Hôtels - Noord

I stayed at the occidental for my honeymoon. I was married at a different hotel (Manchebo) right before this stay and then moved over to the occidental for the honeymoon. The pool was wonderful. The water was warm, swim up bar had very friendly staff and the drinks never ended. The beach is very close to the hotel and if you didn't plan on leaving the hotel, it was a perfect distance. There was also a bad on the beach within feet from the water which was very useful. They let you rent these rafts to float on ( which very very relaxing) however they needed to be returned by 4pm or they charged you 76 dollars???

I didn't like the hotel as an overall. The beach front view was a partial view (they all are) unless you paid for a suite. That was a huge bummer for me. I paid the extra money to see the beach but had to look OVER the palm trees to see some ocean. The food was HORRIBLE. So bad that on my last night I left the hotel to pay for dinner because I was so sick and tired of th horrible food. For an all inclusive, this is a huge let down. There are much better hotels on ththe island with much better food than the occidental. Wifi: their "free wifi" is only in the lobby and you only get one hour. I had 30 people staying at various hotels and I desperately needed to communicate with all of them to arrange tours etc so I ended up paying an extra 70 dollars to have wifi in my room for the week. Then, it was spotty at best. I had to restart my phone over and over again just to get it to work. (I have an iPhone 6plus, not an old phone by any means) When we checked in, they gave me and my husband honeymoon t shirts, but then gave us a room with two twin beds. This is after they went to check on the room! This is my honeymoon, and you knew it was, but you put is in different beds??? So we had to switch rooms To an even worse view. It was frustrating. The Riu next door was so much better last year. Better food and better views. Same money. I would stay there over occidental any day.

Good location, spacious rooms, good bathroom and hotel areas, nice casino, nice lobby, the fruit and the croissants was good.

Beds and pillows sucks, food sucks, juices from concentrate, A/A and DVD player doesn't work and they never sent anybody, rooms door are like paper. No KIDS area in the pool!!!!!!. Aaaaand free WiFi just works at the lobby area and sucks, if you want WiFi in other areas you have to pay a lot per day and if you pay the service still poor. Guys 2015 you need better WiFi or people will not stay at the hotel!!!!!!

Beach and location

Room needs to be updated

My wife, 9 months old and I had a great time at this hotel. Our little one loved the kiddie pool and even though there were plenty of kids in the hotel, it was never crowded and always clean. The beach is just across the street and it is absolutely gorgeous. We were always able to get lounge chairs and found a shady area to relax, I gave this hotel 4 stars because the food at the one restaurant available for lunch was not that great. The staff was nice but not efficient. The casino was pretty small and it did not have a lot of choices.

Staff was very nice:)

Was father from the ocean then thought. Was not within walking distance.

Checking out of there!!!

The overwhelming smell of crap.Check in lady Cindy brought me to my room and told me we are not aloud to put used toilet paper in the toilet and that after we go to the bathroom we are to put used paper in little waste basket next to toilet. Nasty!!!!!!

We stayed out of the room all day and night because of the smell. If we had to go to bathroom we had to leave and find a public toilet to use.The door to the room had several holes in it and a gap at the top letting lizards from outside in the room which we have pictures of everything. It was absolutely disgusting!! I dont know how anyone in their right mind could have tolerated this. My wife and I when we tried to sleep in the room had to use our beach towels that we traveled with to cover our faces not to breath the crap smell. It has got to be the worst place we have ever stayed. Bugs and flies everywhere. The other interesting thing is in the bathroom where you cant f...

Location

No airconditoning

I paid a lot of money for our 4 day stay, but after complaining & staying at a nearby hotel, they gave me a $200 discount

The friendliness, the food, the drinks

No

I will stay there again

This hotel is located as the first one in the zone of "High Rise Hotels" meaning that this zone contains the high buildings, being this spectacular because you have a wonderful view of the nicest ocean I've ever seen. I reccommend it widely.

