Hôtels à Langkawi Island

Points positifs: Le service et la situation de l'hôtel.

Points négatifs: La procédure à la réception est trop lente, ça fait attendre tout le monde

Points positifs: The place is a big resort, there what looks like a private beach, there is a swimming pool, restaurants, a games room (but you have to pay to play), they give you a lift to and from your room, they also have some shuttle to the cable car, but just one way, the way back you have to walk, but is like a 10min walk (so is easy), there is no much to do apart from the resort offers, they have some live music at night

Points négatifs: You have to pay for the games in the games room, the food and drinks are not very cheap, I believe the price could be a little bit better

Points positifs: They are helpful and kindest in the world

Points positifs: Good

Points négatifs: Good

Points positifs: I've been back a couple of months but this was honestly the nicest place I've ever stayed and the monkeys roaming around made my trip complete. The private beach is gorgeous and the pool is so big. If you want to explore the area then this isn't the place to stay but if you want relaxing luxury for a bargain price then look no further! The Berjaya is the only place I found that does a night time mangrove tour which is a must!

Points positifs: Good

Points négatifs: Good

Points positifs: Les singes, la nature.

Points négatifs: Le check in était froid. La nourriture des restaurants est pas dingue pour les végétariens. Pas beaucoup de choix. La salle de sport ferme trop tôt. La plage n'est pas utilisable à cause des méduses mais l'hôtel ne peut pas en faire grand chose sur ce point. Le staff de la plage n'est vraiment pas commerçant.

Points positifs: emplacement nature

Points négatifs: plage

Points positifs: Un petit déjeuner très correct. Des chambres très spacieuses. Nous avions la chance d'avoir notre chambre près du lobby car les transports en navette ne sont pas toujours très pratiques. Le cadre et cette nature sauvage.

Points négatifs: Les chambres parfois éloignées du lobby.

Points négatifs: Les prix excessifs pour tout. La plage où il est difficile de nager.

Points positifs: La cabane, la tranquillité, le confort et l’harmonie avec la nature tout en profitant Du confort de la piscine, plage de l’hotel

Points positifs: La gentillesse du personnel Les services

Points positifs: L'hôtel est situé dans la nature, loin de la cohue et des commerces à touristes. La plage est privée à l'hôtel, pensable fin et doux, il y a des petits singes et des oiseaux en liberté dans le parc le l'hôtel, les fleurs et arbres sont bien entretenus pis avons adoré.

Points négatifs: Rien, nous avons passé un excellent séjour

Points positifs: The hotel can be rated as 5* actually. Excelent place for honeymoon and vacation. Inspite of number of chalets, feel as on desert island and in paradise in the same time. Also, you can be in touch with nature here (monkeys, birds and other local animals live just in step from you).

Points positifs: Very poor sound insulation in chalets. The furniture is too old and in poor etat.The personnel which owes is multilanguage absolutely do not speak the francais. The price of rooms is too expensive and the breackfast isn't including.The food in restoring them is not good, nor juices of fruit. The personnel is very badly formedthe hotel is isolated, far from everything

Points négatifs: Only the beach

Points positifs: nature.tranquility,

Points positifs: well first of all i deeply liked the hotel and it was one of the best hotel i have been at in my life

Points positifs: cadre superbe, détente absolue, les chalets sont sublimes

Points négatifs: pas beaucoup d'anbiance au sein de l'hôtel, on s'ennuie...

Points positifs: Nothing, the service is very bad and the rooms are full of all sorts of bugs. This is not a five star hotel, barely a 3 star. I would not recommend it to anyone. We previously stayed in many other hotels amidst rainforests but never had any issues.

Points négatifs: We had to check out in the middle of the night due to extensive bed flees and bugs.

Points positifs: l'endroit

Points négatifs: break fast

Points positifs: I Like ever things the chalee, view, food, location.... every things.

Points négatifs:

Points positifs: Quietness, beautiful natural views, sunny sand beaches and many things make me missing this marvelous resort. If I have a choice to visit Langkawi Island again, I will not hesitate to stay at this hotel.

Points négatifs: One thing was bothering me during my stay which is that I have to park my car on the parking area and go the lobby to take a shuttle to my chalet. The reason of that is to ensure the quietness and cleanness. However, sometime after shopping I got many things to carry!!!!

Points positifs: styl of the hotel and the services

Points négatifs: i think need to take care abut some insect

Points positifs: location of hotel and great sea view from room.

Points négatifs:

Points positifs: The location is perfect, the food is great, wildlife in abundance and the best staff ever always smiling helpful and efficient. We did not want to leave

Points négatifs: We liked everything

Points positifs: Emplacement, gentillesse et dévouement du personnel

Points négatifs: Prix des boissons et des restaurants beaucoup trop chers.

Points positifs: The rooms were very close to a beautiful private beach that allowed a high degree of privacy and there was a lot of natural tree shade. The staff was very charming and helpful and quite chatty and gave excellent professional service. The location was was rather wonderful. Quality of meals was very good.

Points négatifs: One disadvantage of almost any private resort is a feeling of being cut off - i.e. from bars and restuarants so one is more or less obliged to use the resort facilities that overall were excellent. I was too lazy to venture out though this was possible. This suited me very well for the week I was there but probably less so if I had stayed longe.

Points positifs: Hôtel incroyable. Personnel très accueillant et à l'écoute. Chambre extraordinaire avec une vue magnifique sur la mer. Très belle piscine et très belle plage

Points positifs: La gentillesse du personnel et leur disponibilité. L’emplacement de l’hôtel est superbe : magnifique baie et bien intégré dans la jungle

Points négatifs: Rien

Points positifs: The beach is beautiful

Points positifs: The beach, the surrounding rainforest and the in habitants, the friendly staff and the room was comfortable. I enjoyed the morning walk around the hotel vicinity . It was informative and the view was spectacular from the Spa. It was a getaway that lived up to its expectations. Went away happy and contented.

Points négatifs: Everything was wonderful

Points positifs: Les chambres grandes et spacieuses. La faune de l’hotel si vous aimez la nature.Bon service, belle plage.Repas bons dans l.ensemble , un peu cher pour le type de nourriture.

