Hôtels - Penticton

Beds were uncomfortable and we had reservations for the New Years Party, but they didn't have enough tables to seat our party of six. No where did our reservation say you could reserve tables and it had to be a party of 8 or more. When we asked for a refund, we were told first come, first served. No refunds. Will probably not book again. 5$ a day for parking, including handicapped. Seriously?

nice location. Relaxing

Beautiful location . Nice restaurant next door. Modern and clean facility. Friendly staff too.

Location

Very dirty. Stains on walls, curtains, carpet. Very dated bathroom. Was expecting much cleaner for what we paid.

it was close to the beach beds was ok a little on hard side but made nice

Its was very dated and crowded and the room was very small and stuff old smelling dirt outdated

J'ai bien aimé l'hôtel, le petit-déjeuner et tout ce qu'il faut.

Pass Motor Inn is nicely located next to the Cherry Lane Mall. It's also convenient to situate here if you choose to go north to Kelowna or south to Olive/Osoyoos area.

N/A

The Location

Horrible shower

It's in a good spot if you are looking for a water front place, the price is reasonable,I stayed only over night but could see staying three or four to enjoy what the area as to offer.

They have BBQ's you can use for free! I wish it was on their website or under "amenities" as it would have been great to know in advance! Right across from the beach and some firepits that are communal use. It's also right near the downtown street (about 10 minutes walk) and go eat breakfast at The Bench! (15 min walk). Delicious food and well worth the trek! The last staff member we talked to on check-out was great!

Can only get the front desk between 8-10. Being early risers about 7am we were looking for the wifi password. Apparently there is a router in every room which no one told us on check in. I went and asked one of the staff about a good place to eat dinner and was recommended "Denny's". Even when I said we weren't a fan didn't offer any alternatives. I'm not a fan of visiting a new place and hitting up chain restaurants. Have some local cuisine suggestions! Support your community! Salty's is a PHENOMENAL beach-front seafood (primarily) restaurant just a few properties down. We were later told by a local some other good restaurants: Saigon's is good Chinese, La Casa Ouzeria is great Greek and the Pasta Factory.

The friendly reception and the price.

Nothing

convenient location in respect to the main transportation routes. Easy to find.

Holes in the towels, sheets,and blankets. I found this to be reflective of a disinterested and disrespectful attitude towards a paying customer.

They were willing to stay open until we got there

I have no idea how they possibly received a 2-star rating. We had a room that was less than a Motel 6, it equaled a mom-and-pop along an out-of-way motel.

We had 2 patios off of our room which was nice to have our meals at.

The room did not have a microwave which I was surprised, we used the fridge and made food which worked well with a fridge.

Stayed in a room with jetted tub and rain shower. Very clean, lots of space, and we were shocked at how comfortable the bed was... all for a great price! We will definitely stay here again.

recent remodel. Very impressed with improvements . Staff kind .

Had a double bed room that was split into 2 rooms. Only the main room had a air conditioner .

It was located near where we needed to be for the weekend. The area was fairly quiet. There was a Tim's across the street which was a major bonus!

The pillows were huge and rather uncomfortable.

Comfy king bed.

Room smelled old musty

Nothing.

The service was terrible! We were not greeted kindly upon arrival. Our room was not air conditioned. The air conditioner blew warm air and the customer service did not exist. We did not stay the night and would NOT recommend this place to a soul.

Nothing it was run down had cops in and out dogs barking paper thin towels and the staff were rude the breakfast was horrible

it was run down had cops in and out dogs barking paper thin towels and the staff were rude the breakfast was horrible

Fantastic mployees. Fantastic breakfast. Fantastic facilities

Nothing

manager very friendly clean room

very noisy birds outside the window sounded like budgies or a pet type bird. Not the fault of the motel Just annoying

A great place to stay, excellent and friendly staff. Great rate on short notice and really made for a pleasant trip.

Location was great.

Pool and hot tub not working. It was the May long weekend! No chance at checking out at noon, even though it was on a Monday morning of a long weekend.

The suite had two separate bedrooms, meaning one guest did not have to pass thtough the other sleeping area to reach the bathroom. There is a guest laundry, which we used.

Nothing, room was dirty, bedding not changed. When I turned back the sheets you could see they had not been changed. There was hair on the sheets. Bathroom had used soap and shampoo in it. There was no new soap bar. There was a used juice container in thse sink. I was not able to speak to the front desk as they had closed for the eveing. Very disappointed. The web site pictures show a resort style hotel, however, this is not factual. The web site is very misleading.

The room was very clean and the bed was amazing. The staff were very friendly and professional. The breakfast was awesome.

Economical and great location - very pleasant staff - for someone who spends a lot of time in their hotel room would not recommend as it was very basic and need a lot of updating - I only used it to retire for the night. Great for beach bums.

Needs updating.

Room was good enough for my purpose this time. Claen. Staff was VERY friendly.

Not really. But maybe small things like no towel hook in bathroom and location of power outlet.