Hôtels à Playa de las Américas

Points positifs: All good - recommend the Privilege upgrade

Points positifs: Food was incredible, really great selection, staff were so friendly and good fun

Points négatifs: Rude lady in the spa

Points positifs: The privilege sun bathing deck with a hot tub and bar for all inclusive

Points négatifs: Another stay at the conquistador what great service we booked a privilege room and was not disappointed. We look forward to going again next year.

Points positifs: Location by the seafront superb. Good selection at breakfast and long service hours so could eat early or late as desired. Cleanliness good throughout. Entertainment every evening if you want it although we went out in the evenings. Lovely big pool. Nice communal bar/lounge areas. Plenty of space and comfortable. lovely terrace above the pool looking out over the sea.

Points négatifs: This is a big multi floor hotel with four lifts. However, the wait for a lift was far too long most of the time. They were very slow. Breakfast was good but the lack of fresh coffee was disappointing. Only machine coffee with synthetic tasting sweet milk air con was acceptable but only just.

Points positifs: Staff who made up rooms were good

Points négatifs: Overpriced. Pool bar and food service slow not enough staff. Waited half an hour at pool bar restuarant and still no one came to take our order. Unacceptable so walked out. Breakfast staff arguing with one another and kicked tables. Bad attitude. Will not stay again.

Points positifs: The food selection and quality was very nice, the entertainment was great but very short, The small pool was very warm.

Points négatifs: The reception staff were very helpful , but certain members of the restaurant staff were very rude unfortunately and for the price I expected much better quality mattresses they were very hard and you could feel the springs on the kids beds, couldnt use kids inflatable rings or anything in any pools wasn't clearly stated before arrival.

Points positifs: Les animations La vue

Points négatifs: La literie très ferme La propreté des couloirs

Points positifs: Loved it all

Points négatifs: Nothing

Points positifs: l'emplacement

Points positifs: L’emplacement, grandeur et propreté des chambres .

Points négatifs: Ç’est la 3ieme fois que je séjourne dans cet hôtel , mais je ne crois pas que j’y reviendrais car j’étais très déçue de l’attitude du personnel surtout où niveau de 2 réceptionnistes de la réception. Pas souriantes ni aimables et pas la moindre envie de faire un effort au niveau de la langue française. Ex je me suis adressée a une réceptionniste en français qui a la fin de ma phrase me répond «  sorry «  rien de plus ... je lui reformule ma question en anglais , j’obtiens une réponse tout ce qui est de plus court ... bref .... 2 min plus tard une cliente s’approche de cette même réceptionniste en s’adressant à elle en français... ne voilà t’il pas que la réceptionniste lui répond en français certes avec un peu de difficultés mais en français et avec les explications nécessaires . Merci Messieurs les réceptionnistes qui ex étaient tout à fait le contraire , donnez des cours à vos collègues féminines ;-)

Points positifs: Tout était bien. La vue de la chambre magnifique ! Ambiance dans la piscine génial!

Points négatifs: Un peu chère quand même ..

Points positifs: L'acceuil chaleureux, la générosité de la gérante qui nous a surclasser en suite junior afin qu'on soit à côté de nos enfants. Le resto est une merveille, buffets à théme copieux, bien garnis et de bonne qualité, jus de fruits frais, variétés de bonnes viennoiseries, crêpes, grillades de viandes et poissons tous les jours. Un grand merci à Rafael pour ses excellents croques monsieur servis toujours avec le sourire.

Points négatifs: 1-Il serait bien d'avoir plus de variété de charcuteries pour ceux qui ne mangent pas de porc 2-la literie pourrait être améliorer car un peu trop ferme.

Points positifs: all was good

Points négatifs: nothing

Points positifs: New fresh hotel. Friendly staff. Balcony-view. Pool size and area. Vegetarian offers at br.fast and dinner.

Points négatifs: Breakfast-coffe inconveniant. No coffee served at dinner. Where is the smoked salmon and the blue-cheese for breakfast? Slow elevators. Few and invisible pool-showers (gives unclean poolwater)

Points positifs: Staff very friendly Pool lifeguard Pedro excellent Receptionist Pia very helpful Waitress Rosa excellent

Points négatifs: Able bodied people occupying disabled places in Dining room

Points positifs: L'hôtel lui même : très bien situé, chambre spacieuse, restaurant de bonne qualité, la piscine

Points négatifs: L'insonorisation des chambres

Points négatifs: I didn’t want couch in room but staff wouldn’t move it!

