Hôtels à Playa de las Américas

Points positifs: The best hotel you could choose. Would recommend going all inclusive as it is well worth the extra. The food is excellent with huge buffet as well as separate restaurants. Full choice of branded alcoholic drinks. It is clear that all staff are trained to a very high standard and go all out to make your stay enjoyable. The pool area is lovely with plenty of space. Location is perfect right on the water front. Have visited 4 years in a row. This place makes our holiday a happy and stress free time.

Points positifs: We love this hotel - really well thought out with themed restaurants We treated ourselves to The Privilege package which we thought was really good - the roof deck and hot tub were lovely as were all facilities in the hotel! Christmas Day was fabulous- paella and a BBQ for lunch and then the Gala dinner in the evening (probably the most decadent meal I have ever seen) although there were far too many people at the early sitting which meant queuing for ages to get a plate full and by the time you returned to your table it was cold and a bit disjointed! But that is the only negative!! We will eat out on this day when we come next year! The show was brilliant in the evening and the fireworks topped a fabulous day and night off! We are coming back for a few days in February!!

Points positifs: The staff were excellent and made a huge effort over Christmas. The a la carte food was excellent. Our room was lovely and comfortable.

Points négatifs: The buffet could have been a bit better. The hot food selection was average but salads and desserts were good.

Points positifs: Les animations La vue

Points négatifs: La literie très ferme La propreté des couloirs

Points positifs: Location.

Points négatifs: I picked this hotel as I have stayed in another H10 hotel before. I wished that I had gone back to the other one, far better. I asked if we could change the room to a twin room with bath, they said they had none available, and that this was one of the better rooms. The shower was an over the head shower not to my liking, the shower tray area filled up, slow drainage. There was also a lot of water spray going onto the dry area of the bathroom you had to very careful so you didn’t slip. The lighting in the room was awful, we were there for nine days and still couldn’t work the system out. Our room overlooked the pool, nice view but very noisy at night .We went to the Cocktail bar twice and had to tell the barman twice that he had put the wrong Gin in the glass, we never used it again. When your paying for your drink you expect to get it right, I felt cheated.

Points positifs: Not a lot

Points négatifs: Balcony very small half walled off. No room for clothes, one wardrobe. Cold breakfast, we ate out. Poor cleaner.

Points positifs: l'emplacement

Points positifs: Great location

Points négatifs: Pool area

Points négatifs: Si les gens pouvaient parler français ça serait bien car beaucoup de belges et français mais on ne le parle pas dommage

Points positifs: Location

Points négatifs: Lifts are slow

Points positifs: The place was immaculate and staff amazing! Lots of entertainment all through the day for young and old. Buffet breakfast was amazing lots of choices and also plenty cooked to order! Ideal location, right on the sea front. Plenty of shops and great restaurants on your doorstep. Will definitely use H10 hotel chain in the future if this hotel is anything to go by, although that all have a lot to live up to!!

Points négatifs: Only one criticism, the English TV channels kept going off. Apart from that no other issues.

Points positifs: L’emplacement, grandeur et propreté des chambres .

Points négatifs: Ç’est la 3ieme fois que je séjourne dans cet hôtel , mais je ne crois pas que j’y reviendrais car j’étais très déçue de l’attitude du personnel surtout où niveau de 2 réceptionnistes de la réception. Pas souriantes ni aimables et pas la moindre envie de faire un effort au niveau de la langue française. Ex je me suis adressée a une réceptionniste en français qui a la fin de ma phrase me répond «  sorry «  rien de plus ... je lui reformule ma question en anglais , j’obtiens une réponse tout ce qui est de plus court ... bref .... 2 min plus tard une cliente s’approche de cette même réceptionniste en s’adressant à elle en français... ne voilà t’il pas que la réceptionniste lui répond en français certes avec un peu de difficultés mais en français et avec les explications nécessaires . Merci Messieurs les réceptionnistes qui ex étaient tout à fait le contraire , donnez des cours à vos collègues féminines ;-)

Points positifs: petit dejeuner tres complet - emplacement centre ville et proche océan interessante

Points négatifs: le manque d'information : excursions possibles ? visites , curiosités ? aucune indication dans les chambres ... aucune indication sur les transports (bus : horaires - arrêts ...? ) - très décevant : l'information dans l'ascenseur est insuffisante.

