Réservez une voiture de location chez Hertz à Myrtle Beach

Points positifs : The staff called to say that my reservation was canceled the day I arrived. Hertz had no cars available! which meant my vacation was ruined! Because I needed a car for the scheduled outings!

Points négatifs : If I had received what I paid for in advance and if your COMPANY HAD TAKEN RESPONSIBILITY OTHER THAN TO SAY ITS NOT OUR PROBLEM ! Won’t be using your company!!

Points négatifs : Hertz called me the night before my pick up and said they didn’t have a car for me. I would be put on a waiting list. No apology.

Points positifs : Terrible! We went to check in and was told no car was available even though I booked and paid for it 2 months prior in February. But if I wanted to pay an extra $100 a day on top of the $200 I already paid (for 4 days), a car would be available! It was an awful way to begin our 1st visit to our grandchildren in over a year!

Points négatifs : I was told that someone called and left a phone message the day before - which I never saw. And, it was less than 24 hours before my flight landed. I understand there is a shortage of cars due to covid; however, a little more effort on Hertz's part to let me know - another phone call or email? - would've been helpful. Then, when I got home I spent almost 1 1/2 hours on the phone with your customer service to get a refund. Luckily, we were able to get a car from Avis - they will get my business from now on,

Points positifs : Absolutely horrible!

Points négatifs : They called me and told me that they didn't have a car for me! Why have a confirmed reservation only to be told they don't have a car! Also extremely poor communications and absolutely no follow up! Called Hertz customer service and they were the same! Said very sorry and never had their supervisor call me back!

Points positifs : Nothing. I made a reservation a month in advance. A few days before my trip, Hertz phoned to say they had no car for me.

Points négatifs : I could have gotten the car I reserved. I ended up finding a U Haul moving van. It was a bad experience in every way. I thought I was in a Seinfeld episode. They took the reservation, but did not keep the reservation!

Points positifs : YES

Points négatifs : The car was filthy, had not been cleaned inside in quite a awhile.

Points négatifs : They did not have a car available. And, I had to pay way more with a different company. Will NEVER use hertz again!

Points négatifs : The Hertz office was closed when we arrived at our pick up time. Spent 1/2 hour on phone and ended renting from Enterprise

Points négatifs : they could have had cars to rent. I prepaid for the vehicle well in advance only to be told that they had no vehicles when I got there. I was also given the run around to get my money returned to me. I rented a 7 passenger vehicle and the only vehicle they had was a cargo van. The employee was indifferent that they did not have a vehicle for me. it must happen often.

Points positifs : Not friendly

Points négatifs : They closed early in the day because of a threatening thunderstorm that never materialized and left me stranded without a car or an apology. Had to use an Uber to get home and couldn't pickup car until next day.