Points positifs: Nous recommandons fortement cet hôtel. L'accueil est parfait, le personnel est à l'écoute et s'occupe des clients. Merci à Luis à la réception et à Monica au service client qui ont été bienveillants tout notre séjour. Les chambres (352 pour nous) sont propres, grandes, et ont la vue sur la piscine. Les murs sont épais et le personnel est discret, ce qui permet de faire quelques grasses matinées. Le buffet est renouvelé tous les jours. Il est bon et les serveurs sont professionnels. Il y a des animations la journée (ping pong fléchettes, tir à l'arc...) Et le soir au bar de l'hôtel qui ferme à 1h. La rue principale de la playa de las americas est à 100m et la mer à 150m mais si vous voulez profiter de la piscine, elle est chauffée juste ce qu'il faut :). Bref, l'hôtel est top, nous avons passé un séjour formidable et nous reviendrons !!!

Points négatifs: Rien à redire. Si votre vol retour est après votre check out, l'hôtel vous propose de profiter de la piscine et vous met à disposition une chambre pendant 30 minutes pour prendre une douche et vous préparer pour le départ.

Points positifs: Experience was excellent staff and hotel excellent too....dinner buffet was better some nights than other nights

Points négatifs: No bathroom pack....showercaps, extra soaps, toothbrush etc.....

Points positifs: The buffet was amazing. Friendly staff (with the exception of the lifeguard) and very clean hotel.

Points négatifs: The Vulcano is a beautiful hotel, but it should be advertised for adults only, and not for families with children. All of the activities offered are aimed towards the older market, and I would say that at least 80% of guests are of retirement age. They advertise having 4 pools, but aside from a tiny paddling pool, which would be suitable for toddlers only, the remaining 3 pools which are hardly ever in use, are not particularly child friendly. Our 10 yr old was told by the lifeguard that he was not allowed to jump in the pool at any time, no inflatables are allowed, unless it's a specific swimming aid, and he wasn't allowed to use his snorkel. Basically, the pool is for swimming and nothing else. One suggestion would be that the Hotel has 1 of the 2 main pools for adults only, as for the entire week of our stay we only ever saw 1 person actually using the other pool. When we mentioned this to hotel staff, they sympathised, and suggested that we could use the facilities of their sister hotel down the road. We did check out the other hotel, which was very overcrowded, and of an inferior quality.

Points positifs: Great ,modern and spacious room Beautiful lobby area Kind staff Nice breakfast and dinner

Points négatifs: A slight smell of moisture in my room Matresses could be betteR Car Park place in the hotel would be really appreciated, if it existed!

Points positifs: A wonderful hotel with a peace atmosphere.

Points positifs: - La chambre est top - L’emplacement de l’hôtel est parfait - Une mention spéciale pour Enrique (le chef), Raul, Cindy et Pedro du resto qui sont hyper sympa et top comme serveur!

Points négatifs: - C’est dommage de devoir payer pour utiliser le coffre et le frigo de la chambre. - Deux/trois serveurs un peu moins souriant que d’autres.

Points positifs: Good location, lovely refurbished hotel.

Points négatifs: Despite no reserving sunbed policy this happened earlier and earlier every day. Dress code in evening also appears to have slipped slightly.

Points positifs: Location, staff, support, hospitality, room size and location. Everything was fine.

Points négatifs: Wifi was poor on the 1st floor but it's too minor issue. On the 2nd floor it worked ok.

Points positifs: L appartement hôtel était très bien l emplacement Au pied de la plage et du centre au ville.... Je le recommande vivement Nous y retournerons Merci pour l excellence de booking

Points négatifs: RAS

Points positifs: Un super emplacement avec accès à tout quand on le souhaites.. la mer a 1 min à pied, la femme de ménage très souriante chaque matins.. je recommande a 1000%. Merci !! Top rapport qualité/prix!!!!

Points positifs: Location Location Location.........sitting out on the balcony at night, listening to the tide ebbing and flowing , watching sail boats swaying from side to side, , moon light shining on the water, sipping a glass of wine.........perfecto❤️❤️❤️

Points négatifs: I did feel the steps in the property could be dangerous for young children or the elderly

Points positifs: L emplacement et la surface

Points positifs: Location was perfect

Points négatifs: The pool was small and very deep

Points positifs: Fantastic location would recommend it highly. Really clean and tidy place

Points négatifs: The decor needs updated

Points positifs: Clean, convenient. Aircon in lounge and parking

Points positifs: L emplacement face à la mer. L appartement très spacieux

Points positifs: La situation idéale, appartement spacieux et très confortable, l’accueil sympathique (surtout Ani) et une équipe disponible et agréable

Points positifs: L’appartement à la vue sur la plage et il est également au dessus des commodités. C’est très pratique.