Points négatifs: Le petit déjeuner moyen au niveau du salé pas exceptionnel.Les couloirs trop bruyants.Loin de tout voiture indispensable car les grabs ne viennent pas toujours si loin.Trop d’ombre à la plage et à la piscine

Points positifs: La situation de l'hôtel au bord d'une belle plage de sable fin dans une baie magnifique au sein d'une végétation luxuriante. Les différents restaurants de qualité. Le confort de la chambre avec vue sur mer et la qualité de la literie . L'amabilité de l'ensemble du personnel et plus particulièrement Su et le chef du restaurant Tepian Laut ainsi que le moniteur de voile.

Points positifs: Stunning secluded location with lovely beach. Good quality restaurants Exceptional staff

Points positifs: My favourite breakfast.

Points positifs: L’emplacement exceptionnel La gentillesse et le sens du service du personnel Le restaurant Jala de poissons frais arrivage du jour grillés en bord de plage les pieds dans le sable exceptionnel cadre et cuisine

Points négatifs: L’usure des parquets tapis dans les chambres L’entretien moyen (lavabo presque bouché paroi extérieure salle de bains pleine de tâches) Le petit déjeuner très moyen par rapport au prix et au niveau de l’établissement

Points positifs: Staff are very helpful and courteous Food served at cafe and during breakfast were decent My room had a great view

Points négatifs: The choice of complimentary coffee in the room. It was awful

Points positifs: Chambre spacieuse et la piscine est sympa

Points négatifs: Salle de bain un peu vieillotte - pas grand chose autour de l’hôtel et prix un peu élevé

Points positifs: Le personnel est très souriant et s’occupe très bien de nous.

Points négatifs: Breakfast not included

Points positifs: The environment

Points négatifs: The toilet bowl cannot fulsh

Points positifs: Propre, chambre spacieuse et moderne

Points négatifs: Emplacement, décoration impersonnelle la climatisation trop bruyante

Points positifs: Le personnel est bienveillant Établissement propre Grand parking Attention, il est important d'avoir de quoi se déplacer (scooter, voiture, Grab..) car pas énormément d'activités sur Kuah

Points positifs: Beautiful view

Points négatifs: Need to improve on western breakfast.

Points positifs: Parfait confort pour la chambre, très belle vue , situé à proximité de tous commerces et restaurants ainsi que du port/ferry. Superbe piscine. Extrême gentillesse et politesse de tout le personnel toujours prêt à rendre service. Excellent petit-déjeuner.

Points négatifs: Une douce musique d’ambiance serait bienvenue. la climatisation un peu forte.

Points positifs: La chambre était grande confortable et propre, l’établissement et proche du ferry

Points négatifs: Pas assez d’équipements, à la piscine. Nous avons commandé un room service et je suis tombé malade (pâte à la sauce tomate)

Points positifs: Rooms. Bayside view. Downtown location.

Points négatifs: Average dining. No concierge at a tourist destination.

Points positifs: Staff were friendly and helpful. Seaview rooms were very comfortable, clean and spacious. Breakfast included a wide variety from asian to western. Great location in central Kuah, great for duty free shopping.

Points positifs: privacy - did not disturb by staff eg: house keeping

Points négatifs: no daily newspaper for guest

Points positifs: Beautiful seaview room.

Points négatifs: I have to wait for 2 hours as the requested big bed was not ready. Room not cleaned thoroughly. Empty beer can was found in mini bar. Cups not that clean.

Points positifs: Good location & friendly staffs.

Points négatifs: Mocket worn out,bad pillows and poor breakfast.

Points positifs: Hotel très correct et bien situé pour faire du shopping. personnel serviable et accueillant

Points négatifs: situation géographique, très loin des plages.absence de wifi correct

Points positifs: Il nous on fait payer une sous tasse ke notre fille de deux ans a fait tomber au petit dej

Points positifs: Hotel confortable, de bonne qualité, bon service, l'hotel peut rester dans votre catalogue

Points négatifs: Dommage que l'hotel est loin de la plage, location de voiture indispensable

Points positifs: the location

Points négatifs: we booked an executive room with supposed use of the exec lounge which wasnt open during our whole stayinformed there were onlt 2 exec rooms booked so did not bother to open lounge

Points positifs: friendly staff, good breakfasts, good sized rooms, massive walk-in shower and bathroom fascilities, beautiful view.

Points négatifs: slight mix up with check in, the puzzled faces on the reception desk staff was worrying but was sorted within fifteen minutes... make sure the all important booking.com print out is with u at all times as that is what resolved the issue!

Points positifs: Room was very comfortable, luxurious and clean; friendly hotel staff; we enjoyed the KTV lounge bar with live band; excellent view of the sea.

Points négatifs: There is no beach nearby; we had to go to Cenang beach (24 RM for each taxi ride); breakfast is too Oriental.

Points positifs: Ok hotel, clean and fair sized rooms.

Points négatifs: Would not class as 4 star though, maybe an average 3 star. Staff were polite but not friendly and facilities quite average for a 4 star hotel.

Points positifs: Super atmosphère, personnel sympathique et serviable On a passé un excellent séjour sur l'un des quelques bateaux à voile en bois de malaisie restants (si ce n'est le dernier !) bon choix de restaurants On y retournera certainement pour profiter de cet endroit !

Points négatifs: J'ai été plutôt déçu que certains clients "ont réservé" des chaises longues à la plage de façon "aléatoire" sans les utiliser pendant plusieurs heures, limitant ainsi les options pour une famille de 4 comme nous pour trouver des chaises longues les uns près des autres. Cependant, le personnel était très serviable et nous a aidés !

Points positifs: Endroit de rêve ! Tout est sublime ! Notre villa sur mer d’un luxe et d’un esthétisme parfait. Restauration excellente, personnel adorable probablement un des plus beaux hôtels du monde sur une plage sublime !

Points négatifs: Franchement tout était absolument parfait.

Points positifs: Le petit déjeuner est très complet et accessible jusqu'à 11h!! L'emplacement de l'hôtel est magnifique et le personnel exceptionnel. Un grand moment de détente et de luxe. Je recommande le Spa qui offre un cadre fabuleux et des massages dignes des meilleurs

Points négatifs: Les travaux au 17/12 n'étaient pas terminés ce qui perturbe la qualité de l'endroit.

