Avis des clients
Note globale
8,8
Excellent
Basé sur 39 avis
Propreté
8,9
Confort
8,8
Prise en charge/retour
9,2
Rapport qualité/prix
8,5
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Commentaires récents
Avis des clients
12
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4,8
Points positifs : The staff member was very helpful and friendly.
Points négatifs : The vehicle was smaller that what we ordered and it reeked of cigarette smoke. My husband had severe allergies and the smoke caused a serious reaction. It took a bottle of Fabreeze and quite a bit of work to rid the smell for the return trip to the airport. My husband was not able to be in the car for the entire week that we had it.
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9,6
Points positifs : Staff was very friendly and helpful. They even told me the best places to eat in town.
Points négatifs : Communication on the website while booking of exactly what insurance coverage, mileage, etc you were allowed or paying for
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10,0
Points positifs : The staff in Harlingen was amazing! A cold front came in so it was cold and pouring rain and the agent there went and got the car and pulled it right up close to the building so that I would not have to get wet. I was so very grateful for his extra effort!! 10 Stars!!!
Points négatifs : Everything was perfect!
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10,0
Points positifs : Flight was delayed and arrived after closing time for the rental counter. Agent stayed after hours to help us all get our cars.
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10,0
Points positifs : Great staff. Helpful about sharing local knowledge about traffic patterns.
Points négatifs : Nothing.
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2,0
Points négatifs : Please ask me to rate Kayak too ! Poor Poorer *POOREST
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10,0
Dodge Gran Craravan, is more than a mini van.
Points positifs : Everything was great! From Port Isabel Texas to Vancouver Wa. What a beautiful drive, in a well appointed ride. The Gran Caravan was equipped with everything we needed, but the kitchen sink!
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8,8
Satisfied
Points positifs : Overall okay
Points négatifs : Rent was little bit high
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10,0
I will never rent Hertz again!
Points positifs : Efficient, courteous, no unexpected charges
Points négatifs : No hub cap on my rental. I had to find deal through Kayak which was 50% less!
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8,0
IN and Out
Points positifs : We had an easy time with pick up and getting out of the parking lot with our car. It only took 10 minutes and we were ready to roll. I was pleased with the car, it only had 2700 miles on at pick up time. The cost was very good for a 4 day weekend.
Points négatifs : It took a little bit longer to return the car but it was not bad.
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10,0
Points positifs : I enjoyed the convenience of the rental pick up and drop off that is located at the airport; in addition, the vehicle was very clean and obviously there has not been a previous renter who smoked in the vehicle. The staff was friendly, professional, and informative.
Points négatifs : Nothing not to like.
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8,0
Points positifs : Price was great, front desk agent was great
Points négatifs : The fact that I couldn't rent a vehicle without a major credit card. Other car companies allow you to give a deposit if you use debit card.
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