Hôtels à La Mecque

Points négatifs: Pourquoi mon annuler la réservation

Points positifs: Every thing was excellent

Points négatifs: Nothing

Points positifs: Everything was great. Breakfast had very good variety and lots of choices.

Points négatifs: No parking in the Hotel.

Points positifs: Clean and elegant

Points négatifs: Nothing

Points positifs: Excellent location , professional staff, very delicious food , the room facilities and decoration were quite amazing

Points négatifs: You need to take elevators to get to your floor which could be a time consuming , a small lobby

Points positifs: It's good for the family

Points négatifs: None

Points positifs: Le service était excellent, le personnel était très compétent, à l'écoute et très serviable . l'emplacement est excellent,

Points négatifs: Néant

Points positifs: The cleanliness was goodcomfo

Points positifs: Everything’s was perfect

Points négatifs: Nothing

Points positifs: All is

Points positifs: slightly far very good spread courteous staff excellent service timely service

Points positifs: The view and room design.

Points négatifs: The services , the food

Points positifs: Très satisfaits par le standing de l’hôtel.

Points négatifs: Il n'y avait pas de vue sur la kaaba à partir du moussala de l’hôtel. Nous avons été déçus.

Points positifs: Staff very very helpful and friendly in spite our visit was during high umrah season

Points négatifs: Toilets need some renovation

Points positifs: Almost everything. Food, courteous staff, Location, fast check-in, clean rooms etc.

Points négatifs: The room was a bit tight as I was with my mother who uses a wheelchair. They should have a disabled washroom in the main reception as I could could not take my mother, who was on wheelchair to the ladies washroom.

Points positifs: Propreté de la chambre La disponibilité et la courtoisie de tout le personnel de cet etablissement

Points négatifs: La réactivité du personnel à toutes nos demande En particulier la gentillesse de MARWHA

Points positifs: Very near to Haram , very nice lobby with very cooperative staff , clean rooms and new furniture

Points négatifs: The only thing deficient is that no Haram view

Points positifs: Break Fast is sumptuous Location is best suited

Points négatifs: Everything is fine

Points positifs: un personnel accueillant et un bon service.

Points négatifs: une chambre de 3 étoile ,une salle de bain dont les robinets se détachent et l'eau est a peine tiède.

Points positifs: Easy booking process nice customer service clean room quiet room

Points négatifs: Old facilities

Points positifs: All things were excellent

Points négatifs: Non

Points positifs: Good staff Best location

Points négatifs: Good location

Points positifs: Location is great staff is friendly

Points négatifs: Comfort room too much leaking I cannot take shower and my family and when I ask to change my room they inform me all the rooms same like that

Points positifs: Not Far Away From Al Haram And Low Rate.

Points négatifs: Easy check in check out.

Points positifs: Super, super, super bien placé Hôtel propre et confortable

Points négatifs: L'enregistrement était lent. Le personnel était correct. Tout problème d'ascenseur et de départ.

Points positifs: The front desk staf really make my day in Makkah. If I am not mistaken his name is Ayzad, the way he treat me absolutely 5 star

Points négatifs: None

Points positifs: everything

Points négatifs: nothing

Points négatifs: La malhonnêteté du service réservation

Points positifs: professional staff, luxurious facility and five-star breakfast

Points négatifs: late check in

Points positifs: Le petit déjeuner était excellent L'emplacement est excellent Le personnel nous aide beaucoup Le buffet du diner est exceptionnel avec une cuisine marocaine de luxe La cafetière Nespresso dans la chambre La vue sur le Haram est imprenable

Points négatifs: Problème de clim difficile de réguler la clim il fait du coup trop froid ou trop chaud dans la chambre En sortant de l'ascenseur on est tombe sur des personnes qui nettoyaient le sol je ne les ai pas vu et faillit de me retrouver à terre

Points positifs: Everything was great for me

Points positifs: Every thing excellent

Points positifs: every thing

Points positifs: Kaaba view

Points négatifs: Spicy food was not found

Points positifs: Location is near to AlHaram, room with Kaaba view. Elevator is fast, dont have to wait for too long. Good room service.