Points positifs: The location, the accommodation, the service, the food, the staff, the beach.

Points négatifs: Faultless

Points positifs: C’est un très très bel hôtel luxueux avec un raffinement poussé dans le détail. Ce hôtel bijou est niché dans un écrin de forêt tropicale qui vous Qui vous fait sentir que vous êtes dans un coin du paradis La plage est magnifique avec un service continue Le petit déjeuner très varié avec un service à table 5 étoiles. Une expérience à vivre Ce qui est sur nous reviendrons.

Points négatifs: Rien

Points positifs: Le lieu est magnifique. Le Personnel est extrêmement attentif. Les restaurants sont excellents.

Points négatifs: Tout a été parfait. Le personnel anticipe toutes les attentes. Cet hôtel est absolument exceptionnel.

Points positifs: The landscape, the beach, the spa, the room, the food, very good service, nice and helpful staff...

Points positifs: DATAI is jewel in the rain forest. The location,stuff,view everything is perfect. We had dinner at Beach Club with the beautiful scenery of sunset.

Points positifs: The beach - calm, clean, very fine sand. There's a reason it's a top 10 beach by Nat'l Geographic. Hotel design - tasteful in harmony with the surroundings. Love the water lilies pond which was in full bloom. Service - impeccable, eager to please Room - spacious and comfortable Hotel seems to walk the talk when it comes to being eco-conscious and runs it with respect

Points négatifs: every evening hotel leaves us chocolate which can attract ants if not eaten right away check in - took a bit too long despite we were in a bigger group guided nature walk tour - filled up quickly, so do need to book ahead

Points positifs: Extremely well kept to the detail.

Points négatifs: Food quality was inconsistent.

Points positifs: Unique atmosphere and impeccable service

Points positifs: pieceful of the place

Points négatifs: food served quality can be improved

Points positifs: The rainforest was beautiful, food was really good, staff were attentive and helpful. Excellent hotel!

Points négatifs: Nothing

Points positifs: Location and friendly staff

Points négatifs: The room service menu was extremely limited with very few Malay options. The food served at the beach was only just satisfactory and at times poor which was a shame.

Points positifs: Great hotel, beautiful location. Staff wonderfully friendly and attentive.

Points négatifs: Not a great choice of food and the food is overpriced but I believe the management has plans to tackle that issue

Points positifs: A beautiful hotel in an Idyllic location. Everything was of a very high standard and the staff were fantastic. The Andaman Hotel is just a stroll down the beach but we spoke to a few people who were not impressed with it. The restaurants and beach/poolside area were excellent. This is he best hotel on Langkawi by far! But not cheap! Lots of honeymooners.

Points positifs: Séjourner dans une forêt vierge est une expérience inoubliable. L'intégration de l'hôtel à l'intérieur de cette forêt est intelligente et discrète et les villas bénéficient de tout le confort possible. Le petit déjeuner est délicieux ainsi que les repas dans les divers restaurants, le personnel aux petits soins.

Points positifs: Calme , classe , chic pas ostentatoire

Points positifs: The rainforest

Points négatifs:

Points positifs: un environnement magnifique et le meilleur service que j'ai vu depuis longtemps.

Points positifs: The service , the happy staff who cannot do enough for you. It was the most enjoyable experience .

Points négatifs:

Points positifs: the details of this "old" resort is still very fantastic

Points négatifs: all the price-tags are too steep ..

Points positifs: Bien dans l'ensemble

Points positifs: Propreté, confort et personnel

Points négatifs: Nécessaire de prendre un Grab ou louer un 2 roues pour aller en centre ville mais rien de bien méchant.

Points négatifs: there is no shadow at the pool

Points positifs: What a magnificent resort, from the time you arrive till the time you depart, you are looked after and the facilities are beyond amazing. The view of the beach is just stunning. The food is amazing. 10/10. I will definitely be staying there again in the future.

Points positifs: Le personnel très sympa souriant, la piscine, le bord de mer collé à l'hôtel et pas loin du marché pour acheter des souvenirs en grab ( uber asiatique) c'est 14 ringit l'aller retour soit 3 euros

Points positifs: Tout était reuni Accueil parfait Établissement professionnel, organisé. Gentillesse exemplaire de tout le personnel y compris par mail Les piscines, en particulier celle des enfants, et le bar happy hours dans l eau. Peut être une petite deco ancienne. Vraiment, j ai rarement été aussi bien satisfaite. Merci pour tout

Points positifs: Belle endroit avec de l'espace très grand hotel...Super emplacement...Bien entretenue...Très grande piscine avec son jacuzzi excellent.

Points négatifs: Sur la photo on nous mets deux piscines sans nous dire que l'une entre elle est payante par jour pour y accéder celle avec la vue à la Mer...Domage elle est restée vide durant mon séjour

Points positifs: Location of room overlooking the beach. Beach perfect, pools great but sadly could not try Meitner the pool or

Points négatifs: Everything had. Even closed down due the Corona virus.

Points positifs: The hotel, staff beach setting infinity pool. Absolutely fab even dealing with lockdown on our last2 days they provided food (room service)and looked after us. Not allowed in pools & sea though.

Points positifs: Nice staff, considerate during this crazy time...

Points positifs: Friendly staff, very welcoming and always with a smile. The hotel is located in a nice and quiet area close the center. 10 - 15 min where you have lots of restaurants and cafes.

Points négatifs: During my stay they had this beach volleyball tournament on the private beach of the hotel. And almost the whole beach was taken by the players. we could not relax and enjoy our view. Unfortunately, we could not enjoy our stay at the beach during our stay!! Big disappointment for us.

Points positifs: The beach and pools were great.

Points négatifs: The rooms are old and dated.

Points positifs: The sea view

Points positifs: Nice lobby, but that is it!

Points négatifs: Location

Points positifs: peaceful place to stay

Points positifs: It's good hotel but it seems old and has a problem that always insects are arount the room and garden.

Points négatifs: need to apply for insect protection more

Points positifs: Beach is on location. Indoor swimming pool for ladies only. Nearby to shopping, outside food and attractions.

