we planned on booking online upon arrival ( so we could view the rooms first). Upon arrival there were 3 employees at the front desk. I inquired about the room price and they were quick to say there were no rooms available. I explained that The website showed availability. After 3 minutes of arguing, they finally realized I was going to book online. At this time they tried to get me to pay cash at a higher rate so they could pocket some extra. WIFI WAS UNUSABLE. After contacting the front desk with the problem, they simply dismissed my claim. In order for room to be cleaned, we needed to visit reception to make a special request despite the " please clean room" sign on our door the entire time. Shower was disgusting with an awful smell that overwhelmed the entire room! The only good experience we had at this hotel was checking out. Don't let the photos fool you and don't waste your time here. There are a considerable amount of hotels available at the same price which offer a much much better guest experience.
Koh Phi Phi ne manque pas de choses à découvrir: Phi Phi Villa Resort vous fera profiter d'un séjour au bord de la plage, à deux pas de Île de Koh Phi Phi Don et Phi Phi Islands. Les équipements et services proposés incluent un poste informatique et une réception ouverte 24 heures sur 24. En échange d'un supplément, vous pouvez utiliser les services d'une navette vers le terminal des ferrys.
Basé sur 1 386 avis
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