Hôtels à Îles Phi Phi

Points positifs: Tout dans cet hôtel était parfait ! De plus, il est situé à l'hôtel le personnel

Points positifs: I loved the view and the location

Points négatifs: I didn't like the food Staff and cleanness were not that great The bed was not comfortable at all

Points positifs: Peaceful, beautiful and fun at the same time.

Points négatifs: WiFi very poor. Only real criticism. Really needed it to be good when I had some work and health issues with my daughter, and it was dreadful - barely reached our bungalow.

Points positifs: Beautiful views, clean, friendly staff, everything was spotless

Points négatifs: A bit too quiet for us on a night

Points positifs: Api Restaurant was great, orders from menu 10/10 , morning buffet is 8/10

Points positifs: Rooms were beautiful and staff were very friendly and helpful.

Points négatifs: Check in process could have been smoother

Points positifs: Everything! The staff were always lovely and friendly. The food in each restaurant was great and so were the cocktails. We felt it was reasonably priced for the experience we had there. The place was beautiful!

Points négatifs: I have no feedback on what could have been better. My only issue while I was there were the mosquitoes, but that isn't the resort's fault!

Points positifs: Beautiful location friendly and helpful staff great for kids

Points négatifs: Nothing I didn’t like about this hotel

Points positifs: Tout...simplement magique !!

Points négatifs: Rien

Points positifs: petit déjeuner était d une opulence délicate et de qualité...super ! les repas bons et typiques

Points négatifs: certaines personnes ( très peu) du personnel désinvoltes, il manque un élément dans l assiette .On le signale; l assiette reprise avec les excuses suffisantes...j ai vu la personne mettre mains nues l aliment manquant et une grimace d agacement

Points positifs: Il y a énormément de choix dans le buffet du petit-déjeuner. Tout est excellent. L'accueil, le cadre et le service sont exceptionnels.

Points négatifs: Les frais de taxi bateau aller retour afin de rejoindre Tonsai.

Points positifs: Emplacement de rêve. La vie en plein jungle. Eco responsable. Entretien de l’environnement très bien.

Points négatifs: Restauration pas à la hauteur de l’établissement malheureusement.

Points positifs: The location of our room, looking directly onto the beach was beautiful and the WiFi was great even on the beach

Points négatifs: We were charged too much for our laundry service but they sorted it out for us during check out. Bit pricey. Be careful of service charges and taxes, there’s a lot of them and they’re hidden.

Points positifs: Location is amazing, great to disconnect from the hassle of big cities. You can see both sunrise and sunset. The staff is really friendly, everyone smiles. There are a few cats in the hotel, we loved that.

Points négatifs: Pretty much everything in the hotel is quite overpriced: Lunch, dinner, drinks, tours, even the water (60 baht for a 500ml bottle). We ended up arranging all this at the shops & restaurants outside the hotel, which saved us a lot of money. The room was worn out, it needed renovation. The only way to get to the main pier is via long-tail boat, which costs about 1000 baht. The hotel should provide free boat shuttle service a couple of times a day so that guests can visit the pier. We only got 2 complimentary bottles of water per day, considering the heat this is definitely not enough (and buying it at the hotel's shop is quite costly).

Points positifs: very friendly and helpful staff.

Points négatifs: high prices for transportation and food. You are paying almost european tarrifs for drinks and food. Did not enjoy the possible lower prices in Thailand. Be prepared to spend some money.

Points positifs: The kids club was amazing. Our kids met loads of friends and were entertained all day.

Points négatifs: For the price our bungalow was a little dated.

Points positifs: Beautiful hotel overall, wish we had of stayed longer.

Points positifs: The view of the sunrise and sunset, the white sandy beach

Points négatifs: The sewage problem

Points positifs: Everything apart from the transportation that cannot be provided from them.

Points négatifs: No shuttle or pickup/drop service available to and from the hotel to the main pier. They can arrange it at a cost however considering the hotel is at an isolated location, it shouldn’t be the guests responsibility to pay for the boat from the pier to the hotel.

Points positifs: Nous avons apprécié le professionnalisme de Mr Bow au restaurant Sunset et la vue sur la mer depuis la piscine privée de notre villa.

Points négatifs: Le personnel désagréable à la réception, le check-in chaotique, le fait que mon mari ait à sortir lui même les valises pour les mettre sur le véhicule électrique, le fait que lorsqu'on réclame un plan de l'hôtel ( gardé par erreur à la réception ), on nous réponde qu'on nous en avait déjà donné un … Le fait que l'employée de la Egg Station au Cha Bah me crie dessus au petit-déjeuner le premier jour de mon arrivée car je n'avais pas compris ( personne ne me l'avait expliqué !) qu'il fallait remplir un papier en cochant le type de cuisson souhaitée des œufs. Que l'on soit très restreint dans le choix de la nourriture au Sunset restaurant ( Thai exclusivement ) alors que le restaurant Cha Bah offre un choix plus large de nourriture. Celle-ci peut être servie dans votre chambre ( où il n'y a pas de table ) mais pas livrée au Sunset restaurant. Que le matelas devant la piscine privée de notre villa soit sale .

Points positifs: Everything is amazing

Points négatifs: Less vegetarian options in the breakfast

Points positifs: Excellent service and amenities

Points négatifs: None

Points positifs: Location, sunset view, the staff the staff the staff

Points négatifs: The small construction work, note it wasn't noisy

Points positifs: Tout était parfait, un petit paradis à l'abri

Points négatifs: Rien

Points positifs: Bien situé

Points négatifs: La propreté

Points positifs: Bien situé

Points négatifs: N'était pas propre. Chambres défraîchies et les équipements.

Points positifs: Location is excellent, rooms are comfortable and nice

Points négatifs: Wifi needs some work, a lot of dead zones (inside the room didn't connect and on the porch great connection

Points positifs: Le personnel est très gentil et serviable. Nous avons été transféré vers une chambre deluxe. Une atmosphère relaxante.

Points positifs: The peacefulness of the island. Not many people

Points négatifs: There were mosquitoes in the room buzzing in my ears

Points positifs: As I studied hotelmanagement and worked for several years in a hotel myself as soon as I walk into a hotel I feel the atmosphere of a hotel. This hotel has it all! Such a friendly, helpfull staff and a great host from arrival to departure who makes you feel so welcome! My husband and I came back to Koh Phi Phi after 12 years..Now together as a family with our son 9 years old and daughter 7 years old. We were so happy to stay at laemtongbeach as it's perfect for a family and a great place for snorkling! The beach is beautiful! We enjoyed breakfast in the morning, the friendly staff and also the choices of american/european breakfast but also the menucart for Thai breakfast! Also the menu for lunch and dinner has a lot of choices for all nationalities. We enjoyed the thai kitchen so much and again also the friendly, happy staff! Housekeeping is doing a great job, the rooms are very clean! We we're sad to leave and hope we will back soon again! Sooner then 12 years..;)

Points positifs: Nourriture bonne Le cadre est magnifique

Points négatifs: Les bungalows sont mal insonorisés La plage est bruyante avec le trafic incessant des bateaux Propreté extérieure à l’hôtel pas top

Points positifs: L'emplacement sur la plage, la piscine, tout sur place. Calme et reposant, parfait pour un séjour détente.

