Extended Stay America - Dallas - Las Colinas - Carnaby St

Points positifs : Leaving

Points négatifs : Breakfast was very very limited!! No service to the room at all for our stay. No hot water til last 2 days

Points négatifs : The staff was terribly rude and not very sympathetic. So as I went to complain, turns out the young lady helping me was the GM. The regular desk worker was much more appropriate with how she speaks to...

Points positifs : It's in a good location

Points négatifs : Room smelled and ac didn't get cold

Points positifs : Location

Points négatifs : Ants in the bathroom . But most importantly I did not get a receipt. They said the printer was down and they would email but I have yet to see it.

Points positifs : I didn't like anything about the room

Points négatifs : I reserved my room 2 weeks in advance with 2 beds, kitchenette, and a pet. I also called the location to verify . 3 hours before arriving, they notified me that they had given my room away and that ...

Points positifs : Room was comfortable, no issues about it

Points négatifs : I was having 3 bags with me, carrying them from the taxi to the check-in office and from there to the first floor where the room was alloted was a daunting task