Hôtels - Hong Kong

The best aspect of this hotel is its location. Close by you have good bars and restaurants and its a short walk to the centre of Hong Kong Island. I recommend that if you are a non smoker to ask for a non smoking room. When I first checked in the room I had been allocated was on a smoking floor and the smell was very strong. I request to change and this was done quickly for me. You really do get the sense of being in the bustling heart of Hong Kong in this hotel and the rooms are spacious, new and clean.

I have been to HK several times and stayed several places. But when I want to stay in the Central District, this is where I stay. As far as location goes, you can't beat it. It's in the hub of nightlife, a short walk to the subway, shopping and the ferry's. It is a pricey place but worth it if you want a great hotel location. The hotel itself has a very nice atmosphere, the rooms are clean and the staff is glad to help you in any way that they can. I would stay here again.

Food. View. Design.

Dated old fashioned.

Everything was perfact!!!

Great location, excellent rooms and staff. Each room has a cell phone with unlimited bandwidth and calls to USA, Australia and Europe - - NOT Canada though. The cell phone was a life saver while in Hong Kong.

-price - location - celebrity restaurant inside

- it was cold in room - very small room

No easy acces to internet. Very bad service not included in the rate

Staff was wonderful.

LOCATION

THE BREAKFAST WAS VERY EXPENSIVE

PERFECT LOCATION, STAFF VERY KINDLY

The location is great, very near to all the sites and the waterfront. The staff is excellent, and the amenities were great. We dined in two of the restaurants and were very pleased.

Not a thing. Everything was great!

Beautiful looking hotel. I missed my connecting flight and arrived after 1pm on the day of checkout. Staff allowed me to stay until after late checkout with no extra fees and were extremely helpful. Room was well appointed.

Staff was so helpful and friendly. Nice hotel.

Wifi signal in room was so weak. Nearly unusable.

The staff was incredibly helpful especially Kitty Ting. All of our needs were met.

We were nicely surprised with a transparent bathroom in our room. When we checked in, we didn't understand why the check-in lady asked us if we wanted a curtain for the bathroom. The room was very clean and the decor was neat and modern. The bed and furniture were very comfortable. The room was very quiet. There were a lot of amenities - hair dryer, safe, bathrobes, slippers, iron and board, sewing kit, toothbrushes, and other toiletries. The check-in ladies are a little bit cold and did not smile. However, the concierge was helpful and quick to provide service. Be careful about the congee in the complimentary breakfast. It didn't taste right and I got sick for the remainder of my trip. Better to just skip the breakfast all together. The best item there was the Yakult drink, anyway. It was a bit further away from the metro than I had expected, but still walkable. I would recommend it, especially during the off peak season when the hotel price is cheaper.

Very convenience location. Room and services quality were excellent. Definitely will stay again next time if I can get it at the same price.

A big “Thank You” to Guest Relations Officer Ms. Mary and the staff of the Island Shangri-La for arranging the exceptional experience that we enjoyed over the last couple of days. A member of our party was celebrating her birthday and all of us were absolutely delighted by the wonderful gesture of a surprise champagne celebration, followed by framed pictures of the toast. Pure class. This was my second stay at the Island Shangri-La and both times I have been rewarded with nothing but the most gracious hospitality by everyone who assisted from check in to check out. We appreciated every little detail which the staff ensured was perfect, and we look forward to returning. The harbour view rooms offer what could be considered one of the most stunning panoramas one can enjoy from a luxury property anywhere in the world. And of course the “Great Motherland of China” painting is the stuff of legend. Just that is worth coming for. 11 out of 10.

Service is perfect, every one takes a lot of attention to help you with everything. All staff take so much care for small details.

Only a bath tube with shower, not a extra shower in the bathroom.

Great location, great staff, best pool in Central area.

Generally lacks the 'wow' factor, room decor and furnishings outdated.

It's just GREAT, cannot ask for more! I have always stay at the Conrad next door of the W Hotel in Kowloon, this is my first stay at the JW, I am a Hilton Diamond member, and I am seriously considering switching to the Marriott!! Thank you Priceline!

Hotel was nice, staff was friendly, everything was clean. They provided free water (I happened to be thirsty).

The location was kind of far from the subway. It looks like there are some new stations opening near by, but as it is, it was about a 2 mile walk or a free shuttle that ran about every 30 minutes which was a little inconvenient.