Points positifs: Very good location and great staff

Points positifs: Exceptionally clean, staff very friendly, location great overall superb stay

Points négatifs: The beds are extremely hard giving me a poor nights sleep

Points positifs: We didn't try the breakfast although it looked very good but the location was excellent for the beach, restaurants and bars

Points négatifs: Just an observation but the apt could have had an iron and ironing board included but didn't affect our holiday

Points positifs: La situation proche de la mer et de la ville, la propreté , le personnel agréable, jolie piscine

Points négatifs: Rien

Points positifs: very good enjoyed it for the week we were there a nice selection and did not finish until 10.30

Points positifs: Staff very friendly room was fab

Points négatifs: Nothing

Points positifs: Really good place! Comfortable room, clean bathroom. Extremely delicious and variable food

Points positifs: This place was a great find! We came as two friends for a sun/sea sort of holiday. The two bed studio apartments are great for 2 people, especially when we spent most days at the beach or pool. Room would be a squeeze for 3. Bathroom was spacious and clean. Kitchen has all the basics so we were able to cook in some nights. Rooms serviced 5 days a week and the place was always immaculate. The shared facilities are also immaculate and modern. Pool area and bar are great, cheap meals (but we didn’t eat there so can’t rate the quality). Staff were exceptionally helpful with all of of our questions and they gave good advice. The location is great, 5 mins from the beach and easily walkable to both las Américas and Los Cristianos beach’s/nightlife. We had a brilliant time and would definitely go back.

Points positifs: Peaceful and clean. Friendly and happy staff. The cleaning ladies were perfect. A very good place for those who appreciate 'lazy days' and who just want to rest and relax by the pool. There's a little walk and stairs to the beach. This is place to be when I go back to Tenerife.

Points positifs: Great apartment in good location. Pool excellent; shared facilities spotless, cleaned daily. Pool bar food great and very reasonably priced. Nice added extras bubbles on arrival, pool towels, sweets in reception, occasional fruit. Showers in gym great when leaving after 11.00 check out. Right next to bus stops good for getting around and to / from airport (no 40 bus, 3.25 Euros). Local to some OK bars, restaurants and shops. 10 minutes walk to nearest beach and Paz strip.

Points négatifs: Bathroom OK but could have done with a thorough scrub; tiles a bit grubby.

Points positifs: Helpful friendly staff. Room well kept and clean. Felt safe in local area.

Points négatifs: Nothing

Points positifs: le petit déjeuner basique mais suffisant, l'emplacement parfait entre playa de las americas et los cristianos, la propreté irréprochable

Points négatifs: les lits : matelas corrects mais sommiers à changer et 2 lits simples donc moyen pour les couples

Points négatifs: I booked the hotel for my friend and the price was 484 £. I paid and I got a confirmation. A week later the hotel contacted me and said that the payment didn't go through. So I tried again and again but nothing worked and then my friend tried her card and it worked but the price has changed and she was charged 533 £ now for a mistake from the hotel as it was confirmed for 484 £. We have send them everything (screenshots of the confirmation email with the price) but they do not answer anymore. Very disappointed.

Points positifs: Personnel très sympathique.

Points négatifs: Un peu trop bruyant. Bruit des voitures

Points positifs: Le calme dans hôtel

Points négatifs: Le déjeuné insuffisant et café pas bon.

Points positifs: The staff were lovely and we were given a nice big room and balcony. Fans are provided in the room and it was nice and cool the perfect temperature. The beds were very comfortable and provided a good night sleep. Very clean both in the room and around the swimming pool. There is happy hour between 4-5pm and the breakfast is delicious. We travelled to the strip which is only a 5 minute cab journey and the cabs were only £5 a ride. Very reasonable price for the hotel and we had a happy stay.

Points positifs: Great location. Room was basic and clean. Reception staff friendly and helpful

Points négatifs: Bathroom floor half flooded when showering due to poor drainage

Points positifs: Hôte d’accueil parlant français ça nous a bien arrangés, piscine agréable, proximité des commerces et restaurant. C’est très familial le bruit n’est pas trop autorisé.