Points négatifs: 1) I have to scan my sling bag every time I enter the hotel without knowing what actually they’re looking for. 2) Breakfast option is quite limited, with same menu repeated every other day. Not very much variety

Points positifs: spacious.

Points négatifs: price and staff cleanness

Points positifs: Location

Points négatifs: Nothing

Points positifs: Excellent dans l'ensemble

Points positifs: Rien a dire tout était top merci au personnel à Hicham sof un qui servait à rien

Points négatifs: Un incapable du personnel

Points négatifs: Nothing

Points positifs: Luxury hotel

Points négatifs: Non

Points positifs: Proche du haram. Literie hyper confortable Personnel courtois La surface des chambres. Proche centre commercial pour des petites courses.

Points négatifs: Propreté salle de bain pas top. Chambres sans fenêtres ; seulement la clim; on étouffe dans les chambres. Quelques chambres sentent la cigarette à mort, l'air est irrespirable. Petit déjeuner peut mieux faire.

Points positifs: Clean, comfortable room with good facilities. Friendly staff Great location with partial view to Masjid al-Haram

Points négatifs: Couldn’t remember anything

Points positifs: Location and the size of the room and the restaurant was very delicious

Points négatifs: Some of the furniture wasn’t clean and there is no sound proof in the room

Points positifs: everything

Points négatifs: nothing

Points positifs: Overall the experience was amazing from the moment I checked in until check out time. Location, room, food and staff were excellent

Points négatifs: Two comments for improvements. 1- It takes long times for the operator to pick up the phone and they take also long time to execute your request 2- The amenities in the room ( towels, water bottles, cups...etc) were set for two Persons only while the booking was made for three persons

Points positifs: Rooms are big and nice

Points positifs: Spacious rooms Good location

Points négatifs: Room cleaning needs improvement Meat quality not that good

Points positifs: It generaly is good. However, the experience that i have is making me so annoying .. I dont recommend it.

Points négatifs: tHE STAFF IS REALLY BAD..Also, the process of paying takes for ever and they are not corporated at all. So again I dont recommend it right now unless they change their policy.

Points positifs: It’s good modern hotel

Points négatifs: Staff not cooperative and don’t know hospitality they r just there to make money because of Mecca location and don’t bother if someone don’t come again after their behaviour if u say rate staff from 1 to 10 I will give 1 number really bad behaviour I will not book this hotel again

Points positifs: tout

Points négatifs: Il n'y a rien

Points positifs: Le personnel était sympathique et serviable. Propre dans l'ensemble, un bon séjour

Points négatifs: Je pense que le petit déjeuner pourrait être beaucoup mieux.

Points négatifs: Le Wi-Fi était tellement lent que je n'ai pas pu ouvrir youtu. ou Google. Le restaurant la nourriture était mauvaise et me faisait mal à l'estomac.

Points positifs: The good attention received from concierge and restaurant staff

Points négatifs: Having just one person at reception counter despite crowded guests waiting . This happens both on arrival and check out .

Points négatifs: Very noisy rooms. Totally unexpected

Points positifs: Distance. Clean. Staff

Points négatifs: None

Points positifs: location, staff, and food. location is excellent... Harram is right across the exit door, and you can enter the mousqe from the best location/doors (King Fahad Gate). staff are very friendly and supportive, specially at the breakfast buffet. Food is fabiolus!

Points négatifs: room sizes. space is ok specially for being in Mekkah where you will spend most of the time in the Harram rather than staying in the hotel room. however, room size is expected to be larger. it seems that the room was originally larger, but they splitted the space to occupy more room.

Points positifs: Pleasant staff .Good for families stay.