Points négatifs: Un peu loin de tout, le bar sur la plage de l'hôtel ferme un peu tôt.

Points positifs: Brilliant location, right on the beach! Nice refreshing beach front pool, plenty of activities and excursions on offer. The restaurant was amazing... such delicious authentic thai food, but also plenty of other options if thai isn't for you!

Points négatifs: Nothing

Points positifs: Le decor la gentiellesse du personel tous

Points négatifs: Franchement li y a rien a toucher

Points positifs: Location was great. Very beautiful. Staff and food were excellent!

Points négatifs: The air conditioning did not work very well.

Points positifs: Plage magnifique, calme mais de la vie sur place (restaus sur la plage) Plongee super en face de la plage

Points négatifs: Plage non baignable a certaines heures a cause de la maree basse

Points positifs: Des lumière pour lire le soir serait un plus. Quelques fruits frais au petit déjeuner Sinon c'est parfait

Points positifs: Location Breakfast and dinner.

Points négatifs: Mosquito spraying without warning. Spraying the room with odour chemicals...

Points positifs: Helpful and kind staffs, nice breakfast, good location, modern and spacious room

Points négatifs: Too many boats outside hotel, the beach is not clean.

Points négatifs: It’s far away from phi phi town

Points négatifs: Cockroach the size of my palm in the bathroom. Sheets were dirty. Very loud form the Ibiza pool parties. Wouldn’t recommend.

Points positifs: Les commentaires des clients aident à choisir l’endroit et on peut localiser l’hôtel .

Points négatifs: Notre réservation a été confirmée puis j’ai reçu un e-mail pour me dire que l’hôtel ne pouvait pas me donner la chambre réservée et confirmée pour la première nuit. J’ai lu le message par hasard. Ce n’est pas correct de dire confirmée si c’est faux. De plus, le prix n’inclut pas toujours tout les frais exemple ajout de 3% pour paiement par carte de crédit.

Points positifs: It was cheap, had a great view, and nice staff.

Points négatifs: Was a 50 minute walk to the nice swimming beach, was hard to find from the pier, was on the young party strip so there was techno music blaring till 2am every night.

Points positifs: Good view

Points négatifs: Our room was in top, Its hard to climb up in night after party..

Points positifs: petit dej très bien mais manque de fruits et tjrs le même choix pour la semaine les chambres très propre avec frigo mais pas de bouilloire nous on avait prévu dc pas grave endroit super proche de ts le point négatif c' est les boîtes de nuits pas loins impératif boules quies moi qui ne supporte pas le bruit pour dormir j' ai eu aucun problème je recommande vraiment cette établissement nous avions vue mer et piscine au top la plage est a deux minute avec beaucoup de poissons si on s' éloigne un peu avec masque et tuba ile aux singes à la nage trop top

Points négatifs: le sol de la piscine et avoir des parasol

Points positifs: The location was great, pool and its view was amazing. Fantastic location of the resort. The resort was on the beach parties location. Thumbs up for the location of the resort.

Points négatifs: There were no toiletries provided, would have appreciated that. Just provided 2 mini soaps. Otherwise there is nothing negative about the resort.

Points positifs: Cleanliness, spacious and comfortable room with excellent view of the mountain! Beautiful infinity pool, the best on phi phi over looking the party beach. Staff were helpful especially Ate Rizalina Bautista. Highly recommended!

Points positifs: View from the swimming pool.

Points positifs: The swimming pool is fantastic.

Points négatifs: The shower wasn’t good. The water was so hot that I couldn’t take a shower.

Points positifs: La piscine a débordement vue sur la mer Le rapport qualité prix imbattable

Points positifs: View from the pool and balcony.

Points négatifs: Quite old, cockroaches in room. Shower water smelled bad.

Points positifs: The view from the pool is amazing! Although, they definitely need to put some work on the facilities around the pool, no umbrellas and chairs are old.

Points négatifs: Not worth the price. Compared to other properties on the island, this is way more overpriced and not as new. The pool area needs renovation, as well as the room furniture. When we arrived on the pier there were guys from all the hotels waiting to meet their guest and help with the luggage. They told us that the View Point Resort employee didn't go to the pier today, considering that this hotel is one of the farthest from the pier I think they should always have a employee there when expecting guests.

Points positifs: We love Blue Sky! Its one of our favorites. No pool or restaurant but the view and location makes up for all of that! Plus the staff who really make it feel like home. We were given breakfast although not included and collected and taken to and from the port when we arrived and left which just makes the stay that much easier (as its a trek into town but a beautiful one!). Plus we found a great restaurant further down the beach that had lovely, reasonably priced food so that was great!

Points négatifs: Nothing I didn't like :-)

Points positifs: We loved the fact that it’s a small intimate property and the cottages were maintained impeccably! The staff were also so so sweet! Our plan did not include breakfast but they added in breakfast for both the days we were there and upgraded our rooms as well. Thank you so very much! We will definitely be back!

Points négatifs: The only issue was that the water in the bathroom has a very strong smell. I understand it’s because of it being on a island but it was quite bad.

Points positifs: Tranquillité pour dormir Le personnel souriant et aidant La belle plage du resort d'à côté, nettoyée à chaque jour ! Offre du déjeuner Le transport gratuit pour se rendre au port Le lavage de nos vêtements

Points négatifs: Hôtel défraichi , besoin d'un bon coup de peinture à l'intérieur et l' extérieur Jupe de lit déchirée et tâchée Eau de la salle de bain : odeur nauséabonde Plage devant l'hôtel sale : mégots de cigarette, Bouchons de bière, sacs de sable ouverts, déchets, etc...

Points positifs: Perfect location on a quiet and beautiful beach; clean beautiful and comfortable bungalows, superb breakfast. Nice staff super helpful: we organize several long tails tours with them, very good price and attention! Free snorkel on the boat, and good restaurants near... I wanna go back right now!

Points négatifs: Nothing to declare: ir was more than perfect!

Points positifs: Fantastic place, no complaints (the shower lacked pressure but whatever) - definitely coming back again.

