Avis des clients
Note globale
7,0
Bien
Basé sur 31 avis
Propreté
7,2
Confort
7,0
Prise en charge/retour
7,2
Rapport qualité/prix
6,7
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Commentaires récents
Avis des clients
6
2
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3
6
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9,6
Points positifs : Valdosta airport car rental is easy, quick and convenient
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10,0
Points positifs : The customer care staff was excellent. Knew the answers to our questions, professional & polite at all times. With the holidays coming up plan on using them again.
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2,0
Terrible experience!!!
Points positifs : Nothing!
Points négatifs : Early that morning I signed and paid my issuance for my rental and when I got there to pay and receive your company at the Valdosta airport happily took my i.d and Card just to tell me they don't take non bank issued cards. Even though I'm on disability and it's the only form of payment I have. So with no way back home and no other way to pay. I had to walk my disabled body all the way back home. Not to mention your employee didn't try to assist in my mishaps or try to call a taxi. You would think you all would put this type of stuff on your website to stop the inconvenience. I mean money is money and I had plenty on my card. But overall I never got a rental and it wrecked my whole day of plans. Thank you!
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2,0
Points positifs : Hertz sucks
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2,0
Points positifs : We told them no insurance. Then they wouldn’t fix it. They still haven’t fixed it. Hertz sucks
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8,0
Points négatifs : I requested a full size vehicle and was offered a SUV because they did not have a vehicle available. I was then offered a Corolla.
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10,0
Awesome customer service.
Points positifs : Everything was smooth no hassle.
Points négatifs : Will come back again on next trip.
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10,0
Thanks for letting me drop off at airport
Points positifs : I loved that they allowed me to drop off at the airport even though I picked up in town. They are 4 miles apart so pretty close. Staff very friendly.
Points négatifs : Smell from smoker when I first got it. It gradually got better. Did not have a map at the in town office but not a big deal with google maps.
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2,0
Points positifs : Nothing
Points négatifs : The car was in no condition to be driven, it was a piece of junk,it should of never been given to me.
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2,8
Points négatifs : Everything wast explained upfront for one wasn't told that if not back by a certain time was gonna be closed being a holiday so was charged for an extra day even tho the car was there on time for what we was suppose to have it back but hade to bring the key back up at opening the next morning!
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4,0
Points positifs : Friendly staff.
Points négatifs : Dirty car, poor insurance options, slow customer service ( due to lack of staff, not the actual employees, they were nice) I doubt I'll book with hertz again.
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10,0
Points positifs : The rental SUV as well as the customer service by the agent
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