Points positifs: Everything. Our room was at the 7 floor, we really liked modern design of the apartments and the hotel, really appreciated the availability of a modern and big (~50'') TV screen. We really liked the food: delicious, big choice. It was a pleasure to stay at this hotel.

Points négatifs: Had problems with WiFi connection near our room, that were not fully fixed after several complains. Sometimes in the evenings, the music at the nearest restaurants was to loud, so we had to close the windows.

Points positifs: Staff very friendly Pool lifeguard Pedro excellent Receptionist Pia very helpful Waitress Rosa excellent

Points négatifs: Able bodied people occupying disabled places in Dining room

Points positifs: L'hôtel lui même : très bien situé, chambre spacieuse, restaurant de bonne qualité, la piscine

Points négatifs: L'insonorisation des chambres

Points positifs: very good location

Points négatifs: I didn’t want couch in room but staff wouldn’t move it!

Points positifs: Nous recommandons fortement cet hôtel. L'accueil est parfait, le personnel est à l'écoute et s'occupe des clients. Merci à Luis à la réception et à Monica au service client qui ont été bienveillants tout notre séjour. Les chambres (352 pour nous) sont propres, grandes, et ont la vue sur la piscine. Les murs sont épais et le personnel est discret, ce qui permet de faire quelques grasses matinées. Le buffet est renouvelé tous les jours. Il est bon et les serveurs sont professionnels. Il y a des animations la journée (ping pong fléchettes, tir à l'arc...) Et le soir au bar de l'hôtel qui ferme à 1h. La rue principale de la playa de las americas est à 100m et la mer à 150m mais si vous voulez profiter de la piscine, elle est chauffée juste ce qu'il faut :). Bref, l'hôtel est top, nous avons passé un séjour formidable et nous reviendrons !!!

Points négatifs: Rien à redire. Si votre vol retour est après votre check out, l'hôtel vous propose de profiter de la piscine et vous met à disposition une chambre pendant 30 minutes pour prendre une douche et vous préparer pour le départ.

Points positifs: Experience was excellent staff and hotel excellent too....dinner buffet was better some nights than other nights

Points négatifs: No bathroom pack....showercaps, extra soaps, toothbrush etc.....

Points positifs: La propreté, l'espace, la disposition du batiment, le personnel du restaurant, en particulier, beaucoup d'autres choses aussi

Points négatifs: Que la terrasse sur le toit et le spa sont payants aux clients qui paient tout de même un prix important pour la chambre déjà. Cela n'était pas clairement indiqué d'avance. Trop peu d'ascenseurs (seulement 3) pour un très grand nombre de clients dont une grande partie à la mobilité réduite. Les alentours de l'hôtel sont bruyants jusqu'à la minuit parce qu'il y a des groupes de musique qui y jouent live.

Points positifs: The food is exceptional and the rooms are very modern and clean

Points positifs: - La chambre est top - L’emplacement de l’hôtel est parfait - Une mention spéciale pour Enrique (le chef), Raul, Cindy et Pedro du resto qui sont hyper sympa et top comme serveur!

Points négatifs: - C’est dommage de devoir payer pour utiliser le coffre et le frigo de la chambre. - Deux/trois serveurs un peu moins souriant que d’autres.

Points positifs: Le buffet restaurant très bien mais boissons payantes et assez cher .

Points négatifs: Le bruit des portes qui claquent très fortement assez désagréable. Le mini bar de la chambre fermé impossible de mettre une bouteille dedans il faut payer tout le contenu pour pouvoir l'ouvrir. Obligé de payer pour peser sa valise . Hôtel de retraités. Deux lits simples qui bougent. Piscine petite avec serviettes payantes.

Points positifs: Un super emplacement avec accès à tout quand on le souhaites.. la mer a 1 min à pied, la femme de ménage très souriante chaque matins.. je recommande a 1000%. Merci !! Top rapport qualité/prix!!!!

Points positifs: L emplacement et la surface

Points positifs: Amazing location!Superb terrace facing the ocean! Right in front of the sandy beach, family friendly.A few good restaurants right outside of the complex,reachable in 1-2 mins walking.Good breakfast bar 20 m from the flat.Despite being on top of the commercial center and beside the beach promenade, the flat was very quite. Very good internet connection free of charge.Wifi was in the range even from the beach!Parking offered at an amazing price, bargain really.