Points positifs: Beau bungalow spacieux, avec une bonne literie et au calme. Le petit déjeuner sur la plage est un vrai moment de détente. Personnel très souriant. Prêt de serviettes de plage. Excursion sympa vers koh phi phi le. Aller retour port / hôtel offert à l'arrivée et au départ. Chemin sympa pour aller à tonsai (un peu sport au depart de long beach) et bonne balade digestive au retour ! Excellent rapport qualité prix (séjour début juillet ).

Points négatifs: Certains équipements sont vieillissants (marches cassée, ...) et mériteraient une rénovation.

Points positifs: The location in front of long beach was amazing Small quiet paradise with lots of restaurants and everything at proximity The friendly staff Size of the bungalow. The free breakfast every mornings

Points négatifs: Nothing

Points positifs: the beach the breakfast

Points positifs: The staff was so kind and helped me feed a stray cat with kittens after I left.

Points positifs: Great friendly staff, very good location away from the crowd at Tonsai with clean beaches where you get to feel living on an island. Great breakfast and deals for snorkeling trips.

Points positifs: Chambre très jolie même si mériterait un petit rafraîchissement. Personnel très gentil, vue sur la plage avec tout ce qu’il faut :) Ils proposent des tours en long tails avec départ tôt le matin, tout le monde ne propose pas ça.. Petit déjeuner excellent et gratuit, génial!

Points négatifs: Salle de bain pas terrible, eau vraiment pas bonne mais je pense que c’est du au fait de l’île sûrement..

Points positifs: Genial ! Súper spot le bungalow A2 and very good staff

Points positifs: Everything

Points négatifs: Nothing

Points positifs: L’emplacement paradisiaque, le personnel adorable , hôtel propre, restaurant bon. Gros coup de cœur de notre séjour en Thaïlande

Points négatifs: - wifi ne fonctionne pas dans les chambres mais pas du tout problématique au regard de l’endroit - payer 100 bath pour aller au centre (juste l’aller)

Points positifs: Scenic view and at the end good value for money

Points négatifs: In front of a small pier, too many boats. It is not following one style, is a mix of things, you feel like nowhere. A bit of bali, australia, thai. Where am I? Staff is too arrogant, you feel not welcome. They need to take serious actions with chef, I order a lot of fresh fish to grill and he hadn't the courtesy to bring some white rice as is common in all thailand (they want you to order some extra fried rice and pay more)

Points positifs: -Near the Long Beach -nice atmosphere at night near the beach -good for couples

Points négatifs: The transportation for the main pier

Points positifs: The resort was absolutely lovely. Beautiful beach, lovely welcoming staff, away from the hustle and bustle of the main town, yet within a short taxi boat ride. Good food and massive choice in the restaurant, and plenty of drinks available at reasonable prices at the bar. Happy hour between 4-6. Will happily return.

Points négatifs: The WiFi requires repeatedly logging in but it works. Apart from that we loved our stay there and hope to return. Beautiful place.

Points positifs: The beach of the hotel (longbeach) was really impressive, we could see the fish in the crystal clear waters. The pool was really cool too Friendly staff and cozy environment

Points négatifs: The tallest bungalows are difficult to reach by foot However the hotel provides transport for you and your luggage at the check in or the check out

Points positifs: This is a wonderful place for couple and family. We had 2 nights and want to come back every year. The room is so charm, convenient and quiet. We lived in a bungalow with many flowers surrounding. The bed is super comfortable. They also have a beautiful swimming pool and I don't want to go to another place. This is the best place I have been to.

Points négatifs: Wifi is not so good and it is automatic dropped after a few minutes

Points positifs: the view of the hotel when your arriving by the longtail boats is amazing!!! the food in the restaurant on the beach was sooooo good and the breakfast was probably the best we have had in thailand, so much choice !! they refill your fridge everyday with water, a refreshing towel, cola and snacks which was really nice. the beds are super comfy and the room was kept surprisingly clean considering we where staying right on the beach

Points positifs: Liked the location, had special vegetarian food menu. Fire show

Points négatifs: While checkout the staff boy asked us to pick our baggages even after seeing bandages on my fingers which was rude and they still expect tip. The only place where I didn't provide tip to staff boy in my 9 day Thailand tour. Considering that guest come back to resort from sea tours post check out time, for same day transfer they check out and keep luggage at counter. Request resort management to provide room for 15 mins at least for laddies to freshen up and change wet clothes post phi phi lay and other beach tours even if at nominal charges. It adds long way to the satisfaction level of the guests.

Points positifs: L hôtel est très bien . On vient vous chercher au port et on vous ramène gratuitement. La plage est très agréable et calme . Le soir , on peut voir un beau spectacle avec du feu . Le restaurant est un peu plus cher qu’ailleurs. Notre coup de cœur ❣

Points négatifs: Rien

Points positifs: Incredible location for snorkelling, shark point is a good swim away however we went there on both days and saw sharks! Companies wanted a lot of money to take you there by boat whereas at this hotel you have it on your doorstep! Breakfast is lovely, nice comfortable rooms. Really happy there was a transfer for us when we arrived and a free transfer back to the main town on departure.

Points négatifs: The bathroom had a weird smell throughout our stay which wasn’t particularly pleasant even with the cleaners attempt to rectify this. We stayed in the most basic room which had another bedroom attached obviously for families that want joint rooms. The problem with this is the walls seem to be so thin you can hear everything that’s going on next door which is annoying when trying to sleep. We also felt that the restaurant was too expensive and that the hotel should offer at least one or two shuttles to the main town each day instead of having to pay every time as there is no other way to reach the town except by long tail boat.

Points positifs: The staff were really nice. And the view of the room was beautiful.

Points négatifs: To walk to our room was a little difficult

Points positifs: The location of the, on Long Beach, is very good. It's rather quiet and it's definitely the nicest beach. To the City, where you'll find shops and restaurants, it's only a 30 min walk.

Points négatifs: The Hotel staff didn't show very much interest to make us feel welcome. No "how was your stay?" or things like that. The quality as well as the service at the hotel restaurant is also very poor (pancakes are from the box. Rice and potatoes in curry were old)

Points positifs: Absolutely the most perfect location on Phi Phi at Beautiful Long Beach. Most of the other places on Long Beach were quite run down but Paradise Pearls Had beautiful gardens and the cabins were lovely. Our bathroom could use a repaint but apart from that, perfect. The breakfasts were sensational

Points négatifs: Only that we booked a boat trip and weren't told we would need to make our own way back from Tonsai, a genuine mistake.

