Hôtels à Rusutsu

Points positifs: Fantastic location, extremely comfortable rooms. Great for families. Onsen was amazing

Points négatifs: monorail to main facilities was a little slow and infrequent

Points positifs: Propre Bien situé Grand choix de restaurants

Points négatifs: La literie n’est pas assez ferme

Points positifs: Nice staff and relaxing atmosphere

Points négatifs: not the real ski in/out hotel, need to consume extra energy get to lift

Points positifs: Really good access to ski lifts and great ski lockers and onsen for guests. Fabulous comfy beds. Short walk to good local restaurants.

Points négatifs: Its worth knowing that all the rooms are double story and the main bedroom is upstairs but there are no bathroom or toilet facilities on that level. Also the only breakfast option is an expensive buffet. Neither the coffee shop or room service do breakfast.

Points positifs: It has a lot of attractions, ideal for families. There are cute musicians dogs and a talking tree that my daughter really enjoyed.

Points négatifs: Restaurants are expensive, and no budget options for breakfasts unless you have a coupon or it is included.

Points positifs: Excellent location

Points négatifs: It was a bit dated - a bit Disneyish and in need of a complete makeover.

Points positifs: Child friendly. Onsen is lovely after a full day of skiing.

Points négatifs: It felt very American with all the Disney inside the resort. Lot of walking inside the resort to get from you room to your ski locker, for breakfast, for diner, for anything. It was quite expensive. The restaurants are limited and so is the menu. We as Europeans are used to some "apres ski" for a drink and some music. This is not available. The slopes are very limited. It really has to powder to enjoy yourself off piste.

Points positifs: We had breakfast at the German restaurant. Lots of choices. Easy access to the slopes. Having the ski locker near the exit to the slopes made it really easy to store the gear at the end of the day. The Onsen was wonderful!

Points négatifs: There were five different restaurants were available for breakfast which was nice, however unless you walked place to place you were unable to see what they had which made it a bit difficult to choose with the kids. It would have been nice to have a brief summary on line of what they offered.

Points positifs: Great location, right next to the ski slopes. You can ski to the lifts from the hotel! Amazing facilities: lots of shops, quirky amusements, fabulous nightly laser show, superb views of the mountain especially at night.

Points négatifs: It was expensive!

Points positifs: i didn't take breakfast, i like the facilities. Onsen pool is the best.

Points négatifs: available period of Onsen should be available 24 hr.

Points positifs: The location of the hotel was ideal for skiing. We were also able to rent equipment onsite and lockers were provided. There are several restaurants within the hotel to choose from.

Points positifs: Clean and comfortable rooms, nice breakfast. Great location close to slopes and next to 2 convenience stores, and restaurants.

Points négatifs: Bath not hot at 4pm when it was said to be open.

Points positifs: Place was clean and tidy, close to the ski lifts and staff were awesome. Restaurant was also fantastic, with good mix of food to satisfy those missing there home comforts or experience local food.

Points positifs: The place was very clean, great atmosphere, the staff very helpful and attentive made us feel like we were at home, they always cared to our needs. The fact that the facilities were shared (a concerns of ours prior to our arrival) added to the experience, made us feel at home, moreso because everything was clean. We stayed in a traditional japanese room (tatami and foutons) and I must confess this was a great choice that we definitely do not regret. The location is located exceptionally close to the slopes (just across the road) and near convenience stores (Seicomart and a Seven Eleven)

Points positifs: Breakfast was great. They provided cooked eggs and sausage/bacon

Points négatifs: My son had difficulty sleeping on the tatami mat.

Points positifs: Great spot, great room, great and helpful staff.

Points positifs: Location Friendly and helpful staff

Points négatifs: WiFi connections were poor and unreliable and slow

Points positifs: Walking distance to the resort, bed and breakfast style accommodations in a land of capsule hotels and over priced high rise towers. If you're cool and want a ski lodge vibe, this is it. Wonderful family running the place. Want a pretentious luxury stay? Go elsewhere. Want a ski lodge feel with a family vibe? This is it. Their pony tried to poop on me tho

Points positifs: Lodge Romulus is very good value for money compared to the other accommodation options around the area. Room was spacious for three people. It's only 10 minutes walk from Rusutsu ski resort and the hotel offers free shuttle services every morning and afternoon. Everything is clean and tidy. The host is very nice and accommodating. Overall a very pleasant stay.

