Hôtels à Ha Long

Hôtels à Ha Long

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Ha Long, Vietnam
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Bon à savoir

Basse saison

février Mois le moins cher pour séjourner dans un hôtel : baissede de prix moyenne de 71%.

Haute saison

décembre Mois le plus cher pour séjourner dans un hôtel : augmentation de prix moyenne de 51%.

Prix moyen (nuit en semaine) :

121 € Prix moyen le dim. - jeu. pendant les 2 dernières semaines.

Prix moyen (nuit le week-end) :

148 € Prix moyen le ven. et sam. pendant les 2 dernières semaines.

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Hôtels les plus recommandés à Ha Long

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Wyndham Legend Halong Hotel - Ha Long - Chambre
1
8,6 Excellent (2 679 avis)
dès 87 €
Présentation Avis
Se trouvant à Baie de Hạ Long (Bai Chay), Wyndham Legend Halong Hotel est à moins de 5 minutes en voiture de Marché de Bãi Cháy et de Parc Sun World de Ha Long. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de location de limousines/berlines. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
2,0 Médiocre
Points positifs: Nothing
Points négatifs: I was shocked at how bad this hotel was and am confused by the positive ratings. There was construction from 7:30am to 5pm that was very loud- no sleeping in. We were sold a tour that was terrible and way overpriced. Staff members tried to sell us side services. The AC did not work properly. The staff was not very friendly. Really bad experience. I will never stay at a Wyndham again.
6,7 Bien
Points positifs: Bon hôtel
Points négatifs: Pas de bar sympa ouvert dans l’hôtel. Les restaurants sont mal indiqués
10,0 Excellent
Points positifs: They had great emergency guide. I was really comfortable and happy with this hotel.
4,2 Correct
Points positifs: Belle vue.
Points négatifs: On avait réservé pour 4 avec petits dej. Quand on est arrivés on nous a stipulé que c'était 2 lits de 120... Et que les petits dej n'étaient inclus que pour les adultes...! Le tout sans amabilité... Moyen moins... En plus la même chanson de Noël en boucle (27 fois "jingle bell pendant le repas !!!! ahahh !) Pour finir un parfum d'ambiance nauséabond... Bref cherchez ailleurs !!
6,0 Bien
Points positifs: Breakfast was fine. Room was large and bed comfortable.
Points négatifs: Staff were ok, but you could sense they really do not like westerners. It seemed like we were in deep China not Vietnam.
9,6 Excellent
Points positifs: Super hôtel, super chambre et vue magnifique sur la Baie d’Halong !
7,5 Bien
Points positifs: Good view and good location .
10,0 Excellent
Points positifs: The room and the bathroom were exactly like the photos, very big, comfortable and clean. The room views are absolutely amazing! We stayed at New Year’s Eve and had dinner at the hotel, when we arrived at the dinner we were the only non-vietnamese people and the staff treated us incredibly well, it was heart touching how kind they all were to us. They chose for us the table with the Ha Long bay best views of the restaurant and they were all the time taking care of us. Thank you for making our New Year’s Eve dinner unforgettable!
Points négatifs: The Ha Long bay boat tours the hotel offers are far too expensive in comparison to the tours you can book at any street agency and they offer the same. Same with transportation to other cities.
7,1 Bien
Points positifs: La salle de bain était très spacieuse. La vue sur le pont et la baie d halong.
Points négatifs: - Moquette de la chambre sale - Piscine trop chaude - c est un complexe de plusieurs étages générant beaucoup de touristes - petit déjeuner dans une très grande salle, je regrette l absence de jus de fruits frais et de fruits exotique A proximité de l hotel des travaux sont en cours de realisation et les trottoirs sont difficilement accessible.
10,0 Excellent
Points positifs: This is an amazing property with fantastic views. The bed was incredible. The room service was delicious and the breakfast buffet was huge. I had a great stay.
Points négatifs: The tour desk wasn't able to help me book a spa visit. I was a little disappointed. I was able to find a spa on my own so it worked out.
Vinpearl Resort & Spa Ha Long - Ha Long - Chambre
2
8,9 Excellent (2 614 avis)
dès 122 €
Présentation Avis
Baie de Hạ Long ne manque pas de choses à découvrir: Vinpearl Resort & Spa Ha Long vous fait profiter d'un séjour au bord de la plage et se trouve à seulement 8 minutes en voiture de Place Quảng Trường Mặt Trời. Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking avec voiturier se trouve dans l'enceinte de l'établissement.
7,1 Bien
Points positifs: La situation de l’hôtel et le cadre est extraordinaire.
Points négatifs: Le personnel et les services sont long pour un hôtel 5 étoiles ( 1h20 pour un repas en chambre, 20 m pour check-out ). Les canapés de l’accueil sont usés. Le buffet du petit déjeuner est équivalent d’un 3 ou 4 étoiles.
10,0 Excellent
Points positifs: L’hôtel est somptueux. Chambre spacieuse avec une vue magnifique sur la baie d’Ha Long, très propre et très bien équipée. Petit déjeuner copieux, varié avec des produits de qualité. Le personnel est très sympathique et professionnel. Notre séjour était fabuleux et nous recommandons l’hôtel sans hésiter.
Points négatifs: Tout était parfait !
10,0 Excellent
Points positifs: Staff were absolutely wonderful and professional, kind and nice. Such a joy. The resort was perfect and very clean, breakfast was exceptional! Loved the stay at this hotel.
Points négatifs: I might seem a bit picky but the music that was played in the lobby and restaurant was a bit annoying, the same tunes all the time all over again.
9,2 Excellent
Points positifs: Lovely being on a private island, accessible by speedboat only and use of facial recognition added that little extra security.
Points négatifs: Tables in dining room, although wiped often with spray, needed a good clean with some hot soapy waster, stains and splashes on every table we sat at
10,0 Excellent
Points positifs: La propreté des chambres, la gentillesse du personnel, la vue des chambres, la piscine, les plages privées aux alentours... c’est magnifique !
Points négatifs: Nous sommes venues pendant les basses saisons (ce qui n’est pas plus mal car le bruit est assez impressionnant dans les restaurants), mais tous les restaurant n’étaient pas ouverts et tout ferme très tôt, c’est dommage ! Nous avons trouvé que le prix du restaurant est relativement cher (il vous faudra inclure une taxe de 10% + 5% pour le service alors que c’est un buffet)
6,0 Bien
Points positifs: Location, facilities and the food
Points négatifs: Staff was completely unhelpful.Beginning wiyh their Terrible English.It was a big deal even to make a reservation with the credit card, which doesn't belong to the guest. Complimentary Dinner , which was promiced by the receptionist - never happened.
10,0 Excellent
Points positifs: Very beautiful facilities. The most delicious vanilla creme brulee ever! Breakfast had many options and was delicious. Very convenient for a young family. Check in at VINPEARL FERRY TERMINAL. Indoor and outdoor play area were excellent for children. Many amenities. Helpful staff. Wonderful experience.
10,0 Excellent
Points positifs: Location.location.location.Best hotel in whole of Vietnam
Points négatifs: cost of food and drinks
7,0 Bien
Points positifs: Breakfast has something for everyone.
Points négatifs: Spa was a joke, example they didn't know what to do as a pedicure.. 3 bleeding toes even I complain during treatment. Staff English skills were poor, but they were polaid.
8,0 Excellent
Points positifs: L'hôtel était magnifique, les chambres très spacieuses et confortables
Points négatifs: le petit déjeuner doit être améliorer
5,0 Correct
Points négatifs: Having informed the hotel that I do not eat meat or fish I expected to be catered for, especially having paid for full board. I was not. The food all contained meat or fish.
10,0 Excellent
Points positifs: Everything was great!
Novotel Ha Long Bay - Ha Long - Bâtiment
3
8,5 Excellent (2 325 avis)
dès 61 €
Présentation Avis
L'hôtel est composé de 225 chambres, allant des chambres Standard aux suites à une chambre. Chaque chambre et suite est conçue pour offrir un maximum de détente et de bien-être. Avec ses fenêtres s'ouvrant sur une vue imprenable et ses miroirs surdimensionnés, l'hôtel vous offre un panorama à couper le souffle sur la baie d'Ha Long et sa spectaculaire plage de Bai Chay.
10,0 Excellent
Points positifs: Très Bon hôtel, personnel toujours à l écoute et performant, chambre spacieuse et propre.
Points négatifs: Sortie de l' hôtel,la ville est très très calme...personne dans les restaurants ou les pubs....
8,3 Excellent
Points positifs: L attention du personnel, le service. L emplacement
Points négatifs: Les tarifs du bar
4,2 Correct
Points positifs: Just quite so
Points négatifs: Poor breakfast, just a few of staffs are kind . My room was so very dirty and shower room was very smelly. I was disappointed.
6,3 Bien
Points positifs: L accueil est très agréable la chambre était spacieuse et la piscine très grande
Points négatifs: Les personnels au buffet petit-déjeuner sont très désagréable et mal polis ,je ne comprends pas pourquoi cette ambiance dans ce restaurant Novotel !
9,2 Excellent
Points positifs: Le professionnalisme de leur personnel avec un barman super au lounge qui fait d’excellents monitors
Points négatifs: Les équipements et la propreté
10,0 Excellent
Points positifs: The room was decent size. The view from the room was beautiful.
Points négatifs: Breakfast can have more vegeterian options.
5,8 Correct
Points négatifs: The quality of the buffet breakfast was quite bad. I expected more from a Novotel hotel chain.