Points positifs: Le cadre et la mer (belle plage et eau claire !!!) Les jardins et chalets bien entretenus

Points négatifs: Un personnel pas du tout souriant et désagréable Un petit déjeuner rationné et médiocre Beaucoup de passage de bateaux, ferrys La ville « Town » (animations et grand choix de restaurants assurés) n’est pas facile d’accès : soit prendre un taxi bateau à 100 Bhat par personne soit y aller en pied et compter 30 minutes à emprunter des chemins escarpés (sympa quand il fait beau mais en temps de pluie ...) Plusieurs coupures d’électricité Chalets ont besoin d’être rénové

Points négatifs: We spent 6 nights here. The place is on a beautiful secluded beach which is very clean. We stayed in Q2 and the bedroom was big with a really nice balcony. The view from there was magnificent . The restaurant is right by the beach and they had good dishes . The staff was friendly and helpful. We had a couple of great massages which were in a beautiful setting. There are long boats that can take you into town but we walked in there almost every day. About 30 minutes a long the coast which was really nice . The highlight for my grandkids was that we saw monkeys on the property and above in the forest. We swam a lot and the water was glorious.

Points positifs: Everything! Bathroom light didn’t work, only reason for slight reduction in score!

Points négatifs: I would have liked to stay in Thailand longer, but I have to go back home for work etc!

Points positifs: On the nicest beach and so lovely

Points négatifs: Had to walk a while and on a difficult trail to town

Points positifs: Staff was really nice

Points négatifs: Bedrooms look more beautyful in the pictures. The location of the hotel is far from the centet of the island where you can enjoy having good meals, make Shopping, have good deal with boatmen. You can see how rusty are the pipes of the toilet, break fast isn't good enough...

Points positifs: Le site magnifique la plage superbe la possibilité de marcher jusqu'au village sans prendre les taxi boat Les massages

Points négatifs: Le personnel peu agréable excepté les masseuses formidables sympa et très professionnelles Pas de lampe chevet éclairage glauque dommage On a un varan de 2 mètres qui est rentré dans la chambre je peux vous dire que ça fait un sacré drôle d'effet...il n'était pas impressionné du tout par notre présence On a réussi à le faire sortir quand meme Wifi pas terrible

Points positifs: Location on beach, good size rooms, good restaurant

Points négatifs: Rooms a bit dated, washroom could use update

Points positifs: Bungalow qui ne dénature pas la plage, comme certain autres hôtels qui ont deforesté pour construire des trucs affreux, ceux-ci se fonde dans la nature, dans un vrai jardin tropical très bien entretenu avec des arbres et fleurs partout, c'est absolument magnifique. La plage est sublime et le restaurant tellement beau et on y mange bien.

Points négatifs: Rien

Points positifs: Nous avons apprécié le bungalow avec sa terrasse vue mer, la plage, le restaurant, le personnel agréable et accueillant, les massages, la possibilité de rejoindre le centre à pieds...

Points positifs: I travelled with my husband and 16 months baby. Location was great, the beach is beautiful and you don´t get to see from there the town which is a good thing, instead you have a beautiful view to other island where Maya bay is. We stayed in the King room which was huge and comfortable. It didn´t have the extra sofa/bed that appears in the pictures. From there it´s a 20 min enjoyable walk to town. We went one afternoon to the town to have dinner and came back at 11 pm on a taxi boat. From the hotel you can get also walking to Loh Moo Dee beach on the other side that was very enjoyable for our toddler. We stayed for 3 nights and would definitely have stayed longer if we knew we would have such a great time. We recommend visiting Pileh Lagoon, sightseeing is stunning, those places that stay in your memory for ever. We didn´t had much time to do other boat trips, as we were travelling with the baby we stayed most time in our beach which is beautiful. The restaurant is placed on the beach and is just blessing to have breakfast in that incredible natural atmosphere.

Points négatifs: Staff could be more friendly The taxi boats make so much noise when they pass by.

Points positifs: It was close to pier had everything new buy. Staff were very helpful

Points négatifs: Everything was perfect. The safe was bit hard to understand but we got there in the end

Points positifs: Bien situé au bout de la plage, donc au calme tout en étant proche des commerces.

Points négatifs: Chambre très petite. Salle de bain pas très aérée, odeurs d'humidité et refoulement d'égout.

Points positifs: Location and proximity to the beach

Points négatifs: The bathroom

Points positifs: Location was good if you want to stay slightly away from the party (15min) close to beach and has a section on beach for swimming in boat side. Actually preferred this beach side better as gets deeper faster, the other side you walk for ages. Had free beach chairs. Cool bamboo bar/restaurant next to it along with a convenience store, juices, massage, boat tours etc. they help take your luggage from pier and back in a trolley.

Points négatifs: Fridge didn’t work, didn’t ask for it to be fixed though.

Points positifs: Good location on the beach! Loads to do and see. Private area on the beach reserved for customers and towels at reception. Snorkelling is a must

Points négatifs: Basic room but value for money.

Points positifs: Nothing.

Points négatifs: Air con didn’t work properly, advertisement suggested private beach (there was no such beach), bathroom looked like an old locker room.

Points positifs: Only location and quiet

Points négatifs: Room readiness, toiletries, electronic system, cleanness, room facilities.

Points positifs: The beds are not to bad. Is in front of a beach.

Points négatifs: Its the last hotel in the island so to get to the city center, where the good food and shops are you need to walk longer. The shower had very low pressure. The take the word “resort” very lightly.

Points positifs: Value for money is great, location is a bonus, near pier- 10 minutes walk but you have access to the "private beach" staff is very nice and professional, tourist information on site- you can plan your trips or ferry tickets on the spot, comfy bed

Points négatifs: bed sheets are a bit old, def used a lot, not as sparkling clean as I would expect, duvet simply arranged between bed sheets, poor lighting on patio/ balcony

Points positifs: Nicest and quieter part of the island. We love it! Just a Few steps from a nice beach. Super clean and comfortable. They also offer free chairs at the beach. Friendly and helpful staff, they take your luggage to the pier for free.

Points positifs: location near the beach, at the end of the busy beach front so less busy here

Points négatifs: i know it was off season but there is basically nobody to ask anything if help is needed.

Points positifs: L emplacement, la piscine

Points négatifs: La salle de bain

Points positifs: La piscine est magnifique! Et avec de la musique. Malheureusement la pool party n'a jamais eu lieu.

Points négatifs: La douche de la salle de bain était bouchée et n'a jamais été débouchée. Ni nettoyée.

