Hôtels à Rabat

Points positifs: Le Riad est très joli, et j’ai beaucoup aimé l’ambiance à l’intérieur. Une terrasse est couverte en hauteur mais pas de vue sur Rabat. Le personnel est d’une gentillesse et très serviable. Je recommande vivement ce lieu.

Points positifs: The whole experience was wonderful! We arrived late and were greeted at the airport by a prearranged (By the hotel) taxi driver. Upon arrival we were shown to our FABULOUS room. Hassan was the name of our room and it was to die for! Breakfast was awesome and we made requests which were fulfilled easily and by cheery faces.

Points négatifs: My ONLY criticism is how thick the pillows are, I know a lot of Moroccans prefer them thick and firm but none of us enjoyed them.

Points positifs: We loved the decoration, charmingly Moroccan and modern. It was great having an electric kettle, water and tea in our room, black soap in our bathroom, and beautiful Moroccan-naif art in our bedroom's main wall. Also, the super friendly staff, and the breakfast (beast bread in our whole trip: made with whole wheat).

Points négatifs: Our room's toilet wasn't exactly private, because the separating wall didn't reach the floor. It looks stylish, yet it's impractical.

Points positifs: Très beau riad, décoré avec goût. Les deux chambres du bas très jolies. Nous avons été surclasses dans une suite à l'etage avec une immense salle de bains et une chambre avec fenêtre donnant sur l'extérieur ( ce qui est exceptionnel dans un riad) donc la lumière du jour. Très bon petit déjeuner. Nous avons eu une facilité pour garer notre fourgon familial ! Un bon rapport qualité prix. À un demi kilomètre de la mEdina et de la kasba.

Points négatifs: Les deux chambres du bas donnent sur le patio directement à côté d'une table et de chaises, donc pas lumineuses et une intimité réduite dans la journée. Accueil un peu protocolaire, fiches de police à remplir avant de s'installer après une longue route

Points positifs: Very friendly and helpful staff. Got tea with cake.

Points positifs: Riad magnifique très bien situé dans un quartier calme à côté de la Médina. Merci beaucoup à Samira pour sa gentillesse, sa disponibilité et son empressement à rendre notre séjour des plus agréable. Sans oublier les petits-déjeuners copieux et délicieux! Nous recommandons sans aucune hésitation!

Points positifs: Tout !!! Le personnel adorable, le cadre très agréable, l'emplacement parfait aussi. Merci pour tout !

Points négatifs: Rien

Points positifs: Excellent staff. Shayma was very helpful and pleasant. The hotel was in excellent location. We walked to all of our sites. Excellent breakfast too. Rooms were beautifully decorated and clean. Would def stay here again.

Points positifs: The host was very friendly and welcome; location is great and very clean bedsheets and towels. Thank you

Points négatifs: The bathroom is a bit slippery，just plz be careful when you finish a shower. In general it is a great stay.

Points positifs: L accueil avec le thé de bienvenue et les petits gateaux L'emplacement Le décor Belles prestations, dont la superbe douche avec radio intégrée Petit dej copieux

Points négatifs: Comme il pleuvait nous avons décidé de profiter du riad et de faire le massage et soin du visage qu'il proposait. Dommage que l'estheticienne lors de la pause du masque ai regardé des vidéos avec le son sur son téléphone juste à côté ... ça casse le moment détente ... A peine relevé elle éteins la musique d'ambiance ... Dommage ça manquait de finesse et de professionnalisme.

Points positifs: Good location, very clean room, nice breakfast, friendly and helpful staff.

Points positifs: Great breakfast, beautiful rooms, lovely and helpful staff. Especially Samira was v keen to help w queries etc. Everyone was v helpful w our little boy. The bathroom had a great fancy shower and Moroccan black soap! New towels everyday and comfy beds. Kettle in room was a nice touch.

Points négatifs: Can sometimes be a bit noisy- to be expected with any riad as the rooms open onto the courtyard - we managed fine tho.

Points positifs: Very well situated in the Medina. Breakfast was exceptional with plenty of fruit.

Points négatifs: Light came through the windows at night. It needed curtains over the windows to block out the light.

Points positifs: Accueil chaleureux, très bon petit déjeuner.

Points positifs: Tout est parfait. Adresse conseillée !

Points positifs: We had a very warm welcome by the staff. The room was enormous and the bed was comfortable. Breakfast in the morning was delicious and actually rather healthy, with an abundance of fruit.