Points négatifs: Food is expensive

Points positifs: Situation de l hôtel , le confort des chambres, piscines

Points positifs: le cadre de l'hotel

Points négatifs: le personnel, pas vraiment accueillant. le petit dejeuner, trop cher. pas d'animation

Points positifs: la piscine

Points négatifs: pour moi cet hôtel est un 3* et non un 4*

Points positifs: Famille avec 2 enfants, hôtel très bien situé, à 2 pas des restaurants et village de la station balnéaire. Possibilité de marche à pied, très beau spa et massage parfait. Très joli Hôtel.

Points positifs: Hotel tres sympa, personnel competent, spa parfait

Points négatifs: Le petit dejeuner un petit peu cher !

Points positifs: hotel ayant un bon rapport qualité-prix, une tres grande piscine - le personnel tres aimable

Points négatifs: pas assez de transat sur la plage - pas assez de place a l ombre autour de la piscine- le petit dejeuner un peu cher pour le pays

Points positifs: Le spa superbe chambre spacieuse nourriture correcte bon 3 etoiles

Points négatifs:

Points positifs: The view was beautiful. The hospitality of the staff when we arrived was amazing. Also, they have added little decorations as a congrats for our honeymoon with a heart shaped cake.

Points négatifs: There was no water boiler in the room and the shower lights could be annoying for a sleeping person in the room. Also, breakfast is not included.

Points positifs: Nous avons passé un excellent séjour dans cet hôtel. Le site est magnifique. Les chambres spacieuses. Le personnel accueillant. Les restaurants variés. C’était parfait pour quelques jours de repos.

Points négatifs: Le seul petit bémol est la plage et la mer mais la vue de la piscine compense largement

Points positifs: Multiple pool opportunities so you didn’t need to be with the teenagers playing ball or the families

Points négatifs: Resort is very large and a bit impersonal. It is “tired” and could do with some updating.

Points positifs: The actual resort is amazing, we went for a part ocean view room with a balcony and it was a treat to wake up to. They left a surprise cake in our room for my husbands birthday, which i want to thank the team for. The staff were always helpful and willing to help and made ypu feel safe. Will definately come back to this resort again.

Points négatifs: There were no nearby decent restaurants. The only option was to eat at the resort or try the local food, which i didn' feel safe eating. This one restaurant we went to served us a gone off chicken dish, which was enough for us to put us off.

Points positifs: Bien pensé pour les familles sans que les enfants envahissent. Le spa très bien

Points négatifs: Malheureusement avec les marées l’eau de la plage n’est pas toujours très propre en revanche magnifique coup œil

Points positifs: Petit dej parfait, vue somptueuse, piscines merveilleuses, personnel charmant, wifii excellent, clim silencieuse et efficace, chambres spacieuses.

Points négatifs: l'hotel a un peu vieilli, tres propre et bien entretenu, mais certains standards plus recents ne sont pas en place.

Points positifs: Nice resort Good location Clean rooms Helpful staff Very good breakfast

Points négatifs: Nothing

Points positifs: La vue, les piscines, le lit, la clim

Points négatifs: Piscine ferme tôt, la clé de la chambre désactivé

Points positifs: The restaurants, food quality, spa facilities were commendable.

Points négatifs: Poor customer service, check in counter did not key in our payment for breakfast. Front counter did not have details of other bookings/arrangements we made prior to checking in, despite receiving email confirmation. Our hotel room peephole door was painted black so we could not see out, this was quite worrying. The closet door was damaged so we could not close it,meant that the closet light would be turned out through the night. There are times where we called the recep/room service and could not get through.

Points positifs: My room balcony door was open :- ground level garden on returning to the hotel . Reported to Duty Manager - new room , safer and better . Very well handled.

Points négatifs: Bottled water should have been complementary . First time ever this has occurred. was not the case in any overseas hotel I have stayed in.

Points positifs: Access to private beach, many outdoor pools, execelkent service.

Points négatifs: The staff didn't tell us we have access to Westin private lounge at the Langkawi International Airport. We only see it when we are at the boarding area at the domestic departure.

Points positifs: Le SPA

Points positifs: The staff very welcome and always greet us whenever they see us

Points positifs: Personnel tres gentil, managers a l ecoute pour reajuster, suite tres grande et classe. Vue epoustouflante.

Points négatifs: Il faudrait enlever la moquette, c inutile, ca salit vite...ca gache un peu le reste qui est top

Points positifs: L'accueil, le personnel très appréciable et à l'écoute, la piscine, le restaurant ouvert 24H/24H au tarif plus que correct.

Points positifs: Everything

Points négatifs: Nothing

Points positifs: Piscine pour homme et femme séparé

Points négatifs: Pas propre du tout pour un 4 étoile

Points positifs: Good location, big room, friendly staff

Points positifs: Le staff a été honnête et comprehensif

Points négatifs: L'établissement que nous avions adoré il y a deux ans n'est pas reconnaissable. Sale des cafards et des lézards dans la chambre. Nous avons fait demi tour le premier soir

Points positifs: Très bel hotel, propre, les gens sont serviables.

Points négatifs: Il se trouve un peu loin de toutes les attractions

Points positifs: Jolie chambre et très agréable vue sur le genre de lac. Chambre spacieuse. Ménage excellent Petit dej excellent.

Points négatifs: Manque de clarté au restaurant sur les prix emporter.

Points positifs: Les piscines avec vues magnifiques

Points négatifs: Chambre pas assez moderne pour un 4 étoiles

Points positifs: La disponibilité du personnel tres souriant et serviable, notamment le manager Jamalsham

Points positifs: 2nd time stay...very comfy & islamic compliance

Points négatifs: None

Points positifs: Friendly staff, nice pool.

Points négatifs: No ground coffee for breakfast. if you are late not everything is available.

Points positifs: The views from the hotel

Points négatifs: The bathroom

Points positifs: La piscine en front de mer est superbe.

Points négatifs: L'hôtel est très isolé, taxi ou Grab obligatoire pour vos déplacements. La musique dans les couloirs beaucoup trop forte voire gênante le soir .

Points positifs: Rien, établissement qui laisse à désirer. Très vieux et mal entretenu. Mauvaises odeurs.

Points négatifs: Les chambres, le petit déjeuner qui était écœurant et sale, l’établissement très vieux et sale, fourmis retrouvés dans la chambre et Clim qui fuit.