Points positifs: Amazing staff (the lady who is on the lei beach pool bar is a total darling) Amazing room (villa with pool) where we could wake up and see the sea, and then when the pool closed we had our own pool too! Poolside pool was amazing, and the breakfast was the best that we had throughout our stay in Thailand. The secret pool is also nice! Charlie’s bar which is part of this hotel is also lovely, slightly to the left when you go out past where you would have breakfast! So many different elements to this hotel. I would 100000% recommend this to adults and couples. There was a 20 bhat charge to get into phi phi which is not stated! Monkey beach is a short kayak from the hotel (20 mins) Which had the most amazing beach! I would also recommend Cosmic restaurant which isn’t that far from the hotel! Opposite cosmic there is an exchange place which has the best rate. I would also suggest going to the viewing point! But it is 30 bhat PP (June 2019) to get in (it doesn’t tell you at the bottom)

Points négatifs: Disappointing staff on check out, who charged us for more drinks than we had from the minibar. (Would not deter me from returning) Beds are a bit hard - but most hotel beds are.

Points positifs: We were close to Tonsai Pier

Points négatifs: We booked a sea view room which looked over a concrete pit and trees - no sea view. Loud music played every night until 1 am.

Points positifs: The location

Points négatifs: Staff was rude. Their focus is just to extract money out of the customers pocket. The toilets/bathroom was disgusting and smelly just like a open sewer hole. Not at all recommend for families. No phone in the rooms to order food or the bell boy. The food was also not worth it.

Points positifs: Second time at phi phi princess! Just love this hotel, staff friendly, rooms clean and lovely pool with amazing views.

Points positifs: Favourite place in Thailand

Points positifs: Breakfast is good with variety of foods. Pool is good. Room provided with slippers, umbrellas & beach mat which is very useful.

Points négatifs: Everything else are good but staff attitude must be improved! We come in big group and we do not feel welcome. Staff at the reception keep on reminding us about not to destroy their facilities, not to stain on the bed, keep quiet at the reception & etc. Know that its a procedure but seriously I dont feel comfortable about the way they speak. Check like an inspector when we were checking out. I dont feel like a guest at all. Maybe they have bad impression for big group but this is not fair for us.

Points positifs: Très bel emplacement, superbes piscines, super accueil!

Points négatifs: Certains transats sont payants (évidement, les mieux placés), de ce fait, ils ne sont que très rarement loués. L’hôtel devrait proposer une formule "all inclusive".

Points positifs: Fifth hotel we’d stayed at during trip to Thailand having went to Bangkok and Chiang Mai and Phuket previously. Stayed here at recommendation of a friend for location. And location was really the only positive I can give the place.

Points négatifs: Room was beside a building site and trees hanging in over the balcony which was also filthy (and lovely if you want to get eaten alive on by mosquitos). bathroom and room basic business hotel type you’d find anywhere in Europe (which is fine - but not for the price they charge). I asked to upgrade to another room as didn’t liked the initial one and it would have cost us 10,000 Baht PER NIGHT. I think the staff had a few whiskeys before they quoted that price with a straight face. If you want somewhere nice and aren’t fussed about having to leave the mainland and go back to your resort at like 8pm (as that’s the time of the last long tail boats to your resort) then stay by the coast in a nice resort - I’m sorry we didn’t do this. Otherwise if you want to be on the mainland at night to enjoy the markets and parties then this is perfectly located - but if you’re over like 28 then I don’t think you’ll have much interest in these parties (all ages from 18-23 with hard house music).

Points positifs: Ideally situated for the beach, two lovely pools, one has jacuzzi, fountains and swim up bar and fabulous views overlooking the sea.. Bars and restaurants all nearby.

Points négatifs: Couldn't fault this hotel in anyway.

Points positifs: The location was good and pool was nice

Points négatifs: Staff quite blunt and unfriendly, had multiple issues ranging from dirty linen, uncomfortable bed, issue with a potentially spiked drink at pool party, noisy neighbours and security not getting them to be quiet from 2:30am to 5:30am. Building work and maintenance onsite meant we were woke by builders power tools each morning around 6-6:30am Asked for management on multiple occasions and was always a supervisor not the hotel manager so felt fobbed off even though we sent a lengthy email reference the problems On check in can’t use a pre paid credit card due to there not being a name printed on the card... that was annoying Upon getting in the room the room was stifling hot and full of mosquitos, splatted mosquitos on all the mirrors walls curtains bathroom etc as not been cleaned off from previous guests, pillow cases had holes in them. Harassed at the pool for not wearing our band when they had come off so we left in the room The list was long, it was expensive access to a half decent pool effectively and as such I wouldn’t recommend

Points positifs: Nice room equipped with beach towels, slipper and umbrella , nice pool.

Points négatifs: Staff are rude, seriously need some training about customer services. No smile, wish nothing about our stay there,on the other hand keep reminding us their hotel rules and regulations. I thought we went for a holiday not army training?!! Ruined our mood! Check in very slow, requested 1000baht deposit per room, if no they need to keep a passport copy per room. Requested to deduct on my credit card but they insist they do only cash deposit. Very weird regulation. I booked 12 rooms and requested a birthday cake for my husband, they confirmed with me on booking.com messages but on the day we arrive the staff told me they will only prepare a cake for me the next day. And they pass the cake to the wrong room the next day at 5pm. Seriously? Very bad experience!

Points positifs: Breakfast - the banana and chocolate pancake was very good. The mixed fruit juices were also very nice.

Points négatifs: Although the majority of the staff were friendly, some ignored you entirely or talked to other staff members in Thai when they were waiting your table. The room was extremely hot! The fan was useful but A/C would have improved it massively. And I would have liked an ice cream/lolly which they didn't sell

Points positifs: Super ! L’emplacement Loin de tout

Points négatifs: Les bateaux de chinois qui débarquent à côté

Points positifs: LOCATION - this is a great location if you want to be away from all of the hustle & bustle of the main pier. It was quiet and relaxing as the name would suggest. The bay was good for swimming in and the walk to the viewpoint was great. It was much more restricting in terms of doing activities, and eating in other restaurants for dinner. The boat service provided by the hotel cost 150 THB per trip which meant the remote location added some cost. THE STAFF - were relatively friendly and helpful. They spoke good English. THE FACILITIES - the bungalows were very cute and the seats on the beach were great for reading etc.

Points négatifs: THE WIFI - the WiFi connection was very poor. We couldn't get any service from our room. NO AIR-CON - we were not expecting air con, however feel that the rooms would really benefit from this or a better fan PAYMENT - we paid for our room in advance via a booking.com credit card charge. When we went to check out we had to pay for food & drinks, activities, and boat rides. We were also charged again for our room. When we queried this, the staff insisted payment had not been received. We had no WiFi or cell service so we were not able to check and confirm on our credit card statement that we had already paid. No receipt was provided despite being asked. Subsequent attempts to contact the property and get refunded for this double payment have not yet had a response. A lot of this is on us for not being fully aware of what we had paid in advance however I would not stay here again for this reason alone. FOOD - most of the food at the restaurant was pretty good, although noodles were always under-cooked in meals like Pad Thai

Points positifs: Everything else. It was such a beautiful and serene place to stay, if you want to totally relax for a few days stay here.