Points positifs: Friendly, helpful staff who speak enough English to communicate fine. Good breakfast (you need to order the day before, or just ask on arrival to have it every day) and caters for vegetarians unlike most of Japan. Inclusive private shuttle service to/from lifts. There's a spare dining room with microwave and hot water dispenser for self catering and there's a kettle and fridge in each room.

Points négatifs: A ski room would be better than spaces to store them in hallways. Wifi/Internet was poor for Japan (but tethered 4G was fast in this area) It's rural Japan, so no hotel in these areas will match the standard of modern hotels in Japanese cities.

Points positifs: Great family run lodge. Their driver was always on time, very accommodating and flexible- when he’s free. It’s an easy walk to the slopes but who doesn’t want a free ride?

Points positifs: The driver was able to pick us up and drop us off at the ski field everyday which was extremely cool

Points négatifs: Facilities are pretty outdated. Bit of mold in the shower which wasn’t great

Points positifs: Friendly staff, privacy and comfortable room, shuttle service to the snow field always very punctual

Points négatifs: Lack of dry room facilities was not ideal. Kitchen facilities could be more comprehensive

Points positifs: Great spot, 10 minute walk to the ski lifts of west mountain and the gondola to east mtn. They have a driver that can drop you off at the ski hill in the morning and pick you up in the afternoon. The staff / family are incredibly kind and happy to help out. Good breakfast to start the day for 1200 yen. The rooms are large and clean with nice Mountain View’s. Visited feb 2020 and would highly recommend to others. Thanks!

Points positifs: Loved the ski-in ski-out, the staff were very friendly and accommodating. The onsen experience was particularly beautiful in the snow. Breakfast was full of choice and variety.

Points positifs: Tres bonne nourriture et location etait parfaite

Points négatifs: Chambre trop petite et pas de salon pour se reposer

Points négatifs: La taille de notre chambre "vendue" pour une famille de 4 personnes (2 adultes + 2 enfants de 11 et 14 ans) : très petite chambre surtout quand on vient avec des valises chargées d'affaires pour skier :-)

Points positifs: Pirka Teppanyaki Restaurant. Concierge were brilliant. The room with the view of Mt. Yotei. The ski in and ski out facilities. Loved the onzen but it really needs upgrading. The shuttle to Sapporo Airport .the Activities such as snowmobiling.

Points négatifs: I stayed here 6 years ago and I was disappointed to see the deterioration of the building and the onsen. The contract cleaners left a lot to be desired and did not present a typical Hilton standard. The hugely overpriced breakfast.

Points positifs: Proximité des pistes

Points négatifs: La propreté : moquette de la chambre très très sale. Poubelle pas vidée pendant 3 jours

Points positifs: Emplacement au pied des pistes

Points négatifs: Prix exorbitant vu la taille des chambres. On m'a propose un "upgrade" pour une chambre famille mais ridiculement petite, j'aurais du garder les 2 chambres doubles. Je soupconne l'ajout des 2 lits dans une chambre normale. Trop trop cher.

Points positifs: The location of the hotel that close to ski resort, beautiful breakfast view.

Points positifs: Niseko can be reached in 2hrs from Chitose airport. The hotel itself is located at the end of the slopes meaning it’s a ski in/out hotel and that’s always awesome. Rental equipment is available nearby and can be stored without extra charge at the hotel itself. 4 restaurants onsite and a small village with some stores at walking distance.

Points négatifs: Everything Hilton worthy except the rooms which were a bit outdated and showing some wear and tear.

Points positifs: 10m to ski Gondola - fantastic. Able to access all ski runs at Niseko without having to drive anywhere. The ski & boot room service was excellent - warm ski boots to put on each day. The room was spacious for the three of us with 2 queen sized beds. Bars and restaurants were excellent. We will definitely go back.