Points positifs: The amazing sea view & peaceful environment

Points négatifs: The loo was really small! :(

Points positifs: The swimming pool , staff very good

Points négatifs: The design of their rooms is sooo old fashion ! Please change the room theme

Points positifs: Hôtel situé en bout d’île donc très calme mais à proximité de la rue animée Piscine à débordement Personnel sympa Espace avec billards , table de Ping pong, baby-foot , bar et animations Location de scooter à l’hotel

Points négatifs: Petit déjeuner mais comme dans quasiment tous les hôtels de Malaisie Moquette défraîchie dans les couloirs

Points positifs: The room clean and big. The food just so so..

Points négatifs: 1. The chubby girl at the reception counter not so friendly at all. 2. The kettle in the room not working.

Points positifs: La chambre est très bien avec une vue incroyable. La piscine à débordement est juste exceptionnelle. Les cocktails sont très bons. La moquette et les murs des couloirs manquent un peu de fraicheur mais rien de catastrophique nous avons passé un très bon séjour

Points positifs: The view very nice All staff is good especially staff from front desk

Points positifs: Hôtel formidable, chambre au top. Personnel d’une gentillesse incroyable...

Points négatifs: Salle de fitness peu équipée

Points positifs: Le personnel,la propreté, le petit-déjeuner , l hotel et sublime tout etait nikel

Points négatifs: Rs

Points positifs: Tout étais parfais, le personnel est très qualifié et a l’écoute, piscine et plage privé, le petit déjeuner est bien et peux être amélioré.

Points positifs: Unparalleled service. Massive pool and location convenient to the cable car.

Points négatifs: Ants in the room one day

Points positifs: Paradise, if you're visiting Langkawi you need to stay here, you won't regret it

Points négatifs: Nothing

Points positifs: Location Balcony view ( from Viceroy room) Service and friendliness of staff Large rooms Cleanliness Pool and bar / lunch service Two fantastic restaurants on site Near Perdana Quay - more restaurants/ bars Happy hour and cocktail bar after dinner This place is stunning !

Points négatifs: Can’t think of anything !

Points positifs: Grand confort des chambres. Situation géographique donnant sur une joli baie, non loin de la passerelle suspendue. Organisation d'activités. Accueil à l'aéroport et transfert.

Points négatifs: Le personnel en fait trop: ouvre les portes quand vous arrivez, courbettes etc...

Points positifs: L’hôtel se trouve à 10 minutes en voiture de l’aéroport, mais soyez assurés de ne jamais être dérangés par le bruit (nous n’avons pas vu d’avion survoler l’hôtel). L’hôtel se trouve très près du téléphérique et des cascades, idéal pour allier visites et repos dans une même journée. La plage est magnifique, le sable fin, les montagnes en arrière plan en font un endroit paradisiaque. Les chambres et villas sont splendides, propres et bien agencées on s’y sent vraiment bien. Le personnel est toujours disponible. Dès l’arrivée à l’aéroport vous savez que le personnel sera à la hauteur. Toujours souriants, prêts à nous guider dans nos visites.. Le SPA est fantastique et propose un très grand choix de soins. Un très grand merci à Mariko et à toute l’équipe qui est d’une gentillesse infinie!! Nous reviendrons !!!

Points positifs: Le personnel La piscine

Points négatifs: L’emplacement trop excentré par rapport à cenang La plage

Points positifs: La qualité des matériaux, le standing de l’hôtel, le professionnalisme du personnel malgré la période difficile.

Points positifs: Le personnel est très accueillant et à votre service. L’hôtel est sublime très beau cadre il est situé juste à côté du skycab. Très bon emplacement de l’hôtel. Je remercie le personnel qui a été à notre service et nous a aidé sur un problème de checking pour notre vol de retour. Le petit déjeuné est exceptionnelle et la piscine aussi.

Points négatifs: Trop de fourmi dans la terrasse de notre chambre et pas de prise dans la salle de bain.

Points positifs: Fabulous, spacious place where the pool is huge and is set beautifully on the beach front. The food was delicious and portions were generous. Staff were exceptional. We loved the spa treatments too.

Points négatifs: The bathroom was not sound proof , so not ideal at night as it disturbs the person who is sleeping.

Points positifs: The Hotel has just opened so it was brand new and very clean and luxurious , we were upgraded once we arrived from the merchant ( hillview ) to the Viceroy ( Sea view ) and was magnificant as it was overlooking the lovely swiming pool and the beach , everything was fantastic from the staff to the food and the whole experience was very pleasant , you feel like you are at home and the satff make you feel very welcomed . i would definately go back there if i ever go Langkawi .

Points négatifs: None

Points positifs: Great view from the hotel room. Super friendly staff who would go the extra mile to make the stay most enjoyable. We also loved the kids club. The attendant there is awosome and has a lot of great activities that can keep kids busy for hours.

Points négatifs: The spa had very limited hours and was very expensive. There are several restaurants outside the hotel, I would avoid the last one which is a chinese seafood restaurant. I think we all had food poison from that restuarant.

Points positifs: We enjoyed every minute in this new hotel, the staff was very helpful and kind. The facilities are fantastic with marvelous view to the sea

Points négatifs: The breakfast food could have been more better

Points positifs: Staff were very polite, from check in to check out the whole procedure was made to feel lavish and once again made me book for March In Sha Allah Charity the duty manager looked after us frequently and also reassured of the hotel facilities. The Buggy service and cycles which weren’t even advertised was splendid, thoroughly enjoyed these amnesties along with the table tennis and personal jacuzzi!

Points négatifs: The breakfast was quite standard, the service for breakfast was rather slow and we had to repeat orders multiple times.