Points négatifs: The restaurant was a bit overpriced.

Points positifs: Relax Phi Phi Resort Hotel is just an amazing place for Thailand experience! Staff was super friendly, restaurant is on the beach with good food and good prices. Accommodation is in wooden houses, but that’s what we wanted from to experience so we just loved it. The beach is beautiful, not really good for swimming and lots of stones in it, but we rented kayaks and 10mins to the left and amazing beach for swimming there. Massages were the best, comfortable, literally at the beach. If you’d like to go the 5 star hotel, this is not for you, but for an amazing experience where you can spend all day in a swimwear in a beautiful beach, relaxing, it’s perfect. Will definately come back! Thank you!

Points positifs: Le côté très authentique, Le calme; Logés dans de petits bungalow loin de l’agitation de Tonsai Pier et de ses boutiques de souvenirs. Très reposant ! Idéal pour 2 nuits ;-)

Points positifs: Perfect location. Oasis of peace and beauty. Wonderful beach, beach views and natural landscape abounds. The sea - warm and clear and beautifully coloured. Staff at Relax, caring and considerate. Superb value for money. Beware the monkeys

Points négatifs: Almost 100% perfect apart from the noise of the numerous boats at Coral Beach!

Points positifs: Rien

Points négatifs: Hotel éloigné de tout, il faut tout payer, chaque déplacement coûte 150baths par personne, la bouffe est chère, les chambre sont noirs, il y a beaucoup de bêtes car le parquet est en bois avec des lattes espacées. Aucune plage . Moi je n ai pas aimé.

Points positifs: Absolutely wonderful. I loved every part of our stay here. This is pure heaven. I will certainly be back and will recommend it to my friends in Bkk.

Points négatifs: When we were given a catapult and ammunition we should have had an inkling about this particular experience on the paradise island of Phi Phi. But, each armed only with a litre bottle of water, we made our way to the viewing point. If it wasn’t steep enough to activate all cardio vascular exercise for the entire vacation, half way up we were confronted by two cheeky ( understatement) monkeys and their little offspring frolicking in the background. No amount of screaming, shouting or remonstrating with water bottles was enough to satiate their desire to have our legs for breakfast. They were not letting us pass and they snarled at us with their yellow jagged teeth and goaded us by moving closer each time we tried to get them to move! If walking the almost vertically steep path upwards was arduous, to run back down the same path followed by 2 rabid monkeys was almost fun! Once down, staff in our ‘relax’ hotel armed us with aforementioned catapult and advised us to take sticks with which to beat the monkeys. So armed, and with the added protection of a straw broom, we attempted this dangerous feat once more! But met by 2 couples who between them had seen at least 15 monkeys ‘we were surrounded by 7 of them’ we decided to return and settle for the beautiful beach overlooking the Andaman sea....

Points positifs: Le bungalow donnant sur la plage, et la plage en elle-même. Baignade agréable, mais ramenez des chaussures de plage, lorsque la marée est basse on marche sur des coraux (morts, heureusement à une centaine de mètres il y en a des vivants et le snorkeling est intéressant même si ça vaut pas Koh Tao)

Points négatifs: Le restaurant franchement moyen, je suis resté 3 jours, j'ai beau aimé la gastronomie thaï à la fin j'en avais ras-le-bol. En plus c'était cher. Personnel du restaurant majoritairement blasé, et absolument pas souriant pour un sou quand bien même vous vous l'êtes. Rien que pour cette raison je n'y retournerai probablement jamais. Trop de bateaux en partance pour des excursions dans cette petite baie, en snorkeling je relevais fréquemment la tête pour m'assurer d'être vu et de ne pas me faire percuter, car pas rassurant en plus d'être bruyant et de gacher la vue.

Points positifs: La situation géographique : un petit paradis à l’écart du bruit de Ton Sai. Personnel très agréable et attachant. Plage magnifique et excursions intéressantes proposées par l’Hotel.

Points positifs: Snorkeling accessible en direct, magnifiques poissons. Possibilité de faire du canoë. Vue mer depuis notre bungalow en bois. Personnel très nombreux, service irréprochable. Prix restaurant très accessible. Tranquille. Chemin vers le view point donnant sur toute l'île avec quelques monkeys. Le top!! Parfait pour les familles, accès par bateau qui donne l'impression d'arriver sur un coin de paradis très privilégié.

Points négatifs: Pas de clim donc forte humidité. Il faut y aller par beau temps comme partout ici cela dit !!

Points positifs: Food, sea, relax

Points négatifs: Only electricity from 6pm to 6 am mosquitos

Points positifs: Belle petite plage pour le snorkelling, calme

Points négatifs: Situation isolée de l'hotel (pour se rendre ailleurs, soit bateau payant, soit marche d'une heure à travers jungle), un seul restaurant assez cher (surtout pour le petit-déjeuner, très cher et peu de choix dans les formules), bungalow rustique mais confortable.

Points positifs: What a perfect location and what a perfect atmoshpere. The best beach on ko phi phi don.... amazing

Points négatifs: The shower has cold water. Also the mobility on the islands is not so great but you can also put this on positive side because if you like to be in a relaxed beach resort not in the party part of the island this is the place to be.

Points positifs: The location was amazing

Points négatifs: There was no hot water

Points positifs: Location - closed area, beach. Trips organized by the hotel are more expensive than in the island center, but very ok. Restaurant also good, even though expensive compared to places in island center.

Points négatifs: No hot shower.

Points positifs: I liked that we were directly facing the beach and Relax guests were the only one using it. I also liked the little bungalow we stayed in and the balcony we had.

Points négatifs: Everything was good however it is quite far from the main town - either a 30 min long boat ride or 60 min walk through the jungle! It rained the whole time we were there, boat trips to Phi Phi Leh were off and it was too slippery to go for a walk into the town

Points positifs: Les services comme les massages thaï et les excursions à la journée. La qualité du personnel notamment du restaurant et du bar.

Points positifs: un acceuil très sympa, des petites maisons situées sur une plage de rêve, un bateau qui vient vous chercher à l'arrivée du ferry de Phuket, une nourriture variée et très bon marché, des exccurcions sur les iles proches. Et les massages sur la plage ... Si le paradis existe, je suppose qu'il peut ressembler à cet hôtel. J'y reviendrai, c'est certain ! merci à vous

Points négatifs: rien, tout était parfait

Points positifs: Nothing. If you like the beach and wants to stay the whole day in one place this might suit you.