Points négatifs: The flat furnishing is in need of update as old& shabby, giving a feeling of non clean even if the flat was decently clean.

Points positifs: Fantastic huge so clean amazing location highly recommend friendly check in and amazing value for money!

Points négatifs: Why do you always ask for a negative?

Points positifs: Location, cleaniness and comfort was excellent. I've stayed in various properties in the area, you'll struggle to find better within it's price range.

Points positifs: A very spacious apartment with two terraces with ocean view .. everything you need in a fantastic location right next to the beach

Points négatifs: Could do with updating furniture dark .. the hot water seemed to run out if 2 people took a shower

Points positifs: L emplacement face à la mer. L appartement très spacieux

Points positifs: best Place to stay

Points positifs: La situation idéale, appartement spacieux et très confortable, l’accueil sympathique (surtout Ani) et une équipe disponible et agréable

Points positifs: L’appartement à la vue sur la plage et il est également au dessus des commodités. C’est très pratique.

Points positifs: The location of this apartment block is perfect. They are so spacious and practically on the beach

Points négatifs: Furniture is old fashioned but the location makes up for it

Points positifs: La situation proche de la mer et de la ville, la propreté , le personnel agréable, jolie piscine

Points négatifs: Rien

Points positifs: Perfect location for beaches, restaurants, shopping and local bus Spotlessly clean Very helpful and polite staff

Points négatifs: Coffee was awful and spoilt a good breakfast experience Creaky beds not the most comfortable

Points positifs: very good enjoyed it for the week we were there a nice selection and did not finish until 10.30

Points positifs: Staff very friendly room was fab

Points négatifs: Nothing

Points positifs: Really good place! Comfortable room, clean bathroom. Extremely delicious and variable food

Points positifs: This place was a great find! We came as two friends for a sun/sea sort of holiday. The two bed studio apartments are great for 2 people, especially when we spent most days at the beach or pool. Room would be a squeeze for 3. Bathroom was spacious and clean. Kitchen has all the basics so we were able to cook in some nights. Rooms serviced 5 days a week and the place was always immaculate. The shared facilities are also immaculate and modern. Pool area and bar are great, cheap meals (but we didn’t eat there so can’t rate the quality). Staff were exceptionally helpful with all of of our questions and they gave good advice. The location is great, 5 mins from the beach and easily walkable to both las Américas and Los Cristianos beach’s/nightlife. We had a brilliant time and would definitely go back.

Points positifs: Peaceful and clean. Friendly and happy staff. The cleaning ladies were perfect. A very good place for those who appreciate 'lazy days' and who just want to rest and relax by the pool. There's a little walk and stairs to the beach. This is place to be when I go back to Tenerife.

Points positifs: Great apartment in good location. Pool excellent; shared facilities spotless, cleaned daily. Pool bar food great and very reasonably priced. Nice added extras bubbles on arrival, pool towels, sweets in reception, occasional fruit. Showers in gym great when leaving after 11.00 check out. Right next to bus stops good for getting around and to / from airport (no 40 bus, 3.25 Euros). Local to some OK bars, restaurants and shops. 10 minutes walk to nearest beach and Paz strip.

Points négatifs: Bathroom OK but could have done with a thorough scrub; tiles a bit grubby.

Points positifs: Bonjour. Déjà répondu à votre questionnaire

Points négatifs: RAS.

Points positifs: le petit déjeuner basique mais suffisant, l'emplacement parfait entre playa de las americas et los cristianos, la propreté irréprochable

Points négatifs: les lits : matelas corrects mais sommiers à changer et 2 lits simples donc moyen pour les couples

Points positifs: It was a small friendly Hotel where the breakfast area was nice and quiet and the staff were lovely.

Points négatifs: Sadly the beds weren't to comfortable, they were very hard, as were the pillows.

Points négatifs: I booked the hotel for my friend and the price was 484 £. I paid and I got a confirmation. A week later the hotel contacted me and said that the payment didn't go through. So I tried again and again but nothing worked and then my friend tried her card and it worked but the price has changed and she was charged 533 £ now for a mistake from the hotel as it was confirmed for 484 £. We have send them everything (screenshots of the confirmation email with the price) but they do not answer anymore. Very disappointed.