Points négatifs: Physical passing by a staff member asking people number of questions on the services .This was not convenient to families.They can leave feedback form on the table for residents to fill i

Points positifs: Location was the best Great mall have everything down the hotel Breakfast was very nice

Points négatifs: Nothing

Points positifs: The one who is in the reception desk Mr. Meshal Alshareef was very nice. Thanks a lot for him

Points positifs: La propreté Le service

Points négatifs: Un serveur de thé à la réception très hautain et désagréable

Points positifs: The staff at the restaurant serving buffet breakfast was very helpful.

Points négatifs: Upon checked-in we were not direct to which elevator should be taken to building where our rooms are located. No staff was helpful enough to assist us eventhough it was not peak time. After asking they show us the way but to the wrong elevator, the could not be bother to ask us what was our room numbers, The asian section at buffet breakfast has limited dishes.

Points positifs: Very nice

Points négatifs: I interesting In hotel

Points positifs: I highly recommend it

Points négatifs: Nothing, it was perfect.

Points positifs: Staff were very friendly The food “breakfast & dinner” was excellent In general everything was great

Points négatifs: Nothing

Points positifs: Bien situé Propreté et équipements des chambres Les chambres sont un peu trop décorées, mais c'est calme et spacieux

Points positifs: Tous et bon

Points négatifs: Rien

Points positifs: Room not ready and need services Price to high Business center too expensive Housekeeping delayed

Points négatifs: Location

Points positifs: location and service friendly staff

Points positifs: Location is excellent. Breakfast buffet was good.

Points positifs: Every thing

Points négatifs: nothing

Points positifs: Every thing

Points négatifs: Nothing

Points positifs: L'emplacement

Points négatifs: Rien de spécial

Points positifs: Every thing flawless service

Points négatifs: Non

Points positifs: Every thing was outstanding.big thanks for all the hotel staff espically mr anmar how was very freindly and helpful person.

Points négatifs: Zamzam coffee is expensive and om ali sweet was not as expected.

Points positifs: Literally Everything

Points négatifs: Nothing

Points positifs: Agréable

Points positifs: i like breakfast menu & price, good location,

Points négatifs: time of checkout was too early (2:00pm) no staff to help us with luggage you need to call many times the reception to respond i request during booking the room; king bed but i was suprised by 2 single beds

Points positifs: Personnel surtout Hassan Imran qui a su bien s occuper de la propreté de la chambre...oumrah

Points négatifs: Chambre pas conforme à la réservation..surtout la 503 Face à l exit...véritable fumoir...

Points négatifs: The escalator

Points positifs: Simple decor but very clean and spacious for two people.

Points négatifs: My room does not have a nice view. It is facing another building.

Points positifs: The room is very spacious and immaculately clean.

Points négatifs: It would be nice to have a room with a view.

Points positifs: Proximité à la mosquée

Points positifs: so friendly staff..nice location and more value for money..i will be there again..

Points négatifs: nothing

Points positifs: all staff very helpful and friendly, nice location

Points négatifs: nothing

Points positifs: Location, comforts, cleanliness

Points négatifs: No free parking. Hourly charges are Very expensive for hotel guests. Should be free

Points positifs: Tout c’était bien

Points positifs: - Very close to Masjidil Haram - close to foodcourt and shops - clean and comfortable room

Points négatifs: Nothing

Points positifs: The bed was good Breakfast was good

Points positifs: Services La cuisine Service clientèle Bien situé

Points négatifs: Enfant Publicitaires

Points positifs: Location is excellent just 1 minute walk to alharam and down the hotel there's nice mall called markaz makka altijari have good restaurants and assorted v.nice shops selling everything u want

Points positifs: AN EXCELLENT LOCATION. MANY SHOPPING FACILITIES AROUND. FRIENDLY STAFF

Points négatifs: The shower was fixed to the wall not hand shower set.

