Grove Suites

Annexe de l’hôtel, maison angalise

Pas de wifi, malgré diverses demandes. Pas insonorisé, bruits, voisinage, passage. Salle de bains, tellement étroite

There was nothing good about our stay.

First I would like to say the staff were excellent and this is not against them in the slightest. We arrived at the hotel and had to collect our door codes from the main hotel to go across to the suits. The first suit we was given still had guests inside, after ringing we was given another lot of codes in the same accommodation which also had people still staying in the room. After going back to the main hotel we was told they only had one more room but it was down the road so we went down to that one which was 10/15 minutes away, we was given free breakfast but would have to return back to the original hotel for this. Once we got to the new suit we was very disappointed. The location wasn’t the nicest and looking at the other rooms so had windows put through, beer bottles and scabby drapes in the window. Walking into the place you’re greeted with the smell of cigarettes throughout the hall even though it’s now smoking. The room certainly wasn’t the nicest and wasn’t anything special, the bathroom heating didn’t seem to work as it was freezing. Anytime anyone went to the bath room in our room or the one above us a horrible sound erupted through the room and lasted for ten minutes, almost like pipes warming up on a cold day. It was hard to sleep in the room with the front door being broken and rattling every time the wind blew, giving the impression someone was trying the door. The breakfast in the hotel could of been nice if it was actually warm. The man on reception was lovely and tried his best to help us so a big thank you to him.