Points positifs: Fabulously clean, great accomodation, very helpful staff, lovely food.

Points négatifs: No complimentary tea or coffee in the rooms.

Points positifs: Le confort,la bouffe et le service

Points négatifs: Le coffre fort payant Les serviettes payantes Les boissons chères au restaurant

Points positifs: L'emplacement, La chambre spacieuse le personnel attentif, la restauration diversifié et bonne, l'animation quotidienne Les activités pour enfants L'espace de jeux .... Parfait pour les familles

Points négatifs: Mini bar vide payant !!!

Points positifs: Lovely bright clean hotel in a good area. Close to shops and beach

Points négatifs: Staff were not at all friendly and at times quite rude. Bar staff in particular were extremely bad. Cleaning staff on the other hand were very pleasant and very thorough.

Points positifs: Great location and room size. Comfortable bed.

Points négatifs: Most of the staff were very friendly except for the manager in the restaurant. He was extremely rude. Another issue was that there is no tea, coffee and a kettle in the room and you cannot get tea or coffee with your dinner which is very upsetting. Another issue was that you had to pay for your pool towel per day per person and you also had to pay for your safe in your room per day. This is very unusual for a 4 star hotel.

Points positifs: Layout of hotel is good , room nice and spacious and not far from the promenade Dining room and reception staff friendly

Points négatifs: No tea and coffee making facilities in room, lack of toiletries in room Not a good process for ordering and paying for drinks, not possible to pay cash or order direct at bar sometimes long wait to get drinks, bar waiter staff not friendly

Points positifs: The dishes were delicious and the food was warm and fresh. The staff was very friendly and helpful.

Points positifs: We booked independently and when we arrived the porter was very helpful.The reception staff were very good.Next time we will book direct , as all the reception staff speak good English. I will definitely use this hotel again.

Points négatifs: I can’t find anything I would change.We stayed for 4 nights and enjoyed everything. Prices for drinks were quite expensive. I think I might go All inclusive in future.

Points positifs: the room was good, the outsite area good, locstion great.

Points négatifs: The food was fine but so noicy and loud in the cafeteria, we just ate in a hurry. We never wanted to eat dinner there even though we had all inclusive, because it was just no fun at all. Not cosy or relaxing at all!

Points positifs: Pool area was excellent, great and very friendly staff and very good food

Points négatifs: Room was a bit small for 4 people (same room as for 2 persons)

Points positifs: Le Personnel très serviable, la restauration diversifiée. Les chambres sont propres et bien insonorisées. Le parc de jeux pour enfants est très bien et toboggan de la piscine. Le petit + : pouvoir profiter de la piscine le dernier jour après le checkout et ensuite pouvoir prendre une douche avant le départ dans une chambre spécialement dédiée à cet effet (inscription à la réception)

Points négatifs: le café, pourtour de piscine très glissant

Points positifs: We received a free upgrade to a one bedroom apartment for our stay. Big apartment with 2 bathroom each with a shower,, enormous balcony, all facilities like we were at home, ironing machine, hammock on the balcony, cutlery, glasses of all kinds, bigger fridge, microwave. Very very confortable bed with 2 usb charging ports on each side. The breakfast was also very good, pool was nice and big, gym all but ok. Cleaning everyday spotless.

Points négatifs: Bed sheets were smelling bad one day after they were changed, but they have changed them on request at 10 PM. The windows did not insulate enough the sound from outside but in the night there no traffic.

Points positifs: - Conveniently located between Las Americas and Los Cristianos - Good breakfast

Points négatifs: The hotel is 3 stars max. Quite an old building, above the door to the room there is a sort of jalousie window - noise, light, and smell of cigarettes from the corridor get inside the room. There is no extra door to the sleeping part, microwave in the kitchenette cannot be unplugged and shines into the eyes all night. Cleaners use chemicals that leave strong smell. There is a lot of mess, luggage room for instance is full of rubbish. Some members of personnel were helpful, but overall most didn’t try/or know anything. For example, there is a free bus to el corte ingles Santa Cruz which they said at the reception didn’t exist. Overall, better pay an Airbnb for €25 like in golf amarillo where there are tranquil villas.

Points positifs: Breakfast was delicious, many options. Staff really relaxed, room had beautiful furniture, everything clean. We loved the gift wine, really good one.

