Britannia Hotel - Manchester City Centre

Inexpensive Manchester city centre option

Points positifs : The price, location for city centre and railway station

Points négatifs : Room noisy due to occupant on floor above and thin and creaky bedroom ceiling. Asking for consideration didn't solve problem. Breakfast poor quallity - no muesli or devent fruit lots of fatty bacon, poor coffee - perhaps it just matched discounted room price bracket so dont pay for breakfast and go and eat somewhere else

Points positifs : Nothing

Points négatifs : Poor customer service

Points positifs : The hotel is well located and the exterior and central staircase are impressive. Staff were helpful though there was a long queue at check in. Room was functional, but clean and everything worked.

Points négatifs : Wifi in room is limited to 20 minutes unless you pay for the premium wifi. Furniture and décor is a bit dated.

Poor overall

Points négatifs : Poor wifi availability, and poor connection even in the public areas. The toilet in my room didn't flush properly, I had to 'pump' it to get it to flush. Very dated overall. Breakfast was very average. Very over priced for the quality.

Points positifs : The staff were good people trying to hold it together

Points négatifs : It's just old and unkept. The owners need to reinvest in the property.

Points positifs : Polite staff, room was comfortable and clean.

Points négatifs : Could do with better quality breakfast items. Hotel needs a refurbish. We wanted cocktails but barmaid we couldn't have any