Points négatifs: There was no wall or door between the bedroom and the bathroom. The only separation was a curtain - not ideal.

Points positifs: Very nice small riad. Very spacious room and well decorated. the staff was very friendly ans informative. The breakfast was top!

Points négatifs: The room had a small heater that was not working nad it was a bit chill.

Points positifs: -the best riad we stayed at in all of morocco (including marrakech, ouarzazate, fes) including cleanliness, amenities quality, access to free coffee, water, small lounge area to read -best breakfast of all riads-plentiful fruit, yogurt, pastries, fresh juice -service went the extra distance-limitless moroccan sweets and mint tea provided every time we came back to riad. one of the staff even went with us to the store they purchase the sweets at. provided advice on other cities in morocco we were planning to visit as well

Points négatifs: -nothing much-wifi could have been a bit more consistent -instructions on how to open the door a bit clearer but otherwise you can figure it out!

Points positifs: The breakfast was very good and it is convenient for taking the train

Points positifs: Great breakfast, lovely staff, beautiful room. A bit pricey but great place to stay

Points positifs: Riad possédant tous les critères de typicité

Points positifs: The staff were very helpful and friendly. This riad is very beautiful inside. Simple but elegant design. Rooms were cozy. You can work and relax at the dining area and on the rooftop. We had a relaxing and great stay here :)

Points négatifs: No one was in the hotel to open the door for us when we arrived. We waited for a long time outside the hotel with all our luggages. In one of the rooms where we stayed, there was no bathroom door, only curtains. Whatever you do in the bathroom can be heard in the room.

Points positifs: Un super accueil, une équipe attentive, à l'écoute de nos besoins et de bons conseils. Un excellent contact avant le séjour et bonne organisation des transferts Aéroport/Riad Un petit déjeuner copieux, bon et très varié. Je recommande ce Riad...

Points positifs: Très beau Riad, rénové avec beaucoup de goût. Belle chambre. Le petit déjeuner est excellent, très copieux. L’accueil très sympathique et respectueux. Très bon séjour.

Points négatifs: Rien.

Points positifs: Très beau Riad, encore mieux que ce qu’on pouvait voir sur les photos (il y avait peu de photos de notre chambre « la confidente » et finalement elle était super)

Points positifs: We had a wonderful stay. The staff were friendly, helpful, kind and most accommodating. We arrived past midnight, but they still welcomed us with an absolutely delicious lentil soup. It’s very well situated in the Medina, quiet, comfortable and clean.

Points positifs: Everything was perfect, and the host...a true maroccain hospitality. Thank you Fatima

Points positifs: A beautiful restored riad, with some fabulous rooms with 4 poster beds, stained glass, wonderful floor tiling & traditional rugs, and comfort in the furnishings. A mix of modern and traditional in its artistic details the place had me always looking at how each room was decorated. The roof areas - on several levels - was great, and good for relaxing on with a tray of mint tea. Breakfast was varied, personally presented, and the coffee was strong & delicious. Each day's breakfast was slightly different. The plants and table/chairs in the central courtyard was so pretty and made a nice place to be welcomed. Staff were helpful & very friendly. The location was brilliant - down 2 quiet medina streets, close enough to the sea & Kasbah, but quiet & short walk to a few excellent restaurants. This was the most luxurious riad we chose in our trip of the north of Morocco, but not the most expensive, It was a delight to stay here. Value for money with luxury!

Points négatifs: One point only: I think it would be better to not permit smoking in the courtyard in the centre of the riad, & limit it to the rooftop terrace only. Smoking in a public space is now not what we expect from UK & other places too. It was rather off putting during one breakfast for us as non-smokers, even though we were in a lovely room off the courtyard (doors open for the season. Yes, we discretely closed them but that felt a bit awkward!)

Points positifs: All meals were perfect. Best service ever. Location is absolutly perfect.Thank you once again

Points positifs: Everything was great. The staff here are friendly and nice and helpful. The restaurant she recommended was fabulous.

Points négatifs: Nan.

Points positifs: nice room and environment

Points négatifs: hot water not enough for a bath

Points positifs: Bon emplacement, joli cadre, petit dej très bon

Points négatifs: La baignoire dans la salle de bain peut être sympa pour un couple, mais voyageant avec ma mère nous n'avons pas apprécié du tout ...

Points positifs: Merci pour l accueil de la jeune fatma zahra qui nous a bien reçu et de sa gentillesse dans ce magnifique cadre

Points positifs: Great staff. I had an amazing stay.