Points positifs: The location was perfect right near the safari centre where there is a great buzz. The hotel itself is very modern and the room is very clean. We got upgraded which was a lovely surprise. We had a corner suite that overlooked the sea and it was very spacious. The pool area was lovely and there was always seats available when we went in September. The buffet food was nice and there was a good variety.

Points positifs: Comfortable bed and nice suite.

Points négatifs: The breakfast wasn’t very good and facilities in our room such as the air conditioning and television were temperamental at times.

Points positifs: Hotel is in peaceful area so you won’t hear drunk people. It is 5 min walk from ocean that’s why the price is a bit lower than hotels with direct access. Be careful at the beach because we heard many people got their backs stolen. Hotel main lobby is spacious, clean and have modern design. They have one area where food is served - breakfast lunch dinner , and that area is also nicely decorated and clean. I think all rooms have small kitchen so if you are not all inclusive , you can store your food . The supermarket is 2min away. We had all inclusive and we were happy about it because around the area the food was more British public oriented. For proper sea food you would need to explore a bit further. The staff - was friendly and worked fast so tables were always clean. Food - was okay, it wasn’t mountains of it but I think it is a waste. Food was always nicely presented and there was chef who can cook fish , meat in front of you ( just sometimes you need to be lucky to catch him standing there as he wasn’t present from opening to closing restaurant) Cocktails- if you are all inclusive you can get all cocktails made from local alcohol, if you want to get something specific - from the brand , you would need to pay ( with 20% discount ) . If you are half board or no food , cocktails are ok price (4-6e ) but they won’t be strong so for evening better go outside and have a nice good cocktail. There is a nice table with wine, sangria and sodas which you can use all day long ( all inclusive ) Pool- it is ok size for cooling down , you can bring your own mattress and no one will say anything about it . In general Tenerife is not expensive island, so if you want good weather and very peaceful surroundings then go for it. If I go next time , I think I would take bigger hotel because this one was tooo calm for my liking

Points négatifs: There was no music during the day at the pool, so people played on their phones. For evening there was little entertainment so like mentioned it is very calm place For food - you can eat nicely but don’t expect big variety. Breakfast are always the same , lunch and dinner are better but you won’t get real Spanish dishes. Also, they use soooo much salt so sometimes I couldn’t eat meat. They close all inclusive at 11 in the evening , so after that you need to pay for your drinks .... but in the end the bar is open till 12 max .. so you won’t loose that much

Points positifs: Loved everything about the rooftop!

Points négatifs: Breakfast.

Points négatifs: Les horaires du spa trop restreints

Points positifs: Quartier très animé tout en ayant un pied dans l’hôtel avec un calme absolu. Cela était très plaisant. Personnel très compréhensible envers notre espagnol et notre anglais mauvais

Points négatifs: Qu’il n’y ai pas plus d’animation dans l’hôtel.

Points positifs: le petit dejeuner, la chambre apres changement le lendemain a cause de la vue sur un vieux batiment, par contre probleme de WI FI pendant toute la duree du sejour malgré nos réclamations a la reception chambre 206 sinon a conseiller,

Points négatifs: le WI FI

Points positifs: Location is very convenient for people arriving or leaving to airport by bus No 40 as bus stops are right outside hotel. Beaches, supermarkets, restaurants are a short walk away. 2 outdoor swimming pools are good looking, clean, with warm enough water in winter. There is happy hour in a pool bar everyday to try simple cocktails. I made breakfast myself in a well equipped kitchen. Mountain view from my balcony was great. Guys in reception were very helpful, professional.

Points négatifs: Renovation and contemporary update would help rooms to look a bit better, but that would be reflected in a price. Personally I would rather pay less:) Wall mounted bed lamp was a bit unsafe once we pushed 2 single beds together.

Points positifs: Personnel très sympathique.

Points négatifs: Un peu trop bruyant. Bruit des voitures

Points positifs: The pool and the number of sunbeds, nice balcony, good cleaning. Overall good value for money. Parking was never an issue. New shopping center nearby also quite good.

Points négatifs: Could use some updates in decor, but it is fairly represented in the price paid.

Points positifs: Le calme dans hôtel

Points négatifs: Le déjeuné insuffisant et café pas bon.

Points positifs: Hôte d’accueil parlant français ça nous a bien arrangés, piscine agréable, proximité des commerces et restaurant. C’est très familial le bruit n’est pas trop autorisé.