Points positifs: Tous la nature la plage le personnel et la nature

Points négatifs: Rien

Points positifs: Beautiful and vaste property. The layout of the property and rooms were very nice. We had two rooms on the ground floor of a pavilion, and got connecting rooms which was very nice since we traveled with teenagers. Spacious rooms with large bathroom and outdoor bath as well. Nice patio with sunbeds and table. Our rooms were close to the watersport center and family pool. Otherwise the property is so large that it would take some time walking to the various locations. Nice then that there was a free 24h buggy service, and you can also borrow bikes for the entire stay. Really nice biking to breakfast in the morning. The beach is long and white, but the sea is muddy and unclear. It's not a place you would go for snorkelling, and although we swiped in the ocean every day, most of the time we spent in the pool. The staff at the watersport center was very nice and serviceminded. We were there every day to borrow kayaks or to try out various motorised watersports. Very quiet and private, and we loved the rooms and walking around the property. In-room dining was very good. The food was fresh and good quality. We enjoyed two dinners on our patio, which was a welcoming variation from the restaurants. Breakfast is included, and with both buffet and a la carte. The coffee was very good, and also nice to try local specialities. Disappointing that they didn't use more local varieties of fruit. There were not quite ripe melons, but no mangos, mangosteens or rambutans which I was hoping they would have. Very easy to communicate with front desk etc. via messenger or WhatsApp. Whether ordering a buggy or room service or a table reservation.

Points négatifs: The resorb lacks that little extra to make it an exceptional stay. The service is not at par with the price level. At this price you would expect extraordinary service. The staff was not attentive, and around the pool it could take time before we could place an order for food or beverages or for our orders to be delivered. One or two of the staff were good, but most were not paying attention. Which I would accept at another type of resort, but not at a resort with a luxury label. On the website the resort states that there are complimentary refreshments every hour around the pool and beach. Not so. We got this one (fruit), but only after I asked about it. Unless you count water as refreshments, but even water was not refilled regularly. Both food and beverages are expensive, and with those prices I would expect better service and quality. The serving of beverages - whether non-alcoholic or alcoholic - was curiously slow. It could take 30 minutes to get a soda or a beer, and at one time we waited 45 for our pre-dinner drinks. They arrived well into our entree. We got an apology and were not charged for the drinks, but it was only that one time. At other occasions it seemed that the staff didn't think it strange that we didn't have anything to drink at the start of our meals. Turn down service was at an akward time, often around the time the pool was closing and we were re-entering from the pool. Since were stayed at the resort all day, turn down could have been timed to when we would be out dining. A minor issue at another kind of resort, but among the details that were lacking to give this stay top score.

Points positifs: Emplacement, la plage, les espaces, les piscines. Cuisine excellente et chef très soucieux de satisfaire les clients.

Points négatifs: Prix des boissons et nourriture surfaits et complètement disproportionnés et ceci même par rapport à d'autres hôtels de même catégorie. Le prix d'un café (double shot de qualité médiocre) au restaurant de la plage est de 10CHF.... ce qu'on ne paie pas en Suisse dans le meilleur des palaces..

Points positifs: Tranquillité et confort. Plage de rêve. Qualité des repas. Gentillesse du staff

Points positifs: it is an amazing place, extraordinary

Points négatifs: Nothing

Points positifs: Nice

Points négatifs: No

Points positifs: Both excellent beach and forest.

Points positifs: A perfect place to rest.

Points positifs: Pretty much everything. There is no thing I would have changed.

Points négatifs: Everything’s perfekt.

Points positifs: The views and the service

Points négatifs: It was good quality but also overpriced

Points positifs: Very stylish, exceptionally clean, but mostly with fantastic staff, who really looked after us especially through the Covid-19 crisis

Points négatifs: Nothing

Points positifs: tout y est sublime

Points négatifs: le balcon trop petit et l’Hôtel est un peu excentré

Points positifs: Good choice at breakfast - staff expected standard responses, did not easily reepond to unexpended requests.

Points négatifs: See above. Some staff expected routine from requests from guests. Spa staff were universally great. BiBi and Julie were excellent.

Points positifs: Nothing was too much trouble for the staff. Everyone always so friendly. Meals were a good size. Pantai Grill could have more options, but still good food.

Points positifs: Confort de la chambre, amabilité du personnel, paysage

Points positifs: Good location with nice view

Points négatifs: Lots of ants and insects in bed room and restaurant we eat breakfast daily with ants

Points positifs: La vue est magnifique et le petit déjeuner très varié

Points négatifs: La salle de bain manque de confort. Trop ancienne et la douche aussi

Points positifs: There reception and lobby area gave a false impression of the entire place of being grand but it isn’t and it would struggle to be 3*

Points négatifs: The rooms, it was outdated, the hygiene was poor, had a bad odour in the rooms. The breakfast was the worst I have had and the hygiene was serious concern. The breakfast and food was absolutely poor quality. To be honest, if people like that sort of place then I guess it suits them.

Points positifs: Infrastructure au top avec un potentiel fou ! Magnifique piscine, magnifique chambre super propre! Personnel à l'écoute et très gentil!

Points négatifs: Air conditionné qui a coulé toute la nuit dans le petit salon... tout était inondé ! Un peu cher pour juste le petit-déjeuner compris. Nous avions recherché un hôtel avec plage... il était effectivement près de la mer (au bord) mais aucune plage! Le très très peu de vie dans l'hôtel... un hôtel avec autant de potentiel mais qui est désert...

Points positifs: La piscine et le toboggan.

Points négatifs: Les draps ne sont pas changer tout les jours....dommage.

Points positifs: La piscine ( attention tout de même car le petit avec qui nous étions s’est ouvert le menton dans le toboggan) La deuxième piscine pour « femmes » L’espace de la chambre L’équipement : clim qui fonctionne, micro onde etc Le restaurant « oriental » dans l’hôtel mais qui n’appartient pas à l’hôtel

Points négatifs: L’emplacement : hyper loin de tout. Pas de plage aux alentours et des restos assez loin Le clic clac dans la pièce principale : a se casser le dos. Une honte ! Et des draps avec des taches de toutes les couleurs Le petit déjeuner : rien de rien de passable Le personnel : pas sympa L’agent qui vend des prestations au sein de l’hôtel : Pas sympa. Pas explicite. Pas arrangeante Les clients qui se baignent tout habillés

Points positifs: View is fantastic and the room was clean

Points négatifs: Wifi is slow and its far from any fast food restaurants...

Points positifs: La piscine

Points négatifs: Bon hôtel magnifique piscine bon service

Points positifs: Super chouette hôtel , très reposant ... personnel super !