Points négatifs: Une bouteille d’eau au frigo à l’arrivée serait un plus ! La piscine ouverte un peu plus tard ..

Points positifs: Appartement bon standing, belle terrasse. Ménage parfait. Bien situé à deux pas de la plage, commerces et restaurants mais calme la nuit. Belle piscine avec transats toujours disponibles. Amabilité des personnes à l'accueil.

Points négatifs: Le wifi payant dans les appartements. Pas de parking privé, difficulté à trouver un stationnement à proximité.

Points positifs: L’appartement est très bien fait et agréable

Points négatifs: Gros bruit de voiture par la porte d’entrée qui donne dehors

Points positifs: Fabulously clean, great accomodation, very helpful staff, lovely food.

Points négatifs: No complimentary tea or coffee in the rooms.

Points positifs: Le confort,la bouffe et le service

Points négatifs: Le coffre fort payant Les serviettes payantes Les boissons chères au restaurant

Points positifs: L'emplacement, La chambre spacieuse le personnel attentif, la restauration diversifié et bonne, l'animation quotidienne Les activités pour enfants L'espace de jeux .... Parfait pour les familles

Points négatifs: Mini bar vide payant !!!

Points positifs: Lovely bright clean hotel in a good area. Close to shops and beach

Points négatifs: Staff were not at all friendly and at times quite rude. Bar staff in particular were extremely bad. Cleaning staff on the other hand were very pleasant and very thorough.

Points positifs: Great location and room size. Comfortable bed.

Points négatifs: Most of the staff were very friendly except for the manager in the restaurant. He was extremely rude. Another issue was that there is no tea, coffee and a kettle in the room and you cannot get tea or coffee with your dinner which is very upsetting. Another issue was that you had to pay for your pool towel per day per person and you also had to pay for your safe in your room per day. This is very unusual for a 4 star hotel.

Points positifs: Brilliant hotel, service good, food excellent! The shower was lovely. Room large and could get English Channels. Towels changed every day. Fantastic bar ordering set up entertainment every evening.

Points négatifs: Can only say the pillows were not comfy Only other fault was during a rain storm the ceiling in our room leaked.

Points positifs: The dishes were delicious and the food was warm and fresh. The staff was very friendly and helpful.

Points positifs: We booked independently and when we arrived the porter was very helpful.The reception staff were very good.Next time we will book direct , as all the reception staff speak good English. I will definitely use this hotel again.

Points négatifs: I can’t find anything I would change.We stayed for 4 nights and enjoyed everything. Prices for drinks were quite expensive. I think I might go All inclusive in future.

Points positifs: the room was good, the outsite area good, locstion great.

Points négatifs: The food was fine but so noicy and loud in the cafeteria, we just ate in a hurry. We never wanted to eat dinner there even though we had all inclusive, because it was just no fun at all. Not cosy or relaxing at all!

Points positifs: Pool area was excellent, great and very friendly staff and very good food

Points négatifs: Room was a bit small for 4 people (same room as for 2 persons)

Points positifs: Le Personnel très serviable, la restauration diversifiée. Les chambres sont propres et bien insonorisées. Le parc de jeux pour enfants est très bien et toboggan de la piscine. Le petit + : pouvoir profiter de la piscine le dernier jour après le checkout et ensuite pouvoir prendre une douche avant le départ dans une chambre spécialement dédiée à cet effet (inscription à la réception)

Points négatifs: le café, pourtour de piscine très glissant

Points positifs: We received a free upgrade to a one bedroom apartment for our stay. Big apartment with 2 bathroom each with a shower,, enormous balcony, all facilities like we were at home, ironing machine, hammock on the balcony, cutlery, glasses of all kinds, bigger fridge, microwave. Very very confortable bed with 2 usb charging ports on each side. The breakfast was also very good, pool was nice and big, gym all but ok. Cleaning everyday spotless.

Points négatifs: Bed sheets were smelling bad one day after they were changed, but they have changed them on request at 10 PM. The windows did not insulate enough the sound from outside but in the night there no traffic.