Points négatifs: Une bouteille d’eau au frigo à l’arrivée serait un plus ! La piscine ouverte un peu plus tard ..

Points positifs: The apartment was clean and no bugs. There were all the basic facilities. Nice and sunny pool area with free sunbeds. At the pool bar were Happy hour every afternoon. Friendly and joking staff!

Points négatifs: The apartment situated next to Avenue and there were lot of traffic and some of it sounded to the room. There weren't dishwasher.

Points positifs: Appartement bon standing, belle terrasse. Ménage parfait. Bien situé à deux pas de la plage, commerces et restaurants mais calme la nuit. Belle piscine avec transats toujours disponibles. Amabilité des personnes à l'accueil.

Points négatifs: Le wifi payant dans les appartements. Pas de parking privé, difficulté à trouver un stationnement à proximité.

Points positifs: Location was good, beds comfortable, friendly staff

Points négatifs: There was no air conditioning, not too bad as it was late November when we stayed, can imagine very warm in summer and could not have door open as opened on to a main road, would have been too noisy.

Points positifs: L’appartement est très bien fait et agréable

Points négatifs: Gros bruit de voiture par la porte d’entrée qui donne dehors

Points positifs: Air conditioning in the bedroom

Points négatifs: The sofa bed was so uncomfortable.

Points négatifs: the shower was broken and very bed smell in the bathroom

Points positifs: In a great complex and a really good area.

Points négatifs: The shower needed cleaned and all the chairs in the balcony were broken. Think a toaster would be a good idea

Points positifs: I liked the surroundings , but the apartment itself was very poor with a lot of things broken and hadn’t been repaired

Points négatifs: The apartment was very poor and the host was very rude

Points positifs: Hotel clean & comfortable but could do with a facelift. Pool area clean & plenty of sunloungers.

Points négatifs: No tea/coffee making facilities in the rooms. All inclusive drinks were not great quality so we had to pay a supplement to get a decent drink ! Checkout was very slow as only one person on desk at checkout time. Most of the balconies are overlooked by other rooms so no privacy. The restaurant was more like a staff canteen...it as bland & very brightly lit & variety of food was not that great.

Points négatifs: Le repas du 24décembre au soir était bâclé

Points positifs: The Room was big, good location, fine breakfast and nice staff at the bar outside in the pool area.

Points négatifs: The staff in the lobby was terrible just two people working and the waiting time for help, like calling for taxi or something was always minimum 10 minutes. And same thing about the elevators always broken or something, waiting time was also ridiculous. My shoes was stolen at the pool area one day and no one was thinking about helping me and I have big suspicious about the pool cleaning guy. I hardly do not recommend this hotel stay to anyone sorry.

Points positifs: Les animations, chambre propre et entretenu.

Points négatifs: Le personnel a l accueil pas très sympa, pas d effort de français . Trop petite chambre pour 4 . Piscine pas chauffée même si il dise que oui ! Impossible de ce baigner . Même en tout inclus il faut payer les cocktails 2 ou 3e au lieu de 7 mais dommage. Et surtout 4 jours sans menthe dans un grand hôtel donc pour un moritho obliger d aller en ville .. !

Points positifs: Location, staff were very nice, excellent entertainment.

Points positifs: Staff was fantastic. New years eve buffet also 10/10, Stirling job by all. Location spot on too

Points négatifs: Breakfast was chaos, cooked food was cold, Facilities poor, pool attendant on 28th & 29th Dec was a killjoy, not allowing kids to enjoy themselves like they should be doing, making people move sun beds just dont think he wanted to be there, other days in his absence no issues at all. Photos of the hotel on your site sold it to us for a special 50th birthday celebration but once we got there we realised they must of been old photos of the hotel. Hotel in need of an upgrade. Viewed the roof top terrace with a view to upgrade, glad we did it did nothing for us. We hired the bikes for a day but were unable to acquire them until 11.00am on the morning bonkers.. Overall the price was very top heavy even for the festive season

Points positifs: Family room! Best Tenerife was the only hotel with decent prices offering a family room with two double beds , accomodating comfortable a family with two children.All the other hotels had as option a double bed and a sofa bed, which is not ideal really. Cleaning was good, the bed sheets sparkling clean and mattresses & pillow comfy. Wifi worked decent in the reception area where there are plenty of sofa available for relaxation and/or enjoying a chat orca drink.