Points positifs: Every thing

Points négatifs: Nothing

Points positifs: Close to kabah

Points négatifs: Amount charged

Points positifs: Je suis déçu mon mari et moi par la bouffe et la nourriture je descend chaque mois de ramadan dans cet hôtel il avait le meilleur buffet iftar à Makkah cette année c’est la catastrophe même la machine à café ils l’ont enlevé !!!!!

Points négatifs: Le buffet était nul cette année

Points positifs: The most location

Points négatifs: The breakfast qoulity poor

Points positifs: The staff very good.. The house keeping Mohammed Salim and munir are very good. I like Salim's smile.

Points négatifs: My request was non smoking floor. But it seems there a guest heavy smoking. The condition not working at lane.

Points positifs: sauf l emplacement..le reste est nul

Points négatifs: L emplacement est très bien mais le personnel ne sont pas qualifiés et l établissement profitent beaucoup c est pas bien ca

Points positifs: Clean , close to haram

Points négatifs: Expensive

Points positifs: Location is closed to Haram

Points négatifs: Staff at the reception are rude. They don’t understand how deal with each client first come first served. I was the first in the queue and she made me wait serving other people behind me. Worst than this never apologized. It took me 30 minutes to check in. The room’s furniture is too old and extra beds wasn’t comfortable. I stayed 5 days room service didn’t change the bedding sheets, toilet floor wasn’t wiped for the past five days unbelievable. The hotel shouldn’t be 5 stars at all. Major problem they charged me debiting my credit card used for booking and obviously the payment did appear in my bank account statement. But Makkah Hotel stated the payment didn’t reach them. The manager came and said that I have to pay again. She didn’t care about anything I said about the debited money from my account. I did show the manager my bank account statement and sent a copy to her mobile phone to make sure that the payment when through. The hotel and its staff simply exploit my trust. (I have all docs to prove that hotel charged me twice).

Points positifs: Great location, quiet, very clean, all your needs around you,,,

Points négatifs: Taxi price from hotel heir

Points positifs: The staff was so helpful kindly epically Majed from reception thanks so much

Points négatifs: Nothing

Points positifs: الفندق نظيف واستقبال شرح

Points négatifs: مكان الافطار لا يوجد اطلاله مميزه ... قرب المكان من السوق يعني لازم تنزل للسوق اذا بتطلع على الحرم وزحمه السوق فظيعه

Points positifs: Location

Points négatifs: Reciption front desk staff

Points positifs: Globalement bien sauf les sanitaire pas trop propres Équipement de buffet catastrophique et le contenu très moyen

Points positifs: Too much noise

Points négatifs: Umrah

Points positifs: I liked it because it was near the Haram and the market was very clean

Points négatifs: No thank

Points positifs: Perfect location. Abraj mosque downstairs. Lots of shopping options. Reception staff very friendly.

Points négatifs: Restaurants too small for the number of guests. we had to wait for a table to be available to have the included breakfast. Also the restaurant reception desk was not manned at times making us wait for the staff first before waiting for the table then wait in a long que to get fresh fried eggs as there was a single cook on a single stand making them. Also i think lifts need to be a little smarter.

Points positifs: Our housekeeping was really friendly and clean it really well. Thumbs up to him. Yusof was his name if not mistaken.

Points négatifs: Should had got my room right the first time instead had to keeping coming down twice to change room.

Points positifs: Near to haram

Points négatifs: Clean

Points positifs: La proximité du Haram.

Points négatifs: Le restaurant et très mal aéré lorsqu’on sort il faut vite aller prendre la douche et changer les habilles car on pue la friture malheureusement.

Points positifs: Replenish the instant coffee, bath gel and shampoo on daily basis.