Points positifs: Dar Maysanne was an incredibly tranquil, calm retreat from the minute you walked through the huge, ornate wooden doors into the beautiful inner courtyard from the busy medina outside. The quiet hospitality of our hosts & attention to the comfort of all their guests was very much appreciated. The beautiful inner courtyard with it's lush plants & dozens of lit candles in the evenings was enchanting. Our room was large & typically Moroccan with double basins & a huge double raised sunken bath which was a luxurious way to end of each day of sightseeing with lovely large towels & gorgeous smelling handmade toiletries. The offer of tea upon arrival with homemade biscuits was a lovely welcome touch & was always on offer throughout our stay as well as freshly squeezed orange or apple juice & a range of teas & coffee. Wonderful homemade breakfast was served each morning with slight variations on each of the 5 days we stayed. We enjoyed a rather romantic evening dinner for just the two of us one evening which was served beside a crackling fire to take off the evening chill . Simple but homecooked tagine & couscous & apple tart to follow was very enjoyable. We absolutely loved our stay at Dar Maysanne.

Points négatifs: There was nothing we didn't like apart from we found the bed rather hard - but this is a personal thing. However, when we mentioned it the following morning of our first night - we were staying for 5 nights - they very kindly offered & added a topper to our matress which did make it a little softer.

Points positifs: Un petit paradis au calme dans la Medina qui l'aurait cru. Le cadre est magnifique, tout est décoré avec goût, de la chambre aux pièces communes. C'est très cosy. Et que dire de l'accueil, du service et de la gentillesse des hôtes...Parfait. Merci beaucoup. Au plaisir de revenir.

Points positifs: Great location and amazing staff who helped with sorting things out. Have recommended the hotel to other British people in the area .

Points négatifs: Smell of cigarette smoke inside the building .

Points positifs: Très heureux d avoir découvert cet hôtel. Merci à Yassine et amine

Points positifs: Room service,the view and the staff

Points négatifs: Il manque une fitness room

Points positifs: La disponibilité du personnel, le côté boutique hôtel et la taille des chambres

Points négatifs: ne pas avoir de salle fitness

Points positifs: Personnel très serviable !

Points positifs: Le personnel, et le restaurant sont toujours au top

Points négatifs: la chambre ne correspondait pas à ce qui était réservé. Je me suis retrouvé avec la plus petite chambre que l'hôtel propose alors que la réservation porté sur une chambre de 40m2. Je ne me suis pas plein durant mon séjour, car en soit l’hôtel est de qualité, mais j'en ai touché un mot à la personne de l’accueil lors de mon départ, qui m'a proposé de me surclassé la prochaine fois que je séjournerai à l'hôtel. on verra dans cela dans 2 semaines puisque je reviens le 2 décembre dans votre établissement.

Points positifs: Emplacement Propreté Confort Accueil chaleureux Service Etage efficace et aimable ( Mme Kawtar)

Points négatifs: Rien à signaler

Points positifs: The hotel was recommended to my by a member of the Embassy staff, which probably gives a good idea of what one should expect: comfort without ridiculous expense, excellent central location and professional staff. In fact that last point doesn't really do the staff justice: I was welcomed like a long-lost friend by Salah who looked out for me for the rest of my brief stay, ensuring that I had everything that I could possibly need including complimentary drinks and canapes. The room was comfortable and clean with everything I required; the restaurant served an excellent lunch (and dinner) and the bar provided great snacks (club sandwich, burger etc). I didn't have the opportunity to use the pool or gym so can't comment. All in all Le Diwan represents outstanding value for money with staff who really do go the extra mile.

Points positifs: The personnel attention is fantastic, specially Ismail from the front desk and Mr. Salah that helped me a lot in with my luggage.

Points positifs: Very friendly and helpful staff at the reception desk, especially Mr. Omar, Mr. Ismail - just ask them for assistance and you will understand what I mean. Also, Salah, Hamza and others were very nice.

Points négatifs: Cannot think of anything.

Points positifs: L'acceuil du personnel de l'hôtel était exceptionnel. Très accueillant et chaleureux, nous avons même été surclassé dans une chambre de luxe, très propre, spacieuse et lit très confortable. D'autant plus que l'hôtel est situé en plein centre donc proche de toute commodité. Je le recommande vivement.

Points négatifs: J'ai tout apprécié.

Points positifs: Everything. It is very charming with beautiful gardens. Wonderful place to relax

Points positifs: Le cadre global est sympathique

Points négatifs: Les salles de bain un peu vielles!!

