites touristiques ." 10.0 "100%ont aimé la proximité des commerces ." 10.0 "100%ont apprécié les restaurants et bars alentours ." 8.8 "88% ont trouvé leparking pas cher ." 8.1 "81% ont trouvé qu'il étaitfacile de se rendre à la gare ." -
8.0 "Nourriture délicieuse."7.2 "
Desserts succulents selon 72%." 8.0 "80%ont aimé la sélection de menus ." -
6.1 "Internet est moyen."5.8 "58% ont trouvé que
la qualité du WiFi quality était correcte ." -
4.8 "Les chambres ne sont pas bien."0.8 "Pour 92%, les
chambres faisaient vieilles ." 1.6 "84% les ont trouvéesmal entretenues ." 4.4 "56%ont critiqué la petite salle de bains ." 2.4 "76% ont eu desproblèmes avec le mobilier ." 1.4 "86% ont eu desproblèmes avec la douche ." 2.1 "La climatisation a été critiquée par 79%." 1.7 "83% ont trouvé laTV en deçà des normes ." -
2.3 "Ambiance horrible."0.5 "95%
ont critiqué le manque d'élégance de l'hôtel ." 3.0 "Pour 70%, lehall d'entrée était en deçà des normes . "
Avis
-
9.7 "Service de classe mondiale."9.8 "98% ont trouvé le
personnel très aimable ." 8.7 "87% ont trouvé lepersonnel à la réception très bien ." -
9.4 "Petit déjeuner excellent."
-
9.3 "Emplacement exceptionnel."8.5 "
Parking remarquable selon 85%." 10.0 "Centre-ville facile d'accès disent 100%." -
8.1 "Nourriture délicieuse."
-
5.7 "Les chambres sont correctes."6.1 "
Les lits étaient considérés comme acceptables pour 61%." 5.8 "Seulement 58% ont dit que leschambres étaient suffisamment grandes ." -
2.7 "Ambiance horrible."0.7 "93%
ont critiqué le manque d'élégance de l'hôtel ."
Avis
-
9.7 "Service de classe mondiale."9.9 "99% ont trouvé le
personnel très aimable ." -
9.4 "Petit déjeuner excellent."
-
9.3 "Emplacement exceptionnel."
-
4.9 "Les chambres ne sont pas bien."
-
2.0 "Ambiance horrible."
Avis
-
9.7 "Service de classe mondiale."9.8 "98% ont trouvé le
personnel très aimable ." 9.0 "90% ont trouvé lepersonnel à la réception très bien ." 10.0 "100% ont jugé leservice très professionnel . " -
9.4 "Petit déjeuner excellent."
-
9.2 "Emplacement exceptionnel."8.1 "
Parking remarquable selon 81%." 10.0 "Proche des transports en commun selon 100%." 10.0 "100%ont aimé la proximité des commerces ." 10.0 "Centre-ville facile d'accès disent 100%." -
5.3 "Internet est moyen."
-
5.1 "Les chambres sont correctes."5.6 "
Les lits étaient considérés comme acceptables pour 56%." 5.6 "Seulement 56% ont dit que leschambres étaient suffisamment grandes ." -
4.2 "Mauvaises installations."3.7 "63% ont trouvé que le
bâtiment n'était pas beau ." 1.5 "85% ont trouvé que lesinstallations nécessitaient un rafraîchissement . " -
2.5 "Ambiance horrible."0.6 "94%
ont critiqué le manque d'élégance de l'hôtel ."
Avis récents
- Tous les avis
- Positif
- Neutre
- Négatif
-
6.7avis de
Very good location, in between two tram stops and minutes from main shopping area/Dome. The hotel did not have a no smoking policy.The hotel was being used by visitors to the trade fair so guests were returning at all hours of the night and I was able to small cigarette smoke whilst I was trying to sleep which I found very worrying.
-
6.3avis de
Sunny bright room (on 4th floor) excellent bathroom, good breakfast, and staff helpful and friendly. Great location for shops and local transport system Room rates appeared inflated for exhibition period. This would apply to other hotels I'm sure
-
7.3avis de
The hotel staff were very friendly and helpful, nothing was to much trouble for them, the location was also very good. The breakfast was ok but could have been better
-
3.0avis de
The location The staff were the most rude people i have ever met, who lied to me, promised to call me & im still waiting, At 6.30am on Saturday they told me the manager would be in at 7am for me to speak to, by 8.30am i was told she was still not there, I ended up waiting in the hotel until 11.30am when i was told that the manager had phoned the hotel but had not the decency to speak to me just sent a message via the reception staff that she would call me later that day. It is now 3 days later and i have still not heard. This has made me so angry because i was ready to leave the hotel at 8.30am and utilise the time to see Cologne but instead i waited for many hours for nothing. Ive so many complaints about the hotel, by far the worst ive ever stayed in
-
6.0avis de
the breakfast was wonderful, lots of choice and was included in the price Wifi was in my room not really there, I had to go in the hallway to get reception.
-
7.7avis de
The staff was very friendly, helpful and multilingual. The breakfast (French, English or German style) was excellent. The room and public areas were kept very clean. The bed was too hard (thin mattress) for my liking, though this is common in Scandinavia and Germany, I understand.
-
7.0avis de
Excellent staff (for portuguese people you can find a portuguese employee in the breakfast room), good location (15 minutes by foot to the city center and only 2 subway stations till koln central station)
-
6.7avis de
Very good location, in between two tram stops and minutes from main shopping area/Dome. The hotel did not have a no smoking policy.The hotel was being used by visitors to the trade fair so guests were returning at all hours of the night and I was able to small cigarette smoke whilst I was trying to sleep which I found very worrying.
-
7.3avis de
The hotel staff were very friendly and helpful, nothing was to much trouble for them, the location was also very good. The breakfast was ok but could have been better
-
7.7avis de
The staff was very friendly, helpful and multilingual. The breakfast (French, English or German style) was excellent. The room and public areas were kept very clean. The bed was too hard (thin mattress) for my liking, though this is common in Scandinavia and Germany, I understand.
-
7.0avis de
Excellent staff (for portuguese people you can find a portuguese employee in the breakfast room), good location (15 minutes by foot to the city center and only 2 subway stations till koln central station)
-
6.3avis de
Sunny bright room (on 4th floor) excellent bathroom, good breakfast, and staff helpful and friendly. Great location for shops and local transport system Room rates appeared inflated for exhibition period. This would apply to other hotels I'm sure
-
3.0avis de
The location The staff were the most rude people i have ever met, who lied to me, promised to call me & im still waiting, At 6.30am on Saturday they told me the manager would be in at 7am for me to speak to, by 8.30am i was told she was still not there, I ended up waiting in the hotel until 11.30am when i was told that the manager had phoned the hotel but had not the decency to speak to me just sent a message via the reception staff that she would call me later that day. It is now 3 days later and i have still not heard. This has made me so angry because i was ready to leave the hotel at 8.30am and utilise the time to see Cologne but instead i waited for many hours for nothing. Ive so many complaints about the hotel, by far the worst ive ever stayed in
-
6.0avis de
the breakfast was wonderful, lots of choice and was included in the price Wifi was in my room not really there, I had to go in the hallway to get reception.