9,6 Excellent
Points positifs: Le personnel est au top Le restaurant est très copieux La piscine est belle La chambre au top Petit bémol autour de l hôtel pas top : derrière l hôtel c est pauvre et devant c est en construction
Points négatifs: Le cadre n est pas agréable Coin ou son les hôtels est désertique pas de balade à faire 1 fois à l hôtel ou alors juste pour se balader sur la plage
6,0 Bien
Points positifs: Hotel very clean, staff helpful and friendly
Points négatifs: Across from a construction site Halong does not have a lot going for it besides the bay... Recommend staying one day only New theme park is an eye sore
Rosa Cruise Halong - Ha Long - Chambre
4
8,6 Excellent (1 103 avis)
dès 162 €
Présentation Avis
Ce navire sera amarré et prendra le large depuis Baie de Hạ Long pour au moins une partie de votre voyage. Les équipements et services proposés incluent un service d'arrivée express, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (disponible 24 h/24).
9,1 Excellent
Points positifs: J'ai payé 150 $ US par rapport à l'autre offre de 310 $ que j'ai reçue pour un voyageur seul. J'étais en train d'être autour des touristes à ce moment-là, au personnel était génial. Ils m'ont laissé manger sur la poupe où ils préparent la nourriture et m'ont laissé seul quand pour la plupart. L'équipage était vraiment incroyable. Accroché à la plupart via Google Translate et Minh le guide de visite tard dans la nuit juste tournage de la s**T. La nourriture était très bonne et le lit était confortable.
Points négatifs: Rien. La croisière était super pour le prix. Je crois qu'ils offrent une navette de Hanoi. Halong Bay est trop cher pour le Vietnam, étant trop développé et n'a pas de bons endroits à manger (je parle de 50.000 dong pho et com chien place aussi). Prenez la navette de Hanoi et ne prenez pas la peine avec Halong Bay.
10,0 Excellent
Points positifs: Amazing food, staff, accommodation and activities. Would definitely recommend, we got upgraded to Dora cruise and it was fabulous.
10,0 Excellent
Points positifs: We got upgraded to Dora cruise. Boat was lovely, comfy bed, good aircon, lovely bathroom. Lovely staff who were very accommodating. Loved the kayaking and the cave tour. All transfers for comfy and efficient, highlight of our trip to Vietnam would definitely do it again!
Points négatifs: Nothing was great
10,0 Excellent
Points positifs: Nous avons eu la chance d’être surclassés et de passer une nuit avec Dora Cruise. Notre chambre était très spacieuse équipée d’une magnifique salle de bain en marbre et d’une terrasse privative. La compagnie propose plusieurs activités (kayak, visite d’une grotte, démonstration de spring rolls...) le personnel est tout simplement adorable, très souriant et serviable. (note spéciale pour Teddy) Et le repas copieux et de qualité, nous nous sommes régalés !
10,0 Excellent
Points positifs: Jinn, Teddy and Chu were amazing and made us feel super at home. Staff were all super helpful and accommodating. Lovely rooms, food , views and cocktails. Swimming in the bay is a memory to remember. Thanks!
Points négatifs: Nothing.
10,0 Excellent
Points positifs: We received an upgrade to Doris Cruise,so our comments are not from Rosa Cruise: The ship is well maintained,the staff polite and helpful,the food was excellent and the transport hanoi-halongbay-hanoi worked well. It was an excellent experience and I would love to repeat it. Recommended!
Points négatifs: We received an upgrade to Doris Cruise,so our comments are not from Rosa Cruise: Employees should let very clear what is included in the cruise price and what is extra. After the dinner they offered a after meal tee. No menu was presented, only asked. Once it was only tee (and during the breakfast these were included) we thought that it was free. When we finished the cruise, we were charged a high price for that tea. It was our mistake not asking about if it was free or not but if we had done that every time someone offered something to us would spoil the experience. This was disappointing but nothing that could eliminate the good impression from the cruise.
10,0 Excellent
Points positifs: We were upgraded last minute so my review is on Rosy Cruises but I can highly recommend that to everyone! The cruise was spectacular. The ship is really new and the rooms are beautiful, equipped with a private balcony and even a bathtub overlooking the Halong Bay. 4 meals were included and all of them were plenty and tasty. We did not participate in the programs but decided to enjoy the hot tub on the deck instead which was also great. The staff were super attentive and always took care of everything. We also booked their shuttle from/to Hanoi and everything went smooth and according to schedule. The check in was also hassle free. I would definitely book again with them!
Points négatifs: It would be nice if the time spent on the boat could be a bit more!
10,0 Excellent
Points positifs: Amazing cruise and great staff! Fun activities and comfortable facilities. Would 100% come back to this cruise line!
9,6 Excellent
Points positifs: Décoration sobre et chic Taille des cabines Personnel attentionné
Points négatifs: Rien
9,6 Excellent
Points positifs: Guide super sympa et qui prenait le temps de bien expliquer. Les activités proposées. La convivialité car nous étions un petit groupe. Je recommande. Les repas étaient copieux et le barbecue poissons viande était satisfaisant.
Points négatifs: Certains plats notamment le petit déjeuner étaient de qualité moyenne mais les repas étaient bons dans l’ensemble.
10,0 Excellent
Points positifs: We got an upgrade to their 5star cruise by name of Dora Cruise. A perfect cruise to spend a good time. Right from the time of pickup from hotel, our guide Tom was always smiling and ready with answers to any questions. ..The cruise cabin was very clean and convenient. We had booked connected family rooms for 4 of us. The facilities match with the pics and food choices are elaborate. we frankly weren't expecting such a lavish layout for lunch/ dinner as well as breakfast. Sunset party was also amazing. Kayaking was good fun! Visit to dark and light cave was also good. The cruise team was always smiling and helpful.
Points négatifs: There is hardly any WiFi available on board... though they claimed that it is available at few places...I checked nearly everwhere...No connectivity!!
10,0 Excellent
Points positifs: Starting on the Guide sympathy and knowledge and continuing to the delicious food on board and the amazing room, all completed a wonderful experience on board.
8,8 Excellent
Points positifs: Le bateau est très bien entretenu. Le guide était très sympathique et drôle. Nous avons passé un très bon moment. Les repas sont copieux
Points négatifs: Tout est très contrôlé (les activités s’enchaînent et même les places à table sont décidées à l’avance) et cela fait bcp d’animations en 24h
Halong Plaza Hotel - Ha Long - Chambre
5
8,5 Excellent (1 348 avis)
dès 50 €
Présentation Avis
En choisissant Halong Plaza Hotel, vous aurez la chance de séjourner en plein centre de Baie de Hạ Long, à moins de 15 minutes en voiture de Parc Sun World de Ha Long et Port de croisière international de Hạ Long. Les équipements et services proposés incluent un centre d'affaires, un service d'arrivée express et un service de départ express. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking avec voiturier se trouve dans l'enceinte de l'établissement.
8,2 Excellent
Points positifs: Le lit était très confortable. Belle douche. Super petit déjeuner buffet. Et le personnel était vraiment greta pour moi. Je suis tombé malade et c'était mauvais temps et le personnel m'a traité excellent même si je n'étais probablement pas à mon meilleur.
10,0 Excellent
Points positifs: Staff did an excellent job. My girlfriend had an allergic reaction and the front office came up with a sufficient solution. Thank you for the attention to detail.
Points négatifs: The gym is a bit dirty and can use some upgrades and cleaning.
7,1 Bien
Points positifs: Extérieur agréable, belle piscine bien entretenue. Personnel sympa. Literie confortable. Petit plus pour le billard gratuit.
Points négatifs: Hôtel vieillissant (en rénovation lors de notre séjour), chambre un peu humide et petit déjeuner moyen. Emplacement un peu trop loin du centre et des rare activités de la ville. Bien pour une ou deux nuit avant d’aller visiter La Baie d’Along.
10,0 Excellent
Points positifs: Perfect
Points négatifs: Nothing
9,6 Excellent
Points positifs: Des chambres spacieuses (même un peu vides) Une bonne situation au bord de la baie. Des équipements qui fonctionnent parfaitement.
Points négatifs: Un hall d’accueil un peu trop grand et donc un peu trop vide Il manque un service au bord de la piscine (pas de bar, pas de serviettes...)
10,0 Excellent
Points positifs: L’hôtel se trouve au bout de la baie, vue magnifique des chambres sur la baie. L’hôtel propose l’excursion d’une journée en bateau au même prix qu’ailleurs et en plus on vous prend et on vous remmène à l’hôtel. Ils nous ont aussi proposé plusieurs choix pour nous rendre à notre prochaine destination ( Ninh binh pour nous) , même chose, pour 4€ de plus qu’un bus on vient vous chercher en mini bus limousine direct à l’hôtel. Personnel très aimable et efficace. Grande chambre, bonne literie, petit déjeuner très très copieux. Je recommande.
10,0 Excellent
Points positifs: Service with a smile Brought me up a cake to celebrate my birthday
9,0 Excellent
Points positifs: C’Est raisonnable.
8,0 Excellent
Points positifs: beautifully clean, superb interior
10,0 Excellent
Points positifs: I got free upgrade to the Excutive suite and definitely enjoyed the 80m2 room with the view to Bãi Cháy bridge and Sun wheel! The location was exceptional. Staff were super friendly and helpful.
5,4 Correct
Points positifs: Buffet complet au petit déjeuner Proche du port pour croisière Indochina junk
Points négatifs: Piscine en rénovation alors que nous avions choisi l’hôtel pour cela Chambre vue mer avec plutôt vue sur pont Cher / le plus cher de nos deux semaines au Vietnam pour un service similaire
8,0 Excellent
Points positifs: Great view of the bay and Halong town
10,0 Excellent
Points positifs: Very clean and spacious room with great view. Breakfast was very nice with both vietnamese soup and western meals.