Points positifs: Le cadre, la tranquillité.

Points négatifs: Bien Le petit.dej à améliorer...insuffisant en qualité Le service à améliorer aussi..

Points positifs: La propriétaire est de formation artistique, tous les tableaux et les éléments de décor s’en ressentent! Ravis

Points positifs: Loved every bit of it.. !! Its location, the property itself located in orange orchard.. the bougainvillea.. it was beautiful

Points positifs: The place: I came with my sister to relax a little bit. And knowing Rabat, I went straight away for Souissi as the neighborhood is far from the hustle and bustle of the city. Then you arrive to the hotel and it's just quite and peaceful. Perfect location, dreamy and bucolic place. You can just get lost in the garden and forget that there is an outside world. Room: clean, comfortable bedding, very nicely decorated. View over the garden. Asked for a quiet room with bathtub and double bed. And we got what we asked for. Pool: pool spotless clean and neat. Perfect size and depth. You have sunbeds and towels. Thumbs up for the discretion of the staff by the pool. Helpful staff too.

Points négatifs: Global feeling with the staff (except pool and room service): you definitely feel that there is a treatment for Moroccans and for foreigners. Definitely! And especially the young lady at breakfast. Foreigners to be served first even if you were before in line. Thank you! It's very sad not to feel welcomed in your own country. I work in hospitality and my sister and I have traveled the world so we have something to compare to. Arrival: No welcome drink or something to welcome you in the room. Front Desk: Poor c/in experience. Arrived to a staff barely smiling. No genuine smile or warm welcome. Basically you don't feel welcome or expected. Staff talking to each other and answering phone while you just stand there wondering what's going on. Express c/in with very little communication. IDs, sign here, stay already prepaid, here are your keys, my colleague will escort you. Room service: By the pool, Moroccan salad was good, club sandwich nothing exceptional and needed some toothpick to hold it all together but the fries didn't look nor taste fresh and arrived barely warm. Also bread looks store bought. Room service in the evening, we asked for an omelette au fromage not too cooked with some thé gourmand. Omelette didn't taste good and was dry and you couldn't feel cheeses. Bread again looked store bought and one the two pieces was soggy. Pastries were okay but didn't taste homemade. We called room service a second time before the order arrived because we forgot to ask for a big water bottle. Called 6 times but nobody never answered. Order arrived and the waiter had to go back to get the water bottle. On a side note, a basic standard in hospitality is that the waiter should ask if he could come in. Breakfast: Poor breakfast buffet. Staff need to be trained to be more hospitable. We asked for one egg à la coque for my sister and scrambled eggs for me. Prices: Food overpriced for what you get.

Points positifs: Le cadre et l'environnement C'est un oasis dans Rabat

Points positifs: Très bel hôtel et situé au calme avec beaucoup de verdure autour

Points négatifs: Je n’ai pas pu en profité plus

Points positifs: Wonderful place The gardens, the pool, the rooms everything is just great!

Points positifs: - l’accueil de Jan, très chaleureux - la disponibilité du personnel - la terrasse roof top très jolie - les services (laver son linge, chocolats...) - le petit déjeuner copieux - Jan parle parfaitement français - les chambres sont MAGNIFIQUES - livres à disponibilité dans le salon

Points négatifs: - l’heure du petit-déjeuner, de 8h à 9h, un peu tôt, mais il est vrai que nous n’avons pas demandé si l’on pouvait déjeuner après 9h, cela aurait été peut-être possible :-) - douche et tapis pas très propre à notre arrivée

Points positifs: Le service et le traitement du personnel de The Repose étaient excellents à tout moment, on se sent chez soi.

Points positifs: The staff, the decoration…

Points négatifs: The pretty terrace is unfortunately only of limited use: in the mornings and evenings the cushions are wet because of the high humidity. breakfast is disturbed by a gigantic plague of wasps. Wifi with big breaks.

Points positifs: Above and beyond service with well thought out touches, eg closing and soundproofing the windows before we retired. A welcome plate of cakes and fruit and fantastic local knowledge. The owner even gave me a frozen bag a couscous to put on a swollen ankle ! The room was spacious and tastefully decorated with lovely soft pillows.There was a the most beautiful roof terrace with many plants and places to sit and enjoy the weather

Points négatifs: The amount of bees/wasps that were a round at breakfast time on the terrace

Points positifs: The host. Gorgeous character ready to provide advice and assistance to ensure you enjoy your total experience. An oasis in this ancient walled city. Beautiful riad. Totally recommend.

