Hôtels près de Santa Catalina Convent - Cuzco

Points positifs: On a adoré le personnel et l'hospitalité excellente.

Points négatifs: Trop peu de temps pour s'amuser.

Points positifs: Très chaleureux, précis et service attentionné. Un séjour de luxe ainsi qu'un délicieux petit-déjeuner.

Points négatifs: Il n'y a rien à ne pas aimer à cet hôtel ! Tout était génial !

Points positifs: Très sympathique personnel

Points négatifs: Aucun

Points positifs: Le personnel était super C'est un bel hôtel

Points négatifs: J'ai aimé cet hôtel

Points positifs: The food at breakfast was impressive, tasty and beautifully presented. The pastries were delicious. The chefs who were cooking eggs were friendly and helpful, and produced beautiful and interesting plates. The surroundings were pleasant, comfortable and relaxed.

Points négatifs: The only difficulty we experienced was in getting English style black tea with cold milk. The coffee machine in the room was supplied with tea bags, but no milk was supplied and we had trouble getting Spanish speaking staff to understand the need for a small quantity of milk in a jug.

Points positifs: The place is beautiful and is very located also the staff is generally friendly.

Points négatifs: The room we booked was pricy and was in -1 floor so no natural light facing a wall. As that big issue was not specified in our booking the staff upgrade us to a second floor but we had to argue our way around. The check out was extremely early (10 o’clock same time breakfast was over) so when we came back to our room the keys didn’t work! We had to bring the issue to front desk as you don’t normally have such early checkouts in a 5 star hotel. I had a manicure at the spa and was 6 times more expensive than at a regular city saloon but was extremely badly done (I could have done it myself much better) and they took for ever to do it! Finally for all the troubles we went through they offer a free taxi to the airport and didn’t register the fact so it was late and we had to pay in the end

Points positifs: The breakfast was excellent with so many options of delicious food. The room and facilities are very comfortable and the near central square location was very important for walking around the old city.

Points négatifs: nothing applicable

Points positifs: very nicely appointed hotel with very attentive staff. We received very good recommendations for local restaurants with great food and very nice atmosphere. Packaged breakfast was ready for us in very early hours of the morning before our trip to Machu Picchu.

Points positifs: Wonderful atmosphere

Points négatifs: Like all converted convents not an ideal hotel layout- poky rooms and weird layout. They did a great job with what they had.

Points positifs: Jesus le serveur au restaurant

Points négatifs: La chambre nettoyée à 16 :00 C’est quand même inamissible Pour un ***** L’organisation de cet hôtel n’est pas centrée sur le client

Points positifs: Nice facitities

Points négatifs: On arrival they tried to charge us extra for services we did not require and they tried to say that it was compulsory even though in the booking confirmation it just said that it was not included and there was nothing to suggest it was compulsory. These were items such as a tour of the hotel, extra oxygen in the room, reduction for usind spa services (all of which we did not want) . After a lot of arguing they circummed and cancelled the charge. However in the meantime they had entered several different amounts on my credit card which they cancelled but my bank took these to be fraudulent transactions and blocked my credit card which required me to make a number of long distance calls to clear the matter. So when we were supposed to be enjoying our selves we were busy arguing with them and sorting their mess.

Points positifs: The architecture of the convent is breath taking! The staff amazing and the rooms as well!

Points négatifs: Everything!

Points positifs: Tout spécialement le spa après une bonne journée de balade

Points négatifs: Hotel très bien situé, tout confort et un personnel formidable

Points positifs: Cant thank the staff enough. These people go above and beyond to help their guests. Really one of the best hotels in the world because of the people that work there

Points positifs: le spa est extraordinaire. l hotel bien . la seule chose vous devriez prevenir que les fenêtres ne s ouvrent pas . et que la chambre inka wall est etroite et tres désagréable nous avons du prendre une autre chambre .