Points positifs: Hotel position

Points négatifs: I made a wrong reservation 1 day less than the period I want and at check-in the front desk informed me that the reservation ends 1 day earlier so I told him I want to modify the reservation and extend 1 day extra and he confirmed, at checkout day (wrong checkout day) I tried to call the front desk and I got no response after 5 hours the front desk called me asking why I didn't do checkout till now and I informed them that I want to extend 1 extra night. Afterwards I did a new reservation on booking to extend this extra night

Points positifs: Tout le reste L accueil chaleureux Les bagages simpat

Points négatifs: Salam je n est pas apprécié le restaurant tu mange debout par ce que pas assez de place pour tout le monde Je n aprecie pas de n avoir pas pouvoir prendre mon petit déjeuner avant l aube par ce que j accoumpagne le mois de ramadan en jenant 6 jours supplémentaire

Points positifs: Need not to wait long to get into the elevators.

Points négatifs: 2 elevators needed to get down to Al Haram.

Points positifs: Je conseille à tout le monde de séjourner au Swissotel ... très proche d'Al haram personnel serviable ... Services incroyables ... très heureux ... Et bien sûr nous aimerions y retourner

Points positifs: Hotel location is excellent and the services are excellent too

Points négatifs: My reservation in booking is for four persons as stated in in reservation. The hotel told us it is only for two persons. I tried to contact booking but they did help me.

Points positifs: Very professional staff, very clean and a very delicious food.

Points positifs: In general was overall good

Points négatifs: Parking charges , breakfast , other rooms easy to hear and naughty babies can’t be controlled

Points positifs: Clean rooms, breakfast and staff

Points négatifs: Room space specially the room with 3 beds, so tight.

Points positifs: Private elevator and connected to the mall

Points positifs: Belle chambre et propre Belle finition

Points négatifs: Salle de bain digne d’un 2 étoile J’ai réservé une chambre avec vue sur la ville, j’ai eu une avec vue sur l’hôtel d’à côté. Bruit des unités extérieures de clim qu’on entend dans la chambre

Points positifs: L’équipement. L’emplacement

Points positifs: Ambiance of awesome

Points négatifs: Non

Points positifs: Situation par rapport à la mosquée sacrée. Professionnalisme du personnel.

Points positifs: Very nice breakfast lounge. Courteous staff.

Points négatifs: Transit Lift

Points positifs: Location services cleanness and good breakfast

Points négatifs: Nothing worth mentioning

Points positifs: Friendly and helpful staff. Near the Haram.

Points négatifs: The carpet was not clean. A bit distance until I reach the Haram due to the mall entrance.

Points positifs: La chambre et le service

Points négatifs: Mettre davantage de plat principal au buffet

Points positifs: All ok and good

Points positifs: The location is nice to perform Umrah & Hajj

Points négatifs: The ground floor escalator needs good air conditioning.

Points négatifs: Beds in the room

Points positifs: It was a great experience for me n my friends.

Points négatifs: Refrigerator is not working and not many choices for t.v channel.

Points positifs: Rien de spécial

Points négatifs: La qualité des chambres, le Buffett laisse a désirer, Hotel pas fameux.

Points positifs: Nice to meet all the staff I met. They’re helpful. What an excellent service!

Points négatifs: To be honest I literally haven’t found anything I don’t like. Everything looks great and professional.

Points positifs: Very Neat and Clean hotel with good location. a little hike while coming back from haram but still very near. King Fahd @ Abdul aziz gate are bit far but King Abdulla Gate ( New extension ) is quite near.

Points positifs: Quite clean

Points négatifs: distance to center is too far. water pressure was very small inside bathroom. parking was for extra 120 SAR per day. breakfast menu was for 1 star hotle.

Points positifs: Plus de boukhour parfums

Points négatifs: Très propre petit déjeuner complet proche du Haram

Points positifs: Everything was very good

Points positifs: The location and cleanliness

Points négatifs: The crossing the road u have to work on it it is dangerous

Points positifs: Everything.....specially food

Points positifs: L emplacement

Points négatifs: On te fais payer un supplément Pour une vue partielle sur le haram qu on peux meme pas voir Le petit déjeuner N est pas digne d un 5 étoile (le café n a pas de goût pas de fruit au petit déjeuner pas de jus frais pas de yoghourt pas de fromage etc... ) L accès a l hotel en voiture est tres très difficile meme pour les taxi

Points positifs: J’ai adoré l’hotel, mais pas leurs restaurants...pas que nous sortons d’afrique ont traité de rien et en plus pas des nourritures africaines...il y’a pas le salons des sport .

