Hôtels - Monterey

Great location, just a short drive to canary row. Very relaxing

Location Comfortable bed Good bathroom

No air conditioning (and it was necessary) Was sold a "city view" but received a view of the building Was given a room with windows that didn't open (they allowed us to change) Ridiculous parking charge Charge for wireless internet

I really liked the afternoon wine tasting - not necessarily for the wine but for the snacks for the kids which made dinner less stressful. Convenient walk to aquarium.

The golf club looked great and the room was great.

The restaurants were very Denny's, but not in cost

Loved it all, the staff, the amenities, the room was clean and modern. We will definitely stay again!

Location and the seals in the background hiding the bowling alley that was in a room above us.

Bad plumbing. When a bath was taken, the drain took forever and would occasionally burp up some black junk that stunk. Had to rinse the tub out after it drained because of the smell.

We enjoyed everything about the Monterey Bay Inn. It was right on the water and was close to all the shops on cannery row. The room was beautiful and very clean. We will stay here again in the future.

N/a

I really like the pool and the location of the Hilton Garden Inn Monterey, it’s was very easy to locate. The staff was very good, I actually asked for a late checkout time and a few other things and they were very willing to accommodate me. The room was clean and had almost everything I needed..

What I dislike: This really is not about dislike it’s more about the comparison of value based on price. Hilton Garden Inn Monterey (“HGIM”), is expensive and maybe too expensive for what you really get. I travel a lot for work and with my family. And basically I would compare the HGIM with high-end Hotels in the Napa Valley and Santa Barbara. One: I would say if you pay upwards over 250 a night, a water bottle (just one) in your room would be really nice, the breakfast buffet was really good but again if you’re paying $$$ it would be nice if it was included and it would probably create more buzz for the property. The bar was fine but seriously it’s just a bar. The other thing is and this is not exclusive to the HGIM, a lot of hotels have this issue the doors for each room when they close are so loud that if you’re trying to take a nap or just concentrate on work it’s very difficult. I found myself hanging out in the lobby to do work. The room itself was not bad two queen beds they were very comfortable, the mini-fridge was loud, the TV was fine, the bathroom, was poorly designed the door scarcely had a enough room to open without hitting the toilet the detail work in the bathroom was not done well and the wardrobe it’s a wardrobe. I know I’m being critical in this statement but it’s because I hold the Hilton brand at a high value, because it asks for a high value for the dollars you pay.

The lady at the front desk when I checked in was very pleasant.

Too much money for the room, which was not all that. I've stayed at other hotels where i don't pay that much money and i get a free breakfast, nicer room. DOn't think i will stay there again when visiting Monterey.

Geat ocean view , nice evening music , the staff was helpful , we love the restaurant , we love the valet parking . and the price of the room includes it

The price of the ocean view rooms is very expensive , and it doesn't include the breakfast

Beautiful hotel, great location. Comfortable beds.

Rooms need maintenance. Lock didn't work and needed to be replaced. Phone wasn't working properly.

perfect!

water took a while to warm up in shower

The times for breakfast was convenient.

I was expecting eggs, toast, maybe bacon.

This is a great place. The rooms are well appointed and ours was convenient facing the pool. The condition of the room was great and overall the facilities were well kept up and in accordance with the upscale feeling of the place. The pool was great, clean and comfortable. The location of the facility is central to Monteray and pleasantly away from the tourist trappings of the wharf and Cannery Row. A very convenient bike trail connects Monteray and Pacific Grove and is the best way to see the sites. We definitely recommend this lodging and will look for it upon each visit.

The rooms propagate sound more than desirable. This may be due to ours being able to be shared with one next door. Otherwise no complaints!

Waitress at our restaurant in the morning for breakfast was extremely informative really understood her food and what was in them and very understanding of dietary conditions.

There seemed to be some confusion about the third-party payment, and how long our stay was scheduled for.

Awesome hotel in a great location. The ocean front room is worth the price difference. The staff was friendly and provided great service.

This hotel was AMAZING!!! I can see why it was voted #1 Romantic hotel. This place definitely delivers in that department. The hotel is located right on Cannery Row, which is where all the restaurants, shops, and the aquarium is. The back of the hotel faces the ocean, which was magnificent. From 4:30-7:00 they have a wine and cheese reception, which my boyfriend and I took advantage of. Branden and Jeff were AWESOME! Branden gave us a restaurant recommendation which was RIGHT ON and Jeff provided us with great customer service from the moment he picked up our bags. My room was facing the street, which was not noisy at all. Inside the room had a fireplace, a comfortable feather bed, and three romantic CD's you can use complementary. The free breakfast which comes to your room the next day was a VERY nice touch.

Nice balcony, fridge and micro, updated furnishing and decor, lighted parking lot and view of vehicle, were able to purchase tickets in lobby with bonus day to the aquarium, breakfast (continental) and kid/ family friendly. A great value for family comfort and convience!!!

Initial check in hostess was not pleasant, the other hostess for tickets the next day was extremely helpful and polite, breakfast could have had maybe waffles to jazz up the breakfast selection and "cooked" hard boiled eggs, SHOWER was definately in need of remodeling, 70's style but clean and in good working order. Oh and yes, right below the jets/ planes flying over but it didn't bother us, we enjoyed watching them, and it seemed to only be early in the evening not when we were sleeping.

Got a good deal on Kayak (through Priceline), and the hotel is good for the money we paid. It's close enough to everything else in Monterey (by car). It was pretty quiet, not noisy at all like some reviews said. If you're just looking for a place to crash for the night, this hotel will fit the bill. Do not look for anything beyond that though.

The entire facility is pretty dated. Rooms are very old, and there's not enough lighting inside the room.

I love the location. The room was very small but clean. I would stay there again.

The room size

We we're in a freshly remodeled room. It was nice and clean, and it had a continental breakfast.

The staff was kind of badand the remodel was poorly done.

I really loved the location !!! And the beds are comfort , lobby was nice .

Jacuzzi closes at 10:30 even on weekend :(

Great location, helpful staff. All around nice place to stay in Monterey.

The manager was very sweet, professional, and several times throughout our stay check that everything was ok. VERY clean room. Breakfast was ok... Just enough to hold you over til lunch. All of the staff was great.

My only complaint is that the internet wasn't the best. I brought it up to the manager he he said it was the first he had heard that it wasn't working well and that he would have someone check into it.

Amenities were VERY appreciated. Cleaning staff on the ball! View was great? Even through the fog. Great location. Not the main building, so access to continental breakfast not as convenient, but would not be a deciding factor not to stay again. No pool or Jacuzzi, but not a critical amenity unless you had young kids.

Nothing.

Pool, hot tub

I paid $200 for basically a motel with a cuter looking front. The place seems like it needs a fix up and not just cosmetic. I've NEVER stayed in a hotel with no a/c..you should at least advertise that there's no a/c. We heard every footstep of the guests above us. I'd never stay again

I enjoyed my stay. Staff was welcoming and friendly. Rooms were clean and up to date.

fair value for the money, location makes it easy to walk to the pier and cannery row. older hotel and breakfast just ok