Points positifs: Tout

Points négatifs: Rien

Points positifs: Le personnel est fantastique Super bien situé, juste à côté de la vieille ville et les ruines Très belle chambre lit Confortable La douche parfaite

Points négatifs: Il n'y avait rien que je n'ai pas aimé dans cet hôtel ! C'était l'un de mes hôtels préférés

Points négatifs: La climatisation ne fonctionnait pas

Points positifs: Hôtel propre et très bien situé à Cusco

Points négatifs: bien trop chaud pour dormir. La chambre n'avait pas de thermostat.

Points positifs: Très satisfait de mon séjour là-bas !

Points positifs: A fantastic hotel. Everyone is really friendly and helpful (always opening the front door for you), great food (and healthy - cooked vegetables for breakfast), large clean rooms, large safe that fits a laptop and about 15min to plaza de armus. You can tell the staff here are passionate and care. Special thanks to Paola!

Points négatifs: Additional $100 service charge at checkout (stayed 3 weeks) which was 2-3 clicks away in the booking.com app - not a nice goodbye. I blame management and booking.com for lack of transparency.

Points positifs: Staff attention

Points négatifs: Maybe more light (luminosity) in the night can be good, mainly in closet area

Points positifs: 1. Excellent service from every staffs. 2. Good facility and huge room. 3. Great location near CENTRO ARTESANAL CUSCO. Best shopping area in Cusco. 4. Only takes 5sol to Plaza de Armas by taxi! If I can rate more than 10, I will!! Can’t recommend more!!

Points négatifs: None

Points positifs: Breakfast!

Points positifs: 1. Excellent service from every staffs. 2. Good facility and huge room. 3. Great location near CENTRO ARTESANAL CUSCO. Best shopping area in Cusco. 4. Only takes 5sol to Plaza de Armas by taxi! If I can rate more than 10, I will!! Can’t recommend more!!

Points négatifs: None

Points positifs: Toujours thé de coca et un autre thé digestif « Muña » à disposición dans le hall d’entrée. Ainsi qu’une jarre d’eau aromatisée avec du citron, menthe.

Points négatifs: Rien. Seulement améliorer l’isolation (bruits) dans les chambres.

Points positifs: We ended up being upgraded to an executive suite! Was a fine stay - close to the airport for our early AM flight. Very good and extensive breakfast.

Points négatifs: Manque de rangement dans la chambre Pas de savon liquide Pas de balai à toilettes Vitres sales

Points positifs: Le personnel est adorable et très professionnel. Les services proposés par l’hôtel sont vraiment bien. Un établissement de qualité.

Points positifs: The hotel is beautiful and staff very friendly and helpful. We just got engaged and staff put something nice in our room which was lovely.

Points négatifs: Hotel was a walk away from main square shops and restaurants

Points positifs: amazing breakfast, good locations, very clean, nice staff

Points positifs: Nous sommes venu 5 jours entrecoupé par notre trek au salkantay pour notre voyage de noce. Le personnel à été vraiement tres gentil et à gardé nos affaire en lieu sur durant notre expédition. À notre retour nous avons été même upgradé. Le personnel est vraiment gentil et le petit dej incroyablement parfait !

Points négatifs: Je trouve le service laverie assez cher.

Points positifs: I loved the overall property. An old estate, stone work, interior design and super awesome bathtubs, so much character... The staff are kind and helpful and they totally surprised me with an upgrade and a 50th birthday cake placed in my room! Those touches! Thank you so sooo much!

Points négatifs: Our first stay here we had an inner room with a window facing 2 other rooms, like a box, no view.. but could have upgraded to a view room. Still, it was a good room for us.

Points positifs: What a fantastic hotel this was, it had a great location, very spacious room with two double beds, my daughter and I had a lovely big bed each. The staff were very friendly and helpful, the food was good, we ordered room service when we got back from Machu Picchu at 21.30 and it came within 10 mins.

Points négatifs: Nothing

Points positifs: The breakfast was amazing. Variety and the quality were both excellent. Lots of vegetarian / vegan options as well. The room was always clean. Comfortable bed, and the ac was also good.

Points négatifs: At first, WiFi signal in my room wasn't good, but the hotel changed my room, so turn out to be alright. Thank you!

