Points positifs : the rental guy in Des Moines wasn't very friendly but did his job
Points négatifs : More friendliness would help. otherwise all is good.
Points positifs : Pick up was easy, drop off was just a drop box since it was a Sunday evening.
Points négatifs : The whole 3 hour drive we kept having large ants crawling on us! So gross and annoying.
Points positifs : Yes
Points négatifs : i booked and have always use my bank of america debit card for my car rentals and was denied my reservation cause i dont have a major cc when i have done it for years and thru enterprise before.
Points négatifs : The car I was offered wasn't what I reserved or one that I would have chosen.
Points positifs : Pick up and drop off were very smooth. Staff was very friendly and helpful.
Points négatifs : If I had to nitpick, the inside of the windshield was hazy. Everything else was great.
Points négatifs : When the agency called to confirm the reservation it would have been nice for them to mention when they closed.
Reservation was for 12:00PM and the agency closed at 12. When i arrived at 12:15 they had already closed and I was unable to get the rental.
Points positifs : The staff for Pickup in Des Moines was very nice and helpful.
Points négatifs : There was only one Customer Service Agent & there were a LOT of us in line.It took over 30 min to get the vehicle that I had pre-reserved on-line. I was supposed to "vett" the vehicle for damage and then turn in a paper if I found any prior to leaving, however, there was no lot attendant.
Points négatifs : Better price
Points positifs : Best customer service around.
Points positifs : The staff was nothing shy of fantastic from start to finish! There was a line when I checked in, but everyone was still so friendly and didn’t make me feel rushed! When I returned the keys, it was the fastest, most pleasant checkout I’ve even had!! Great Crew!
Points positifs : I arrived late, the representative was there and was helpful. I received a car with GPS, which I needed and made my entire trip more enjoyable.
Points négatifs : Dropping off was easy, but as it was early and nobody was there. It was a bit unnerving leaving the car and nobody there to receive.
Points positifs :
the guy who picked me up was very personable and i appreciated the ride to get the rental car.
Standard (Mitsubishi Galant ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Des Moines.
Enterprise possède 3 succursales à Des Moines. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.