Hôtels - Reykjavík

The room was super clean, had many amenities and was well appointed (bathrobe, slippers, plenty of towels, a safe, cable Tv and radio, Wifi, some complimentary toiletries, coffee &coffee maker, cork screw, many lamps, great system of curtains, bath tub and shower, etc.). The hotel itself also had many amenities: there are three dining options there ( award winning restaurant, moderate restaurant, and bar fare), a spa and hairdresser in the basement, a bar/lounge with happy hour, a polite and helpful staff, a tourist shop, etc.

The rooms we stayed in were clean and well-kept, the staff was very courteous and the location is ideal. If you're not afraid of a little walking (or if you're from NYC and think nothing of it) then you'll be pleased by how quickly you can get to the city center without using the buses or the very expensive cabs. The view was lovely and the restaurant on the ground floor was a very enjoyable meal and reasonably priced compared to the normal Icelandic fare. We stayed at the hotel for slightly more than a week and used it as a staging point for a variety of tours. I mention this because it seems like a fairly common practice here, and tour drivers will actually come into the lobby and collect you. In our case one of the tours was cancelled and the hotel staff handled all the logistics for rescheduling it. Our reservation came with access to their daily breakfast buffet, which is quite large and served as a great meal to get us started before our tours.

Like many homes and hotels in iceland, this building gets its hot water directly from a hot water system below ground. There are some places you might stay that get their hot water from a local geothermal plant. This is not one of them. This means that the Saga's hot water has a slight sulfur smell to it. It's perfectly safe and even drinkable, but the taste and the smell is not pleasant. Knowing this ahead of time would not have made me cancel my reservation, but I think this kind of thing is good to know before you arrive. Laundry is expensive. I sent down about two weeks' worth of Tshirts, socks, and underwear for a single person and it ran about 70 USD. We would still rather have used the local laundry than packing twice as many clothes, but that price stings a bit, especially for simple cotton garments.

Outstanding staff. Very clean. Very central. Convenient bar and restaurant.

Slow wifi.

Close to old parts of town. In fact, hotel is built over museum for first settlement.

The accommodations such as the room, bed and beding was excellent. The large flat screen TV was outstanding. The lobby was inviting and we loved the prepared food selection with a coffee and espresso machine that ground the coffee fresh for each cup!

The location was very good because we because we had a car. They do offer free bus passes which is good for tourist. For the business traveler it would be excellent. If we didn't have a car we would have prefered a city center location.

The staff at the hotel were extremely helpful, and the complimentary breakfast everyday saved us money that we were able to put towards other aspects of our trip

We felt that our room was a little bit too small, and the gym hours were not conducive to our lifestyle

Quiet, private.

I arrived at 7am but paid for the night before because I needed to sleep. At 12 noon it here was a nock on the door and a moment later a phone call. They wanted me to check out even though I had a five day reservation . Actually should not of been charged for the first day because I didn't get what I paid for, sleep. The staff was always to busy on the computer to acknowledge guest unless you engaged them.

Clean rooms, nice decor

Not best value for the money. Breakfast expensive

Nice location, but the rooms were dated, the TV was very old, the wifi worked intermittently, the breakfast buffet was pricey, and the beds were not comfortable.

The hotel is in a great spot downtown, easy walking distance everywhere. It has a Northern European modern design, simple but elegant. Love the old building. Hot water kettle in the room is awesome after exploring. Staff was courteous and friendly.

The bathrooms do not seem to match the rest of the room and hotel feel. They need to be updated.

Comfortable, spacious

Random breakfast policy. First stay breakfast included, second stay was charged.

Hotel was walking distance to shopping. Had a small kitchen with burners, microwave, refrigerator and dishes. Stayed 4 nights and made dinner 3 of those nights.Going out to eat very expensive Bonus (supermarket) is just 2 blocks away. Staff is extremely helpful. We arrived at 8am and there was a room ready for us.

Make sure you get to breakfast on time. Close doors exactly at 9:30 and by 9:15 slim pickings on options. It could be that it is early but staff wasn't that welcoming for breakfast. Just basic offerings - toast, cereal, hard boiled eggs, meat, cheese, yogurt. Was fine for us but for those who like a hot breakfast it isn't available They cut fruit in half so for those of you who like to grab and apple for later in the day that isn't an option.

Breakfast Buffet was excellent, lots of nice areas to sit in in lobby and restaurant. Nice staff.

The duvet. Very comfortable. The breakfast is included and very filling, especially to brave the cold of Rekyavik.

The staff did mess up our tour reservation once and we had to ask management time and again for something to be done about it. The desk in the room had some coffee stains and the shower door does not prevent the water from going all over the bathroom! Plus the hotel was definitely a bit distant from city center.