Points positifs: The location close to main square

Points positifs: Lovely layout with patio in the middle of the hotel to relax. Free coca tea & welcome drink voucher for 1 drink per person at the hotel bar, and the option to keep the luggage for a few days while we went to Machu Picchu. Lovely and convenient location from the main Plaza de Armas. Good wifi at the room on 4th floor.

Points négatifs: Everything was super nice.

Points positifs: 1. The location is really good. Walking distance to most of spots. 2. Pickup service is for free and well arranged. 3. Porter, Waiter/Waitress are the best part of hotel.

Points négatifs: 1. We arrived around 12am, hotel asked us to wait 15mins for room to clean up. After that, we found hotel gave the wrong room. since we were in the wrong room, and they need another 30 mins to clean the room we booked, we requested to use the shower and hotel refuses it and acted it was not their fault, they claimed it was because previous customer was just check out. Is that the issue we need to bear? 2. while we were in the stay, I received a billing statement thru email and I don’t even know what it was. I checked with counter and they finally found out they put the transaction to the wrong person and told me I won’t be charge. Till now, i still doubt it. 3. We went checked out and found out they over charge around USD $100, it took a while to check and I was also requested to show order details to proof myself. Overall, I think the hotel is overrated. Bad quality of service. If I visit Cusco again, I will not stay at Ramada again.

Points positifs: Emplacement, calme, confort, propreté

Points négatifs: Coûts des excursions proposées par l'hôtel, le petit déjeuner à emporter

Points positifs: 1. The location is really good. Walking distance to most of spots. 2. Pickup service is for free and well arranged. 3. Porter, Waiter/Waitress are the best part of hotel.

Points négatifs: 1. We arrived around 12am, hotel asked us to wait 15mins for room to clean up. After that, we found hotel gave the wrong room. since we were in the wrong room, and they need another 30 mins to clean the room we booked, we requested to use the shower and hotel refuses it and acted it was not their fault, they claimed it was because previous customer was just check out. Is that the issue we need to bear? 2. while we were in the stay, I received a billing statement thru email and I don’t even know what it was. I checked with counter and they finally found out they put the transaction to the wrong person and told me I won’t be charge. Till now, i still doubt it. 3. We went checked out and found out they over charge around USD $100, it took a while to check and I was also requested to show order details to proof myself. Overall, I think the hotel is overrated. Bad quality of service. If I visit Cusco again, I will not stay at Ramada again.

Points positifs: Très bonne situation hôtel se trouve dans une ancienne maison coloniale très joli

Points négatifs: Petit déjeuner qui n’est pas à la hauteur de l’établissement

Points positifs: L'amabilité du personnel, la localisation et la propreté de l’hotel. Le petit déjeuner est excellent.

Points négatifs: Everything was excellent.

Points positifs: Super emplacement ! A 2 pas de la place d armes. Vue superbe depuis la chambre sur les toits de cuzco. Personnel aimable.

Points négatifs: Agencement bizarre de la suite. On ouvre la porte et au fond de la grande pièce on trouve un jacuzzi qui trône un peu tout seul, comme perdu. Pièce sans âme...

Points positifs: Site, situation, personnel sympathique

Points négatifs: Pas de parking, salle à manger un peu triste

Points positifs: Le personnel est extraordinaire - ils font tout pour vous aider et faire de votre séjour le meilleur possible - 3 minutes à pied du Centro Historico la cuisine est excellente - le petit déjeuner buffet était super chaque matin inclus: Beaucoup de fruits, beaucoup de choix de pain/de rouleaux, des œufs comme vous le voulez, de la viande, des tamales, du café, plusieurs types de jus, de l'avocat, des noix, et plus que je suis oublier la chambre était très belle et de la pierre

Points négatifs: rien !

Points positifs: The place was amazing, really nice and cozy traditional Peruvian room, spacious, big and nice bathroom with very good shower pressure and hit water without need to wait. Breakfast is very various with big option and the staff is very nice and polite. Definitely will come back! Recommending if you’re staying in Cusco.

Points positifs: Jonathan was outstanding. Incredibly helpful & a lovely friendly person.