Points négatifs: It was quite expensive, but overall the benefits of position and comfort outweighed this.

Points positifs: The view ! And the proximity to the ski station right at the bottom of the hotel - the onsen was great too!

Points négatifs: Nothing , except maybe far for everything but actually who have everything you need on the spot

Points positifs: la qualité des PDJ (chers néanmoins), le Onsen avec des plages d'accès très large, le ski room, la proximité des remontées, le service de navette, la gentillesse et l'efficacité du personnel, une salle de sport avec équipement assez complet

Points négatifs: La chambre n'est pas très grande( surtout si elle est donnée pour trois) et les équipements sont assez rudimentaires ( baignoire avec rideau de douches, sdb exiguë, pratiquement pas de chaines internationales à la télé,...). L'hôtel est excentré par rapport au cœur du resort (Hirafu), donc nécessité de se déplacer en navette (service régulier, gratuit et fiable) et prix alentours de l'hôtel prohibitifs

Points positifs: Our stay was perfect to every single detail. Very nice hotel with fantastic Lake Toya view from your room and rooftop onsen. Room was large, beautiful, clean and comfortable. The onsen was wonderful, especially onsen on the rooftop. The hotel also includes breakfast and dinner buffet. Food was great and delicious. Staffs were friendly and front desk spoke English very well. Overall, very relaxing experience and wished it could have been longer.

Points positifs: Great view of a mountain (Shiribetsu?) right from our bedroom window and of course of the lake itself. You can have the same view while enjoying a private onsen bath too! We stayed 3 days and the hotel prepared a special dinner for us on top of our buffet!

Points positifs: THE VIEW WAS AMAZING!!!!!!!! Our room had a floor to ceiling window facing the lake (perfect for sunrise/sunset). The food at the buffet was pretty good. The onsen facility was phenomenal, especially the outdoor rooftop onsen! Despite looking like a total mess after a day of snowboarding, every staff was still super friendly during the check-in process. It is worth every $ you spend for the room. Wished I stayed another night to check out the neighboring shops and walked around lake. Free parking is always nice.

Points négatifs: More seafood selection at the buffet? Hokkaido is known for their king crabs, but no dish had that for ingredient. Onsen is open 24 hours, but at times it did get a little too crowded. I did recall there were signs to tell guests to keep their voices down while using the facility, but of course there will always be those who ignore them and ruin the moment of relaxation for others.

Points positifs: Wonderful and fantastic!!

Points positifs: The room was spacious, with a mix of tatami and western beds. The view was superb, we could see the fireworks from the room. The breakfast and dinner were 5 stars. Lots of variety and of good quality. The beds were comfortable. The bathroom was 5 stars. Service staff were friendly and best of all, the onsen was clean and modern looking. The location of the hotel was centralised.

Points négatifs: Nothing. Everything was great.

Points positifs: The view was amazing and the room was big. Food was OK but buffet style so very crowded (with crazy/hungry/undeducated people).

Points négatifs: Many stains on the sofa. Cleaning products left in the bathroom and broken wood panel under the sink. Notified the staff after leaving and got no answer.

Points positifs: location and facility

Points négatifs: price still a bit higher than normal hotel.

Points positifs: Les bains, le buffet, l'amabilité du personnel

Points négatifs: RAS

Points positifs: Les bus de navette nous ont sauvé et le personnel est super sympa J'ai oublié mon portefeuille et je les ai appelés et ils vont l'envoyer par courrier. Personnel incroyable

Points négatifs: Il y avait un problème avec les eaux usées dans la région donc le deuxième jour de notre séjour ça a commencé à sentir vraiment mauvais ! Tout l'hôtel sentait les eaux usées !

Points positifs: Pas grand chose, si ce n'est la gentillesse et le sens du service des deux réceptionnistes japonaises.

