Luton Hoo Hotel, Golf And Spa

This is our fourth time staying at Luton Hoo. The room was upgraded to an Executive room when we arrived and was wonderful - very spacious, clean and comfortable with everything you can think of including slippers and robes. the evening meal in the brasserie was very good with attentive staff and good food. the front of house staff and doorman and concierge did a fantastic job as usual, with a warm welcome and helpful approach. Sunday roast dinner was very good. The taxi offering around the estate is always a lovely touch and we always look forward to sharing that quirky experience with friends and family we they join us.

We had lunch at the 19th hole. it would appear the menu has been limited even more than last year so not a lot of choice. It wasn't busy and the service was slow, with 10 minutes waiting for a coffee with only two other people being served in between. A glass was smashed (by staff) and swept with his foot to one side - it was still there when we left 25 minutes later. breakfast in the brasserie was the worst i have known in the three times we have been there. we arrived half way through service times to find no bacon, sausages, or beans. They were topped up over a 20 minute period meaning you could not have a full plate breakfast. The fruit and pastries took a while to be replenished also. it was not made clear that you have to order black pudding and hash browns with the waitress. we were only asked if we would like different style eggs. ALL food was lukewarm as was the pot of tea for two. We eventually were able to order coffee but this took time but was at least hot. Our family came to join us for lunch in the Brasserie we were celebrating my birthday. The service was average and i was shocked to find only one vegan option - although a vegetarian curry (not on the menu) was offered. i am very surprised in this age that there was not, on any menu over the weekend, choices for those following a vegan diet. i thought this was very poor considering this ever growing choice of eating. The experience this time was really not up to their usual high standards, hence i have marked them down.

i booked for my 21st wedding anniversary as a surprise for my wife. The entire weekend was absolutely brilliant, outstanding historic building, great facilities,wonderful staff, fab food, we enjoyed the spa too. We will recommend to freinds and return without doubt.

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Every aspect was ideal for the peaceful, luxurious and celebratory stay for which we were looking.

The management of the restaurant seemed to leave something to be desired. Whilst the staff were pleasant, helpful and courteous, many of them appeared to be wandering around aimlessly as if they did not know what they were supposed to be doing. Further, there must surely be something to be said for guests to be allocated tables for the duration of their stay, rather that allocated haphazardly at each meal.

The restaurant in the hotel, The Wernher, was superb. The food was totally excellent. Worth every penny! The service was very good too. The hotel itself is beautiful , inside and outside. The grounds are lovely.

When i booked, i was given the impression that the room would have views of the grounds,as that was part of the room description. But we were given a room that was far away from the grounds and below the ground floor. But the room itself was gorgeous.

Luton Hoo is a superb hotel The staff are excellent and very professional the buildings impressive and the dining rooms spectacular .. we did not play golf but we did think the course looked very boring ...the spa was wonderful and the rooms very comfortable and extremely spacious

We had a room in the coach house [ an ungrade not asked for but offered ! ] It was above the pro shop of the golf course and very noisy [ beware ]

Hotel was Luxurious, Staff friendly and Spa facility amazing, would Highly recommend.

No, all good

The buildings and grounds are superb, the spa is very good but most importantly the staff were very friendly and helpful, particularly Anthony at concierge.

For a stately home it had a homely atmosphere.

There was insufficient lighting in the bathroom and bedroom to make up. Please please allow pets!