Points positifs: - Conveniently located between Las Americas and Los Cristianos - Good breakfast

Points négatifs: The hotel is 3 stars max. Quite an old building, above the door to the room there is a sort of jalousie window - noise, light, and smell of cigarettes from the corridor get inside the room. There is no extra door to the sleeping part, microwave in the kitchenette cannot be unplugged and shines into the eyes all night. Cleaners use chemicals that leave strong smell. There is a lot of mess, luggage room for instance is full of rubbish. Some members of personnel were helpful, but overall most didn’t try/or know anything. For example, there is a free bus to el corte ingles Santa Cruz which they said at the reception didn’t exist. Overall, better pay an Airbnb for €25 like in golf amarillo where there are tranquil villas.

Points positifs: Breakfast was delicious, many options. Staff really relaxed, room had beautiful furniture, everything clean. We loved the gift wine, really good one.

Points positifs: The location was perfect right near the safari centre where there is a great buzz. The hotel itself is very modern and the room is very clean. We got upgraded which was a lovely surprise. We had a corner suite that overlooked the sea and it was very spacious. The pool area was lovely and there was always seats available when we went in September. The buffet food was nice and there was a good variety.

Points positifs: Comfortable bed and nice suite.

Points négatifs: The breakfast wasn’t very good and facilities in our room such as the air conditioning and television were temperamental at times.

Points positifs: Hotel is in peaceful area so you won’t hear drunk people. It is 5 min walk from ocean that’s why the price is a bit lower than hotels with direct access. Be careful at the beach because we heard many people got their backs stolen. Hotel main lobby is spacious, clean and have modern design. They have one area where food is served - breakfast lunch dinner , and that area is also nicely decorated and clean. I think all rooms have small kitchen so if you are not all inclusive , you can store your food . The supermarket is 2min away. We had all inclusive and we were happy about it because around the area the food was more British public oriented. For proper sea food you would need to explore a bit further. The staff - was friendly and worked fast so tables were always clean. Food - was okay, it wasn’t mountains of it but I think it is a waste. Food was always nicely presented and there was chef who can cook fish , meat in front of you ( just sometimes you need to be lucky to catch him standing there as he wasn’t present from opening to closing restaurant) Cocktails- if you are all inclusive you can get all cocktails made from local alcohol, if you want to get something specific - from the brand , you would need to pay ( with 20% discount ) . If you are half board or no food , cocktails are ok price (4-6e ) but they won’t be strong so for evening better go outside and have a nice good cocktail. There is a nice table with wine, sangria and sodas which you can use all day long ( all inclusive ) Pool- it is ok size for cooling down , you can bring your own mattress and no one will say anything about it . In general Tenerife is not expensive island, so if you want good weather and very peaceful surroundings then go for it. If I go next time , I think I would take bigger hotel because this one was tooo calm for my liking

Points négatifs: There was no music during the day at the pool, so people played on their phones. For evening there was little entertainment so like mentioned it is very calm place For food - you can eat nicely but don’t expect big variety. Breakfast are always the same , lunch and dinner are better but you won’t get real Spanish dishes. Also, they use soooo much salt so sometimes I couldn’t eat meat. They close all inclusive at 11 in the evening , so after that you need to pay for your drinks .... but in the end the bar is open till 12 max .. so you won’t loose that much

Points négatifs: Les horaires du spa trop restreints

Points positifs: Quartier très animé tout en ayant un pied dans l’hôtel avec un calme absolu. Cela était très plaisant. Personnel très compréhensible envers notre espagnol et notre anglais mauvais

Points négatifs: Qu’il n’y ai pas plus d’animation dans l’hôtel.

Points positifs: le petit dejeuner, la chambre apres changement le lendemain a cause de la vue sur un vieux batiment, par contre probleme de WI FI pendant toute la duree du sejour malgré nos réclamations a la reception chambre 206 sinon a conseiller,

Points négatifs: le WI FI

Points positifs: In a great complex and a really good area.

Points négatifs: The shower needed cleaned and all the chairs in the balcony were broken. Think a toaster would be a good idea

Points négatifs: the shower was broken and very bed smell in the bathroom

Points positifs: The apartment was beautiful and really modern. Was immaculate n had everything we needed.

Points négatifs: How far you had to walk to pool but we didn't have very good weather so didn't bother us we just used the back gate which was at bottom of steps and walked round that way :)

Points positifs: I liked the surroundings , but the apartment itself was very poor with a lot of things broken and hadn’t been repaired

Points négatifs: The apartment was very poor and the host was very rude

Points positifs: Air conditioning in the bedroom

Points négatifs: The sofa bed was so uncomfortable.

Points positifs: The sea view from the room was excellent. The staff was polite and typical. The room is very clean. The location is perfect. Very close to the sea and to the center.