Points positifs: Décoration de la chambre magnifique et soignée , literie très confortable

Points négatifs: Repas pris sur place qui peut poser problème aux personnes non habituées à la cuisine végétarienne et aux maigres portions

Points positifs: Excellent breakfast and dinner service. Staff and owners are extremely lovely people. It was really fantastic experience.

Points négatifs: Location is quite strange for first time coming.

Points positifs: The staff at this place is amazing and always willing to serve. We had the dinner they offer, served on the terrace, which was wonderful. The rooms were comfortable with great decor and lots of added amenities.

Points négatifs: The neighborhood can be confusing and easy to get lost in.

Points positifs: There is not much that I like about this place. Really think it is overrated.

Points négatifs: 1. Accessibility. There is no way to park close to the riad. First day it took us 1 hour extra to get there. The owner never told us in advance, there is no way to get there by car but only on foot. In a good weather day, it might be not a big deal, just pass through some dirty streets, but in a rainy day, it is very very very dirty to your shoes and suit case rolling on the floor. But watch out when you walk there in the night. Did not feel very safe. 2. Noisy. You can hear what is from the street, talks and motorbike even in the night, 24/7. As well as what is happening inside the riad. 3. Communication. Besides the owner who is not there mostly, it is very hard to communicate with the staff there.

Points positifs: Tout, vraiment tout, tous et toutes ... quel travail ! Quelle recherche du détail ! Quelle créativité ! Nous espérons y revenir pour plus longtemps

Points négatifs: Rien

Points positifs: super petit déjeuné copieux et bon et aussi très bon diner

Points positifs: Le personnel super gentil au petits soins la maîtresse des lieux parfaite

Points négatifs: « Suite » vraiment exiguë et le raide pas du tous insonorisé dommage

Points négatifs: Magnifique ambiance , le calme est au rendez-vous , personnel acceuillant et très gentil , merci Mlle BOUCHRA d 'avoir été aux petits soins . Petit déjeuner copieux de quoi bien démarrer la journée. À refaire

Points positifs: Everything especially the tresa (balcony)

Points positifs: Amazing place with super staff. Best place I have stayed in Morocco. By any standards this is 5 star. I have travelled a lot and this if one of the best places I have stayed. Breakfast was amazing!! 11/10

Points négatifs: Everything was fantastic.

Points négatifs: The street is very noisy overnight

Points positifs: Excellent petit déjeuner Personnel aux petits soins

Points négatifs: Dommage que la terrasse n'était pas encore équipée

Points positifs: Accueil excellent, équipe très sympathique et à l écoute. Petit déjeuner copieux, original permettant d attaquer la journée dans les meilleures conditions! Que du bonheur. je recommande cet établissement sans modération!

Points positifs: Best we have ever had on a holiday

Points positifs: The lady who looked after us was so friendly and helpful . Was a wonderful place to stay

Points positifs: staff are excellent!

Points négatifs: the Safron room was advertised as being on the first floor, but was on the roof terrace. not the best for someone with arthritis.

Points positifs: Riad Azahra was amazing. The staff members were at your service, room was clean, breakfast was amazing, very calm place. Rooftop terrace view was very nice.

Points négatifs: I had difficulty finding the riad the first day i got there since it was not accessible by car. Once you get to know the place, you remember it so it is ok afterall :)

Points positifs: La surprise à ete de pouvoir être accueilli dans d'autre rihads et apprécier la piscine

Points positifs: L’accueil chaleureux, le petit déjeuner excellent, les navettes disponibles à tout moment, la chambre double sebar agréable, propre et confortable. Accès à la piscine dans un autre Riad gratuitement et à quelques pas seulement du Riad Azahra. Chouette séjour chez vous!

Points positifs: L'hautanticité

Points négatifs: La chambre donnant dans la cour . J'avais une chambre avec lits jumeaux et j'ai eu une chambre avec un grand lit 2 places . J'ai dormi sur le canapé

Points positifs: Nous avons tout apprécié. En voyage à 4 en famille nous avons passé deux dans deux chambres. Le personnel est charmant, le lieu est superbe, les petits déjeuners sont gourmands, et les soins proposés sont extraordinaires (on a testé hamam et massage dos).... on reviendra !