Points négatifs: Il s’agissait de notre 4e séjour au One Tower, hôtel qui jusque-là proposait un bon ROI. Hélas, cette fois-ci, nous sommes restés 10 jours dans un appartement collé aux ascenseurs, au 4e étage d’un des bâtiments qui en compte 10 [Appart 406]. Résultat : vacarme incessant de 6h à 23h. Quand à la chambre à coucher, elle donnait sur l'entrée de l'établissement, nous avions donc droit aux ronrons quotidiens des bus. Je passerai sur les détails qui mettent en lumière un certain laisser aller en termes de qualité et d'entretien [voir photos] Autant dire que nous regrettons les 2800 euros investis au One Tower! A ce prix, on s'attend forcément à mieux, surtout au Japon!

Points positifs: La grandeur du studio, très bien équipé. La charmante jeune femme parlant bien anglais à la réception. L’excellent petit déjeuner avec des croissants frais.

Points négatifs: Rien

Points positifs: Les onsen qui donnent sur l' extérieur, notre chambre qui était très grande

Points positifs: La suit est très confortable.

Points négatifs: Très loin de Hirafu et Annupuri. Peu de navette notamment le soir pour aller dîner. Un restaurant dans l’hôtel mais avec peu d’offre de repas. A déconseiller aux voyageurs sans voiture.

Points positifs: A nice onsen and a good breakfast The free shuttle to Annupuri and Moiwa and great to be able to ski back To the hotel from Moiwa Buy your ski passes for Moiwa at the hotel they are cheaper than the field

Points positifs: Delicious breakfast buffet, friendly and responsible staffs, great location to Niseko United ski resorts.

Points négatifs: They didn’t change out the pajamas event we leave it on the floor. We were there for 7 nights and we left the pajamas on the floor after the 3rd night it remain on the floor throughout the rest of our stay.

Points positifs: Front office staff was great! very helpful and friendly!

Points négatifs: The limited services from housekeeping - which wasn't a big issue

Points positifs: The family suite is good with kitchen, Onsen is good

Points négatifs: The shuttle is really rare, not enough for you to go dinner at town or even go annuipuri... The breakfast, the chicken salad is disappear...

Points positifs: Friendly staff good breakfast great roomy units

Points négatifs: Nothing

Points positifs: Staff makes this hotel (as every other hotel:)). Room was spacious and bed was comfy. Set meals in Tura restaurant are worth trying. Onsen feels as a great idea after slopes.

Points négatifs: Its a nice hotel but location makes it a bit complicated. Hotel is providing bus transportation but if you want to be flexible, better rent a car. Price level raised expectations high even for Japan but reality was just a nice hotel.

Points négatifs: Notre appartement au niveau 9 était bruiyant car sous la cuisine du restaurant du niveau 10. Isolation des baies vitrées, froid au sol au pied du lit et gouttes d’eau qui tombent du haut.

Points positifs: L’emplacement sur les pistes génial

Points négatifs: Vu le prix le ménage devrait être fait tous les jours et non chaque 3 jours

Points positifs: Just thought the hotel is a bit old and the room ID has nothing to shout about. Upside is the convenient location.

Points positifs: The location ski in/ ski out was great In room Onsen Staff were lovely

Points négatifs: The breakfast The restaurant was buffet style only

Points positifs: Location and ski in / out

Points négatifs: Price !

Points positifs: Very friendly personnel, always service minded and helpful. Good breakfast.

Points négatifs: The whole building is functional, but in a quite shabby condition. Renovation needed.

Points négatifs: Front desk staff. They called the police because we had friends visit the room.

Points positifs: The staff at the reception is super friendly and helpful with any question you have. The breakfast buffet is really nice and you start your day with a nice view to the mountains. Japanese style room was very nice and with good view to the slopes

Points négatifs: I was disappointed by the Onsen. I actually used it only once, the entrance to the Onsen where you change from shoes to barefoot smelled like 1000 snowboarders had taken off their shoes the same time. External visitors to the Onsen didn't respect Onsen etiquette. Noisy, leaving towels on the ground. Even if there is staff permanently looking after you won't have the relaxing atmosphere I was hopping for....

Points positifs: We really enjoyed our stay at Niseko Prince Hotel. We had a deluxe twin room with private onsen which was amazing after a day of snowboarding. Location was excellent ski in ski out. Great breakfast. Nice staff. Would recommend to friends and family.

