Hôtels à La Mecque

Points négatifs: Pourquoi mon annuler la réservation

Points positifs: Excellent dans l'ensemble

Points positifs: The staff were exceptionally friendly and helpful. The room was well equipped and comfortable.

Points positifs: tout

Points négatifs: Il n'y a rien

Points positifs: Le personnel était sympathique et serviable. Propre dans l'ensemble, un bon séjour

Points négatifs: Je pense que le petit déjeuner pourrait être beaucoup mieux.

Points négatifs: Le Wi-Fi était tellement lent que je n'ai pas pu ouvrir youtu. ou Google. Le restaurant la nourriture était mauvaise et me faisait mal à l'estomac.

Points positifs: - It was the 1st time experinced Hilton Suites Makkah - It is a very nice hotel with very good location near to Al-Haram - Having the linkage to the mall giving a very good opportunity for internal shopping

Points négatifs: - It is nice to have the hosts with "Dates & Arabic Coffee" but it's not avaialble all times which means need continous replenishment. - Restaurant's fees is a little expensive comparing with other good restaurants around. - Internet needs to be extended to 4 or 5 devices specially for the 2 BR suites - 3 devices only could be understandable for single BR. - Transportation avaialble with the agent is really veyr luxury but as well very expensive comparing with the same luxury could have it from direct deals.

Points positifs: L'emplacement est excellent La nourriture et le service était génial

Points négatifs: La salle de bain était petite, et l'eau s'écoulait lentement. Temps d'attente aux ascenseurs est d'environ 10 minutes le week-end. Les jours de semaine, pas de problème

Points positifs: Bien situé Propreté et équipements des chambres Les chambres sont un peu trop décorées, mais c'est calme et spacieux

Points positifs: the room and facility were elegant

Points négatifs: the room service and resturant were really expensive the safa resturant buffet was costly yet the food served was okay not tasty room service is costs alot but quick

Points positifs: La chambre et le service

Points négatifs: Mettre davantage de plat principal au buffet

Points positifs: Breakfast included

Points négatifs: The location, the hotel is the backside of the haram where there is a constant action and no direct access to the haram. you will have to climb a long big hill to get to the haram, there are cars on the street it's terrible to get to the hotel from the haram. Elderly person like mom could not do. Secondly the staff at the front reception, we waited two hours to get aclean room, and we were not the only family. when we managed to get a room it was smoking room when I specificly requested a non smokin room. The property was falsely advertised and lied. Rooms are not even close to the ones of pictures. you have to take multiple elevators just to get down from you hotel, I missed prayer towice. If you take a wrong one you gotta comeback again and the take the right one. I come to Mekka to take my mom to haram, this hotel made it challenging. I try to get out and stay somewhere reasonable (regardless of the cost) for my mom to walk to haram, wouldn't credit me for the knights I didn't use, I was stuck there. Over all it was a bad service and facility. Beware..... dnt stay here. This is falsely advertised, booking.com should be a shamed. I spend over $2,000 for missarable stay.

Points positifs: Services La cuisine Service clientèle Bien situé

Points négatifs: Enfant Publicitaires

Points positifs: Je conseille à tout le monde de séjourner au Swissotel ... très proche d'Al haram personnel serviable ... Services incroyables ... très heureux ... Et bien sûr nous aimerions y retourner

Points négatifs: Peace, mercy and blessings of God Please check your reservation 155828357990 Because he did not enter the system until now

Points négatifs: we did not like staff communication, TV was not working.. cold water was not available and we called them to reaper so we lost 45 minutes..room service food should be paid Cash..?? .. no Wi-Fi we have to pay..!! also we have to get card from reception counter only..?? quality of food is very poor and sitting Area is not organized well...!!

Points positifs: very close to Haram, room size was bigger than most 5 star hotels I have stayed in before, breakfast is good but could have been improved as its neighbouring hotels provide better breakfast in my opinion

Points négatifs: nothing

Points positifs: الفندق نظيف واستقبال شرح

Points négatifs: مكان الافطار لا يوجد اطلاله مميزه ... قرب المكان من السوق يعني لازم تنزل للسوق اذا بتطلع على الحرم وزحمه السوق فظيعه

Points positifs: Très bon hôtel à prix abordable. Excellent petit déjeuner compris dans le tarif de la chambre. Super douche avec baignoire. Très sympa personnel.

Points négatifs: Nous avons adoré !

Points positifs: Très bon hôtel à prix abordable. Excellent petit déjeuner compris dans le tarif de la chambre. Super douche avec baignoire. Très sympa personnel.

Points négatifs: Nous avons tout aimé !

Points positifs: Close to Haram Big room Helpful staff good breakfast Lifts are fast and as busy

Points positifs: Super, super, super bien placé Hôtel propre et confortable

Points négatifs: L'enregistrement était lent. Le personnel était correct. Tout problème d'ascenseur et de départ.

Points négatifs: Did not like elevator because you have to keep moving from one to the other. It is a waste of time.

Points positifs: When I enter the environment was great and when check in on counter service I got was excellent services by front desk and really appreciate the person who checked in I would like to come back on the same hotel

Points négatifs: Suggestions for parking or driver who came to pick me up was really wrost the security officers where so mean . They where dogging from one officer to other and smoking cigarettes I would suggest that one of staff people got to help for getting in and out Thanks

Points positifs: Location, VIP buffet @ 29th floor, Kaaba view was amazing from our room.

Points négatifs: Water stand while u take bath , not enough slop so water drained right away, when u take bath water stand on floor , asked house keeping to send me wiped which was not provided, this was the only thing was un pleasant n that's why I gave this hotel 4 star.

Points positifs: Prayer room location fantastic

Points négatifs: Many lifts ,very difficult to go and come through the lifts and exits Through the commercial complex

Points positifs: Le petit-déjeuner, proche de Alharam !

Points négatifs: Rien !

Points positifs: I been traveling for umrah and hajj the last decade and this hotel is the best I stayed in. Everything was good from staff, room cleanliness, check in, breakfast, everything.

Points négatifs: wish elevators were fast engouh to accomadate everybody but still not that bad.

Points positifs: Très près de Haram.

Points négatifs: Pas de salle de gym dans les hôtels 5 étoiles

Points positifs: Super situation, bon rapport qualité/prix

Points négatifs: Le service de blanchisserie était cher, les prix trop élevés

Points négatifs: Les lits étaient très inconfortables et le service client était horrible