Points négatifs: Nothing
Paradise Suites Hotel - Ha Long - Chambre
6
8,7 Excellent (696 avis)
dès 39 €
Présentation Avis
Se trouvant à Baie de Hạ Long, Paradise Suites Hotel est à quelques pas de Plage de Tuan Chau et à 6 min à pied de Dolphin Club. Les équipements et services proposés incluent un service de location de limousines/berlines, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 heures sur 24. Cet hôtel dispose de 2 salles de réunions pouvant accueillir toutes sortes d'événements. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: Absolutely superb!
Points négatifs: Nothing!
10,0 Excellent
Points positifs: La literie est juste incroyable, je n'avais jamais dormi dans un lit aussi confortable. Le personnel est merveilleux. Les équipements sont de très bonne qualité. Nous avons été surclassé et nous avons également eu le droit à une petite surprise pour notre lune de miel. Le rapport qualité prix est imbattable. La piscine est magnifique. L'emplacement est idéal pour les départs en croisière
Points négatifs: Il n'est pas précisé à l'avance que l'accès à la piscine doit se faire en navette électrique du fait de la distance.
9,0 Excellent
Points positifs: Amazing breakfast nice ,polite staff members ,good wifi, comfortable room!
9,6 Excellent
Points positifs: Rien à redire de l’hôtel et de l’équipe, tout était parfait ! Le lit était super grand et super agréable !!
Points négatifs: L’hôtel est vraiment loin du centre et il y a pas mal de construction autour (mais n’entache pas la tranquillité). Je pense que l’hôtel est parfait si vous voulez ne pas bouger et juste profiter des activités que l’hôtel propose (plage privée, vélo gratuit...)
9,2 Excellent
Points positifs: Beautiful hotel, with a great staff. They will golf cart you anywhere in the area. Great place to stay if doing the seaplane tour, or seaplane to and from Hanoi.
Points négatifs: Far away from the pool and the pool was deserted and freezing cold. There was building all around you but the place was eerily deserted.
10,0 Excellent
Points positifs: Everything great,especially the staff.
10,0 Excellent
Points positifs: Since our trip was big and we were focusing only in relaxing and do activities such as tours and sightseing this hotel was one of our best choices. It was a great find and a place that combines relaxation, luxury and comfort. We booked this hotel 3 months before our trip and we were very excited from the photos and the fact that is near the pier of Halong Bay for our cruise. When we arrived the reality was even better. The welcoming was very warm and friendly from the staff. The room was on the 3rd floor and it was really luxurius and spacious. It had one of the biggest bed we have evr slept and very comfortable, we didnt want to get up. Very beautiful decoration with small table and comfy chair, with a desk, flat tv screen, great wardrobe with bathrobes and slippers and a perfect luxurius bathroom full of different amenities and hot water during all day. We felt amazed from everything. Every day there was free water, tea, coffee and sugar and the hotel is also eco friendly. The area around the hotel is quite and peaceful the perfect place to relax with some western restaurants and plenty local restaurants were we had great dinners with small amount of money. The outdoor of the hotel looked like a rich european neighborhood decorated with the local hanging lights. The hotel provided also free bicycles which we used them and had amazing rides around. Next to the hotel there plenty markets with large variety of products and souvenir market. The breakfast was beyond our expectations as it had whatever anyone can omagine and the quality was top. We couldnt choose what to eat and honestly I had the best omelette in my life. Wifi was very good and strong in all the areas. The hotel has a pool and a private beach around 2 km away were a golfcar takes you there upon your request. Unfortunately the weather was very cold and couldnt help for such activites but we didnt bother that much. The staff was very warm and friendly, kind and polite all the time and ready to help you i
Points négatifs: Nothing
10,0 Excellent
Points positifs: Clean, good food,
Points négatifs: Remote
8,8 Excellent
Points positifs: Personnel super. Note toute particulière pour PhyPhy et May qui ont été exceptionnels comme le personnel du bateau de transport vers la croisière, ainsi que les barmans super show ! Croisière incroyable avec vue sur la baie et un personnel qui se démène pour faire plaisir. Nous avons adorés et nous reviendrons.
Points négatifs: Manque de nourriture locale au menu. Menu trop consistant et trop occidental.
8,0 Excellent
Points positifs: Good location, breakfast was good
Points négatifs: The beach is not impressive
10,0 Excellent
Points positifs: Property was great! Very clean and luxurious The staff go above and beyond to help you Massages were great and their restaurant serves delicious food
Points négatifs: Nothing
10,0 Excellent
Points positifs: Great linens. Large room. Good breakfast.
Points négatifs: Nothing
Aphrodite Cruises - Ha Long - Chambre
7
9,2 Excellent (513 avis)
dès 254 €
Présentation Avis
Ce navire sera amarré et prendra le large depuis Baie de Hạ Long pour au moins une partie de votre voyage. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et un personnel polyglotte. Les espaces événements de ce bateau de croisière comprennent des espaces de conférence et une salle de réunion. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport et une navette vers le terminal des paquebots de croisière.
9,0 Excellent
Points positifs: Halong Bay is beautiful but crowded. I imagine most of the cruises are quite similar, they go to the same places and the food on board is super good and there is loads of it. Pay attention to the customer reviews - some of the ships are more party boats than others. The Alisa Premier was not like that, and I'm sure Aphrodite isn't either. What was great to notice was that they didn't use any single use plastic on board to protect the environment.
Points négatifs: Our original cruise with Aphrodite was cancelled just a few days before departure, so this review is about Alisa Premier cruise instead. The cancellation was handled quite well via Whatsapp and although unfortunate, it wasn't a disaster.
9,6 Excellent
Points positifs: The service was fantastic from start to finish. Food was of fine dining standard. The tours and activities were very well organised by our main man Jacky. I have to make a special mention to our tour organiser Stella, who went above and beyond all expectations to ensure that we had a memorable experience. You can’t teach that kind of service because it comes straight from her heart. Well done team!!!
Points négatifs: Nothing
9,2 Excellent
Points positifs: Originally booked on the Aphrodite but upgraded to the Hera boat because numbers were down - and got one of the front suites. So a major upgrade which was a very nice surprise. Team we’re really friendly and accommodating - food was amazing and again the staff were very flexible. So if you’re going to Halong Bay I’d absolutely recommend Aphrodite Cruises. But it’s very touristy - no one really cruises - more just all the boats park up together and head off on the same activities. Next time I’d look at the less touristy alternatives which are emerging.
Points négatifs: All good - the Hera was very comfortable.
9,6 Excellent
Points positifs: L'accueil dunpersonnel. La décoration et le confort de la cabine
10,0 Excellent
Points positifs: La taille du bateau est parfaite, seulement 11 cabines c’est idéal!! Le personnel était charmant et disponible. Les repas étaient excellents. Le programme était complet mais pas trop dense pour profiter des paysages
Points négatifs: Le stop a la montagne ti top , il y avait tellement de monde que c’était insupportable, pourtant la vue est magnifique de la haut. Mais impossible de profiter de la plage....
10,0 Excellent
Points positifs: Le personnel à bord était très chaleureux et parlait très bien anglais. La nourriture était bonne, nous avons même eu le droit à un dîner en chambre pour notre lune de miel et une petite surprise. C'était vraiment un moment inoubliable.
Points négatifs: Ça passe trop vite
10,0 Excellent
Points positifs: Great experience. Exceptional dining on board. Great personal customer service from crew. Very happy with our choice to use Aphrodite Cruise.
10,0 Excellent
Points positifs: The feed you very well and are willing to cater to food restrictions. They bend over backwards to please you. The room are small and beautiful. This tour exceeded our expectations.
Points négatifs: Communication on where our driver was to pick us up from the cruise ship
9,6 Excellent
Points positifs: The staff was amazing. They made my visit in Halong Bay so good
10,0 Excellent
Points positifs: We were upgraded to a wonderful suite with a fantastic forward facing terrace & spa bath! Bed was very comfortable. Onboard meals were just great. Brunch on day 2 was a highlight. Staff onboard were excellent & Stella in their booking centre was super helpful before, during & after our trip! My only regret was not booking a 2 night cruise
Points négatifs: I would have liked to have cruised a little more around Ha Long Bay rather than going straight to the anchor area.
9,2 Excellent
Points positifs: Le personnel (philippe, Jennifer et toute leur équipe) était tres agréable et serviable. Rien a redire! Les repas étaient excellents et ils ont très bien pris en compte les allergies
Points négatifs: La baignade n'avait aucun intérêt, bondée et l'eau etait assez sale. Il faudrait moins d'activité mais plus de balades entre les rochers.
9,6 Excellent
Points positifs: The staff really make the experience incredible. Nothing is too much to ask. They even upgraded our room as the boat was quieter during our stay! After a few months travelling around Asia, we have to say that the beds were like sleeping in a cloud - so soft! The food is amazing too. We really couldn't fault our time with Aphrodite. Book it - you won't regret it!
Points négatifs: The only downside is how busy the stops are on the tours - but this isn't a fault of Aphrodite at all. I'd recommend booking the 2 nights option as other guests we met that did this said that their itinerary on day two was in much quieter locations.
Signature Halong Cruise - Ha Long - Chambre
8
9,4 Excellent (385 avis)
dès 286 €
Présentation Avis
Ce navire sera amarré et prendra le large depuis Baie de Hạ Long pour au moins une partie de votre voyage. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et des journaux gratuits dans le hall. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (disponible 24 h/24).
