Points positifs : I called and made reservations they did not have a car I did not get my money back you all took my $88 405-437-5218 Chris
Points négatifs : it would have been nice to get a car for my daughter's wedding but instead I did not have one and I called and reserved and you took my $88 and I demand it back for 405-437-5218 in your heart behind computers and there is 405-437-5218 in your heart behind computers and there is no
Points négatifs : Company wouldn’t accept my credit card and argued with me about it. Car was filthy, inside and out. Was not what I asked for when renting the car.
Points positifs : The staff have always Ben friendly and efficient I don't have a problem with the staff or the price.
Points négatifs : I reserved an economy car after hours and the next morning I received a call saying there were no cars available in any category. That should have been reflected when I was trying to reserve it instead of showing it was available. I didn't wish to be put on a waiting list so I went with a different car rental agency.
Points positifs : I never got the rental and they failed to tell me they weren’t going to have a car until the next week and that my reservation was cancelled without notifying me
Points négatifs : Communication
Points positifs : Drop off easy. New car very clean
Points positifs : Nothing at all. Enterprise over promises. Corporate apparently doesn’t talk to locations (according to manager in OKC). No cars available!!!
Points négatifs : Enterprise should KNOW how many cars they are expected to be rented and make sure they have them available!! Worst experience ever with Enterprise!!!
Points positifs : Staff were great, friendly & efficient despite working from a location where others had been moved as well bringing with that long lines, phones down, pandemic restrictions, etc.
The rental had some things broken on it (ie. back windshield wiper, taillight) & it was not very clean when we received it. We spent quite a while cleaning it, disinfecting it (If SUV not cleaned out, trash under seats, not wiped down on the inside....probably not disinfected well was our thought process...) and did the same before returning it (including a thorough car wash even), thinking of the next renter, not for the sake of the company.
Points négatifs : Cleanliness!!
Points positifs : The staff was friendly. I rented a midsize suv. The site said Ford eco or equal and I ended up in a Mercedes. It was clean and drove perfect. The price was reasonable and service was great. I will use their service again.
Points négatifs : I’m sure there is always room for improvement because t I don’t know where it would’ve been needed in my transaction as everything was perfect. Keep it up guys. Thanks so much.
Points positifs : Easy process with clear concern for health and safety of customers and staff. The process was efficient, yet thorough. Our minivan was clean and comfortable, and got a surprising 31 miles to the gallon. I will definitely use Enterprise in the future.
Points positifs : Nothing
Points négatifs : They didn’t have the suv we rented so we couldn’t get anything!!
Points négatifs : We never got the car and your customer service was terrible
Points positifs : They had a car
Points négatifs : It took an hour to pick up the car. I asked for a non smoking but got a smoker car. The outside was dirty
Intermédiaire (Hyundai Elantra ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Oklahoma City.
Enterprise possède 10 succursales à Oklahoma City. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.