The location. It was located near the MTR.
Some of the cash that we left in the room went missing. We called the front to alert them the issue, however, they were ironically accusing us and continuously asking whether we were mistaking or not. Eventually, we did not hear any apologies back.
Cleanliness, newness of the furnishings and decor, good AC, lighting, water pressure and water temperature
A buzzer sounded if the fire doors to the lift were not closed quickly enough. This was distracting as other guests on my floor were going in and out quite often.
Service of the staff is poor
Good location, easy access to MTR station.
Inconsistent staff, some were very friendly and professional but front desk was curt and impatient during check in. Bed is extremely hard. I've stayed at a lot of hotels in Hong Kong and on the mainland, this is easily the hardest bed I've encountered
The location was really close to the Hong Kong Metro System.
The room was smaller than a cruise ship cabin. The bed was as hard a sleeping on just the boxspring. We had to get comforters put under the sheet as they didn't have anything else. The room was quiet. Not a 4 star, closer to a 2.
Location and cleanliness.
Extremely small rooms but normal in Hong Kong for a 3 star. It was advertised as a four star but when there found out it was a 3 Star.
Room was so small and the staff's custummer cares seemed to be a far below standard. Most of those staffs were at the front desk looked to be depressed. If they are not happy to work there, they should look for the other occupations!
The location of the hotel is amazing. Only one block away from MTR, several blocks away from shopping malls and restaurants. Room was clean and neat. Staffs were friendly and willing to help. Nothing to complain about for this price range.
Fire alarm went off one night.
Location is very convenient
Staff is not welcoming, no breakfast.
Mong Kok - Cet hôtel se trouve à moins de 10 minutes de marche des sites suivants: Marché aux fleurs et Langham Place Mall. Mong Kok Computer Centre et Marché des Dames se trouvent également à moins de 15 minutes de là.
Basé sur 508 avis
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