Points positifs : Absolutely nothing. Horrible customer service. Not even ONE vehicle was available for us to rent, yet allowed us to make a reservation. Offered no solution when we arrived.
Points négatifs : Everything. Could have offered an alternative rather than just saying sorry. Didn’t even call us in advance to notify us about the lack of vehicles available before our arrival, therefore their customer service as a whole could have been better. Regardless, I will never rent from enterprise again.
Points positifs : the staff was very friendly i didn't have to wait long for a rental
Points positifs : John helped us check out quickly despite showing up early. We got to chat about the islands and he had a great attitude, which was refreshing compared to a lot of interactions lately!
Points négatifs : I rate this office 5 stars. Very very NICE PEOPLE, will rent from them again.
Points négatifs : Enterprise did not fulfill the car request.
They called 4 days prior of pick up to confirm the car reservation and still where not able to fulfill the car request by Friday @ 6:00pm
Staff acted like “I give a rat’s ass”
Never ever again will rent again
Points négatifs : Unprofessional no cars to rent when we go there don't waste your time at this place!
They did not have the truck is reserved
Points positifs : Nothing
Points négatifs : They did not any trucks available despite my reservation for a full size pick up
The service was excellent
Points positifs : A little late with the delivery but the service recovered it
Points positifs : Friendly staff
They didn’t have my truck
Points positifs : Absolutely NOTHING
Points négatifs : I didn’t like that I planned a move and needed a pickup truck, so I reserved one online and continue to plan a move, but when I showed up to pick the truck up, they had no truck for me. I was told that I could wait 1-3 hours and that one MIGHT show up. I was left needing to replan my entire move day-of and it sucked.
Points négatifs : Price increase over holiday season
Points positifs : Good C/S,
Points négatifs : Car could have been a bit cleaner
Enterprise possède 5 succursales à Pompano Beach. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.