Points négatifs: The room has two huge beds and they cover a big space of the room where something else could be placed. And the pillows aren't comfortable. Moreover there isn't coffee or tea.

Points positifs: Hôtel où tout est fait pour que vous passiez des vacances très très agréables. Situé à 7-8 mn d'une jolie plage de sable blanc. Un large choix de menus très variés est proposé en buffet avec des diners à thèmes. Le personnel est très agréable et aux petits soins tout en sachant faire respecter les règles. La literie est d'excellente qualité et la climatisation fonctionne bien.

Points négatifs: Rien d'important

Points positifs: Nice pool area and nice staff.

Points négatifs: Staff started to remove the breakfast 20 min before breakfast officially was over and almost nothing was available at ten, not even coffee. The room was 'tired' and could do with paint and minor fixes. We were in a room with a sleeping sofa and a bed in separate areas. It was not possible to close the door in the room where the bed was since the bed stopped the door. Weird. AC was very inefficient and became very loud at day 3 on highest setting. Did not bother to complain though since it was discovered late at night and by then all the English speaking staff were simply gone for the day. Food terrible.

Points positifs: Merci au personnel de la réception, très chaleureux et disponible. A l'écoute et prêt à rendre service à tout moment du jour et de la nuit. La restauration : le personnel très agréable dynamique et sympathique. Plats très variés et très bons. Soirées à thème appréciées ainsi que soirée de gala. Table de ping pong refaite.

Points négatifs: Problème de wifi dans les chambres mais vite rétabli. Les serviettes de la piscine un peu fines et petites, c'est un détail. Ce serait bien qu'il y ait 2 tables de ping pong en été, en avril, c'est moins gênant car moins de clients.

Points négatifs: Room could have done with a refurb

Points positifs: Loved the bed so comfortable. The room was kept so clean. We

Points négatifs: We were over the entertainment section and it was very noisy.

Points positifs: The rooftop terrace adults only so quiet and peaceful and you have your own bar to help yourself up there!

Points négatifs: They didn’t have an iron haha!

Points positifs: Good location, friendly staff, relatively good breakfast.

Points négatifs: Wi-fi is not working properly, and what may become a real problem when you need it. The soundproofing from the corridor sounds should be better, you may wake up when drunk people are getting back to their rooms during the night.

Points positifs: Chambre très confortable avec une vue magnifique sur mer. Buffet très varié surtout pour le petit déjeuner L'emplacement de l'hôtel est toppissime

Points négatifs: WiFi très très faible au niveau des chambres. Absence d'un parc de jeux pour enfants comme c'est le cas pour les hôtels à côté.

Points positifs: Terrasse avec boissons, bouteilles d eau journalière dans la chambre,

Points négatifs: Remplacement des serviettes de bains 2x par jour, bravo pour l écologie, dérangement journalier entre 18 et 19 h. Pour donner 2 chocolats

Points positifs: Gentillesse du personnel et des animateurs. Hôtel très familial, super avec des enfants. Repas très bons et variés.

Points négatifs: Notre chambre donnait côté ville comme indiqué, mais également en premier plan sur les poubelles. Très désagréable.

Points positifs: Accueil et service du personnel excellent, quelque soit le niveau, Petit déjeuner très diversifié. Diner également diversifié.

Points négatifs: Qualité des fruits…… Propreté des alentours de la piscine, du fait des vacanciers qui laissent leurs détritus ,boissons ,repas ,cendriers ext . Non respect des réservations transats. Manque d'informations en français.

Points positifs: Very easy to upgrade, only paid a cleaning charge. Forgot my shirt in the old room, only to find it washed and ironed in our new room!

Points négatifs: No air-conditioning, but it wasn't too hot in late October.

Points négatifs: Nous étions au 1er étage du batiment, au-dessus des commerces (bars, restaurants). Beaucoup de bruits, impossible de dormir avant 3h du matin le samedi. Pas de double vitrage. Pas de climatisation et impossible de dormir les fenêtres ouvertes. Le matin vers 9h le chariot des femmes de ménage dans les couloirs du coup pas de grasse matinée non plus. Et si vous traînez un peu (après 10h) pas de nettoyage de chambre (sur 4 nuits 1 seul passage). Le prix à la nuit n'est pas justifié.

Points positifs: The location is the most important sellingpoint of the Aparthotel. It is located near the beach and restaurants and the centre of Los Christianos is within walking distance. The highway is close (but his will not bother you). The supermarket is close and has everything you need (closed on sundays). The apartment was very spacious and clean. The interior is a little dated and the couch was broken.