10,0 Excellent
Points positifs: La manager est exceptionnelle par sa gentillesse et son dévouement . Le personnel très accueillant Les repas sont très bons et raffinés . Le kayak a été une bonne expérience. Le bateau est très beau il y a une dizaine de cabines donc pas de promiscuité . La cabine 201 est superbe et très confortable. Je recommande vraiment cette croisière.
Points négatifs: Rien
9,6 Excellent
Points positifs: Le personnel est juste super. Le Cruise Manager nommé Bruce est absolument incroyable ! Nous avons fait deux nuits sur conseils d'amis frustrés d'avoir fait une seule nuit et bien nous ne regrettons pas du tout!! On a vraiment pu prendre le temps de profiter de cette magnifique baie. Le parcours est vraiment bien. On ne croise pas énormément de bateaux (par ex on ne voit pas tous les bateaux de jours) bref kayak, cooking class, village pêcheurs, plage tranquille et visite de la petite grotte avant le flow de touristes..... impeccable organisation.
Points négatifs: Finalement, le bain à remous n'est pas vraiment utile. Le tuyau était trop court pour se laver debout mais rien de grave.
10,0 Excellent
Points positifs: I was staying during the coronavirus issues so ended up being bumped to a bigger cabin on board one of their other boats (the Athena ones so I unfortunately can't speak to the Signature cabins though the one i had was as true to the photos as the rest. The staff were for the most part exceptional on the journey. Felix our cruise manager was great and kept everyone apprised of plans as appropriate. The food was delicious and plentiful and all care was taken to provide you with an alternative if you were allergic to a dish. 95% of this journey was one of the best experiences of my life but... see below
Points négatifs: I had one glaring major issue on this trip that really needs addressing by the company. I wouldn't mention it in the review but never really good a solid answer from anyone as to my concerns. During our shore excursion on day two one of the (somewhat rickety, they appear to hire locals with their own boats) shore boats started taking on water and sinking while we were at the cave. I'm fairly sure this happened while they were trying to rock it off the other boat in shallow water which they were doing while passengers were on board and nearly flipping it... At a certain point we were ordered off the boat and the guide told 'the young ones' that we'd have to Kayak back. This was an option I'd already been considering but it was a lengthy kayak trip and quite windy. In the end we weren't given a chance to put our bags on the second boat that was going back so the 6 of us who were kayaking had various phones/cameras/wallets etc with us in the Kayak. The second boat did not escort us but went back to the day boat in order to return and pick up kayakers after. There was no suggestion that if we wanted to we could stay at the cave and wait for the remaining boat to make two trips. More worryingly this was a crossing on a windy day and I'd been warned the currents could be very strong around some of the islands. 3 of our 6 people were very much novice kayakers, there is no way they should have been out in this area on a windy day with no support boat. Our guide didn't seem to be a particularly skilled kayaker either (he clearly didn't expect to be in one.) Had someone flipped I don't think we were getting them back in the kayak. In that situation at best we were likely trying to tow their kayak away from the rocks as they held on in the waves and hoped the boat would be back soon. At worst more of us would flip trying to help and then......
9,2 Excellent
Points positifs: Nous avons eu un très bon accueil à notre arrivée, l’équipage était attentionné et les repas copieux mais nous nous attendions à une cuisine plus fine compte tenu du standing de la croisière
Points négatifs: Nous aurions aimé avec un back up prévu car il n’y avait pas de thaï-chi le matin à cause du mauvais temps
6,7 Bien
Points positifs: La gentillesse du personnel et les chambres . La cuisine est ok et abondante!
Points négatifs: Nous avons été délogés 2 jours avant notre arrivée avec comme excuse un contrôle de sécurité.Malheureusement nous avons vu le bateau et ses passagers dans la baie .l’autre bateau était très confortable mais nous n’avons pas eu la même chambre avec jacuzzi ( mais les chambres sont jolies) Je ne conseille pas deux nuits c’est trop surtout s’il fait mauvais temps ce qui arrive fréquemment dans le Nord .il n’y a pratiquement rien à faire sur le bateau et on doit se lever à 6.00 h du matin .Les repas sont servis en demi heure c’est trop rapide surtout pour le dîner car il n’y a aucune activité ou soirée organisée après le dîner donc il faut aller dormir c’est dommage car ils ont tout ce qu’il faut pour que ça devienne parfait !
10,0 Excellent
Points positifs: C'était incroyable. En lune de miel, le staff a prévu quelques surprises, rendant cette petite croisière inoubliable. Bruce et Vinh ont été d'incroyables hôtes, et le reste du staff (Hai, etc) répondaient a nos attentes. Nourriture assez bonne et variée (s'adaptant aux contraintes alimentaires). Chambres confortables. Activités intéressantes (notamment le kayak), même si la visite de grotte et le cour de cuisine étaient correct mais sans plus a mes yeux. L'humain a été le facteur le plus mémorable. Merci a tous !
Points négatifs: Rien... Tout était parfait ou presque.
9,0 Excellent
Points positifs: Manager Thomas and his staff is very attentive and accommodating to all of us. The cruise ship is clean and comfortable.
Points négatifs: The jacuzzi was not working
10,0 Excellent
Points positifs: We had a wonderful short trip (2 days, 1 night) which was enough to geht a beautiful overall view of the Ha Long Bay. The staff was very friendly and helpful. Most notably we have to name our Tourguide Tommy who answerd every question and showed us how to do squid fishing in the evening. Other activities were kajaking through a fishing village, cooking class, visiting a cave with a beach infront of it and Tai Chi in the morning with the sunrise. The activities weren‘t that long and you could always decide whether you want to participate or not and there was still plenty of time to relax on the beautiful sundeck and enjoy the astonishing view. Our room and the complete boat was very clean. After we arrived on the boat we had a tasteful 3–course meal for lunch, for dinner we got a 4–course meal, and for breakfast we had a buffet and the crew freshly made omlettes or Pho. The food and ingredients were all of a very high quality. So we really had a great experience and can highly recommand the tour with the Signature Halong Cruise. Thank you very much for the crew to give us such a great time.
9,0 Excellent
Points positifs: All
Points négatifs: Nothing
10,0 Excellent
Points positifs: Foods, room, staff,locations
Points négatifs: The time is so limited. It's better to get some more time in cruise.
10,0 Excellent
Points positifs: Le personnel est aux petits soins.
10,0 Excellent
Points positifs: Croisière de rêve sur la baie d'Halong, à faire absolument - Beau bâteau, ns avons eu la plus belle chambre 201 avec magnifique terrasse
Points négatifs: RAS
Azalea Cruise - Ha Long - Chambre
9
9,4 Excellent (774 avis)
dès 286 €
Présentation Avis
Partant du ferry Got dans la ville de Hai Phong, l'Azalea Cruise propose un hébergement avec un itinéraire de croisière dans les zones vierges de la baie de Lan Ha et de la baie de Ha Long. Vous bénéficierez d'une connexion Wi-Fi gratuite. Dotés d'une architecture classique, tous les logements sont équipés d'une télévision par satellite à écran plat, d'un minibar et d'une bouilloire électrique. Certains possèdent un coin salon et/ou un balcon. Leur salle de bains privative est pourvue de peignoirs et de chaussons. Le linge de lit est fourni. L'Azalea Cruise comporte également un spa, un restaurant et un bar. Un transfert entre Ha Noi et la baie de Ha Long, qui dure 1h30 dans un mini-van de luxe commun, est proposé moyennant un supplément.
10,0 Excellent
Points positifs: We had an amazing time on this cruise on Orchid 2 on Halong Bay. The staff were amazing, made a real effort to interact with passengers. Food was superb. We really enjoyed the activities on offer.
9,2 Excellent
Points positifs: The food was wonderful and the service was impeccable.
Points négatifs: No Internet! You should not advertise that you have Wi-Fi as you have no internet connection. It made things extremely difficult for me as some emergencies came up at me work place and I really needed an internet connection. Don’t understand how you can have HDTV through satellite but no internet connection. This was misleading and I would have purchased a separate 4G network if I had known there was no internet on the cruise.
9,2 Excellent
Points positifs: L incroyable randonnée en kayak et la baignade sur une plage naturelle choisi parmis plusieurs. Pour la formule 3 jours et deux nuits! La formule 2 jours 1 nuits est vraiment trop petite et vous passerez à côté de plein de choses! Les repas sont super bon voir excellent (pour le Vietnam).
Points négatifs: Le fait de dormir au même endroit les deux soirs de suite est très dommage pour une croisière de ce type et a ce prix... La baignade au même endroit du coup c’était dommage. Mis à part sa des souvenirs pleins la tête! Cetais juste incroyable et fabuleux!
10,0 Excellent
Points positifs: Très bien organisée Chambre magnifique Équipements inespérés sur un bateau
Points négatifs: Trop de climatisation dans les zones communes ... c’est vraiment vraiment trop... choc thermique obligatoire.
10,0 Excellent
Points positifs: Cabin was wonderful, close to the water, large really comfortable king size bed with lovely linen and en-suite with really relaxing bath & copious hot water! Views & scenery wonderful, food out of this world and staff incredibly friendly and helpful. Dress code casual throughout, small group of likeminded guests, good trips off the boat, bike ride on Cat Ba Island yo the National park and local village plus cave visits, kayaking, squid fishing(!) and relaxed cookery demos. Great trip worth every penny and I’d definitely book the 3 rather than the 2 days. Hope this helps anyone thinking of going on the trip!
Points négatifs: Water pollution in the bay.
8,0 Excellent
Points positifs: Everything was organized for you, attentive staff, especially Smiley who was very kind and helpful, nothing too much trouble. Weather could have been better but nonetheless still beautiful.
