Hampton Inn & Suites Berkshires-Lenox

Points positifs : The staff was friendly and very helpful. The decor was incredible, and the breakfast buffet was plentiful. The daily complimentary cookies were amazing. There was fresh coffee available at all times...

Points négatifs : I liked it all!!

Points positifs : I liked it, i think its a bit pricey but all over the area the hotels are exoensive

Points positifs : We liked the breakfast we had downstairs as it accommodated all of us well, including our 5 year old granddaughter. The rooms (2) were very spacious but I guess that boosted the price. My cousin and...

Points négatifs : I really think the stay was great but I thought I'd put more down on the cost when I booked the rooms in the winter. I gulped a bit at the bill.

Points positifs : Facilities, cleanliness.

Points négatifs : Nothing

Points positifs : The staff was very accommodating. Friendly, always smiling.

Points négatifs : The towels were replaced with less the second day. We were two people in the room with towels for only one.

Points positifs : The bed was like a cloud; coffee in room and also in lobby; complimentary breakfast was very good. The best aspect is the friendliness and helpfulness of the staff-every one of them we encountered.

Points négatifs : Directions to location weren't explicit-it took us a few tries to locate the hotel in rain and darkness and trees. The sign is very small (not an eyesore for sure!); access via street off of ...