Points négatifs: The apartment has no airconditioning and since it does not cool down at night this is something to keep in mind. The road in front of the apartment was very busy and noisy. The couch was broken. We did not book the breakfast service so I cannot tell anything about it.

Points positifs: La chambre 412 bien située... La piscine très bien tenue et les relax - parasols disponibles le personnel super la petite attention aux clients (pommes) très bien musique à la piscine ok

Points négatifs: terrasse très ensoleillée il faudrait un pare soleil. Pas de machine à café dans la chambre Pas de séparation sur la terrasse avec la terrasse voisine (par exemple : verres martelé)

Points positifs: Great Location.

Points négatifs: The apartment was very clean but was badly needing a revamp. Equipment in kitchen was very poor as was the cutlery and crockery.

Points positifs: Clean accommodation. Pleasant helpful staff . You could always get a subbed

Points négatifs: Nothing . liked it all

Points positifs: The rooms are pretty modern for the price that you pay with good comfortable beds. The location is quite good allowing you easy access to both the beach, local bars and restaurants. The supermarket being so close is also a real bonus.

Points négatifs: In terms of the breakfast I feel that they could improve the hot food offerings. The bacon was fine but there was no proper sausages or anything like that which other bars were offering for reasonable prices. Also a minor annoyance was that the apartments ran out of pool towels twice during our stay. Seeing as not all beds were occupied they clearly need to buy some more.

Points positifs: Bien placé ! Propre . Nous retournerons !qualite prix !! Bien

Points positifs: Great view. Excelent location.

Points positifs: Location good.Staff friendly and helpful Apt very clean. Pool area very nice and area round pool bar lovely and bright

Points négatifs: No air-conditioning,no electric kettle water not staying hot in saucepan plus the metal round cooker and worktop gets very hot when cooker is on and one could easily get burned as one would not expect it to be hot,myself included

Points positifs: It was close to the beach.

Points négatifs: The cleaning lady threw my contact lenses in the trash. When I talked to the lady at the front desk, she wasn't interested. Nobody cared. So I had to buy other contacts. 80€ for the new ones.

Points positifs: Le studio bien agencé, le balcon, la terrasse sur les toits, la piscine ( un peu froide).

Points négatifs: Les odeurs de remontés d'égout ds la salle de bain. Ma demande de baignoire exaucée mais impossible de prendre un bain pas assez d'eau chaude. Chauffe eau trop petit!

Points positifs: It was very clean and the all inclusive was great pool area great and so where the staff definitely be back here again

Points négatifs: Nothing

Points positifs: La chambre, l’a vue sur la mer, les animations le soir, la piscine, et la nourriture avec les changements de thèmes.

Points négatifs: La musique de rue trop forte toutes les nuits.

Points positifs: Les animations, et tous les divertissements que propose l’hôtel

Points positifs: Personnel très gentil

Points négatifs: Éclairage de la salle à manger trop fort et froid. Peut étre moins de choix de nourriture mais de meilleure qualité. Environnement bruyant, fête la nuit et jusqu’au petit matin dans des établissements alentours

Points positifs: Very Central

Points négatifs: Very uncomfortable beds and staff were not very hospitable a couple of them quite ignorant

Points positifs: Nice and clean! Good terase!

Points négatifs: Laoundnesa on the streets at night

Points positifs: Buffet breakfast very good. Be down early to miss the traffic. Pool side bar, staff, menu were all top notch. The bar menu prices were reasonable. Transactions made through room card which saved the hassle of carrying cash poolside.

Points négatifs: Unaware of paying €2.50/day for safe. No minibar/fridge unless €25 was paid to access use.

Points positifs: We loved its location, so central and close to everything.

Points négatifs: Extra costs for the fridge and for the safe, on top of everything that we have already paid.

Points positifs: The room was nice and the pool area and the evening shows, but the food was really horrible, there is no kids park and pretty much no animations for the kids, only like some mini disco in the evening. The staff some are really nice, but this Spanish receptionist she is super annoying and really not nice. I had a nanny come to my room they didn’t want to le her in, they made a whole deal out of it. Even though I never had problem with this. And they didn’t help out with nothing, like can you offer me nanny agencies or anything, no we have nothing. Whatever. And the price was really high for the quality of the hotel, it’s clean and a good place but again the facilities okay and the food have to say again really grossssss, kids got sick from it and all. If I were to come back would take no food.