Points négatifs: Few things!! Transfer from Tonsai pier costs THB150 which is not clearly mentioned in the hotel description. There is no other way (except walking through the bush for 1 hour) to get to this hotel other than taking a boat. Everytime you need to go the centre it costs THB150 if you take the hotel boat or you can get a taxi boat which can cost a bit. When we got there my credit card was charged and they have done the currency conversion. This means the THB is converted to AUD by the Thai bank instead of my credit card issuer. This is not ideal as the conversion rate is low (please ask your bank if any doubts). When I asked the lady about that she was repeatedly saying that was not the case. Had a difficult time sorting it out!!!

Points positifs: The staff was very friendly, always greeting us and trying to help us.. The staff who picked us up in the Pier and took us with the long boat to the resort were also very helpful and took our bags without any hesitation. They helped us reach to the resort with a smile on their faces. When we had a leaking problem in the toilet and a light that wasn't working very well they took less than a minute to fix it. The breakfast included a wide range of options and the prices for lunch and dinner weren't very expensive. Affordable for being in that island and also with the views of one of the best beaches of the island, Long Beach. I'd definetely recommend the place cause we also had TV & Internet.

Points négatifs: I would have loved a different access to the beach but that's nothing related only to the resort, it's more an Island Improvement. We came on a low tide and rainny day so the long boat couldn't reach to our resort itself so we had to stop in a different place and walk from there. The excursion was a bit hard for my 60 y.o. mum basically because she wasn't prepared for that mentally and with the clothes and we didn't know what to expect. We dind't read much about it before hand. But we are very happy of the whole experience.

Points positifs: La plage magnifique , propreté de notre logement. La situation au calme .

Points négatifs: Fermeture du restaurant plus tôt que ce qui est affiché , pression du personnel pour que l’on commande au plus vite ce qui est fort désagréable, impression de déranger . Logement nécessitant un peu de rénovations , douche extérieure très sympa mais un peu vieillotte avec peu de pression .

Points négatifs: no Transport facility . the hotel demand the money .

Points négatifs: Le petit déjeuner sous forme de buffet n’est disponible qu’un jours sur deux. Le personnel est lourd mais gentil.

Points positifs: Views were the main point why we decided to stay here

Points négatifs: Showers were in severely poor conditions and there wasn’t even warm water. There is no pool available.

Points positifs: En face de la mer idéal, le cadre, le calme ainsi que le personnel

Points positifs: You really feel yourself in paradise. The resort is just on the beach as well as the restaurant in front of a crystal clear ocean water and a white beach. Really aprreciated the free pick up/drop by to the pier at arrival/departur (the resort also sent me an email to ask by which ferry I should have arrived).For the evening if you wish it needs 20 minutes walking to the crazy Tonsai or 100 bath day/150 at night by longtail boat. We had a full day tour around the Island which was fantstic, I really suggest it.

Points négatifs: There are no beach chaisr in front of the resort. Understand because of the tide, but it timetable is well known and the nearby resorts have

Points négatifs: The staff were not kind to us, they laugh at our noses and take as for fools. If the receptionist didn’t want to answer something she just ignored I was there. They didn’t pick up us from the port and then wanted to charge us for the boat when we did the check our, supposed was free. The place is full with cats, which sleep at your door, the restaurant was pretty dirty and the staff in it where not properly trained. They didn’t pick our meals when we ate dinner, they just left when they had to close and the cats where all over our plates. It is difficult to get there, I got my foot injured and they wouldn’t take me on a boat to town. The prices of the restaurant are much better in town, and the plates where pretty not enough to get full. Terrible staff. Too high price for the service they provide. At least they could have been polite, but even that wasn’t possible.

Points positifs: Emplacement de rêve, villa tout confort, petits déjeuners sur la plage. On se croirait presque aux Maldives. Prestations soignées, cadre idyllique, très calme.

Points négatifs: Le restaurant pourrait être amélioré : faible choix pour le petit déjeuner, et les plats servies au déjeuner ou dîner sont fades.

Points positifs: Location perfect for families Located right on Long Beach, which is beautiful, peaceful, and uncrowded Our room was bright, clean, and had a stunning view of the sea (but not all do)

Points négatifs: Restaurant staff were miserable, so we ate elsewhere.

Points positifs: Le calme, le dépaysement et le lieu.

Points négatifs: Manque d'animation le soir.

Points positifs: Location Staff

Points négatifs: Breakfast

Points positifs: Bien situé proche du port mais cependant chambre au calme.

Points positifs: L’emplacement La propreté de la chambre

Points négatifs: Aucune insonorisation. Nous avons changé de chambre car pas d’eau chaude. Nous nous sommes retrouvés au rez de chaussée. Très très bruyant !!

Points positifs: Phi Phi Inn has a very nice looking reception area. The staff is nice, although we didn’t interact with them much. Room is nice and clean. Good aircon. Amazing location just a few steps away from the beach.

Points négatifs: There were some holes in the bedding and the bathroom could have a better layout as it was impossible to shower without making the toilet seat wet. The containers for shower gel and cream are falling apart. Was a bit loud during the night. Overall no major problems, would recommend it for a few nights stay.

Points positifs: Close to everything. The owner is very accomodating.

Points négatifs: I saw one cockroach and 1 small spider.

Points positifs: L'emplacement parfait. Le personnel. La clim.

Points négatifs: Les averses sur le toit de taule très bruyantes !

Points positifs: The location is good. Beds are comfortable and ac works properly.

Points négatifs: No hot water. The water from the sink is brown. The receptionist doesn’t speak English so I was not able to communicate with her to see if the breakfast was included or to get a towel beach.

Points positifs: Très bien situé, bon service, grande chambre.

Points positifs: A really good location, only 2 minutes from the port and 5 minutes walk from the main eating/drinking area. It was quiet at night, the air con was good and the staff were friendly but couldn’t speak much English.

Points négatifs: The shower wasn’t great.

Points positifs: The staff were friendly and it was in a very good location. Reasonably priced.

Points négatifs: Beds weren't made each day. Sheets and towels were heavily stained. Walls were very thin between rooms.

Points positifs: The room was very spacious and comfortable and had a balcony to dry towels and clothes. Staff were so friendly and the location was a 1 minute walk away from both beaches!

Points négatifs: Nothing!

Points positifs: Good location, good value for money

Points négatifs: Staff did not make up the room on one of our days there.

Points positifs: Really good location. Room was large enough. Big and comfortable bathroom.

Points négatifs: Room wasn't super clean. Poor wifi signal.

Points positifs: Staff was amazing and the Space between cabins was relaxing, See view from the balcony was very nice and the Breakfest was very nice!

Points négatifs: The pool has a view but the area is on the small side, The beach tanning area is the same! If the could make that area better it would be nice!