Relaxing,great vieuw, romantic, nice hotel, great entertaiment,easy to find, all of all it was a great hotel didn't expect it was that nice

They way you have to deal with the inventory form the staff should tell about it or take the inventory with the guest for the mis understanding because there was no superviser when you needed

We stayed 5 nights and the hotel informed us that they were going to cut off our air in our room. We had to be in the room between 8am-9am so they could cut it off or they would cut the whole power to the room. The air would be off till 10pm to repair a broken pipe. My kids were hot and couldn't sleep. 10 came and no air. 11 came and called the desk and they said 15 minutes. At 12:15 am they came knocking on the door to turn the air back on. The hotel then sent a card saying sorry and a cheap bottle of wine. How is wine going to help my kids sleep. My wife and me don't even drink wine. 

I've been there twice, and will be heading back early December. The hotel is very nice and the people are friendly. I've never had any problems with bugs like the other person mentioned. The one thing you have to understand about Aruba is the people there are not in any hurry to do anything! If you go to a restaurant and order a burger... it'll probably take a half hour before you get it.They have a very laid back and relaxed attitude about everything. The best policy is just to join them, take deep breath, and slow everything down for a while. That's what vacations are about anyway. Not a great place for teens/early 20 somethings. It's not a party hotel. The hotel is definitely geared towards adults and they won't tolerate wild parties that disrupt their other guests. Oh, I'd recommend going over your hotel bill very carefully. It's not uncommon to find mistakes where a snorkeling boat or such charged your room by mistake. That's all over Aruba, not just this hotel. Also avoid the c...

I can't think of anything I did not like.

1-bedroom unit and amenities were more than adequate and clean.

Infinity pool needs some maintenance. Tiles along side are falling off. Contaminated water at the end of our stay make a lot of people sick and staff was not forthright in dealing with it. As of this writing, they're still handing out bottled water. Not sure they handled this emergency well at all! Too bad.....

When it says all inclusive it was truly all inclusive, you could book a trip to this hotel, and not spend another dime the entire trip if you wanted. One of the best resorts I've ever stayed in.

The pool closed at 7pm daily, which was very strange to me, I've never stayed anywhere that the pool closed so early every night, and most resorts let their pool stay open 24 hours. And due to the alcohol being free there isn't a huge selection of brands to choose from, but it was still a great place.

Le personnel est très sympa

We had an amazing time at Amsterdam Manor the rooms were clean and the staff was very accommodating. The beach was the highlight. It never gets too crowded and it so beautiful.

Food was overpriced it wasn't that delicious

Beach was steps from the front of the hotel and there was always an umbrella, beach chairs, and towels ready for us. The happy hours were great. The beds were incredibly comfortable, and we loved that the rooms had kitchens so you could grab groceries for the Super Food down the street. Such a nice addition. There is also a mini market at the hotel in case you need something quickly.

More families than I had expected. The pool was used by children exclusively. The location has ups and downs - there is nothing to the north until the high rises so you are a bit isolated. It is nice because it isn't super crowded and it is intimate, but it also means you have to travel a bit to get to other restaurants and activities.

Hyatt I would say is the best hotel in the high rise hotels area. It has an amazing beach front with lots of fun for family, honeymooners and retired folk.

Our family of four enjoyed our stay at the Hyatt! Beautiful property, centrally located and lots of fun! I let my 7 year old choose our hotel for this Aruba vacation ... she picked the Hyatt from the photos of the room (big beds) and the slide! The slide (and slide races) are so much fun!. At times it seemed the adults were enjoying it more than the kids. Poolside BINGO and pool volleyball were also a big hit. As for the beach, it's gorgeous - and you can call ahead to reserve a palapa ($35/day) so you won't have to wake at the crack of dawn. The staff (for the most part) were friendly. Some more so than others. We walked passed the other hotels we were contemplating (Marriott and Radisson) and I feel we made the best choice going with the Hyatt! The Marriott beach was not as nice and the guests looked like they were packed in like sardines. The Radisson (which we stayed in and liked) was nice and the Happy Hour crowd seemed to REALLY be enjoying themselves, but the Hyatt was def. nice...

Good

If is late and you need water for your room they do not send you water in to the room . Yo have to go to the lobby to purchased a bottle of water. For a 5 star hotel is a litle bit dissapoinment . The should have this kind of service .

Clean, across from beach but has dedicated area with beach concerige. Swim up pool and amazing location. Staff all friendly...