Points négatifs: We thought coffee should have been included in the price. The wine was very expensive too.
10,0 Excellent
Points positifs: The cruise was amazing, from the beautiful views to the amazing staff. The waiter Benny was extra helpful and nothing was ever a fuss. A good time to relax and eat some Delicious food! If you’re looking for more of a party vibe, I’d probably say this isn’t the cruise for you. But if you want a comfortable bed, clean room, great food and tasty cocktails don’t hesitate and book away.
10,0 Excellent
Points positifs: This is a wonderful cruise, lovely staff, good restaurant and very nice and clean rooms with balcony. We had a great time on board for a 2 nights 3 days cruise in Lan Ha Bay. The Manager, Diego, is very friendly and professional and goes extra mile to make your stay memorable, finding solutions to any kind of issues/request. The staff is very nice and smiling all the time - Colada was taking care of us and he really paid attention to our requests, some being not easy (like no coriander, no ginger and no lemon grass in the food for one of us - we said it once, and it was followed up carefully by Colada for the entire stay).
Points négatifs: Be careful when booking the rooms - if you need perfect silence, then avoid first floor rooms, as they are in proximity of the engine and might be a bit noisy if you sleep light. Go for second floor rooms.
10,0 Excellent
Points positifs: Class all the way. Food, staff, rooms were A+. The day tour is very interesting and well organized. I loved cycling through the forest. Highly recommend!
Points négatifs: Extra charges at the bar weren’t really clear (regular coffee is included but Vietnamese coffee isn’t) and the bar staff should keep track of the bill with something other than just a pen and paper. Too easy to make mistakes. Please mark the shower knobs hot and cold. It took awhile to figure out.
10,0 Excellent
Points positifs: Super luxurious hotel on the sea, with a very very warm welcome on board. We had the 2 day 1 night trip and really enjoyed every minute on board. Thanks to the excellent service of JK which anticipated every wish. And he also made great cocktails in the evening btw. Please keep on doing that great service. Rooms are big, clean and comfortable, with a breath-taking view to the sea. Food (lunch, dinner and breakfast) was delicious. We highly recommend this trip, it so peaceful and relaxing.
10,0 Excellent
Points positifs: Très bonne restauration Superbe cabine avec balcon pour profiter de la vue SDB superbe Excursions plutôt sympas Guide super sympa (français) (j’ai oublié son prénom) et soucieux de notre prise en charge à l’arrivée au port (Nous a aidé à trouvé notre taxi que nous avions réservé) Superbes paysages (la baie de catba est un bon plan je pense)
Points négatifs: Rien
10,0 Excellent
Points positifs: This cruise was excellent and exceeded our expectations!!! The ship's route is exceptionally beautiful! Programme for sightseeing with several stops on Cat Ba island well planned. This ship does not have loud karaoke or bar music (as some other ships you can hear around) so it was very appropriate for a family, or people who wish to enjoy the peace and beauty of the Lan Ha Bay. Staff is very helpful and kind, all is very well organised, also arrival and departures. All meals were very tasty and with a special touch, you don't always see on cruise ships. We liked our room a lot and the whole ship has a very beautiful design and finishings.
Points négatifs: everything was perfect
Royal Halong Hotel - Ha Long - Bâtiment
10
8,3 Excellent (630 avis)
dès 57 €
Présentation Avis
En choisissant Royal Halong Hotel à Baie de Hạ Long (Bai Chay), vous serez à moins de 5 minutes en voiture de Parc Sun World de Ha Long et de Marché de Bãi Cháy. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 heures sur 24 et un service de location de limousines/berlines. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking gratuit se trouve dans l'enceinte de l'établissement.
8,3 Excellent
Points positifs: Wifi was very good, breakfast was very good. Bathroom was very big and clean. Sea view was nice to see.
Points négatifs: Casino was small. There are 2 of them. Staff told one was for chinese (it’s quite offensive when such segregation happens in a hotel). Nearby places to eat are near sunworld (about 1-2km away) - 5 to 10 mins walk. You can always take a grab taxi (less than 5 mins on car).
7,0 Bien
Points positifs: Overall the hotel was very nice, spacious. Breakfast was lovely and had all you needed. The pool was lovely and quiet, shame the sun was not out. Good size rooms, with extremely comfortable bed. Casino was a nice touch although 4 rooms seems a little excessive.
Points négatifs: We had a big issue with communication, whilst the receptionists were very good. The other staff were difficult to speak with / understand. Many mis communications at the pool, even just asking for a towel.
10,0 Excellent
Points positifs: Le personnel aux petits soins je n ai jais vu des gens aussi gentils et adorables. J’avais perdu mon téléphone dans le bus de l’hôtel ils me l’ont retrouvé et un chauffeur me l’a ramené jusqu’à l’aéroport. Le petit déjeuner qui est juste exceptionnel avec un buffet avec un large choix. La décoration et la taille de la chambre. Hôtel de luxe. La piscine intérieure. Tout etait parfait. Si vous voulez passer un sejour de rêve c est l’endroit qu il faut.
Points négatifs: Rien
7,1 Bien
Points positifs: Le calme(peu de monde)
Points négatifs: L'impossibilité de prendre une décision pour régler un conflit à notre encontre et vouloir abuser de notre intégrité et la froideur des lieux.
10,0 Excellent
Points positifs: Very good. No complaint. Strongly recommended for family vacation and friends. An ideal hotel to stay for relax and friendly staff. Will come again for sure.
Points négatifs: nothing
9,0 Excellent
Points positifs: The staff was amazing, they helped us with everything we needed! We booked a tour through the hotel and were able to cancel with very short notice because of a medical emergency. The room was very clean and comfortable.
Points négatifs: The location was not good, the hotel is far away from any store or restaurant. The hotels restaurant was disappointing. Wish there would have been an outdoor pool...
7,5 Bien
Points positifs: If you're a non-Chinese, avoid this hotel as it caters mainly to the gambling vacation crowd from China as it's close to their borders from Halong Bay. Strange how they've put a board saying "No Vietnamese allowed" into their casino premises! There are hardly any F&B options within a radius of a kilometre from this hotel. There is absolutely no option for food at the hotel, if you're a vegetarian!! Also, there is a deposit of USD 50 during check-in, and be prepared to repeat yourself few times as the staff is completely non-English. But their attitude is alright as they want to help you.
Points négatifs: If you're a non-Chinese, avoid this hotel as it caters mainly to the gambling vacation crowd from China as it's close to their borders from Halong Bay. Strange how they've put a board saying "No Vietnamese allowed" into their casino premises! There are hardly any F&B options within a radius of a kilometre from this hotel. There is absolutely no option for food at the hotel, if you're a vegetarian!! Also, there is a deposit of USD 50 during check-in, and be prepared to repeat yourself few times as the staff is completely non-English. But their attitude is alright as they want to help you.
8,3 Excellent
Points positifs: Room & staffs.
Points négatifs: Breakfast variety, so many pork items which we do not like as we are tourist here & didn't get chicken/beef items or vegetables without pork.
9,6 Excellent
Points positifs: The staff from the moment of our arrival were brilliant - extremely professional and welcoming. The rooms are massive with great views and the quality of the furnishings throughout are brilliant. The location is great if you’re looking for nice bars and good restaurants to eat at, a 5 min stroll away takes you to a newly built strip.
Points négatifs: My only negative is the hotel restaurants. The pricing being a lot higher for food in comparison to restaurants nearby (that have beautiful views, amazing food etc). It’s a shame as discouraged us to eat there as there really isn’t anything extra special the restaurant offers to justify being expensive. The lack of customers eating there suggests we were not the only ones to think this.
6,7 Bien
Points négatifs: People are smoking everywhere even in elevators. Staff is not speaking english, i have found only one person, and he helped me alot. Others were just smiling and saying "sorry I cant understand you". Another thing is hotel is not trusting you at all.. you need to sign pappers for umbrella, they are checking its condition after the usage (in case of damage u have to pay), personal stopped me during my run in GYM in the middle of the process, as I need to sign somewhere with my room number.. They have a price for every Item in the room, and pricelist is present in the room Windows are very dirty
5,8 Correct
Points positifs: La superficie de la suite
Points négatifs: C’est un hôtel à la décoration Chinoise et exclusivement pour eux, la nourriture très moyenne
7,5 Bien
Points positifs: The rooms were big and comfortable, and the sea view was nice too.
Points négatifs: A bit further down the road from the night spot Sun World entertainment area. No free shuttle service to the above mentioned tourist spot and night market place nearby.
Muong Thanh Luxury Quang Ninh Hotel - Ha Long - Chambre
11
8,4 Excellent (2 574 avis)
dès 67 €
Présentation Avis
En choisissant Muong Thanh Luxury Quang Ninh Hotel, vous profiterez d'un séjour à Baie de Hạ Long (Bai Chay), à moins de 5 minutes à pied de Parc Sun World de Ha Long et Téléphérique Queen. Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et des journaux gratuits dans le hall. Si vous devez organiser une réunion à Baie de Hạ Long, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 1155 mètres carrés et comprenant des espaces de conférence.
6,0 Bien
Points positifs: Nice view. Highland coffee in House Huge Breakfast Buffet.
Points négatifs: The gym is a joke (its just a room with 3 or 4 things in it) The Casino is only with Machines, no Tables Had a room on the 33th floor, we had bad Water pressure (can't take a bath).
10,0 Excellent
Points positifs: The breakfast was extrem: many national and international authentic food at superb quality. Much varied selections, changing day by day. Room was very big, bathroom also. The view in the 31th floor was outstanding.
