N°12 dans le monde
« Staff was very friendly. »
N°12 dans le monde
« Easy pick up and drop off. »
| Citadine | 19 €/jour |
| Van passagers | 49 €/jour |
| Choisie par l’agence | 20 €/jour |
| SUV compact | 32 €/jour |
Points négatifs : j'ai été débité après avoir rendu la voiture dans le même état que je l'ai rendue, alors même qu'il n'y avait aucune raison pour cela.
c'est de l'escroquerie.
Pas eu la voiture
Points négatifs : Ai du chercher une autre location par moi même à éviter de passer par kayak pour la location de voiture
Costs charged anormally. Car presented not conform
Points positifs : The car received was OK but we had to pay more than foreseen.
Points négatifs : We booked a car clearly mentioning Ford Fiesta or similar.
At the desk, the officer said that our luggages cannot enter in a small car like a Fiat Panda and let us pay 83 EUR (for 7 days) more in order to take a bigger car.
Without evidence, we trusted the officer but, after, we could see that the Fiat Panda is proposed at a cheaper price than the Ford Fiesta and that the Ford Fiesta was sufficient to take our luggages.
She proposes me also another insurance and insisted; I refused because I was sufficiently insured.
We had to wait too many time.
I contacted the support of Europcar but didn't received any answer after 1 week.
