Country Inn & Suites By Radisson Iah East (Humble)

Proximité de l'hôtel par rapport à l'aéroport

Le bruit, très très mal isolé

The night clerk was very friendly and tried to help. He was folding laundry when we came in and welcomed us and checked us in. THE MORNING CLERK IS A DIFFERENT STORY. SHE WAS ASLEEP IN THE OFFICE WITH HEADPHONES ON SO AS NOT TO BE DISTURBED!

There was no soap to bathe with(was given shampoo), no crème rinse(hair), no hand lotion, the hair dryer was so coated with hairspray your hand would stick to it and the ice machine on the fourth floor didn't work. There were two adults with three of the smallest pillows I have ever seen. We have stayed here before and this place has really gone down. We know that everybody is experiencing some hard times right now but, we recently stayed at one of your competitors and had none of these problems.

The location was nice and easy to access

There was no housekeeping, no breakfast, no bedding or towels until you ask. The pool hadn't been cleaned from the week before according to the front desk guy who was new and left alone every night.

Staff was very friendly and attentive to our needs, whatever we asked for the staff made sure that we received it.

The beds were very uncomfortable. The beds were just to firm for us.

Breakfast was a disaster. It was brown bags of food. A banana, a cup of yogurt, butter, an unwrapped bagel and a dry envelope of instant oatmeal. My room only had decaf coffee.