10,0 Excellent
Points positifs: -the hotel staff was extremely good, helpful and friendly - my room was on the last floor, 33, the view was just amazing -the breakfast buffet was awesome, very tasty! -the room was very modern, big and clean! - for that price, I definitely got perfect quality!
Points négatifs: -somehow noisy in the evenings, one could hear the neighbouring rooms, and a bit from outside
7,5 Bien
Points positifs: Superbe emplacement. Belle vue sur la baie. Grande piscine
Points négatifs: Ascenseurs super lent! Salle de sport nul
5,4 Correct
Points négatifs: The unprofessional attitude of payment staff, they double booked guest’s payment but didn’t intentionally return it to the guest after they left the hotel, until the guest requested repeatedly and seriously.
10,0 Excellent
Points positifs: Breakfast was very good, we got the top cloor room with a sea view and that was amazing. Spacious rooms and very good service. The location of the hotel is very good, walking distance from sun world and street food might market.
Points négatifs: Everything was great.
3,0 Médiocre
Points positifs: Noce view from the room on the 29th floor.
Points négatifs: I dont like leaving poor reviews but I feel compelled to warn others. Now, it may have been just bad luck and a coincidence but our experience was poor,.from the messages which were done by people who had no idea how to massage. They also arrived late for the massage and finished early. Then there was the toilet that you had to flush twice. The gym was officially open but when we went to use it, it was clearly being used by staff as a staff room. We walked out. There were no tennis rackets available for the tennis court. The pool bar was closed even though it was during opening hours and breakfast was not great. When discussing the issue of the massage with staff they said that no managers were available as it was their day off! Remember this is supposed to be 5 star hotel for which we paid more than 3 times what other nearby hotels were charging. Anyway, you can do better than this place.
10,0 Excellent
Points positifs: Grand hotel face à la baie d'halong Nous ne sommes pas restés longtemps car nous repartions tot ....Dommage car l'hotel est très agréable salle de sport,piscine Petit dejeuner très complet
Royal Lotus Hotel Halong - Ha Long - Bâtiment
12
8,2 Excellent (930 avis)
dès 53 €
Présentation Avis
En choisissant Royal Lotus Hotel Halong, vous profiterez d'un séjour en plein centre de Baie de Hạ Long, (Bai Chay), à moins de 5 minutes en voiture de Parc Sun World de Ha Long et Plage de Bãi Biển Bãi Cháy. Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et un service de nettoyage à sec / blanchisserie. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (disponible 24 h/24).
6,7 Bien
Points positifs: Free upgrade to larger room
Points négatifs: Cold plates for hot food Indoor swimming pool water too cold Distance from Cruise marinas. Staff serving main courses before starters despite being asked for this not to happen
9,2 Excellent
Points positifs: Excellent service in this hotel. All the comfort and the space, thanks.
10,0 Excellent
Points positifs: The hotel staff were really welcoming and friendly. There's a nice selection of restaurants & a skybar at the hotel, with great views of the bay. Room was clean & comfortable, with nice decor. There's also a large indoor pool.
6,3 Bien
Points positifs: The rooftop bar. And the hotel and rooms are spacious and clean
Points négatifs: Some food at breakfast was not fresh. Bar closed at 11pm. Seems not very busy here.
9,6 Excellent
Points positifs: - The roofview of the hotel. - The cleanses of the hotel. - Delicious breakfast.
Points négatifs: - There is no toilet water hose. - the location is a bit far from the main attractions in Halong Bay like Sun world, but it wasn't a problem for us.
Legacy Cruise - Ha Long - Chambre
13
8,5 Excellent (404 avis)
dès 143 €
Présentation Avis
Ce navire sera amarré et prendra le large depuis Baie de Hạ Long pour au moins une partie de votre voyage. En échange d'un supplément, vous pouvez utiliser les services d'une navette vers le terminal des paquebots de croisière.
10,0 Excellent
Points positifs: The cruise & the room were clean & nice. The staff & guide were all accommodating. The bay was wonderful!
10,0 Excellent
Points positifs: Small boat which makes all the people on it to come closer together to have a good time. food was delicious & abundant!
10,0 Excellent
Points positifs: Excellent guide with an excellent sense of humour. Food was too much & delicious. Boat was nice. Activities were interesting. We've loved kayaking & swimming in the bay very much!
10,0 Excellent
Points positifs: Tran was a very pleasant guide who took the time to meet us and talk about everything. Boat & room was clean & safe in Corora virus season, we appreciated that!
7,9 Bien
Points positifs: Le cadre évidemment le confort général de la chambre et le rooftop.
Points négatifs: Le beurre ramolli ! Et les matelas trop durs mais c'est partout ici...
10,0 Excellent
Points positifs: Friendly staff at the cruise. excellent guide & all the games explained by Vu after dinner was very nice for the group bonding, much fun & laughs!
10,0 Excellent
Points positifs: Five star for the trip, cruise team, guide and for all the activities. The best prices in Lan Ha bay cruises!
10,0 Excellent
Points positifs: The cruise was very nice. Our guide Vu was very friendly, funny and knowledgeable. The atmosphere on the boat is cozy as it is not too big and excursions were very nice. We were looked after the staff very well and the food was delicious and they cater for special diets too.
9,0 Excellent
Points négatifs: Wonderful cruise. Good portion meals for lunch and dinner. Our guide Thang was wonderful and very knowledgeable, funny and courteous.
8,3 Excellent
Points positifs: Le personnel très aimable et arrangeant Le bateau était sympa Les repas, très copieux
Points négatifs: La durée des activités.. nous n’avons jamais le temps de réellement apprécier. Le tai Chi par exemple a duré 10min. Toutes les boissons étaient payantes. Même l’eau.
10,0 Excellent
Points positifs: Everything as agreed. Our bus driver appeared in the hotel on time. Our guide Vu was more than perfect. He was the best guide I have ever met before.
Points négatifs: fishing activities
10,0 Excellent
Points positifs: A very good experience. The boat was small enough with 9 cabins so everyone can talk together. The bay is beautiful & peaceful!
Paradise Luxury Cruise - Ha Long - Chambre
14
9,0 Excellent (892 avis)
dès 363 €
Présentation Avis
En choisissant Paradise Luxury Sails Cruise à Baie de Hạ Long, vous profiterez d'un séjour près de la plage, à quelques pas de Plage de Tuan Chau et à 5 min en voiture de Grotte Dau Go. Les équipements et services proposés incluent des journaux gratuits dans le hall, une consigne à bagages et une bibliothèque.
10,0 Excellent
Points positifs: Excellent facilities very 5 star and comfortable
Points négatifs: Everything was great
10,0 Excellent
Points positifs: 1. The comfort and the luxury 2. Staff were excellent 3. Activities were very well planned 4. Food was excellent 5. Attention to detail - they handled the request for vegetarian food with very nice personal vegetarian menu
Points négatifs: Nothing
10,0 Excellent
Points positifs: Amazing food, hospitality, and just the right amount of activity and relaxation!
8,8 Excellent
Points positifs: personnel très attentionné
Points négatifs: transfert retour à l hôtel. refus de changement d hôtel
8,8 Excellent
Points positifs: L acceuil et le personnel
Points négatifs: Pas d animation en soirée ..karaoké. danse etc.....
10,0 Excellent
Points positifs: This cruise really is true luxury, the staff and decor of the ship are truly exceptional. Unfortunately our cruise was cut short due to the Coronavirus outbreak, meaning that all ships in Halong Bay had to be suspended but we managed a day on board at least, out of a 2 night stay. The staff were so accommodating and helpful as we tried to secure emergency accomodation. The food was amazing, the bedrooms were beautiful and the whole experience (apart from the outbreak of Coronavirus ruining our trip) could not be faulted.
9,6 Excellent
Points positifs: The staff were INCREDIBLE - professional, attention to detail, organized. The excursions were fun, they packed the schedule for the 2 days/1 night (basically 24 hours). Also, my room and balcony was SO clean and comfortable. Highly recommend!
Points négatifs: The cruise finishes at 10:15am, but we didn’t leave until 12:15pm - this was planned, but unnecessary, since we could’ve been back to Hanoi by the time we left Halong Bay. Other than that, nothing!
10,0 Excellent
Points positifs: Gôod food, great staffs and great wonder place to discover
10,0 Excellent
Points positifs: We had an upgrade to the luxury room. Great room with view in the tub~ heaps activities on board to keep u excited.
10,0 Excellent
Points positifs: Everything was perfect! Great food, very confortable room and nice staff!
Points négatifs: Nothing!
7,0 Bien
Points positifs: The staff were awesome. They had a spa on board which I checked out- it was great but the room was a bit cold. The rooms were small but clean and comfortable. We had one with a balcony which would be great in warmer weather but didn't really make the most of it as it was freezing. The food was delicious and I can't really fault it. There was also a happy hour with a range of cocktails available. We didn't partake in the kayaking, again because it was so cold. We would've visited the pearl farm but unfortunately was closed because of the new year and that's our fault for not checking. The tour of the caves was cool and the guide was really knowledgeable and sweet.
Points négatifs: It was a lovely cruise but wouldn't strictly describe it as 'luxury'. There could have been more amenities in the room I.e minibar
Dragon Legend Cruise - Ha Long - Chambre
15
9,4 Excellent (83 avis)
dès 327 €
Présentation
Ce navire sera amarré et prendra le large depuis Baie de Hạ Long pour au moins une partie de votre voyage. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et un personnel polyglotte.