Points négatifs: Le restaurant,et les climatisés à fond...se ne pas dans nos localités..

Points positifs: La proximité de la kaaba, le personnel est adorable surtout un certain Mohamed un égyptien très gentil mashallah wal hamdoullah

Points négatifs: Rien du tout j’ai tout apprécié hamdoullah

Points positifs: Close to al haram.

Points négatifs: The room decor and furniture is just a 3 star standard. The lift is pretty crowded close to prayer times.

Points positifs: None

Points négatifs: Room service

Points positifs: location is excellent but break fast di not met my expectation specially tea and coffee

Points positifs: good bf - no issue

Points négatifs: more cleanliness

Points positifs: location

Points négatifs: everything's fine

Points positifs: Location room staff

Points négatifs: Wait till 4 Pm to get room

Points positifs: Location

Points négatifs: I booked room for 4 prison and they give 2 single bed and anther 2 bed smaller Not like the one it should be

Points positifs: Location is the best one in Makkah so far, Facilities top notch, Nearby Shops serve great food & offer quality products.

Points négatifs: Breakfast is a little pricey. Room lighting was very low. Room ain't sound proof. Noisy at times.

Points positifs: nothing

Points négatifs: all

Points positifs: Hosptilty. Caring

Points négatifs: Good staff. Excellent hospitality especially Sameer. Enjoyed the time here.

Points positifs: Atmosfer

Points négatifs: Sounds

Points positifs: Propre. Spacieux et bon petit dej

Points négatifs: Loin du Haram.

Points positifs: Nous sommes aller a l hotel pendant le mois du ramadan. Et le buffet etais super, il y avait beaucoup de choix. Bus pour masjid al haraam disponible et gratuit. Personel sympas. Je recommande

Points négatifs: Le matelas du lit un peu mou

Points positifs: Breakfast was good as well as shuttle service!

Points négatifs: Checkin took time,receptionist was smoking out side nd didnt come after watchng that a family is waitng for receptionist to get checkin nd start ramdan umra as soon as possible,as we were in ihram,he was carefree!

Points positifs: Propre, récent, avec vue sur la grande tour dans certaines chambres. Petit-déjeuner continental. Bus neuf et aux heures annoncées pour les transports vers la Mosquée Sacrée.

Points négatifs: Le personnel est serviable mais il serait mieux de donner directement à l'accueil les informations utiles comme: - le code Wifi, - les heures pour le petit-déjeuner, - l'heure limite de sortie, - les horaires du bus... sans avoir à demander pour chaque chose.

Points positifs: Value for money Location near kudai Parking

Points négatifs: Furniture need refurbish or replace

Points positifs: Receptionist Mr Suleman was best at hospitality. Kids corner was well secured and monitored. Bus service was functional. The Nepali assistant were very cooperative specially Abdur Raheem. Other assistants from remaining countries were however found complacent.

Points négatifs: Room service can be improved upon. The cafe and kitchen service as reflected was not functional. The security aspects were however excellent.

Points positifs: Clean room and comfortable bed

Points négatifs: Nothing to mention

Points positifs: La propreté de l établissement

Points négatifs: Le transport pour aller au Haram pas assez

Points positifs: A complete mental peace..excellent hospitality shown by hotel staffs

Points positifs: Punctuality of shuttle and professionalism of staff

Points négatifs: Nothing

Points positifs: Closer to masjid haram. Excellent food.

Points négatifs: Nothing

Points positifs: La proximité du haram

Points négatifs: Le responsable du self service jamais souriant

Points positifs: Receptionist was friendly and helpful. Room was clean and spacious.

