Hôtels - Freeport

Beautiful property.

Rug was wet most liekey due to leak from rain.

Location

Shortage of staff at the front desk.

The pools and the ferry to the beach. Nice location peaceful and pleasant. Need the government to do something about the ferry arrivals area and tidy up the taxis. Gives a shocking impression and makes Grand Bahamas look like a third world country. It is the businesses that need better support!

The regimentation of your agents. Some people like to make a decision on how to get to and leave the island without being forced into psckages that don't work. The boat from Fort Lauderdale is particularly bad.

Pelican Bay Hotel is ideally located beside the Lucaya Market with many excellent restaurants and souvenir shops. The best rooms are the king suites on the fourth floor with a sea view. Hotel guests are given a pass for the water taxi to Taino Beach. The beautiful beach is a five minute walk away.

We were at this hotel for two weeks. On the majority of mornings, the buffet breakfast was very good with fresh fruit salad and custom omelets and various breads, etc. However, on the days that Liz was not supervising, both the service and food were extremely limited.

Friendly, kind, clean....what more does one need. Just a wonderful place to have a real vacation.

I have been vacationing at Ocean Reef for the last 15 years and it gets better every time. All townhouses have been remodeled, the apartment style rooms are clean and well appointed. The staff bends over backward to make you happy. The fact that Ocean Reef is family owned and operated is a huge plus as well. The onsite manager is available 24/7. The resort is well located and very safe. Pools are always clean and well maintained. For the person who said the pool was too cold for her baby in December - it IS winter and while the weather is on a par with southern Florida, it is STILL WINTER! Guess you can't please everyone.

The room is very spacious with an awesome room view

No complaints

The staff was by far the best part about this hotel, not only were they helpful they were genuinely nice people!

The hotel rooms were definitely just average nothing special rooms

I would definitely stay at this inn again they were the nicest people we meet on the island! The service and hospitality were the best of any hotel I've stayed at ( and I've stayed at my fair share).

the beach

The rooms were dirty, even after house cleaning would clean. The food was nasty.2 out of 4 days we had cold showers. I have an autoimmune disease and can't allow my hands to get cold. My hands turned white and numb after my shower,I had to blow dry them!!

This is a great all inclusive resort. There is lot's of entertainment, lot's of good food. The rooms are very nice. Housekeeping was spectacular. In passing, all staff smiled and acknowledged us asking how we were doing. I recommend this resort to all.

The access to Taino Beach was great. The staff was always helpful and friendly. Make sure to stop by and chat with Big Momma! She'll make you feel like family.

There is no access to anything except the one restaurant on Taino Beach. You have to take the ferry or taxi to any shopping or dining. If you want to be in the mix with the locals and other tourists, this is not the place for you.

You have full use of the swimming pool at Taino Beach resort, across the street. It is also right beside the ferry to the Port Lucaya Marketplace sheets & comforters in good condition. Convenience store on site.

Hotel is in a bad state of disrepair. Shower faucet was detached from wall. Kitchen sink faucet was loose. Toilet ran continuously. Kitchenette was very poorly equipped. Just 2 mugs, 3 plates, 2 knives & 4 spoons. Had to ask 3 times for forks.

Hotel clean and staff very helpful

le prix et l endroit hotel modeste mais assez propre malgré petites fourmis sdb, frigo dans chambre , tranquille,petit bar et petit resto

pas grand chose de fonctionnelle piscine et spa non chauffés...minimaliste pas café dans chambre

Hotel was clean and comfortable. Staff was helpful and friendly.

The location. There's nothing around it anymore as far as tourist attractions.The International Bazaar is basically abandoned so should not even be listed as an attraction any longer. It is close to the airport though, which is good for business travel.

The hotel was clean, but didn't have much more going for it. We missed our cruise out of Miami and had to fly to Freeport Bahamas to catch up with the boat. It was fine for an overnight, but I wouldn't have wanted to stay there any longer. The restaurant was fair to bad - all fried food, no fresh veggies or fruit, the coffee in the morning was terrible and the English muffin was inedible. The staff at the front desk was very friendly and helpful, the waitress in the restaurant, not so much. The hotel isn't close to anything but a few fast food restaurants. There is a shuttle to the beach, but we didn't go there.