Points négatifs: Food-Its the 3rd year consecutively in which we have been at Best Hotels Tenerife and each year the food was less appealing, less option available and less tasty.Smoking was allowed in all areas at the pool bar, making it difficult for non smokers and children to find a place where they could enjoy a snack or jest relax at a table. Free WiFi is very weak by the pool and practically inexistent in the room.

Points positifs: Good beds

Points négatifs: Tarrane small

Points positifs: Staff cortesy

Points négatifs: No good connection of internet, not very clean but okay

Points positifs: L’emplacement au top!

Points négatifs: Les horaires des buffets non respectées , Les buffets se coupent 20 mn avant l’horaire indiquée, très très moyen...!

Points positifs: Location the most

Points négatifs: The hotel needs maintenance. Old smelling carpets

Points positifs: Situation et la propreté

Points négatifs: Piscine pas assez chauffée et le spa pas terrible

Points positifs: Good location Nice pool and spa Restaurant staff good

Points négatifs: Reception staff unhelpful Charged €490 for extra person in room after told €90 on phone in uk

Points positifs: It was very clean and the all inclusive was great pool area great and so where the staff definitely be back here again

Points négatifs: Nothing

Points positifs: Good food Very good entertainment Different program every day

Points négatifs: They charge you for safe box And mini bar to open you have to buy everything

Points positifs: La chambre, l’a vue sur la mer, les animations le soir, la piscine, et la nourriture avec les changements de thèmes.

Points négatifs: La musique de rue trop forte toutes les nuits.

Points positifs: Les animations, et tous les divertissements que propose l’hôtel

Points positifs: Rooms and bathroom spacious.

Points négatifs: Restaurant disorganized. Tables left in disarray. Food items scattered, I.e bread in one part of the restaurant, butter the other end of the restaurant. Likewise cereals and milk etc.

Points positifs: Hôtel très propre. Excellente situation (un peu en retrait mais accès facile vers la mer). Chambres complètement renovées, spacieuses et confortables.

Points négatifs: Restaurant assez bruyant (écho). Accès au minibar pas très transparent : on doit tout payer même si on ne consomme pas.

Points positifs: L'accueil chaleureux que nous avons eu, la diversité au buffet du petit déjeuner, les animations continues et dicersifiées

Points positifs: Personnel très gentil

Points négatifs: Éclairage de la salle à manger trop fort et froid. Peut étre moins de choix de nourriture mais de meilleure qualité. Environnement bruyant, fête la nuit et jusqu’au petit matin dans des établissements alentours

Points positifs: Close to the sea, excellent food. Nice staff, some of the ladies at the reception can be more friendly but as a whole they were very helpful in helping us to check the buses service to go back to the airport. Nice swimming pool and SPA!

Points négatifs: With the all inclusive, the cocktails are from the dispenser: horrible and full of sugar. I only drank water and gin tonic

Points positifs: Renovated Rooms, Cleanliness, very efficient staff and location

Points négatifs: Pay for towels and indoor pool area

Points positifs: L'accueil et l'attention du personnel, très agréable et charmant (principalement au bar et la réception). Le charme de l'hôtel est toujours aussi bien et chaleureux. La variété de la nourriture par thème. Les chambres du Club Alexandre Le SPA.

Points négatifs: La réservation des hamacs à la piscine, ce malgré les panneaux d'interdiction ! L'énorme gaspillage de la nourriture, les gens sont réellement irrespectueux ! La musique très forte et tardive dans l'entourage de l'hôtel, c'est très désagréable pour ceux qui souhaitent se reposer (même si on a une chambre au Club Alexandre). Un peu de sévérité de la part de la Direction, afin d'éviter ou diminuer ceci, ne ferait pas de mal

Points positifs: Good location and clean and they gave us a bottle of bubbly

Points négatifs: A bit pricey for 1 night

Points négatifs: No hot water! I have been told that there is a problem in the room. But then it was understood that maybe we have only 30 liters of hot water! And let me remind you all, that we paid a full price, and not for a 1 minute shower. The furniture in the room was runed down, a little broken and the sofa not very clean. I do not recomand!!!