Points positifs: we were upgraded to villa for free, amazing views, reef during the afternoon on private hotel beach, it was totally relaxing time, good breakfast, fire show on the beach

Points négatifs: far to swimming pool, beach, restaurant (but there is a bus), sometimes wifi was poor, no cash machine so when our cash was over we have to eat in hotel restaurant which was expensive but had amazing view and good meals, no playgrounds for children, in the middle of the day other excursions were comming to this hotel for lunch so it becommes crowded for few hours

Points positifs: It’s was such amazing place

Points négatifs: The mosquito

Points positifs: I love the set up of villas. Beautiful resort.

Points négatifs: A little dark walking to your villa at night.

Points positifs: Prity much everything

Points négatifs: Leavening Haha

Points positifs: L'emplacement loin de la foule . L'eau turquoise. Les bungalows confortable ainsi que la petite piscine à débordement face à l'océan. Le bon rapport qualité prix.

Points négatifs: A marée basse pas de plage devant l'hôtel. Même si la plage principale est très proche

Points positifs: Location room was very good

Points négatifs: All was ok

Points positifs: We were upgraded to a nicer cottage nearer the restaurant

Points négatifs: There was often a terrible smell nearby and en route to the restaurant

Points positifs: amaizing place, nice staff,all was the best! I recomand you

Points négatifs: all was the best

Points positifs: The beach and location were perfect. The cabins were so clean and beautiful. The private beach and pool were more than I could ever imagine. The staff was friendly and attentive. They even met us on the ferry and got our luggage. It was so perfect. We loved every minute of our stay. Perfect paradise.

Points négatifs: Loved it. If the breakfast had capacino it would have been perfect.

Points positifs: La gentillesse du personnel, la plage privée petite mais très belle et agréable pour le snorkerling. La piscine agréable. La vue du bungalow sur la mer La localisation de l’hôtel sur Laem Tong Beach, loin de l’agitation de Tonsai La navette entre Tonsai et Laem Tong Beach 4 fois par jour (200 bahts)

Points négatifs: La distance entre le logement et l’accueil, 5 bonnes minutes de marche à chaque fois. Le petit déjeuner pas terrible L’isolation de la chambre qui est moyenne donc même avec la climatisation il est difficile d’être au frais, et la nuit il est nécessaire de la laisser allumée pour ne pas suffoquer

Points positifs: Friendly, helpful people. Lovely setting.

Points négatifs: Very good!

Points positifs: The room was very clean and big. The staff were very helpful. We stayed in a pool side room and the views were incredible! Not to mention the monkeys that live in the Cliff that the hotel is build on.

Points positifs: Everything

Points positifs: The view from the room was excellent as was the room décor. The infinity pool was great.

Points négatifs: Breakfast was below average. Small range and no Bacon (Only Chicken Bacon?) Breakfast area was a bit smelly (animal urine) which was a turn off. The monkey problem meant that we tended to keep our balcony doors closed and were always on the alert for Monkeys. There was no access to satellite tv. TV stations available were local in local language. Staff were unable to help.

Points positifs: The room with pool access , and the amazing view

Points négatifs: Breakfast very very poor

Points positifs: Loved the quieter location down the end of a quiet beach and 10 mins walk to Tonsai pier. The men who took our luggage to and from the pier were very helpful and friendly. The pool access room No. 3001(twin) and 3002(double) were in our opinion the best rooms there. We stayed in 3001 as we couldn't get a double and this corner twin room had a magnificent view with windows both sides. The view really was the best thing about this hotel, right on the beach and next to a fab restaurant called Mama's with delicious food and well priced right on the beach. The men who tried to fix the aircon and spent around 5 hours working it out were lovely and tried hard to help. The breakfast was good, nice muesli and yogurt, some fresh fruit and you could opt for fried or scrambled eggs to be cooked for your taste at breakfast.

Points négatifs: I'm not usually one to write such a long negative review, but hope this feedback is helpful and might make a difference.One big thing that impacted our stay was the staff on the front desk not being able to understand English, but saying that they do. We had a few maintenance issues that could have been easily resolved, but communication was difficult and eventually I suggested we use google translate to communicate. I would suggest that all staff use google translate on a device to communicate with guests as you can't ask a question about anything, which is a problem when nearly all the clientele are english speaking. Ferry info, hiring kayaks, and getting help was so hard. And they weren't overly keen to help and work it out anyway. Our aircon kept cutting out during the night, so we couldn't sleep for the heat and kept turning it back on only to have it cut out again. I reported this three times before i was able to talk directly via google translate with the aircon technicians. Lack of sleep had a huge impact on our comfort and this could have been sorted much earlier. I reported our overflowing drain three times, and this was never fixed so the water from the shower was almost flooding the bathroom. I reported this on leaving, so the next guests would be ok. The lift would never close, so it kept closing and opening so we ended up using the stairs to the 3rd floor every day. I noticed that floor 4 and 5 were vacant of guests and wondered if the hotel might be conducting maintenance, which it clearly could do with. We also noticed that the hotel bookings showed it was fully booked so was deliberately not at full capacity. This was obviously a really nice hotel in it's day, and could be again. The location is superb and the rooms are massive. There's a kitchen with many empty cupboards and only a microwave and a few plates to use here. So not that useful apart from having a fridge.

Points positifs: Good sized rooms, and comfortable beds. Nice and clean pool. Location was peaceful away from the main Phi Phi town centre. Friendly and helpful staff at reception who will advise you on the tours and attractions best for your group.

Points négatifs: Spread of breakfast could have been a bit more, and labels on some Thai food would have been helpful. Rooms on the balcony would be nice to have lights outside. There are also some monkeys who are quite brave, and went into our room to steal our snacks.

Points positifs: La situation géographique idéale La piscine La plage à côté

Points positifs: Large room, comfortable and spacious.

Points négatifs: We had a beach front room and would have liked if there was more privacy as when tours came to the beach front early in the day they were right at our window. Once they were gone later in the day it was ok.

Points positifs: Great location.

Points négatifs: Ac continued to fail. They did s bait and switch on the upgraded room. Had to get the manager involved

Points positifs: l'emplacement est très bon, le petit déjeuner pas mal

Points négatifs: le petit déjeuné et room services

Points positifs: The sea view room with pool access was perfect! It had everything. Would love to come back again.

Points positifs: The view from the hotel was nice but the beach was very narrow and the hotel hostel dozens of tour boats for lunch, so between 11 and 3 pm the beach was so crowded that we left to other beaches

Points négatifs: We got a room with holes in the wall and bad smell coming from the bathroom. After much insistence they switched the room for something slightly better. breakfast was average at best, the hotel is kind of far from downtown and the staff is not friendly. The water from the showers switched from very cold to very hot within seconds, so we ended showering with cold water. Overall a very bad stay. I question how the average ratings are so high for this hotel, someone should check the feedback to ensure they were real guests