Hôtels près de Casino La Médina - Hammamet

Points positifs: Animations de hôtel

Points négatifs: Hôtel parfait personnel disponible est à l'écoute nouriture très bien

Points positifs: L'accueil et le service est toujours au bon terme et exemplaire,je continue à recommander l'hôtel IBEROSTAR à tous mes amis

Points négatifs: Toujours très satisfait de mon séjour à IBETISTAR,la preuve que je n'arrête pas à bien prolonger mon séjour,c'est un hôtel magnifique pour passer sur de bons moments

Points positifs: le petit déjeuner est très varié ainsi que le diner le personnel est présent et attentif à vos demandes A ma demande très vite on m'a fourni des chaussons de bain manquantsJJ

Points négatifs: IL y avait dans les toilettes des taches de durine qui n'ont jamais été lavées ainsi que du papier au sol dans la chambre j'ai signalé le fait que la baignoire est trop haute et glissante celà a été corrigé puisque ils ont fourni un tapis antidérapant

Points positifs: Lhotel etait inpecable le service et le personnel au top Je reviendrais tres bientot au top

Points positifs: Location, staff, cleanliness, garden

Points négatifs: Food quality needs better ingredients Sport equipments doesn't work Missing all the toiletteries

Points positifs: Very clean, comfortable room/bed, friendly staffs, excellent breakfast/dinner, location, and daily service.

Points négatifs: Sometimes weak WiFi and there was smoking smell in our room.

Points positifs: Staff are amazing, so friendly and helpful at anytime. Big thanks to all and especially to Chokri as my parents are happy with the services, rooms and foods.

Points négatifs: Nothing

Points positifs: The Property .

Points négatifs: The personnel are not helpful .

Points positifs: The hotel s facilities, location, food and most important thing staff were all great and amazing. Everyone from the concierge, reception, dining room staff... All friendly and helpful.

Points positifs: the rooms were very nice. I had an amazing sea and pool view, and I could not have been happier with the housekeeping services. The food at meals was also well above average.

Points négatifs: The first night, at dinner, I had water with my meal. I had half-board included in my stay and assumed water would be included in that. Apparently, it wasn’t, as I would find out the next night when my waiter would publicly chastise me, accusing me of not paying my bill, stating that by leaving without paying, I had forced him to pay it, himself, out of his own pocket, on my behalf. I apologised and said I understood and would, of course, pay. He repeated the accusation three more times, more and more loudly, and as heads from surrounding tables turned to view the spectacle, he then brought me two tickets for the last night’s water and for the water I had just ordered. I didn’t have any money with me, so I had to leave my meal to go back to my room to get the coins he was demanding. It was humiliating. And then he acted confused, wondering what had upset me so much. Another issue I had was a rather strange one in the bar area. The first two days, I brought my work down with me to sit in the cushioned area at the bar, and a young gentleman brought me coffees, cakes, a dish of nuts - all without charge, which was very sweet of him. The third day he asked me if I was single, and when I told him no, he stopped serving me the rest of the week. On my fifth day, the water in my bathroom stopped working. I guess that’s not a big deal, except no one warned me this might be happening, but soon after, I discovered the reason: full construction started, loudly, at 10:00am, consisting of literal sledge hammers striking concrete for rest of the day. It was mind numbing. When the water started working again it came out spluttering and full of grey stuff and then when the silvery stuff was gone, it came out brown-tinged for about five minutes. No one addressed this at all. No phone call to even explain what was happening. No warning in advance of my stay that there was going to unbelievably disruptive construction (I later found out it’s planned to last for the next three months),

Points positifs: le bon accueil et le bon service,la restauration est un exemple à recommander de plus en plus à tous mes amis,on se rigale bien c'est un bon déliçe,la propreté sans commentaire,le beau temps était au RV avec le soleil qui brille,la mer est belle et les oiseaux qui chantent nous rajeunissent.IBEROSTAR est un hotel luxeux par son bon état,la bonne annimation tous les soirs,je continue à donner l'exemple de cet bon hotèl et le recommander au PUBLIC et à tous mes amis,je suis très satisfait de mes séjours à cet hotèl magnéfique

