Jurys Inn Galway

Staff don't get much better than the Jurys folk. I spoke with Anna during the week as wanted to ensure parking etc would be available. Anna went out of her way to be as helpful as possible. On check-in, unfortunately, our room wasn't available. We were disappointed as we were soaked but understood as hotel policy was from 3pm. The lady at check in was so empathetic and really went out of her way to help. That night, we had some drinks in the residents bar. I cant remember the barman's first name, but he was absolutely lovely. He was serving some warm refreshments to some volunteers who patrol the rivers in Galway at night. He really made out experience so enjoyable. Overall staff 10/10. Location of Jurys is absolutely GOLD. Doesn't get much better.

The matresses in our room badly need to be upgraded as they just sank in the middle. Given the pricey rates we paid, I feel this is a must.

Location Location Location

Good experience, but getting a little ‘tired’. Excellent location. Need more information on booking with regard to the car park (an extra €24).

Reception staff v good but all young therefore lacking a bit of experience

The location was spot on. Breakfast was a good selection of hot and cold dishes. The staff were very friendly and smiled a lot!!

The bed was slumped at one side. The kettle was leaking and was replaced immediately it was reported to reception. This impressed us.