Better than expectec
Points positifs : Everything with this rental was easy and great
Points négatifs : I arrived early in the morning on Friday and was informed that ez rental car was closed until 6am so I could not pick up the car. I was never informed of the hours so I had to rent a different car from a different company that was open 24 hours. Not satisfied with the outcome.
Great Rental Car Experience
Points positifs : Easy pick-up & return; they upgraded me because it was my first rental with them; car provided was very satisfactory.
Points positifs : Nothing
Points négatifs : Everything, mostly attitudes
Drop-off a challenge
Points négatifs : And didn't realize that drop-off was off-site in Jacksonville (it's at a parking place so you barely even notice their E-Z sign).
Points négatifs : They wanted to charge me double the price for being a local. My email confirmation was misleading because it had “unlimited miles” checked off in bright green but when I arrived to pick up the car, the un-knowledgeable front desk worker told me that it’s just a rule for locals. Very misleading when booking online!
Points positifs : Darryl was very kind and helpful!!
Points positifs : The agent was very accomodating and very friendly..
Points positifs : Affordable
Points négatifs : Counter guy was unprofessional and behind the counter was a hot mess. Slow check in procedures
Points positifs : Easy rental, no surprises, good price
Points négatifs : Car was quite dirty on exterior. Not sure this could be helped as cars are stored where dust can easily land on them - probably should be just before due to go out.
Points positifs : The office staff was wonderful and the shuttle drivers were great. Will use them again
Didn't even get the car.
Points positifs : The price was attractive, but since we didn't end up getting the car it ended up being wasted money.
Points négatifs : First : THIS PLACE IS NOT ON-SITE AT THE AIRPORT Our flight was originally supposed to get in at 9:30, but got moved back a couple of hours. It was about 11:45 by the time we got in and got our luggage. No shuttle for the rental car company. Looked them up on my phone and saw that they closed at 11. I tried calling them and got an automated response message and wasn't able to talk to a person. So I ended up having to just rent a car from a different company that was on site at the airport. Don't use this company, seriously. Even if their prices look great, it is not going to be worth it for you.
Économique (Chevrolet Spark ou similaire) est la catégorie de voiture la plus réservée chez E-Z Rent-A-Car à Jacksonville.
E-Z Rent-A-Car possède 1 succursale à Jacksonville. Consultez notre carte des succursales E-Z Rent-A-Car pour trouver celle qui vous convient le mieux.