Hyatt Regency Indian Wells Resort and Spa

Some of the best service I've ever had

Points positifs : The employees were some of the nicest I've experienced anywhere. From the valet, front desk, and wait staff at the pools and restaurants. We got upgraded without asking. I'll definitely be back.

Points négatifs : I get that hotels have resort fees now, but at least tell me what it's for. The only thing I could figure out was that it included a couple bottles of Dasani. And $27 for overnight valet parking? Yikes. It's Indian Wells, not NYC.

Great experience

Points positifs : I like the different options for dining and activities. The room service was guaranteed in 30 mins which was great. The staff were all friendly and everything was open til the late hour.

Points négatifs : Our room was not ready and we had to wait around. The pool area needs more cleaning especially after a big rush.

Best service Ever!

Points positifs : The people are so friendly and accommodating! From Jonathan who checked us in to Danny at Valet and Michael the butler. They made my friend's Birthday so very memorable and had champagne for us the first night and left cupcakes when we got back the second night.

Points négatifs : The rooms could have been cleaned better. There was a roach in the room the whole weekend,even after they came to clean that first morning. Otherwise the service was exceptional, I will tell everyone about it.

Really great weekend getaway hotel! Really enjoyed

Points positifs : Great amenities and hotel restaurants.

Points négatifs : Parking listed for free, ended up $30. Okay though considering the value.

Great during the middle of the week

Points positifs : This place is great during an off season or during the middle of the week but it gets packed like any other place on the weekend or holidays.

Very nice.

Points positifs : What you would expect from Hyatt.