Points positifs : The staff member at checkout was not friendly at all.
Points négatifs : It was a brand new Jeep Wrangler but man was it an uncomfortable ride. We had a 6 hour each way trip. That vehicle is very utilitarian. You feel every bump in the road. Definitely not a vehicle I would like again.
Points positifs : Because of the location it was easy peezy. Car was ready to go and clean. No issues.
Points négatifs : Nothing
Points positifs : The car smelt like smoke and I didn't feel comfortable having my kids in the car with us. When dropping off the car in TC the employee was rude. It was a terrible experience overall.
Points négatifs : Overall service and experience using hertz. Car smelt like smoke and it wasn't as clean as I'd hoped.
Points positifs : Fast pick up and drop off. Pushed additional insurance, but know (through experience) that it is not needed.
Points négatifs : Nothing. As good as it gets.
Points positifs : The staff was friendly and the pickup went smoothly once the car was ready.
Points négatifs : The car wasn’t quite ready when we arrived, but it was by the time we’d collected our checked bags.
Points positifs : Hertz staff in Traverse City very friendly and helpful!
Points positifs : Nice, comfortable car. Held our golf clubs, luggage and misc stuff just fine.
Points négatifs : No negatives
Points négatifs : Horrible customer service - employees poorly informed - could not rent
Points positifs : Car and drop off was fine
Points négatifs : My flight was delayed , picked up rental 12 hours later through no fault of my own , called to let them know also .. when I went to pickup , because I had prepaid , they were not going to let me get car without completely paying the fee over again simply cuz I didn’t pick up at scheduled time . Was awful
Hertz car rental
Points positifs : Both employees I came in contact with were smiley, friendly, happy to serve me, just like it should be and doesn't happen often enough anymore. Pick up and drop off was easy and close.
Points négatifs : I think the price could have been better
Points positifs : Easy, no surprises, and the vehicle was in great shape.
Hertz possède 1 succursale à Traverse City. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.