Points positifs: none

Points négatifs: i request king bed they give me twin, the admission was at 4 pm that mean i spent 6 hours on couch waiting bad hotel bad staff unfriendly staff

Points positifs: Location

Points négatifs: 1- totally not equally as much as the star rating, I visited other hotels with below stars & had a better quality. 2- room service was not answering 3- dry clean is not available in all accessible times in others. 4- Desk staff are good but couldn't be sufficient for the crowd. 5- overall, they are not prepared enough for the crowd.

Points positifs: Cleanliness and co operation of the staff

Points positifs: Except location which is little far approx. 900M from King Abdulaziz gate, rest is perfectly fine including staff, room and services.

Points positifs: Location

Points négatifs: The desk staff are ignorant

Points positifs: Every thing

Points négatifs: All ok

Points positifs: Pas grand chose pas trop loin du Haram

Points négatifs: Chambre salle literie pas très confortable amabilité du personnel et restauration moyen. Cet établissement n a rien d un 5 étoiles.

Points positifs: Near Masjid Alharam

Points négatifs: Before parking is free, now you have to pay at discounter rate.

Points positifs: l'emplacement et l'entrée en chambre dès 10h du matin

Points négatifs: prix booking plus chère qu'à la réception, wifi très faible et à la chambre seulement, ménage non opéré en 3 jours, que changement de serviettes après 3 réclamations, buffet correcte mais pas à la hauteur de 5*.

Points positifs: Très bon hôtel à prix abordable. Excellent petit déjeuner compris dans le tarif de la chambre. Super douche avec baignoire. Très sympa personnel.

Points négatifs: Nous avons adoré !

Points positifs: Très bon hôtel à prix abordable. Excellent petit déjeuner compris dans le tarif de la chambre. Super douche avec baignoire. Très sympa personnel.

Points négatifs: Nous avons tout aimé !

Points positifs: Good Hotel

Points négatifs: cleaning 2 Nights With No Cleaning Water Only First Bathroom Not Well Cleaned

Points positifs: i really like the breakfast and the staff there in the restaurant. the coffee and the dates at the reception. now i am grateful to a receptionist who help us to get a haram view room.

Points négatifs: the room is not big enough. no toothbrushes, no combs. the carpet of the room is not clean enough or should be renewed. by the way there is no soundproof, that is not good. thanks for listening.

Points positifs: Location, staff, reception all are very good

Points positifs: Location

Points négatifs: Bathroom floor water not going to drain properly..

Points positifs: EVERYTHING.HOSPITALITY,CLEANLINESS,FOOD,PRICE, EFFICIENCY,TRUSTWORTHINESS.I FORGOT A VERY IMPORTANT BAG WITH VALUABLE DOCUMENTS, EQUIPMENT AND CASH AND FOUND EVERYTHING INTACT. KEEP UP!!!. THE MEDINA ONE WAS GREAT TOO.

Points négatifs: NOTHING

Points négatifs: TV remote not working The Sink was broken The safe not working It was poor for 5 star hotel i hope they improve in the future

Points positifs: Location and friendly staff

Points négatifs: Ac panel is broken.

Points positifs: Le prix des chambres était assez attrayant

Points négatifs: La propreté et le vieillissement des équipements

Points positifs: The rooms and the bed were really clean.

Points négatifs: Bathroom should have better.

Points positifs: Le buffet

Points négatifs: Prises qui ne marchent pas bien

Points positifs: The buffet and the view at the dining area very nice. The staffs are helpful and friendly. Well done

Points négatifs: The lights are too dim and the room feels so hot especially day time eventhough the ac temperature already set at 14 degree celcius

Points positifs: The location is 3 minutes from AlHaram. The staff were helpful and quick. The hotel is clean and neat.

Points négatifs: The bed and pillows are not comfortable. The bed can be better.