Points négatifs: la sympathie des employés toujours avec le sourie et le bon service,le confort dans les chambres,la verdure avec leur grand jardin ,le thalasso c'est une détente,une bonne relaxation,la salle de musculation est gratuite c'est un bon relachement musculaire,articulaire,neurologique,respiratoire et cardio-vasculaire

Points positifs: L'accueil, buffet correct, état de chambre excellent

Points négatifs: Nombre de places parking disponible légèrement inférieur par rapport au nombre des clients

Points positifs: La nourriture était excellente

Points négatifs: Manque de chauffage dans les parties communes

Points positifs: La propreté et la literie

Points négatifs: *L'hôtel est hyper bruyant, les enfants couraient partout et nous sautaient sur la tête. La torture commence dès le petit-déjeuner et continue après minuit. *La bouffe était sans aucun goût et le buffet était peu varié. C'était très loin des standards 5*! Le commis devant le stand ragoût de poulet criait à la gueule des résidents à chaque fois où on lui demandait de couper un morceau. Le service boissons laisse à désirer également, très décevant pour un all inclusive. *un 3ème lit était dans notre chambre, pourtant, réservée double. Il bloquait l'accès à la sortie du bungalow côté jardin. *la chambre était dépourvue de peignoirs de bain et de mules (grand coup de gueule pour un 5*) cela nous a empêchés d'aller à la piscine couverte ainsi qu'au spa pourtant dans le programme. *le mini-bar était vide, absence totale de bouilloire, de café, thé, eau et snacks dans la chambre :(( Très déçue pour un club TUI! Alors que je suis une habituée des TUI Djerba particulièrement...

Points positifs: Very good management by Maike, the assistant director. She was very swift in fixing issues, reservation in the restaurants, transportation back to airport etc....

Points négatifs: All good, except the girl who took care of our kids for Mini club let our son go home alone without our consent. It was rectified very swiftly but needed some clear indications and process review bout mini club rules to know what is acceptable or not.

Points négatifs: Room was not clean, we have asked many times to change the bed sheet and the pillow cover but they kept it as it is Alot of mosquitoes and small spiders in the room

Points positifs: Food very good and the staff very good

Points négatifs: The room

Points positifs: Hakim, tennis trainer Karim, chef of entertainment Motaz volleyball trainer Amm Hedi in the main restaurant Ridha el Bey Chafik Gargouri, you are so professional

Points négatifs: All was exceeding my expectations

Points positifs: Ie confort la gentillesse du personnel

Points positifs: We enjoyed the walks around the hotel, also by the sea thats just by the hotel .

Points négatifs: They don’t have cofee and tea in the room , also only one jacuzzi.

Points positifs: Animation team espacially for kids, The beach bar, The location of the hotel, The swimming pool and the beach, The staff is friendly, foods an drinks are available all the time, great variaty but average quality, Price is fare.

Points négatifs: The facility is old, it's not that clean for a 5 star hotel, The food is available in qunatity but lack some quality, The Juces are all not natural, the cocktails are bad quality for a 5 stars hotel,

Points positifs: Friendly staff and quality food

Points négatifs: They shut off parts of the hotel because it was not too busy

Points positifs: Pools, beach and most importantly the water slides. Night show is funny and help you in filling your time completely

Points négatifs: Room size for triple rooms should be a bit bigger

Points positifs: Le calme, le manger, professionnalisme du personnel, propreté

Points négatifs: Rien

Points positifs: The friendliness of the catering staff members. The hotel architecture. The security team at the gates. Easy access to the beach.