Ha Long DC Hotel - Ha Long - Bâtiment
16
8,1 Excellent (844 avis)
dès 36 €
Présentation Avis
En choisissant Ha Long DC Hotel, vous profiterez d'un séjour à Baie de Hạ Long (Hon Gai), à moins de 10 minutes à pied de Pagode Long Tien et Marina de la baie d'Hạ Long. Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking gratuit se trouve dans l'enceinte de l'établissement.
7,0 Bien
Points négatifs: Since the sea and the outdoor swimming pools are already cold there I choose this hotel just because it has the indoor swimming pool. But this swimming pool was so dirty that we couldn´t use it. You can´t open windows in your room to get some fresh air. The air was outside so fresh and cool but not in the hotel. You can get for this money better hotel in better location.
9,2 Excellent
Points positifs: La taille de la chambre. Climatisation efficace mais un peu bruyante. Grande literie La vue
Points négatifs: Restaurant pas fréquenté L'eau de ma piscine pas assez chaude Personnel un peu bruyant le matin
10,0 Excellent
Points positifs: When I read the mixed reviews I expected this place to be run down but passable, but because we were attending the Ha Long Marathon, the location was perfect for us. However, this place turned out to be really nice, clean and the beds, eventhough on the firmer side were really comfortable. We got a complimentary breakfast as from the hotel becuse we were a large group and they even packed a breakfast to go for some of us that couldn’t make the breakfast hours. You can see some wear and tare in the hotel but it is a definite value for the money.
Points négatifs: Everything was fine.
5,8 Correct
Points positifs: Personnel de la réception très agréable et heureusement.
Points négatifs: Personnel du bar. Piscine qui ne ressemble à rien. Salle de sport ridicule. Déco des chambres veille, à rénover. Petit dej pas terrible et restaurant pas bon.
6,3 Bien
Points positifs: Room was cleaned but very shabby run down
Points négatifs: This place is very, very outdated. Needs a fresh look. Really run down. The pool is nasty dirty. The whole place looks deserted. Hotel in the middle of nowhere. Not one restaurant to find around. We ended up moving to another part of the city.
7,0 Bien
Points positifs: We were on the 16th floor, which is the best for hole Vietnam, because you are faraway from the continuos horning from the street. Best view to the bay. Confortable beds, huge room (Communist style) and bathroom.
Points négatifs: The room was clean , but carpet, walls , sofa everything at the rooms very dirty, old with stains from use everywhere , which is horrible. The bathroom looks good: shiny and clean, but when you have a closer look you see that is old and nothing works properly. The tabs is situated so close to the age that is impossible to wash your both hands at the same time. The kettle can't be connected with safety and the cable is too short. The staff DO NOT speak good English and it's impossible to understand. They are polite and that's it. Repair started during our stay at the 15th floor and they was so noisy that we couldn't stay at our room and that noise continues till 22:00 h. At the end we called several times reception to stop it. Breakfast- Asia oriented, not EU . One of the days we were just 5 guest and the Bearkfast was horrible , just noodles and bread.To much money per room for that quality.
6,3 Bien
Points positifs: The staff were super friendly even though there weren’t many customers
Points négatifs: We booked this hotel over the Plaza which was cheaper and included breakfast because it had an indoor pool. Unfortunately after checking in, we were informed that the pool was cold and not heated. We are so very disappointed. Although the plaza had an outdoor pool, the facilities were much better. I cannot recommend this hotel
7,0 Bien
Points positifs: Magnifique vue depuis la chambre.
Points négatifs: Loin du centre. Pas grand chose à faire autour de l'hotel. Odeurs désagréables dans la chambre, car impossible d'ouvrir les fenetres.
6,7 Bien
Points positifs: The view was excellent
Points négatifs: It is an old Hotel, old carpets. Rooms has an old feel to it. The suite does not have a window to open for fresh air. The aircon could not be set to preferred temperature.
5,4 Correct
Points positifs: Propre
Points négatifs: Piscine très traitée chimiquement : eau très trouble Qualité petit déjeuner assez médiocre Taxi obligatoire pour aller dans le centre
5,4 Correct
Points positifs: La vue directe sur la baie d'along
Points négatifs: Moquette dans tout l'hôtel... Pas grand chose à faire autour.
7,5 Bien
Points positifs: Vue sur la mer

Les meilleures chambres à Ha Long

Huong Hai Sealife Cruise - Ha Long - Chambre
1
9,6 Excellent (247 avis)
dès 324 €
Présentation Avis
En choisissant Huong Hai Sealife Cruise, vous serez au cœur de Baie de Hạ Long, à 4 min en voiture de Marina de la baie d'Hạ Long et à 13 min de Marché de Bãi Cháy. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un service de location de limousines/berlines et un service d'arrivée express.
10,0 Excellent
Points positifs: every experience was more than expected. I really recommend this cruise.
Points négatifs: lounge quality
10,0 Excellent
Points positifs: Viet and his crew. Great food and they ensured to get enough options for my wife who is a strict vegetarian. The rooms were squeaky clean and the attached balcony offered a breathtaking view of the bay. I will go back to Vietnam only for this.
Points négatifs: Not much to not like on the cruise
10,0 Excellent
Points positifs: One of the best experiences we had in Vietnam! The crew was amazing and it was the perfect way to see Ha Long Bay!
9,6 Excellent
Points positifs: Staff, views
Points négatifs: Drinks including water was overpriced
9,2 Excellent
Points positifs: Luxueux et cela vaut la peine. Un séjour de rêve dans un lieu de rêve. Le personnel est parfait, les activités parfaites, la nourriture parfaite...
Points négatifs: Je ne comprends pas pourquoi il m'avait été dit que le retour ne pouvait pas se faire à l'aéroport alors que si. Mais c'est un détail.
10,0 Excellent
Points positifs: We were upgraded to Sealife Legend Cruise. Staff is excellent. They are very helpful and made us feel very welcomed. Room we had was very spacious with private Jacuzzi in the balcony overlooking Halong bay. Delicious, well presented food. Well organised trips to cave and kayaking. We really enjoyed our stay and we would definitely recommend this company.
9,2 Excellent
Points positifs: La croisière était vraiment super. Le personnel et la nourriture était très bonne. La sortie en kayak vaut vraiment le coup
Points négatifs: Le prix, mais c'est le cas pour toutes les croisières
10,0 Excellent
Points positifs: We booked only two days before the journey and got contacted the day before the journey that they could upgrade us to vessel Sealife Legend, a five star vessel. The contact was via WhatsApp which was strange for me so I denied. Then they wrote that Huong Hai was on yearly inspection and they would upgrade us to the president suite on Sealife Legend. I did not believe it until we were in the presidents suite. The suite has officially 135 m2. Very comfortable bed, nice big bathroom with bathtub, shower, etc. the suite is on the front of the ship so you have your own terrace with a whirlpool which unfortunately did not work. The trip was very nice with enough time to relax, take pictures and enjoy the vessel. We went canooing which was nice, and swimming around the boat. Overall a very nice experience
9,6 Excellent
Points positifs: Ha and Viet were absolutely amazing. Such great energy and genuinely happy people. The entire staff was so respectful and polite. The rooms were also very clean and spacious. Would recommend to anyone looking to do an overnight cruise in Halong bay.
Points négatifs: Nothing ! Wish we were there longer.
9,6 Excellent
Points positifs: Personnel très accueillant et à l'écoute , de beaux paysages ! Dommage de payer le kayak en plus mais la ballade vaut le détour. Je recommande sans hésiter.
10,0 Excellent
Points positifs: Viet and his team were incredibly wonderful and we had the best two days we could have imagined. The boat (rooms, restaurant, deck, etc.) were spacious and open. It was our first overnight boat tour and we were a bit worried the program might be 'too touristic' for us. It wasn't at all. All activities were great and totally up to you if you want to participate or not. In the end, we loved everything about this trip - it was all truly amazing.
Points négatifs: Nothing!
9,6 Excellent
Points positifs: The rooms and hospitality of the staff was unparalleled.
Points négatifs: :-) the choice of cocktails / drinks should be more. The breakfast can have more items as well.
Azalea Cruise - Ha Long - Chambre
2
9,4 Excellent (774 avis)
dès 286 €
10,0 Excellent
Points positifs: We had an amazing time on this cruise on Orchid 2 on Halong Bay. The staff were amazing, made a real effort to interact with passengers. Food was superb. We really enjoyed the activities on offer.
9,2 Excellent
Points positifs: The food was wonderful and the service was impeccable.
Points négatifs: No Internet! You should not advertise that you have Wi-Fi as you have no internet connection. It made things extremely difficult for me as some emergencies came up at me work place and I really needed an internet connection. Don’t understand how you can have HDTV through satellite but no internet connection. This was misleading and I would have purchased a separate 4G network if I had known there was no internet on the cruise.
9,2 Excellent
Points positifs: L incroyable randonnée en kayak et la baignade sur une plage naturelle choisi parmis plusieurs. Pour la formule 3 jours et deux nuits! La formule 2 jours 1 nuits est vraiment trop petite et vous passerez à côté de plein de choses! Les repas sont super bon voir excellent (pour le Vietnam).
Points négatifs: Le fait de dormir au même endroit les deux soirs de suite est très dommage pour une croisière de ce type et a ce prix... La baignade au même endroit du coup c’était dommage. Mis à part sa des souvenirs pleins la tête! Cetais juste incroyable et fabuleux!
10,0 Excellent
Points positifs: Très bien organisée Chambre magnifique Équipements inespérés sur un bateau
Points négatifs: Trop de climatisation dans les zones communes ... c’est vraiment vraiment trop... choc thermique obligatoire.