Points positifs: I love the location with beautiful scenery

Points positifs: Breakfast was sufficient for our needs & have a nice variety. Female swimming pool is a bonus

Points négatifs: Coffee & tea cups are too small. Have to make frequent trips to refill. Should provide mugs for the drinks

Points positifs: Stuff helpful & nice

Points négatifs: Single bed is too small & pillow is time to change

Points négatifs: There was no buffet breakfast on first day

Points positifs: La propreté et l'atmosphère, le personnel et le petit-déjeuner

Points positifs: Cadre magnifique mais est ce que cela justifie le prix l'un des plus chers a langkawi!

Points négatifs: -ATTETION PAYEZ EN MYR si vous payez en euro ou dollar le montant sera superieur a celui de booking de près de 30€ la nuitée.... ce qui est exagéré ils utilisent un taix de change extremmenet bas nous avons pris une chambre vue sur foret la vue ne correspondait pas aux photos nous avons juste eu une vue sur un arbre -Piscine ferme tôt a 19h Le premier jour a notre arrivée avant de nous installer le mr de la piscine nous previens qu'elle ferme a 19h ce qu'on trouve déplacé -Kidz club toujours inactif on s'y sentait pas les bienvenus - n'accordent pas d'importance aux demandes des clients on a demander a vider le minibar ca na pas été fait , ni a notre demande de deco spéciale anniversary

Points positifs: personnel très accueillant, aux petits soins, très belle piscine, grande chambre,petit déjeuner très varié

Points négatifs: Lit pas très confortable, les menus des restaurants manquent de variétés

Points positifs: Everything! I am a frequent traveller and this is one of the best hotels I ever stayed in. You really can get away of it all here and take time to relax and rest. The whole resort and the rooms are extremely nicely decorated and clean. The staff does everything to make your life extremely comfortable. We enjoyed the whole experience so much!

Points négatifs: Nothing.

Points positifs: The interior of the villa is impressive n the staffs is vr efficient and helpful...

Points négatifs: The food is not up to our expectation, the breakfast selection is not much and the food is very average.

Points positifs: L endroit paradisiaque la discrétion du personnel L'hygiène, le breakfast Et une mention très spéciale au chauffeur du buggy willy qui nous a très bien accueilli et nous a aidé à trouver les bonne adresse à langkawi

Points négatifs: Les prix excessifs de la nourriture.

Points positifs: Landscape and Food

Points négatifs: They should pre arranged the buggy during check-in but they didn’t. I have waited 20 minutes before they can send me to the room. During check out, at 12.00 pm the called my room as a reminder I have to check out soon - they wanted to send down the buggy at that instance. Normally at 7-starred Hotel they rather ask if we need extended time for check out. I told them I am leaving now but they did not arrange for my taxi. I called the Manager to tell him that he can do better so guest won’t feel been kicked out of the room at 12.00pm. Totally understand that we need to observe 12.00 pm checkout. Arrangement of taxi should be done during the first call - they kicked me out of the room, called the white Manager to manage me and what he can say that my complaint were not valid and he doesn’t even know who the hell is Horst Schultz is? - he is the co-founder of Ritz Carlton and emphasize about letting guest taking time during check out - he mentioned few times in his book. I was expecting more from the people there but it was poor, not acceptable.

Points positifs: super séjour avec un personnel souriant et a l écoute très belle chambre , cadre apaisant , belle plage , piscine au top

Points négatifs: point négatif impossible de prendre une douche sans inonder la salle de bain

Points positifs: fantastique!

Points positifs: Beach villa was amazing, staff was super friendly

Points positifs: Amazing location. And hotel First class staff so attentive and considerate Excellent food in all places Very well managed hotel

Points négatifs: Sea water is not crystal clear Tropical lush and rains make the clean water muddy But it’s minor drawback The island is a preserved tropical islands with so many fishermen Prices of restaurants are quite high Service perfect

Points positifs: Établissement exceptionnel Endroit merveilleux Personnel très prévenant et à l’écoute jusque dans les moindres détails Décoration ,vaisselle, ambiance très raffinée Tous les restaurants sont de très haute qualité gastronomique Tout est parfait!

Points positifs: We visited for our honeymoon and loved everything about this hotel! The rooms and facilities were beautiful and the staff friendly and attentive - the service generally was exceptional. The breakfast was great and the food and drink we had were excellent. It really is a stunning hotel and perfect if you're looking for luxury and a quiet place to unwind.

Points négatifs: It's not the cheapest, but it's worth it!

Points positifs: Amazing staff, beautiful location and so clean and lively rooms. We had a great time and it was as the Covid. 19 was developing yet staff remained professional and helpful. Thank you Sirus and Faizal.

Points négatifs: Le personnel surtout abdjalil et Fadila de la réception qui nous ont pris de haut ils nous ont fait patienter 3 heures avant de nous donner une chambre et on n’a même pas eu droit à des excuses de leurs part comme si ils nous faisaient une faveur alors qu’on a payé pour un service c’est inadmissible pour un hôtel 5 étoiles

Points positifs: L’emplacement et l’amabilité du personnel

Points négatifs: Les équipements commencent à être vieillots et le service est juste horriblement lent...!

Points positifs: perfect location

Points négatifs: breakfirst was poor selections

Points positifs: Staff was excellent. Beach is great but no swimming on 4 out of five days due to danger

Points négatifs: Too spread out, and not suitable for older guests. On one day, I spent a lot of time helping elderly people from a cruise ship get into a swimming pool.

Points positifs: La situation exceptionnelle, le personnel très aimable

Points négatifs: Les prix exorbitants du spa

Points positifs: Location Building a bit run down but comfortable

Points négatifs: i feel chef table restaurant should be air conditioned. The waiter should be more experienced to open/serve champagne

Points positifs: Beautiful beach and pool. Rooms were modern and comfortable. Good breakfast. Enjoyed watching the many birds and lizards around the resort. Kayaking with Jack around the mangroves was very special (organised through the hotel’s recreation centre).

Points négatifs: Lack of vegetarian choices in all restaurants (and sometimes there was meat in meals even when not specified on menu). Communicating with restaurant staff was difficult due to low levels of English language skills. There weren’t enough coffee machines at breakfast and they were very slow. Could do with more umbrellas by the pools.