Points négatifs: - Poor cleanliness standards in the common areas (lobby, restaurant, pool terrace, elevators, hallway carpets). - Cleanliness is dismal in the restaurant area. - Disgusting beach area, full of plastic trash, cigarette butts and unattended trash bins (in the shape of clay jars). The area is dead and unlit in the evening (sunbeds piled up, beach bar closed) and unattended by personnel. - Poor housecleaning services, terrible bed and bed linen quality. - Poor maintenance, visible in the A/C situation, water leakages, sluggish sink and bath tub caulking, drooping curtains, etc. - Serious A/C issues all over. The latest incident was the advertising panel inside the lift that fell off one of the lift walls, with its glass part and sharp edges on the ground. We reported it to one of the maintenance staff members who was thankful to be notified. - Poor food quality and variety, vegetables were often undercooked in water. - Guest behavior was absolutely shocking. - Patchy internet connection in rooms. We reported the problem several times but no solution was offered. - Lifeguards, particularly in the quieter smaller pool, are practically useless. They are mostly absorbed by their phones or their friends. They selectively scream at some teenagers and kids of Arab origin, but discard misbehavior of Western/Russian pool users. - No amenities inside the room such as complimentary coffee and tea supplies as is standard worldwide, even in budget hotels. The all-inclusive formula is no excuse for the absence of such amenities. - Poor quality shower and shampoo supplies, bring your own. - Insect-ridden place with black crickets, bees, wasps, flies and mosquitoes. - Mini-kids' club mostly empty, and the attached bathrooms (W/C) were mostly occupied by adult hotel guests, resulting in stench. - Night animation was repetitive and boring. - Some rude reception staff members.

Points positifs: We got update normal room to suite . Wow . The staff is so friendly. Rooms very clean . Good animation .

Points négatifs: Everything was good. We didnt miss anything. Only waterslides ... lol

Points positifs: entertainment was great, staff very friendly

Points négatifs: AC wasn't working

Points négatifs: Le buffet nulle

Points positifs: L equipe de travail L ambiance Equipe de cuisine L architecture

Points positifs: Hôtel propre. Accueil chaleureux. Chambre bien chauffée.

Points négatifs: La cuisine moins bonne que d'habitude. La dame qui gère les accès à la piscine était désagréable.

Points positifs: The pool. Wide range of facilities. Free entry to other facilities. Staff couldn't do enough for us.

Points négatifs: Food there was limited choice. Food was not always replicated replenished. The animation staff could have done a lot more.

Points positifs: J'ai tout aimé.

Points positifs: The price between the quality was brilliant!

Points positifs: Le plus aberrant est que le chef de la réception est venu me faire des remarques sur ma précédente notation au lieu de me demande quel est le problème il me dit pourquoi tu a mis cette notation , un peu bizarre , aucun professionnalisme . Il m’a même dit pourquoi tu est resté à l’hôtel si l’hôtel ne te plaît pas du devais partir. Voilà un bon gestionnaire !!!j’espère que le professionnalisme reviendra

Points négatifs: Le service

Points positifs: The dinner was good.

Points négatifs: The breakfast wasn’t up to my expectations. Pb with the air conditioner. The time for the pool( just from 12 to 15) which is not enough.

Points positifs: Beachfront facility

Points négatifs: No Wifi in the rooms, and this is tricky because it is not stated in the Hotel description. Breakfast and dinner included was just OK, not great.Check in took about 15 minutes, because they couldn't find the voucher, although they found the reservation. I don't really understand this!! I was planning to stay 2 nights, but I stayed only 1. I won't stay there again!

Points positifs: La chaleur de l'accueil et la gentillesse de tout le personnel.

Points négatifs: La qualité de la télé et plus de chaînes, penser aux férus de sport.

Points positifs: Après plusieurs séjours dans cet hôtel je ne suis jamais déçue. Le rapport qualité/prix est très bon.

Points négatifs: Rien

Points positifs: Excellent bakery foods Good variety of cooked foods Great service Luxury feel Best room in the house Good priced driver (Mr Ridha) Excellent management overcheck (Ridha Habazi) Money was clearly being invested (painting and carpeting ongoing)

Points négatifs: It's hard to say, maybe the kids play room could have been inside the hotel rather than a beech hut and then revamped.

Points positifs: The staff were great as usual. Very professional and welcoming. The location is great, the beach was clean with crystal clear water. The room was nice and clean and very comfortable bed and pillows. The snack bar next to the beach was pleasant and the staff was very nice.