10,0 Excellent
Points positifs: Cabin was wonderful, close to the water, large really comfortable king size bed with lovely linen and en-suite with really relaxing bath & copious hot water! Views & scenery wonderful, food out of this world and staff incredibly friendly and helpful. Dress code casual throughout, small group of likeminded guests, good trips off the boat, bike ride on Cat Ba Island yo the National park and local village plus cave visits, kayaking, squid fishing(!) and relaxed cookery demos. Great trip worth every penny and I’d definitely book the 3 rather than the 2 days. Hope this helps anyone thinking of going on the trip!
Points négatifs: Water pollution in the bay.
8,0 Excellent
Points positifs: Everything was organized for you, attentive staff, especially Smiley who was very kind and helpful, nothing too much trouble. Weather could have been better but nonetheless still beautiful.
Points négatifs: We thought coffee should have been included in the price. The wine was very expensive too.
10,0 Excellent
Points positifs: The cruise was amazing, from the beautiful views to the amazing staff. The waiter Benny was extra helpful and nothing was ever a fuss. A good time to relax and eat some Delicious food! If you’re looking for more of a party vibe, I’d probably say this isn’t the cruise for you. But if you want a comfortable bed, clean room, great food and tasty cocktails don’t hesitate and book away.
10,0 Excellent
Points positifs: This is a wonderful cruise, lovely staff, good restaurant and very nice and clean rooms with balcony. We had a great time on board for a 2 nights 3 days cruise in Lan Ha Bay. The Manager, Diego, is very friendly and professional and goes extra mile to make your stay memorable, finding solutions to any kind of issues/request. The staff is very nice and smiling all the time - Colada was taking care of us and he really paid attention to our requests, some being not easy (like no coriander, no ginger and no lemon grass in the food for one of us - we said it once, and it was followed up carefully by Colada for the entire stay).
Points négatifs: Be careful when booking the rooms - if you need perfect silence, then avoid first floor rooms, as they are in proximity of the engine and might be a bit noisy if you sleep light. Go for second floor rooms.
10,0 Excellent
Points positifs: Class all the way. Food, staff, rooms were A+. The day tour is very interesting and well organized. I loved cycling through the forest. Highly recommend!
Points négatifs: Extra charges at the bar weren’t really clear (regular coffee is included but Vietnamese coffee isn’t) and the bar staff should keep track of the bill with something other than just a pen and paper. Too easy to make mistakes. Please mark the shower knobs hot and cold. It took awhile to figure out.
10,0 Excellent
Points positifs: Super luxurious hotel on the sea, with a very very warm welcome on board. We had the 2 day 1 night trip and really enjoyed every minute on board. Thanks to the excellent service of JK which anticipated every wish. And he also made great cocktails in the evening btw. Please keep on doing that great service. Rooms are big, clean and comfortable, with a breath-taking view to the sea. Food (lunch, dinner and breakfast) was delicious. We highly recommend this trip, it so peaceful and relaxing.
10,0 Excellent
Points positifs: Très bonne restauration Superbe cabine avec balcon pour profiter de la vue SDB superbe Excursions plutôt sympas Guide super sympa (français) (j’ai oublié son prénom) et soucieux de notre prise en charge à l’arrivée au port (Nous a aidé à trouvé notre taxi que nous avions réservé) Superbes paysages (la baie de catba est un bon plan je pense)
Points négatifs: Rien
10,0 Excellent
Points positifs: This cruise was excellent and exceeded our expectations!!! The ship's route is exceptionally beautiful! Programme for sightseeing with several stops on Cat Ba island well planned. This ship does not have loud karaoke or bar music (as some other ships you can hear around) so it was very appropriate for a family, or people who wish to enjoy the peace and beauty of the Lan Ha Bay. Staff is very helpful and kind, all is very well organised, also arrival and departures. All meals were very tasty and with a special touch, you don't always see on cruise ships. We liked our room a lot and the whole ship has a very beautiful design and finishings.
Points négatifs: everything was perfect
Halong Palace Hotel - Ha Long - Bâtiment
3
8,2 Excellent (480 avis)
dès 56 €
Présentation Avis
En choisissant Halong Palace Hotel, vous profiterez d'un séjour en plein centre de Baie de Hạ Long, (Bai Chay), à moins de 15 minutes en voiture de Parc Sun World de Ha Long et Plage de Bãi Biển Bãi Cháy. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un poste informatique et un service d'arrivée express. Si vous devez organiser une réunion à Baie de Hạ Long, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 500 mètres carrés. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (disponible 24 h/24).
7,9 Bien
Points positifs: Nice room, reasonable pool, decent breakfast
Points négatifs: Gym was non-existant, poor wi-fi
9,6 Excellent
Points positifs: Nice rooms
Points négatifs: There was building works going on over my room I told the staff several times but it didn't do anything..Basically the work went on and was woken at 7am again by building noise.
6,3 Bien
Points positifs: Good location, close to seafood market and restaurants. Cleanliness. Air conditioner.
Points négatifs: Stayed for few nights there and the buffet breakfast didn't change the menu at all. Have to eat the same breakfast for everyday. Staffs are not really friendly and take too long to check-in. We came at 3pm and usually the room should already be done by that time but the staffs told us to wait for them to check if the room is available. The swimming pool is nice but a little bit small. When there are more than 5 people in the pool it will be crowded.
Paradise Suites Hotel - Ha Long - Chambre
4
8,7 Excellent (696 avis)
dès 39 €
Présentation Avis
Se trouvant à Baie de Hạ Long, Paradise Suites Hotel est à quelques pas de Plage de Tuan Chau et à 6 min à pied de Dolphin Club. Les équipements et services proposés incluent un service de location de limousines/berlines, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 heures sur 24. Cet hôtel dispose de 2 salles de réunions pouvant accueillir toutes sortes d'événements. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: Absolutely superb!
Points négatifs: Nothing!
10,0 Excellent
Points positifs: La literie est juste incroyable, je n'avais jamais dormi dans un lit aussi confortable. Le personnel est merveilleux. Les équipements sont de très bonne qualité. Nous avons été surclassé et nous avons également eu le droit à une petite surprise pour notre lune de miel. Le rapport qualité prix est imbattable. La piscine est magnifique. L'emplacement est idéal pour les départs en croisière
Points négatifs: Il n'est pas précisé à l'avance que l'accès à la piscine doit se faire en navette électrique du fait de la distance.
9,0 Excellent
Points positifs: Amazing breakfast nice ,polite staff members ,good wifi, comfortable room!
9,6 Excellent
Points positifs: Rien à redire de l’hôtel et de l’équipe, tout était parfait ! Le lit était super grand et super agréable !!
Points négatifs: L’hôtel est vraiment loin du centre et il y a pas mal de construction autour (mais n’entache pas la tranquillité). Je pense que l’hôtel est parfait si vous voulez ne pas bouger et juste profiter des activités que l’hôtel propose (plage privée, vélo gratuit...)
9,2 Excellent
Points positifs: Beautiful hotel, with a great staff. They will golf cart you anywhere in the area. Great place to stay if doing the seaplane tour, or seaplane to and from Hanoi.
Points négatifs: Far away from the pool and the pool was deserted and freezing cold. There was building all around you but the place was eerily deserted.
10,0 Excellent
Points positifs: Everything great,especially the staff.
10,0 Excellent
Points positifs: Since our trip was big and we were focusing only in relaxing and do activities such as tours and sightseing this hotel was one of our best choices. It was a great find and a place that combines relaxation, luxury and comfort. We booked this hotel 3 months before our trip and we were very excited from the photos and the fact that is near the pier of Halong Bay for our cruise. When we arrived the reality was even better. The welcoming was very warm and friendly from the staff. The room was on the 3rd floor and it was really luxurius and spacious. It had one of the biggest bed we have evr slept and very comfortable, we didnt want to get up. Very beautiful decoration with small table and comfy chair, with a desk, flat tv screen, great wardrobe with bathrobes and slippers and a perfect luxurius bathroom full of different amenities and hot water during all day. We felt amazed from everything. Every day there was free water, tea, coffee and sugar and the hotel is also eco friendly. The area around the hotel is quite and peaceful the perfect place to relax with some western restaurants and plenty local restaurants were we had great dinners with small amount of money. The outdoor of the hotel looked like a rich european neighborhood decorated with the local hanging lights. The hotel provided also free bicycles which we used them and had amazing rides around. Next to the hotel there plenty markets with large variety of products and souvenir market. The breakfast was beyond our expectations as it had whatever anyone can omagine and the quality was top. We couldnt choose what to eat and honestly I had the best omelette in my life. Wifi was very good and strong in all the areas. The hotel has a pool and a private beach around 2 km away were a golfcar takes you there upon your request. Unfortunately the weather was very cold and couldnt help for such activites but we didnt bother that much. The staff was very warm and friendly, kind and polite all the time and ready to help you i
Points négatifs: Nothing
10,0 Excellent
Points positifs: Clean, good food,
Points négatifs: Remote
8,8 Excellent
Points positifs: Personnel super. Note toute particulière pour PhyPhy et May qui ont été exceptionnels comme le personnel du bateau de transport vers la croisière, ainsi que les barmans super show ! Croisière incroyable avec vue sur la baie et un personnel qui se démène pour faire plaisir. Nous avons adorés et nous reviendrons.
Points négatifs: Manque de nourriture locale au menu. Menu trop consistant et trop occidental.
8,0 Excellent
Points positifs: Good location, breakfast was good
Points négatifs: The beach is not impressive
10,0 Excellent
Points positifs: Property was great! Very clean and luxurious The staff go above and beyond to help you Massages were great and their restaurant serves delicious food
Points négatifs: Nothing
10,0 Excellent
Points positifs: Great linens. Large room. Good breakfast.
Points négatifs: Nothing