Points négatifs : Would have liked to know that my reservation was cancelled at LEAST a week before my trip as opposed to the LITERAL DAY BEFORE. Screwed the whole trip so thanks for that.
Points négatifs : I booked the rental and when I got to the rental place I was told that they were sold out and I was still charged for the insurance
Points positifs : $100 for some hair on the seat
Points positifs : Staff was friendly
Points négatifs : There were NO cars available even when there were cars listed as available on the website. Paid for the insurance and didn't even rent a car. Ended up taking my own vehicle out f town and just hoping for the best
Points positifs : Extremely happy and helpful with any questions wife and I had!
Points négatifs : Excellent and easy service! We have no complaints!
Points positifs : Did their job OK. More through then some others and less friendly then some others.
Points négatifs : No issues! Price too high! But seemed to be the only one available for my circumstance.
Points négatifs : we asked for a compact car and they gave us a Camero - not anything close to what we asked for. It was uncomfortable - hard to drive - and not enjoyable at all.
Points positifs : Excellent car no problems , excellent customer service
Really bad start
Points positifs : Car was acceptable.
Points négatifs : Arrived in Yuma promptly at 4pm for pickup. Hertz counter very busy. They had NO CAR for me. I was not very happy. Told me I could hang around airport and wait to see if something came in they could give me or I could try another rental company!!!! How long do I have to wait I asked? I was told they couldn't tell me if it would be an hour or a day and they would call me when something showed up they could give me.. Friends had driven me to pick up the car so we left. I called as soon as I got back to my accommodations and they advised they now had a car for me so we had to go back to the airport to pick it up. It was a very stressful situation as I had to be in San Diego early next morning.
Didn't hava a car for us. We waited 6.5 hrs then went elsewhere.
Points positifs : They finally referred us to Enterprise
Points négatifs : We had a reservation and 6.5 hrs after our scheduled reservation they still had no cars. They said they were waiting for 12 cars to be returned that day. Finally went to Enterprise.
Points positifs : They didn't have my vehicle so they upgraded me with no problems
I never received a car
Points positifs : Nothing
Points négatifs : That i put in a reservation a week ahead of time and did not provide a car in time for me to make the event i rwnted it for.
Compacte (Ford Focus ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Yuma.
Hertz possède 1 succursale à Yuma. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.