Points positifs : Staff was excellent and because there were no ford150s available we were upgraded -for free- to a Ram hemi. Fabulous! We were extremely happy with our Hertz experience.
Points négatifs : Not a thing.
Points négatifs : Five phone calls to alter drop off location, no concrete answer about what change fee would be, no estimate or quote given when I told when I would drop car off.
Points négatifs : My rental experience in this location is excellent because i was given an upgrade vehicle without a single cost. Intact I already booked my next car for 1 month.
Points positifs : Staff was extremely friendly and helpful. I was impressed with their “getting it done attitude”.
Points positifs : Free upgrade was nice. The staff was very friendly.
Points négatifs : The extra insurance at $50.00 per day seemed a little steep.
Points positifs : The staff was helpful and conveniently located at the airport location.
Points négatifs : The agent wanted to up sell to a larger model as they wanted the smaller SUVs for other customers. I was OK with that if it was a free upgrade, but they wanted to charge me for it.
Points positifs : Awfull service. I booked my car for pick up at 1 am, my plane landed at 1 15 and I was at the desk at 1 25 to find it closed. I walked around the parking lot and called the 1800 number to find out the close the desk at 1 am, and they blamed me for not putting my flight information on my reservation.
Points négatifs : Dont book with hertz Edmonton if you are going to arrive after middnight, or you migh find yourself sleeping at the airport waiting for them to open at 6 am and even then they wont even say "Sorry" all I got was you were here after 1am.... I am sure I would never use them again. Companies got to big
Points positifs : Friendly service
Points négatifs : Car head rests were too far forward.
Points positifs : My car was ready and waiting for me when I arrived at the desk. I was able to be on my way quickly, which I appreciated.
Points négatifs : Other companies I’ve dealt with at the same airport have offered a choice of vehicles as well as walking me out to the car to answer any questions, like the location of the levers to open the trunk or gas door, and make sure their are no dings or scraps on the car.
Points positifs : Staff was friendly and helpful.
Points négatifs : Not happy that I had to pay extra if my husband was also going to drive.
Points négatifs : Nowhere did it say that there would be a $200 hold put on my credit card on pickup. I had paid in advance, and it said I owed $39 at pickup. I am a new grad who was making a trip out for a friend's wedding, and only have a $500 credit limit, so the $200 wasn't possible. They wouldn't accept debit?!
Points positifs : Pick up (during office hours) and drop off (after office hours) were quick and smooth. We had an engine problem on the second day. After calling them, they brought a new car out to us and we could continue on our travels.
Chez Hertz, une voiture de location à Edmonton coûte en moyenne 33 € par jour.
Économique (Jeep Wrangler ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Edmonton.
Hertz possède 5 succursales à Edmonton. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.