Points négatifs: As above

Points positifs: Everything actually. It was clean, modern, perfect location, polite and helpful staff, fabulous food, one of the best places I’ve stayed!

Points positifs: Renovated Rooms, Cleanliness, very efficient staff and location

Points négatifs: Pay for towels and indoor pool area

Points positifs: L'accueil et l'attention du personnel, très agréable et charmant (principalement au bar et la réception). Le charme de l'hôtel est toujours aussi bien et chaleureux. La variété de la nourriture par thème. Les chambres du Club Alexandre Le SPA.

Points négatifs: La réservation des hamacs à la piscine, ce malgré les panneaux d'interdiction ! L'énorme gaspillage de la nourriture, les gens sont réellement irrespectueux ! La musique très forte et tardive dans l'entourage de l'hôtel, c'est très désagréable pour ceux qui souhaitent se reposer (même si on a une chambre au Club Alexandre). Un peu de sévérité de la part de la Direction, afin d'éviter ou diminuer ceci, ne ferait pas de mal

Points positifs: Cela fait 20 ans que nous allons à la siesta et rien à redire

Points négatifs: Le manque de parasol à la piscine à part ça rien à redire

Points positifs: La chambre très grande et tout est ok

Points négatifs: Rien tout est pk

Points positifs: Ambiance générale

Points négatifs: Bruit au restaurant

Points positifs: Le choix pour le petit déjeuner était sympa La déco le l’hôtel et la disponibilité du personnel L'efficacité pour résoudre un problème de porte La petite terrasse privative pour notre chambre au RDC

Points négatifs: Le manque de confort des lits et des coussins. Le bruit dans le grand réfectoire

Points positifs: Restaurant très super et nous avons pris les petits déjeuner et dîner toujours très bon........service très vite......rien à dire tout est ok

Points négatifs: Juste un bac de rincer les cuillères à glace plus grande......car j ai trouve trop petit pour rincer ....si non le reste tout ok

Points positifs: Close proximity to beach and shops etc. Staff where great

Points négatifs: The gym offering was a joke, The all inclusive cocktails where poor quality and there was construction / renovation work in the corner of pool area.

Points positifs: - Very Clean - Cleaners came every day - Location right in the middle of las americas with everything possibly needed on your doorstep. we’ve not got in a single taxi since we have been here with everything being in walking distance.

Points négatifs: - The Pool situation! There is no clear rules around the pool opening times. We were told 9.30 and went down to find it had been opened much earlier and all the beds had gone. In all the years of coming abroad I have never witnessed what i did which was people putting towels down at 10.30pm. We were mortified at first but soon realised, if you can beat them, join them and it genuinely was like a pool party down by the pool every night while we all claimed our sunbeds for fear of not getting one the next day. The lifeguard stacks a few each night and the leave the rest out. Our last night they had put barriers up saying pool closed. They really do need to have a more structured way of organising the sunbed situation as many of the sunbeds were left with towels on for full days and no one came to them which is really unfair. Also, all the kids were getting burns on their feet from the rough, grey slate tiles around the pool. Someone has made a serious error choosing those! We thought it was just us but as the week went by we realised more or less every child had these little bleeding blisters on their feet. You can tell it’s not just us with the amount of flip flops littered all around the pools as no one wants to venture with bare feet. - The food Thank god we didn’t come all inclusive! We did bed and breakfast (the didn’t have a self catering option). We went down on the first day to have a look what was on offer. We didn’t eat! Grey sausages, amongst many other horrible looking items. These were all confirmed by people we met who had eaten the breakfast. Luckily there are some really nice, cheap restaurants on the doorstep. For anyone who came here all inclusive I feel for you I really do!

Points positifs: Entertainment

Points négatifs: Food was average

Points positifs: Location was very central. Air con great. Walking distance to everything.

Points négatifs: I got food poisoning. Not 100% it’s was from hotel but a few others had it . Only had breakfast.

Points positifs: La propreté

Points négatifs: Le bruit La volonté de facturer des prestations en sus L'accueil à la réception

Points positifs: L’accueil est super, le personnel est parfait, les chambres sont spacieuses et literie confortable, très propre, la nourriture y est très bonne, les animations et animateurs cool que vouloir de plus !!!

Points négatifs: Rien a redire !!! Tout y était parfait

Points positifs: Great location, refurbished room, very clean, delicious food!