Points positifs: The apt was a little tired but was very clean it's across the road from loads of local restaurants which are good prices

Points négatifs: Nothing at all

Points positifs: I liked the facilities and the pool area everything out there

Points négatifs: I didn’t like the kitchen too small fridge and cooktop was small. Then especially the the pan was terrible both small and very old. Utensils were not enough of. Other than this things were okay.

Points positifs: Spotlessly clean cannot fault the cleanliness & staff were very pleasant

Points négatifs: Studio was a little bit small Could do with a kettle & a tiny update

Points positifs: Nice location, beach and PDLA strip are at walking distance. Bar, restaurants and supermarket in the area.

Points négatifs: A common 3 stars hotel with Basic services, wifi and safety box should be paied as extra. Deposit of 20€ Needed for TV remote control. Pictures are made using Photoshop, quite different from real environment. Bad ratio price/quality, 200€ per night Is too much.

Points positifs: The pool area was lovely

Points négatifs: Traffic of the main rd

Points positifs: la propreté, la situation et le petit déjeuner

Points négatifs: nous avions choisi l'établissement car il y avait une salle de squash mais malheureusement ns n'avons pas pu avoir accès car elle était réservée pdt 15 jours pour des cours de gym, et ns n'avons vu le cours qu'une x sur notre séjour. La chambre 123 se trouve juste au-dessus d'un pub, impossible de dormir avant 2h du matin, heureusement, ns avons pu changer de chambre. Les photos ne montrent que les chambres du 4 ème étage en duplex, ns avons donc été un peu déçu par la chambre

Points négatifs: Manque de propreté,personnel peu sympathique

Points positifs: tout

Points négatifs: rien

Points positifs: Appartement situé au 4ème étage côté mer avec balcon ensoleillé dès le réveil. exposition très calme. Disposition et distribution intéressantes entre coucher et cuisine salon, pour favoriser l’espace: spacieux lumineux. Couchage correct, ménage quotidien,salle de bain spacieuse avec tout le nécessaire.

Points négatifs: Côté cuisine équipement plus spartiate pour couverts, assiettes...ok pour 2 Réfrigérateur, microonde, plaques électriques

Points positifs: Excellent location and friendly staff nice clean apartments always got sunbeds

Points positifs: Cela fait 20 ans que nous allons à la siesta et rien à redire

Points négatifs: Le manque de parasol à la piscine à part ça rien à redire

Points positifs: La chambre très grande et tout est ok

Points négatifs: Rien tout est pk

Points positifs: Ambiance générale

Points négatifs: Bruit au restaurant

Points positifs: Le choix pour le petit déjeuner était sympa La déco le l’hôtel et la disponibilité du personnel L'efficacité pour résoudre un problème de porte La petite terrasse privative pour notre chambre au RDC

Points négatifs: Le manque de confort des lits et des coussins. Le bruit dans le grand réfectoire

Points positifs: Nice location and good food. People who are managing the baby club are good

Points négatifs: Standard room are old Paying the safe Paying the fridge (to have mini bar) Check the possibility to have late check out just the last day Concierge people are not so friendly.

Points positifs: La propreté

Points négatifs: Le bruit La volonté de facturer des prestations en sus L'accueil à la réception

Points positifs: L’accueil est super, le personnel est parfait, les chambres sont spacieuses et literie confortable, très propre, la nourriture y est très bonne, les animations et animateurs cool que vouloir de plus !!!

Points négatifs: Rien a redire !!! Tout y était parfait

Points positifs: La nouriture, l emplacement, l hôtel en lui même ainsi que la gentillesse du personnel a la réception.

Points négatifs: Le bruit des foreuses et des marteaux a la piscine .le samedi 7/12 on entendait la foreuse a 6h du matin.la litterie asser bonne sauf le coussin .

Points négatifs: Hotel is nice and the food is plenty to choose from..very close to the beach my kids love it got a complementary sparkling wine on my bday

Points positifs: La chambre très bien Les piscines Les petits déjeuners copieux

Points négatifs: Frigo dans la chambre payant Le wifi médiocre

Points positifs: Breakfast room is very noisy but breakfast is fine, everything you need is available. Room on the pool site was renovated and very quiet to sleep, no noise at night.

Points négatifs: Very noisy and busy at breakfast.

Points positifs: Great location, refurbished room, very clean, delicious food!