Points négatifs: Que la petite piscine / jaccouzi soit vide

Points positifs: La gentillesse du personnel La propreté des lieux et la qualité des prestations

Points positifs: Nicely decorated place, good art around, cosy pool! Excellent, helpfull staff! Clean and safe! Central location at the centre of the Medina. Nice breakfast.

Points négatifs: Although the property is in a very central location at the very centre of the Medina, DO NOT leave the place without the map they'll provide you. Otherwise it 'll be maybe difficult to find your way back without a GPS.

Points positifs: The riad was in the center and super quiet, the staff was helpful and room was not only big but very spacious!

Points négatifs: We liked everything and we're just sorry for how we treated the kind sir you actually worked for the riad and wanted to guide us there from the parking lot.

Points positifs: Beau riad de décoration moderne. Notre chambre était spacieuse et confortable.

Points négatifs: Rien

Points positifs: Clean Profesional attention All in terms of customer service

Points négatifs: All pretty good

Points positifs: Everything! Staff was tremendous. Breakfasts were ample and delicious.

Points négatifs: WiFi in room was weak. It could easily be improved.

Points positifs: Couldn't recommend this Riad more! The staff is fantastic - very warm and professional made us feel very much at home and pampered. A special thanks to Rania and Zainab for the fantastic stay!! I highly reccomend having dinner in the Riad, starters and tagines are just delicious. Breakfast is great too. We also tried the hammam and massage and very very very pleased with it, super relaxing! The rooms are spacious and very clean, the bed is super comfy too

Points positifs: Staff very gentle and kind. Very nice and clean room and terrace. :)

Points positifs: Petit déjeuner de qualité et suffisant. Personnel à notre écoute et très serviable, toujours souriant. Propreté des lieux parfait. On s'y sent en sécurité. Belle terrasse sur le toit

Points négatifs: Difficile d'avoir de l'eau chaude lors de la douche en soirée. Manque un petit chauffage et de la lumière et de l'intimité au niveau de la salle de bain. Produit de douche insuffisant

Points positifs: Located in the middle of the medina. All staff were lovely and welcoming. Roof terrace lovely to spend time on Breakfast was delicious.

Points négatifs: Wifi wasn't incredible, and room was slightly dark

Points positifs: The staff is amazingly friendly - the Hotel is in a perfect location with a lovely garden The restaurants are excellent.

Points négatifs: There is no communication between the different entities in Hotel. So things go wrong (like with us - we had to change rooms twice in a three night visit AND EVEN then we did not get what we asked for but we just gave up, It was either that or letting it ruin our vacation. We got a room with no shower - then we got one with a shower but with a flooded toiletfloor which could have killed as I slipped when entering during the night. Then room nr. 3 AGAIN had no shower and a Light that had the 200V on the metal so when you touched it you felt the current. The Hotel is a bit tired It used to be HILTON. It needs a makeover. As I said, we gave up but will not return as the staff just sail how sorry they were but never ever considered maybe making it up by offering a better room. We stayed it the same poor ailse of room 701-730. Dismal experience.

Points positifs: I loved the exquisite service I have revived , and the employees who served me especially at Patio during the breakfast , I recall Mrs. Bouchra , Mrs. Safia and Mr. Zoubair were beyond professional. Thank you all and I hope I come back to this lovely place

Points négatifs: Facility is out of time

Points négatifs: Personnel peu réactif et peu attentif au détail

Points positifs: Service clientèle excellent

Points négatifs: Le bruit très tôt au couloir

Points positifs: Personnel à tous les fonctions serviables, souriant et prévenant. Parfait!

Points négatifs: Douche hors service / climatisation hors service / personnel plus que moyen.

Points positifs: My previous experiences of previous stays.

Points négatifs: I use to stay in Sofitel Rabat Jardin Des Roses since ages. My stay experance were outstanding all times, until yesterday. Check in was a mess. Room was not ready. Vacuum cleaner was on inside the room. Drinking water, towels were not there and the balcony were not clean. thankfully, the bellboy was with me and has contacted the housekeeping team to solve this issue The worst comes after I spent sometime outside my room. The room key did not open the room. I went downstairs to report the issue to front desk team. The guy was like “OMG - this is not your key, this is the House Keeping Master key. This key can open all rooms” obviously, housekeeping team disabled the key when they realised they lost it. The WIFi password did not work. I reported this to front desk team and they answered me like you do not how to spill your name we will send you someone to help!! A technician showed up. He found out my last name is entered wrongly in their system. He fixed this by entering his email ID to allow me to access the standard service!! I personally, do not leave negative feedback about any hotel but the my experience with the Sofitel went beyond my all expectations.