Points négatifs: We have been coming here in the past three years and we noticed that the food wasn't as tasty as it used to be. It is still good. Hopefully it will be better in our next stay. The empty mini bar. The coffee served during breakfast could be improved as the coffee machine produces tasteless coffee. The hotel says in its profile that its pet friendly however this needs to be updated as they don't accept pets in the hotel.

Points positifs: Great swimming pool and very large rooms

Points négatifs: Great pool , and very large room . If you are not expecting a 5 stars hotel style . You won't be disappointed. It's a 3 stars hotel service max. The staff are here to just do their job. You don't feel in a 5 stars hotel, breakfast it's a mess, and staff aren't helpful at all, maybe overworked but grumpy and sometime unhelpful. , as I said if you don't get your standards very high you won be disappointed.

Points positifs: Massage very cool , very nice people

Points négatifs: Bathroom need more air

Points positifs: Entertainment staff, delicious meals and fresh fruit. Clean and easy accessible beaches. Comfy bed. Spa services were excellent.

Points négatifs: Bathroom shower and toilets were not up to standards in hotel. Towels not nice and toilet paper not enough provided - had to keep requesting.

Points négatifs: J'ai rien aimé vraiment tout pourri catastrophe rien avoir avec les photos et pas d'accueil que de l'arnaque personnel mal poli la salle de bains bouchés et elle pue,,ils ont mis des boissons dans notre chambre on a crû que c'était un cadeau de leur par mais c'est payant ils ont grave faim horrible plus jamais

Points négatifs: I don’t like anything it’s dirty hotel not clean , the room was horrible and when I made checking out the reception ask me to pay extra 5dinner per night for the safe inside my room !!!!!!!!!!! Any way I don’t recommend any body to book at this hotel for this budget.

Points négatifs: J est payer un sur plus 100 dinars

Points positifs: We stayed at this hotel for 7 nights booked via another company, with the extra night through you to secure a late check out. All the staff were great with 1 exception. Bedrooms were a good size but furnishings were dated and damaged.

Points négatifs: Wifi is unreliable. Indoor pool, which is heated, was closed for winter yet outdoor pool was very cold, with a slippery floor, green slime patches on some tiles under the water and around underwater light fittings. The area around the pool is grassy and gets dug up and re seeded while you are on your sun lounger. Sun loungers and tables do not get washed. Worst though was the sewage pit on the beach in front of the hotel, the smell from this blows around the pool, restaurant and reception area. At times the smell was exceptionally strong and impossible to endure resulting in us spending time in our rooms instead of the sunshine, and eating out since who wants to eat with the smell or stale urine in their nose and mouth. In the restaurant they food was always plentiful and well prepared but I would say that the presentation would be off putting for many British travellers. Meats and stews are cooked with the bones which give great flavour, but we are used to them being removed before serving. Also if it says beef it means anything from a cow might be included, liver, tail etc. Fish is served with skin and bones still attached and presentation at the buffet includes the heads and tails. We were happy with the food but fussy eaters would struggle. One member of staff in reception was particularly unhelpful on a number of occasions and finally lied to us about late check out. Final thing is if you decide to walk outside the hotel be prepared to be bombarded by people who are very pleasant but wont take no for an answer and will rip you off given the slightest opportunity.

Points positifs: Nothing except the location.

Points négatifs: Almost everything. This hotel is rated 5 stars and is applying a 5 stars prices but has nothing for a 5 stars hotel. The room furniture was all old, broken and dusty. The bed matress was so dirty, the linen as well and had to ask 3 times to get it changed. I have taken pictures that I can share with you. This is seriously unacceptable. I don't know if they are keeping their worst rooms for booking.com or if all the rooms are like that.

Points positifs: tout va bien pour le petit -déjeuner

Points négatifs: rien

Points négatifs: La pelouse autour de la piscine apporte pas mal de détritus dans l'eau, peut être penser à une mini douche avant de rentrer dans l'eau

Points positifs: Maybe just food

Points négatifs: Cold no heating very old furniture Nothing like the pictures

Points positifs: Location to the beach and the staff are very polite

Points négatifs: Hotel desperately needs to be updated the room decor is outdated, carpets are dusty, bathroom has mould growing and the breakfast is average.