Points négatifs: Looks old from the outside but our room was clean and modern.

Points positifs: Great for skiing straight out the door and ski hire on site

Points négatifs: the buffet dinner was a little expensive but still really good.

Points positifs: La chambre Deluxe où nous séjournions était très grande (plus grande qu'une chambre standard au Japon) et confortable. La vue sur le Mont Yotei était très appréciée. La proximité du domaine skiable : l'hôtel est littéralement au pied des pistes du domaine Niseko. L'équipe de location de matériel est très efficace : la réservation de tout matériel de location se fait rapidement. L'achat des ski-pass se fait depuis une borne automatique dans le magasin de location du matériel. Chaque chambre a son propre casier dans le magasin, les casiers étant situés à côté de l'accès aux pistes et évitent donc aux clients de transporter leur matériel trop longtemps. La proximité de l'hôtel Hilton et son village : accessibles en bus via plusieurs navettes, en gondola ou à pied. L'accès gratuit à l'onsen de l'hôtel Hilton. A noter que bien que l'onsen de l'Hilton donne vue sur le Mont Yotei, celui de l'hôtel Green Leaf est plus calme, intime et charmant. Les navettes de bus vers Hirafu. Mon mari a beaucoup apprécié la qualité du massage qu'il a eu au spa de l'hôtel lors de notre visite. Un personnel de l'hôtel nous a aidé à transporter nos valises jusqu'à l'arrêt de bus du parking (point de rendez-vous du bus allant jusqu'à l'aéroport) lors de notre départ. Nous avons fortement apprécié le geste.

Points négatifs: Mauvais rapport qualité-prix du buffet du soir au restaurant. Je regrette de ne pas avoir eu beaucoup de choix de repas froid (pain, viennoiserie, gâteau etc) au petit déjeuner mais je peux comprendre les choix de l'hôtel, compte tenu de l'origine de la majorité de ses clients et donc de leurs habitudes alimentaires du matin. Vu que nous avons voyagé en pleine haute saison et mangé en période de pointe, le restaurant le matin et le soir était bruyant : détail à prendre en compte pour ceux qui ne supportent pas ça. Peu de choix de snacks dans la superette de l'hôtel. Nous avons du aller à Hirafu faire nos courses. Les casiers sont un peu petits pour plus de deux personnes. A noter : 1/ le lounge à l'entrée est souvent plein en période de pointe 2/ pour ceux qui apprécient skier la nuit : seules les pistes vertes proches de l'hôtel sont éclairées. Le domaine skiable de nuit est plus grand à Hirafu.

Points positifs: Hotel aux pieds des pistes, agréable avec onsen dans l'hôtel. Des navettes sont régulières pour aller en ville

Points positifs: The facility is perfect for ski-in ski-out. There is a gondola right outside the hotel which can take you right onto the mountain. Perfect for first time skiers as there are some smaller (but not too boring) slopes to go down and of course there are the bigger slopes for the more experienced. We received free breakfast for our entire stay which consisted of buffet style breakfast (Japanese and Western meals). If you stay at this hotel you also receive free access to the Niseko Village bus that can take you to neighbouring hotels (Hilton, Hinode Hills and Hirafu village). I would recommend to take full advantage of this as you can experience different restaurants and facilities with ease of free travel. I found the Green Leaf ski lessons to be quite expensive and we ended up booking at GoSnow Hirafu for 1 day ski lessons which turned out great to mix up the scenery as well. The onsen at Green Leaf was wonderful. It was our first time using the onsen and it was such a great experience as there is the outside onsen with snow around you while feeling so warm and relaxed. The spa service was also great for massages (although quite expensive!). Overall was a great place to stay for our first ski-in ski-out experience in Japan!

Points négatifs: The food onsite isn't the best quality (although you can't expect too much from hotel food). I do recommend to get out to Hirafu village and experience some of the wonderful local restaurants. The rooms themselves can feel quite stuffy and there was air-con inside but it didn't seem to make a difference when the temp was adjusted. The laundry service is very expensive so if you can try and limit using the services if you can and if you do use it do not leave it until you have no other clean under garments or clothes as the turnaround is about 1-2 days. These were just minor issues though and overall it was a great experience.