Points négatifs: Le service Room

Points positifs: Le site est est agréable

Points négatifs: L’accueil était digne dominé administration et pas d’un hôtel 5*. Life is not magnifique unfortunately.

Points positifs: exceptional & outstanding & friendly & helpful staff.... nice breakfast.... tasteful interior

Points négatifs: the room we booked had a bad smell... most probably out of the shower.... bed for 2 too small....

Points positifs: Absolutely charming location. Quite pricey but worth it. Go for the suite on the upper floor. Wonderful breakfast. Very warm welcome from all the team and especially Zineb who has really done her utmost for her guest. She saw that it was my wife's birthday and prepared a cake and a mini party! I strongly recommend this place with nice terrace and small pool.

Points positifs: Extraordinaire séjour passé dans ce Riad hâte d y retourner zineb a été de toutes les attentions avec nous piscine exceptionnelle que l on a eu quasi juste pour nous !!!

Points positifs: perfect location, optimum staff

Points négatifs: the glass balustrade on the landing of the mezzanine will never support someone falling down. nice design but unsuitable. you should modify it. water was leaking on the right hand side of the mezzanine bed from the bathroom above when people had their shower. Not good

Points positifs: Tout , c'est raffiné joliment arrangé.. Super

Points négatifs: Le wifi n'est vraiment pas bon.!!!!

Points positifs: Warm welcome on arrival, people were very careful and helped me out with my needs, good location in an amazing building. Amazing way to end my 13 days in Morocco.

Points négatifs: Nothing was bad in the riad, although they charged a lot for an airport transfer

Points positifs: Beautiful property, wonderful staff (hi, Mohammed!) Thanks for everything, we enjoyed our stay in Rabat very much.

Points positifs: Personnel attentionné et très disponible, un grand merci à eux pour leur aide lors de notre court séjour sur Rabat ! Riad magnifique et très reposant. Emplacement parfait pour se déplacer dans les différents points de la ville.

Points négatifs: rien à dire.

Points positifs: Being in this Riad was a nice experience, it is very luxurious, beautifully decorated, spotlessly clean. A big plus for the pool and the terrasse, it was just the perfect way to end the days in Rabat getting some sun and enjoying a swim.

Points négatifs: I had a couple of bad incidents, the first with the welcome drink I was offered : when I arrived, the staff asked me if I wanted to drink something and I said I just wanted to go to my room and rest after a long travel, so he said that I can rest and then have it afterwards which I gladly did, but at check out, after paying my bill I get the woman at the reception come and ask me to pay for the drink (that can't be included in the bill and should be paid in cash not by card).. I won't recommend to ask the facility to book a taxi for you, I did it because I had an important meeting early in the morning and (in addition to it arriving late and needing the staff to remind the driver) it was not a real taxi who came (discovered that it didn't has a counter when I got in, and it looked just like a private car), and it asked me for almost 5 times the price of the itinerary (150 dirhams, while I paid for the same itinerary in the way back only 35 dirhams). The room I got in the ground floor lacked privacy with the difficulty to open the windows without feeling like being in the patio (there was no other external windows to open), and with the windows closed, it was quite noisy especially with people discussing in the patio until late at night. Probably this is not a problem for the rooms in the upper floors though. Another little incident, the day I arrived there was no big towels in the bathroom (which I only figured out when in the shower so I had to use the small ones, until I can go out and ask for a big one from the receptionist). I found these incidents really disappointing as without them the experience would have just been perfect.

Points positifs: Super clean, super comfortable bed. Friendly staff (Mohamed).

Points négatifs: It’s still expensive, the breakfast was good but limited to a few selections.

Points positifs: Location is prime, staff are helpful.

Points négatifs: Toilet lock always jams/ struggle to open. Shower glass is clearly visible from room (no privacy) which is not suitable to group or friends. TV is not smart nor connects to internet. Room decoration is very dark.

Points positifs: All is good

Points négatifs: Nathing bad

Points positifs: Friendly staff , good location

Points négatifs: A bit hard bed

Points positifs: Court mais très agréable, j'y revienderai

Points positifs: très bien placé. Parking avec voiturier Personnel très avenant. Friandises et bouteille d'eau offertes à l'arrivée. Le radio-réveil bluetooth JBL Horizon

Points négatifs: Il manque un éclairage sur la tablette qui sert de bureau. et peut-être une chaise plus adaptée. Des recharges mobile achetables à l'accueil serait un plus.

