Points négatifs : I was charged for tolls, I have easy pass and I was charged for a full tank of gas, it wasn't full
Points positifs : The staff was very friendly service with a smile.
Points négatifs : I have to go into Manning and Kingstree the end of the month. I wish y’all had locations there.
Points positifs : The staff was not friendly they was not helpful
Points négatifs : I paid online with my debit card but when I got to Hertz they told me that I needed a major credit card the customer service was very poor
Points positifs : the guy that helped me was really nice and accommodated my requests.
It was ok
Points positifs : Nothing
Points négatifs : No isctructuon or agent to assist you in returning car.
No plan for a hurricane
Points positifs : Pick up was easy and the car was great. Gas mileage was super for my long trip. Enjoyed a comfortable ride.
Points négatifs : Someone didn’t think about the airport being closed when they put the drop box at the hertz counter. Budget was allowing their customers to leave keys in car, but I was told that I would be charged an unlock fee if I did that. So, I’m going to have to wait for airport to reopen so I can drive 45 minutes each way to take keys back to the hertz counter. will not be using hertz again.
Points négatifs : Never made it to florence
Points positifs : My plane was delayed 5 hours and they still left the keys for me. Made a crappy day into a good one.
Points négatifs : 1. Smell of cigarettes in the car.
Points positifs : miss ashley was wonderful.. very re-assuring on the chance my flight was delayed that some arrangement would be made to still get access to my rental.. sure enough, flight delayed.. called to advise and scott said no worries he would be there.. miss ashley again was on my return day gave me precise directions back to the airport..
there she was like the mother bird bringing in her flock..
couldn't have had better or more pleasant service..
Points négatifs : I have been debited for a upgrade about which I was not informed.
At pick up I was asked whether a Nissan (Altimate ?) was ok instead of the ordered Toyota Corolla . I did not know this type of car and it was not clear to me that this meant a price increase of $ 117
Later on back home, I found out the extra price.
Moreover I have been charged for late return since I picked up at 09.39 pm and returned the car at 2.49 am although I have been charged for an extra day as well !!!! POOR SERVICE
Points positifs : Price was good.
Points négatifs : Car had broken HVAC. Car needs more accessory outlets. Sat Radio or Bluetooth would be nice.
Économique (Chevrolet Spark ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Florence.
Hertz possède 2 succursales à Florence. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.