Points positifs : The gentleman that helped me was very nice. It was really hot that day & I had to wait outside for close to 45 mins while he helped other customers before I got my vehicle. He was always communicating with me & was very professional & friendly.
Points négatifs : The car was very dirty & smelled like cigarette smoke. There was previous damage to the vehicle (scrapes & crack in the windshield-which was all recorded before I took possession of the vehicle). And I was about an hour into my journey, figuring out off the gadgets when I came across the tire gage. All 4 tires where WAY off (47, 45, 31 & 33) YIKES! I pulled over & adjusted the tire pressure. That should have been taken care of prior to me getting in the vehicle.
Points positifs : Yes
Points négatifs : The pick uo location was closed and had a hard time looking and trying to find a location available when calling they will send to another place and that place will send to another one
Points positifs : Yes staff was friendly, competent,and helpful.
Points négatifs : Everything was excellent!
Points positifs : Fast and easy wasn't a long wait staff very friendly.
Points négatifs : Nothing excellent service
Points positifs : Quick and easy.
Points négatifs : No suggestions at this time.
Points positifs : Everything went well.
Points positifs : The manager handled both my check in and check out process of the car. He was friendly, fast and professionl.
Points négatifs : NA
Points positifs : The staff was warm, polite and genuinely helpful.
Very satisfied customer
Points positifs : They pick me up from my house, faster service
Points négatifs : Not much
They don't honor the reservation
Points négatifs : We came in and they told us that they didn't have any car available. They wanted us to come later but with another reservation, which would have been more expensive. They did have some cars available.
Points négatifs : The guy that helped me get into my car was just rude. He had zero customer service ability and honestly im not sure I will use enterprise ever again. He really needs to learn how to speak to people. Very sad to me.
First Time Renter
Points positifs : First time to ever rent a vehicle. Rented it months ahead of time and was very pleased with not only the car but the extra upgrade with no charge. Love the no mileage fee and when it was time to drop off, a quick check and we were on our way. Will be using enterprise again if I need a rental. Thank you again.
Grande (Ford F-150 ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Fort Worth.
Enterprise possède 12 succursales à Fort Worth. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.