Avis des clients
Note globale
8,1
Excellent
Basé sur 34 avis
Propreté
8,7
Confort
8,6
Prise en charge/retour
7,5
Rapport qualité/prix
7,7
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Prix de location de voiture pour Hertz à Keflavík
| Économique | 43 €/jour |
| Compacte | 51 €/jour |
| Intermédiaire | 60 €/jour |
| Citadine | 42 €/jour |
| Break compact | 58 €/jour |
| Break intermédiaire | 59 €/jour |
| SUV compact | 71 €/jour |
| Véhicule utilitaire | 164 €/jour |
Commentaires récents
Avis des clients
13
4
4
0
1
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10,0
Points positifs : Staff super friendly and helpful, no complaints.
avis de
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8,8
Points positifs : Easy drop off
Points négatifs : Confusing location of pick up
avis de
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4,4
Points positifs : Eventually, they got me a car
Points négatifs : My reservation had been cancelled two days prior for no reason - it took me 1.5 hours to get a car The air conditioning was broken The car gas tank registered full before it actually was, so I wasn't able to properly fill it up. Then I was charged significantly for gas when I dropped it off.
avis de
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10,0
Points positifs : Both pick up and drop off were super simple. The staff was helpful and the car was in great condition.
Points négatifs : I would recommend asking if the car had a GPS, previous rentals of mine had it in vehicle. This one did not. I was able to use my phone for it, but that may not be an option for you.
avis de
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10,0
Points positifs : Pickup & drop-off was smooth despite of rush. Fresh coffee and the espresso machine at drop off made us feel so good after a long day of driving in snow.
avis de
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2,0
It was closed
Points négatifs : The website said open 24 hours. I got to airport desk at 2:00 AM and it was closed. There was a sign with a phone number...I called and it said the number was not in service. I found another international phone number online...that also was not in service. There was no one at the airport information desk. I was only in Iceland for the day and that is why I needed to pick up the car as soon as I landed. So the car was useless to me and I never picked it up. I need a refund
avis de
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5,2
Extortion
Points positifs : Great car
Points négatifs : Misplaced key resulted in fee that exceeded entire cost of five day rental. Payment forced under duress!
avis de
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7,6
The Toyota Yaris that could!
Points positifs : The check in and check out process was fairly quick and simple. We got a small Toyota Yaris that took us all over Iceland, including the Westfjords and up mountains!
Points négatifs : Our Garmin GPS device was very out of date and in a few cases didn't even register the roads we needed on its map. It led us after several times which was frustrating.
avis de
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10,0
Points positifs : The team at the Hertz. The pick up and drop off was excellent!
Points négatifs : The price can be more competitive.
avis de
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5,6
Points positifs : Good car for Iceland
Points négatifs : Return was slow and didn’t answer my questions
avis de
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8,4
Points positifs : Very easy straightforward process to pick up the car at the airport. The extra insurances were presented well and no pressuring to take them. We did opt for the windshield protection. Also the shuttle to the airport after drop off was fast.
Points négatifs : The drop off was a bit confusing. It was presented on the paperwork we received but might have been better to have a verbal explanation presented when we picked up the car too. They were quite busy when we were dropping off so there was no one in the office and no sign indicating the process so several people were just standing around waiting.
avis de
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8,4
Points positifs : Appreciated the key fob that provided discounts to Olis gas stations.
Points négatifs : Staff is not very friendly.
avis de
Notes des autres agences à Keflavík
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