Hôtels - Honolulu

Proximité de la mer Choix dans les restaurants

Un seul petit coin pour les fumeurs dans tout le village!

I enjoyed checking out of this hotel and telling them how I felt about our stay

I liked none of this experience

From the moment I checked in, I received excellent service. Richard was the gentlemen who checked me in, offered top-notch service, gave me a wonderful room, made me feel valued for being an Elite Marriott Rewards member, thoroughly explained the Resort Fee and Package. I enjoyed my time there and wish I was there longer.

They did charge me for valet parking when I only used guest parking. I had to get that corrected.

The amazing prices at the Aqua Waikiki Wave are what first caught my attention, and having lived in Hawaii before- I knew I couldn't ask for a better location for a Waikiki hotel besides anything waterfront! (It's only about a five minute walk to the heart of Waikiki beach.) The hotel staff was very friendly and helpful, the room was clean and comfortable and I am so grateful for their complimentary: wifi, beach towels and shuttle service to the popular destinations around Waikiki and to Ala Moana. Four very solid stars.

Their is a major construction project next to this hotel. The sound never bothered me and I didn't even hear it when I was trying to fall asleep, but some guests I met had a very difficult time with the noise. The hotel does provide complimentary ear plugs in each room though. There is also no continental breakfast- hence why the four stars and not five. I wasn't expecting this, but it's the only thing missing from this hotel that would have made my stay perfect!

To be honest I just like the housekeeping service The woman who was in charge to clean my room for 6 days is nice her name is Merilya. The most sweet person that I met in that hotel.

One night I went out to a Drag Queen event I went back at 3:00am and I try to go in to my room The security guy who is outside of the hotel asking for your key and making sure that you're staying there He was with bad attitude and disrespectful I complained to the front desk and even today they never give me any apology.

Décor of main hotel was impressive however the waterfront tower that we stayed in was less than impressive. Without the oceanview it would rank average to poor.

Pool attendant was rather rude.

Excellent location for beach access, shopping and dining.

Awesome staff!

I found the hotel itself and the staff and rooms very good. Large tv and a nice little balcony and large bathroom are above average for most hotels.

Hotel I found did not match up to the exterior picture and is so very different from the other local Hilton. It is away from the beach and in a busy road traffic area away from attractions. Ocean view room is from a distance over parking lots and between buildings. In room WiFi is about $10 a day and no buffet breakfast or bathrobe.

Valet parking only. Also it just wasn't anything close to what I was expecting when I booked a four star hotel.

Friendly staff

Outdated, few amenities, drab

If not looking to be on the beach - this is a great location.

Furnishings are dated - definitely can use an update!

From the moment I walked in the door, I fell in love with the old beach vibe. The understated luxury just oozed from the place. The staff was amazing and always attentive to our needs from dinner plans at check in, offering a hospitality suite after check out because we had a late flight. Truly amazing experience and 100% worth the price tag!

The staff were incredible and helped so much. Our flight was leaving late at night and they let us use a hospitality room to shower and get cleaned up before we left for the air port. The staff at the restaurants on property were fantastic, epically Omar at The Beach House. It's a quiet gem in crazy Waikiki.

Nothing.

My wife fell, while holding our daughter, while getting into the pool on a very slippery first step. Two other guests told us about their similar experience during their stay. It was our first day of our vacation and my wife spent the week with a bruised spine and a big scratch. The Aston took pictures of her injury but did nothing about it.

Excellent location. Nice that there is an available laundry available. Decent size rooms. Friendly staff.

Not crazy about Duke's. Mediocre food and service. Pool area is on the small side.

Comfortable, clean, and excellent location. Hotel restaurants are good and have a great view of Waikiki beach.

The gym is almost nonexistent.

It has pretty nice view and close to beach.

I booked the room which has king bed and ocean view. But when I visited hotel there was no room of right that. I heard that my wife and I gotta stay 2 single bed inspite of we were in honey-moon. Staff in hotel told me "We do NOT guarantee the room type whatever I booked the room via Kayak." I claimed 3 times but nothing changed. Finally we spent more money($25 per night) to upgrade king-bed room. I wanna say u guys going to stay this hotel "They do NOT guarantee the room type."

King size bed, quiet/clean room, n location perfect walking distance yo beach n shops

The desk staff were friendly and it is within walking distance of the beach.

Very expensive for an average room, comparable to Super 8 or Motel 6. The bedspreads were stained and the room was outdated. Parking was included in the price but sparse, and narrow stalls. We won't stay there again.

The room was larger than expected. We were travelling with our grandson and he had a lot of space in the room to play and move about. Parking was free. Other hotels in the area charge as much as $20 a day.

I would have liked an e-mail from the hotel welcoming us as other hotels do. Hotels I have booked with sent me e-mail with the dates of our stay plus they included info about area attractions, map etc. Parking was small and limited. Had big van. Bad view.

The hotel is dated. The décor, appliances, cookware etc. (we had a kitchenette) could use some updating. The only downside is that they might have to charge more for the updates. The room was very clean considering the age of the items in room; faded sheets and coverlets, furniture. We liked the pool area although small. The staff were very friendly and helpful. We would stay again and will probably book for next years trip.

Nice room, nice hotel. Cocktails in lobby in the late afternoon.

We were told at reception that they had stopped including free parking, even though our reservation paper said our price included free parking. It was resolved in our favor then and there.

Even though it was only 1 night. It was amazing! I've stayed at the Sheraton Waikiki before and each time it just keeps getting better and better.

View, location, pools, spa options

Everything was as expected!

The water pressure is the only good thing

The pictures did not match the room. There was mold on the ceiling and the curtains of the shower as well a rust on the tub and drainage. Spoke to the assistant manager and all I got was the room that you were in was not the one on the picture. No good customer service and people there don't know how to service you.