Best Western London Ilford Hotel

nous avons apprécié le personnel de l'accueil très serviable et souriant et surtout l'un d'entre eux vraiment sympathique qui parlait français ce qui nous a beaucoup aidé. Il est parti pour un autre poste sur Paris à la fin de notre séjour.

Nous n'avons pas aimé son environnement (quartier populeux) et sa situation trop lointaine du centre de Londres (30 minutes en trains et métro) nulle part indiqué clairement dans la description de l'hotel...

Friendly staff

Room was very dirty - filthy carpet and a mouse pest control box in the bathroom. I had booked a twin but was given a double - not ideal.

Location

Rooms were too small

Leaving

The breakfast was a joke. Dirty leftovers on table. Guy on reception on his phone could have quite easily cleared away. Worst example of accomodation ever. Staff smoking outside at the front and so smoke wafts in through windows in room. As i am not a smoker this was disgusting

The hotel is very peaceful and very clean. The rooms are more than staisfactory. A highly recommended hotel.

Goodlocation for my objectives..

I was allocated room number "10", which is prepared and equipped for disable people. This room is totally unacceptable for a person who is not wheelchair bound.Why dont you go into this room and try to brush your teeth, for instance. You could also hear noice from other rooms during he night.

nice room, great price - but in bad neighbourhood - my car gor broken into right in front of the hotel, and the night clerk said he did not see anything....

Breakfast

I stayed in a single room which was cramped. It was very noisy during the night, making it difficult to sleep.

Clean

Fire Alarm rang on and off on one night. Noise from other residents early in morning

Very friendly helpful staff, clean and a good location to Ilford Train Station,