Points négatifs : Drop off
Points positifs : Yes - I had delays for pick up and they were very helpful.
Points négatifs : Nothing
Points positifs : Staff was friendly and quick and thurough.
Points négatifs : I picked up my keys before the baggage came around to avoid the wait in getting my rental. Very glad I did that, because their was a long line forming behind me as people got their bags.
Points positifs : Friendly staff. Quick service. It was very smooth and positive.
Points négatifs : Nothing. Good value for the money.
Bad experience overall
Points positifs : Quick drop off in Denver.
Points négatifs : First of all we waited 30 min for someone to come to the desk at the airport. They took their sweet time. All 3 of them were outside taking a break. Then took forever to give us the wrong car. Booked a small SUV. Ended up with a old expedition. Asked them to change it, said they didn't have anything else. Eventhough we saw at least 10 suv that was parked in their lot. Didn't argue as we were already behind schedule. Had to return it to Denver after driving 1/4 of our trip. Couldn't continue our trip with this. They still ended up charging 90% of the total cost.
Points positifs : The counter person (girl) was very helpful and professional.
Points négatifs : The initial car given was too small for me to get into and drive. (I'm tall and fat). I was very impressed w/ how the young lady who rented me the car handled the situation. She exchanged the tiny car for a slightly larger car, whose seat went back farther, with no hint of judgment around my inability to fit into the smaller car.
Points positifs : Convenient pick-up and drop-off at airport location in Montrose. Friendly staff made renting the car easy.
Points négatifs : Even though I rented a 4 wheel drive, every time i left the road my seat started vibrating, and every time i shut my door without the engine running the horn started honking.
Very efficient and pleasant check out
Points positifs : The car ran very well. We got upgraded to an SUV, which was unexpected and most helpful for our trip.
Points négatifs : Everything was fine.
Good Deal on A Rental But Slow Pick Up
Points positifs : Friendly service, nice clean car, very roomy, good deal.
Points négatifs : We had to wait an hour for another car to get back! Luckily this didn't inconvenience us much but it could have.
Got a free upgrade!
Points positifs : Very friendly and helpful staff. Rental took about a minute. Rented a standard, got upgraded to a Yukon XL.
Intermédiaire (Toyota RAV4 ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Montrose.
Hertz possède 1 succursale à Montrose. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.