Points positifs: tout était bien , l'emplacement est vraiment génial, l'accueil chaleureux , staff à la hauteur

Points positifs: Tout était parfait - l’accueil, les chambres, il faisait une chaleur parfaite (ni trop chaud ni trop froid comme ailleurs) - chambres modernes - literie impeccable - petit déjeuner très bon - vue panoramique agréable -

Points négatifs: Rien

Points positifs: Bel emplacement,Acceuil chaleureux, très belle chambre

Points positifs: Établissement au cœur de la ville, propreté, acceuil chaleureux

Points positifs: Proximité de l'hôtelPersonnels sympathiques

Points positifs: I like the warm welcome and the recognition of the regular guests. Certainly the FO team specially Aisha - Excellent hospitality professional - a wonderful lady. I like the rooms and the location.

Points négatifs: I have to say that the Food and beverage service needs a lot of improvement and supervision. Used to be very attentive but not anymore. The team don’t even welcome you when you get to the breakfast. You have to find someone to help you from the service team and the love cooking station. And I do t think they are undermanned because they are many but clearly lack of supervision and training. If it wasn’t for the FB average experience , I would have rated the staff as Excellent too.

Points positifs: The hotel was excellent was clean the staff were very friendly from the bellman the reception the private dining also the security and also concierge, the only problem in the hotel is the quality of the sleep is 0 the music was very loud in the corridor I could hear it in my room in from early in the morning like 6 am you could hear the HK banging the doors of the rooms and also screaming in the corridors. The property is very beautiful but unfortunately the quality of the sleep destroyed everything, and because of that for me the value that I paid I felt it’s too much, I can pay more but to have rest in the hotel that booked.

Points positifs: Great host/owner and staff. Good location in the quiet part of the Medina. Super comfy bed, wow. Felt like I was sleeping on a cloud. Amazing breakfast, good dinner as well. They also had a riad cat called Rosa, who was so sweet!

Points positifs: Breakfast was excellent. Our hostess (not the actual owner from what I can tell) was so incredibly kind. We felt safe and well cared for!

Points positifs: This was a magical place to stay, it was very comfortable and beautiful. The bed was just right and staff were so lovely and helpful. The resident cat made it even more welcoming. So much attention to detail, original and really felt like I had stepped back in time. Felt like a princess here. Oh and breakfast and meals here delicious.

Points négatifs: I just wished I knew a little more French to communicate.

Points positifs: Très beau décor Personnel agréable et compétent Excellent emplacement dans la medina Excellent petit déjeuner On recommande !

Points positifs: The place was incredible! Such a pretty house which make you feel like a sultan. The staff were incredible too, and the terrace (with its views) was amazing to have breakfast. Highly recommended!

Points positifs: Le Riad est magnifique, proche de la Kasbah des oudayas et en plein coeur de la medina. Acceuil cordial, bon petit dejeuner bien copieux sur la terrasse. Chambre spacieuse et calme, digne d'un grand hotel. Merci nous reviendrons. Claudia et Kevin

Points positifs: Although we stayed only a night, Florent (the owner) did his very best to make our stay as best as possible. The riad looks exceptionally well, the staff is very attentive and the breakfast was good as well. We also liked its position, suitable to see the medina and also the kasbah.

Points positifs: Riad magnifique,agencé avec beaucoup de goût. Notre chambre était somptueuse, grande et très propre. On s'y sentait très bien. Le petit déjeuner était excellent. L'emplacement au coeur de la médina.

Points positifs: Endroit absolument magnifique en plein de coeur de la médina. Accueil gentil avec thé ! Lieu à tomber à la renverse, c'est superbe. Le boss a tout fait pour nous faciliter la vie (l'impression des billets). La chambre est grande et la petite chatte (la vraie maitresse des lieux) est un amour : Rosa, un bisou à elle. Rooftop superbe qui donne vue sur tout Rabat.

Points négatifs: RIEN ! C'est superbe

Points positifs: Great location only a short walk from the main markets and close to all good restaurants. The riad is beautiful and the rooms are stunning!

Points négatifs: Nothing

Points positifs: Very friendly staff who met us at the taxi drop off point. The place itself if beautiful and clean. Feels very homely and traditional. The owner personally thanked us for staying and made a delicious for us on the terrace.

Points positifs: Everything was very good. Nice people there and excellent breakfast. Nice rooms and very clean.