Pillows a bit thin but minor thing

The hotel is located in the middle of a area where all the restaurants en shops are, which is excellent. Everything is on walking distance.

Walkable to everything (even though we still had a car and drive lots). Easy to walk to to breakfast/dinner everyday. We didn't reserve a renovated King room but were given it at no cost. I didn't have much staff interaction but was impressed with them when I did. I also liked to see how thoroughly the pool was cleaned daily. It's an older resort but I feel like they've spent money updating the important things. Incredible value for what we paid. Very, very cold AC in the room.

Unfortunately there was an international youth baseball tournament in Aruba the same week we were there. Just about every rowdy kid was staying at the Mill. I don't fault the Mill. They apologized for the Inconvience and did what they could to seperate us from them.

The staff was very friendly.

The cleanliness of the hotel overall was mediocre.

Very close to the beach and shopping center

Drinks were very weak and staff did not record information correctly. I checked in on Monday and was staying until Friday morning, staff put me down as checking in Tueaday and leaving Thursday morning.

The staff was very friendly and accomodating. Clean. Could walk to other hotels. Liked the pool.

The beach towel policy was a little stressful; you are given 4 in your room and expected to 4.While I understand it, we were with a group and our things were often mixed together. I had to put my towels in a bag, so they weren't accidentally used or taken

It is a high rise amidst other high rises. Normally not my thing. Also, it is a vacation club, so if you want more restaurants other than the one by the pool, you need to go offsite. There are 2 other Marriots (one next door and one 2 over the other way) that you can go to and charge things to your room, so that was convenient. That said, we were with a group and it was convenient and we had a lot of fun there.

Wait staff was slow and not attentive at the bar at the hotel.

There was nothing I did not like! Love love love the private island!!!!! Very contemporary hotel . Love it!!!

Nothing

-loud partying after hours, with no hotel staff to control-worn out linens, towels, blankets, beds, furniture-doors defective-dated air conditioner-further from beach than is advertised-

Very kind and helpful staff! Good experience

FYI no hot water

I liked the price, but reaching to the leisure facilities is not easy. Reception lobby is quite far away from the hotel, actually there are from another DIVI resort

The beach was fantastic, the pools & facilities were very comfortable.

The shuttle was not very availble to get around (versus as adverstised)

Manchebo sits on a large beach with plenty of chairs/huts per the amount of people staying at the resort. I was able to walk up at noon, and pick out a spot on the frontline. It was a decent walk to the water, but nothing terrible. Never used the pool, but it looked great. Best happy hour on the island! 2 for 1 drinks from 4 to 6. Very quite resort.

They literally ran out of shampoo at the resort. Also, while we had a garden view room, the workers hung out in that area occasionally, leaving us little to no privacy. Thankfully, we didn't mind that too much, as we hardly were in our room for most of the day.

Beautiful beach and very laid back resort. Quiet and relaxed atmosphere, not wall-to-wall people like the larger resorts. French Steakhouse restaurant on the premises is excellent. Hotel staff is friendly and helpful. Room was adequate, although a little tired. Spa was wonderful.

Giorgios Italian restaurant was not good. Service was very slow and they obviously need someone who knows how to cook good Italian food if they are going to call themselves an Italian restaurant.

I am so soured by my bad experience, I refuse to rate any part as good.

I purchased an item for my girlfriend and left it wrapped in tissue paper in a ziplock bag on a table. It disappeared. I contacted housekeeping supervisor and was told it was impossible that it was stolen/thrown away. Not satisfied with that answer I asked to speak to the hotel manager, I'm still waiting. Terrible customer service experience which will cost this chain my business forever.

The location was good, the pool and beachfront was nice.

This hotel is a standard two star hotel. I had maintenance in my room each day of my stay for a problem, safe repeatedly would not open, A/C would not cut off, toilet backed up. It was just a horrible stay. Some of the food was cold and not labeled so with allergies I could not eat a lot of things. A lot of the staff did not speak even a little English so when you asked a question that just smiled. I spoke to the manager and the best he could do is give me an email to report the issues when I return. I think you get the picture...so needless to say the hotel stay part of my birthday was ruin