Points positifs: Did not go early for breakfast, which probably was a mistake. Vast choice of Asian foods for breakfast, some fruit, eggs, and good bread selections, etc. I could have had rice dishes that were present, but prefer a Western breakfast in the morning. Had most meals in the same location (breakfast location - did not go to the more posh dinner place.) Amazing beach, super facilities, very friendly and helpful staff. Restful and very pleasant resort to stay. Hope to go again. It was a good period to go, as prices were reduced compared to the higher season. Very generous towels piled up outside for use on the beach and on the beach chairs. The swimming pools are super (unfortunately didn't use them) near the Spa section. The spa offers a very good selection of massages and treatments. The room and sitting room attached to it was excellent, albeit facing a less interesting back view, but a letter by the management apologised for said situation. Bathroom also excellent, with amenities provided daily as well as mineral water, which can be used to make coffee/tea. Fridge available. The menu at "Sands" (if not mistaken) was very varied and offered a great combination of Western, Chinese and Asian dishes and local dishes and deserts. Had a lunch at the Poolside - good choice of smaller dishes and very reasonably priced.

Points négatifs: For breakfast fruit selection was limited. Have intolerance problems hence, would have been good to have lactose free milk,/non dairy milk and possibly gluten free cereals in the morning for eg. Or plenty of fruits, and gluten free bread, besides papaya and honeydew and watermelon. Some facilities are in need of upgrading (sometimes mere details of items ageing over time that need a bit of paint, or similar. There is a renovation going on for some parts, which is good).

Points positifs: Breathtaking views, efficient and congenial staffs, clean vicinity.

Points positifs: The staff were great.

Points négatifs: Some of the food was not prepared well.

Points positifs: Situation parfaite. Cadre magnifique.La plus belle plage de langkawi. Quasiment une plage privée. Piscine adultes et piscine familles. Tranquillité.

Points négatifs: Nous avions pris une chambre suite vue sur mer, nous avons eu vue sur mer ET travaux... nous avons pu changer car nous sommes arrivés tôt mais proposer des chambres à ce prix sur des travaux ce n’est pas terrible. 2ème point négatif : proposer aux clients du quad sur la plage....c’est inacceptable! Destruction de l’écosystème d’une part, et d’autre part perturber la tranquillité des gens sur la plage...être seuls au monde et voir passer des quads au pied de notre serviette franchement on n’a pas apprécié ! Sans parler du bruit que ça occasionne dans un cadre aussi naturel et calme. Ceci est franchement à revoir.

Points positifs: We had such a wonderful stay at the Tanjung Rhu. All our expectations were met if not exceeded. The hotel staff are welcoming and very friendly, our particular thanks go to Zuraida, Nani and Leni. Our room was large, comfortable and well serviced with a balcony overlooking the tended 'jungle' grounds The restaurants provided a very good, varied selection of local and international dishes all in our experience, excellent in both presentation and quality. The above plus three swimming pools, the great beach, the games room (for when it rains) and the Spa provided us such a relaxing stay. We would recommend a stay at the Tanjung Rhu to anyone, and would not hesitate to return ourselves. Many thanks To Omar and his team.

Points positifs: Personnel souriant et aimable

Points négatifs: Propreté de l'établissement, Trop d'insectes à l'intérieur de l'établissement et de la chambre (lézards, araignée, fourmie, cafards...), Coupure d'électricité à plusieurs reprises, Pas d'eau chaude quand il ne fait pas beau (fonctionne avec le soleil), TV ne fonctionne pas, Mauvaise isolation des chambres.

Points positifs: this is one of the best hotel i've stayed . their staff were really nice and helping . i would like to recommend to people bout this resort . they deco my room for honeymoon . my husband and i really enjoy it . i give 5stars . thank you bella vista .

Points positifs: Time to upgrade

Points négatifs: The staff taking own sweet time when working, the hotel not clean bed and water quite dirty, price is reasonable but the location make its not reasonable as quite far from tourist attraction

Points positifs: petit dejeuner varie et tres bon avec un panorama unnique

Points positifs: Le personnel, la chambre (une suite), le petit-dej

Points négatifs: Rien, tout était parfait !

Points négatifs: food as not too much choices

Points positifs: Good

Points négatifs: Waiting to check in

Points positifs: Room comfy, staff very welcoming.

Points négatifs: A bit run down old building and looks scary when u step in. Maybe management can consider to repaint the building to better color.

Points positifs: The room was big

Points négatifs: Cleanliness is very poor. The building is run down

Points positifs: Our experience with Bella Vista was better than alot of other self proclaimed 5 and 4 star hotels. The staff was polite and supporting.

Points négatifs: There were few minor issues such has the basin and shower drainage were choked, our room wasn't ready upon our arrival.

Points positifs: Staff were excellent. Views stunning. Loved the Ocean Cabana Poolside Bar: perhaps the best thing - helmed by Fikri a very attentive bartender, who delivered impeccable service. Duty Manager Daniel and his team were exceptional in trying to help me cope with poor bathroom drainage, and an indavertent slip-up in room switches when I extended and was directed to a wrong room. They tried to help me cope as best they could, which I appreciated.

Points négatifs: Drainage and plumbing was stressful. Lots of little things pertaining to the various fittings was far below expectation. The staff were great in trying to make up for it. Perhaps the management and building owners need to do a complete and total make-over for the property to really fly.

Points positifs: Chambre

Points négatifs: Pas de viennoiserie au petit déjeuner mais beaucoup de riz nouilles ext

Points positifs: na

Points négatifs: na

Points positifs: close to town

Points positifs: Location was good, staff were courteous

Points négatifs: The kitchen stated in the room description did not have any stove/cooker/range. Fridge was quite old and AC's are a big problem. Split type units of inadequate size to cool the rooms quickly. No AC in the 3rd bedroom, only a fan.

Points positifs: the roomiest of the apartment and easily can accommodate a large family or a group..!

Points positifs: The location is great and very close to Kuah downtown, as well as to the peer. The view overlooking the Adaman Sea is great.

Points négatifs: The grill resturant (Nautilis) had nothing grilled at all. The breakfast menu was fixed every morning, but I travelled afterwards to kuala lumpur in a 4 star hotel and discovered that the breakfast was also the same. I really dont undersand why????

Points positifs: le breakfast super et la situation geographique

Points négatifs: personnel de l acceuil peut mieu faire