Points positifs: Personnel très serviable. Hôtel au calme. Restaurant possible le soir. Choix au petit déjeuner. Consigne bagage si départ MachuPicchu

Points positifs: Excellent 3 Star Hotel with very good location and breakfast.

Points négatifs: A little hard to find. Make sure to print out a map showing location for taxi drivers. Or have Taxidatum pick you up at the airport or train station. They know how to get there.

Points positifs: Personnel aimable en réception. Petit déjeuner excellent. Très chaud dans la chambre

Points négatifs: Pas un très bon rapport qualité prix selon moi. Très chaud dans la chambre

Points positifs: Hotel Mirador Los Apus is a cozy and modest hotel, a calm place, situated near the Plaza de Armas where you can find good restaurants, a lot of museums, the cathedrals and a good variety of Tours Agencies. The staff is really friendly and we had a great time discussing with Francisco and William. We enjoyed our stayed and would go back any time on a second trip to Cusco.

Points positifs: the rooms felt warm and cozy and it was a good quiet location

Points négatifs: nothing

Points négatifs: Close to the center, staff really nice and helpful.

Points positifs: The breakfast were pretty good. A lots of variety and good quality .

Points positifs: La gentillesse du personnel et son attention, son souci permanent d’être aux petits soins

Points positifs: Personnel très compréhensif, accueillant et prévenant. Sommes partis 2jours au Machu Picchu : bagages gardés et au retour, ils étaient déjà dans notre chambre. Choix au petit déjeuner.

Points négatifs: Pas assez de visibilité sur la rue. Manque une enseigne car par 2fois les taxis n’ont pas trouvé l’hôtel

Points positifs: The property was quaint and surprising It offered a cosy atmosphere and peaceful Setting The staff were very attentive Room service offered hot water bottles and coco tea on arrival and each days stay We were offered a free upgrade to a suite room with lovely view

Points négatifs: Nothing

Points positifs: Tout.

Points négatifs: Après 7 jours consécutifs Être de nouveau un chiffre après un jour d’absence pour visiter le macchu Picchu C’est pas la fin du monde non plus

Points positifs: Le personnel

Points négatifs: Ne plus mettre les salons extérieurs devant les terrasses des chambres

Points positifs: Serviabilité du personnel, grandeur le la chambre, vue sur toute la ville de Cuzco, proximité du centre historique, disponibilité d'un parking.

Points positifs: Excellent staff and clean room

Points positifs: It’s outside the main plaza which I liked. it is at the top of the hill but great inexpensive cafes and places to eat with great food a step away. Only a 10 minute walk to get to the main plaza.

Points négatifs: No complaints, just if you are having difficulty adjusting to the altitude the walk up is hard but taxis are inexpensive in Cusco so always have that option.

Points positifs: Order as starters the Tuna Nikkei Style in the Hotel Restaurant It’s excellent!!!!!! I liked as well that the hotel is in walking distance to the historic center of Cusco Harald

Points positifs: Enjoyed the pisco sour in the bar. The rooms were fine.

Points négatifs: The reception was not very friendly as such. The practice of charging your credit card with a "deposit amount" was strange and unusual. Not providing any bottled water in the room from the second day of stay onwards was also equally strange.

Points positifs: Stayed at this hotel after our 4 day trek on the Inca Trail to Machu Picchu. It was a perfect post hike hotel. The rooms were spacious, the internet worked very well. The restaurant food was very good and we enjoyed the bar.

Points positifs: Bel établissement. Personnel super

Points négatifs: Emplacement, parking

Points positifs: Breakfast

Points positifs: Lovely courtyard and views. Restaurant staff extremely friendly and attentive.

Points négatifs: Staff seemed unfriendly and un interested. Upon arrival, the front door staff did not assist with bags. After check in, I had to ask how to get around hotel, if I hadn't, I wouldn't have had no idea how to get around or find the restaurant. I was also not informed of services of hotel. Bed was not comfortable, I could feel the contours of other guests. I do not recommend, better options around in Cusco.