Points positifs: Ski in & out. Breakfast buffet was very diverse. Inhouse ski facilities (rental, skipass sales, ski lockers). Very nice onsen. The crew was very friendly and helpful!

Points négatifs: Only a buffet restaurant, no a la cart. Very limited tv channels (4 international). No coffee serving after breakfast and before the bar opens.

Points positifs: Good sized rooms Great bar/lounge Very friendly and helpful staff.

Points positifs: Third time to staycations at Green Leaf. Nice lobby and relax mood of music. New magic carpet is good for beginner. Excellent service. Improved service from carry luggage from bus stop to hotel. Also, carry luggage from hotel to bus stop. Great help for girls trip. Thanks. Will stay at the hotel again in the future.

Points positifs: L'établissement est au pied des pistes. Le personnel est très professionnel et agréable et procure de très bons services (location d'équipements de ski et de snowboard, moniteurs-merci Max!-, restauration, massages, onsen, accueil...).

Points positifs: Excellent facilities and good location. Really enjoyed and made good use of the Onsen. Staff very helpful and friendly.

Points négatifs: Paying AUD$11-00 for a cuppacino at the bar...way to expensive!

Points positifs: Great place. Staff were friendly and helped us everyday. Location is great can get to all other mountains fairly easily. The Onsen is in my opinion better than the Hilton’s.

Points négatifs: I would love to of had better coffee and a menu instead of buffet for dinner but I imagine when busy that’s the easiest. Good overall though!

Points positifs: Spacious room, neat and tidy. However, the view is not great.

Points négatifs: Food provided for dinner is quite limited.

Points positifs: La situation au bord du lac. La grande piscine intérieure. Les bains féminins au 8 ème étage avec une vue magnifique.

Points négatifs: Etablissement immense avec installations réparties sur 3 batiments. La queue au buffet La cabine wc/douche exigüe avec lavabo dans la chambre. Wifi seulement à la réception.

Points positifs: The onsen was superb. High standard of Cleanliness in room and onsen .

Points négatifs: The room we were assigned had strong tobacco stench. To compound matters the air conditioning was weak and noisy. We had to resort to fans. Request for a change of room was not possible because hotel was fully booked.

Points positifs: Onsen is very very very beautiful. Both breakfast and dinner are exceptional. Near bus stop. Nice view from the room. The room is spacious.

Points négatifs: The room is too dark.

Points positifs: Le onsen avec vue sur le lac au coucher du soleil. Le personnel serviable et qui faisait un effort pour communiquer en anglais. Possibilité de laisser ses bagages avant et après check in Zones communes très confortables.

Points négatifs: La ventilation de la chambre était un peu bruyante mais on s'y adapte. Buffet pas mal mais sans plus. Ca reste très pratique.

Points positifs: location is good, the view is worth for the booking. its pretty central to town therefore walking is great. breakfast at the hotel has a good spread and I highly recommend as it comes with a view overlooking the moutain.

Points négatifs: apartment is dated and they are doing renovation while we were on site. I guess the hotel could do better with better furnishing.

Points positifs: The service, location and the view. of course, the onsen on the top floor with a spectacular view to see the entire Toya lake. It was unforgettable to stay at outdoor onsen before dawn and seeing the sunrise.

Points négatifs: The toilet has bad smell and it didn't happen in my parents room right next to mine.

Points positifs: Dinner was very good

Points négatifs: The smell in a room

Points positifs: La vue de la chambre La localisation Les onsen

Points négatifs: L accueil qui n est pas dans le standard japonais Le buffet du repas du soir qui est digne d une cantine de colonie de vacances La présence de groupe de touristes particulièrement bruyants ( non japonais) Le fait que booking ne donne aucune indication sur la nature du dinner.....

Points positifs: L'onsen fabuleux à l'étage avec vue sur le lac Toya et le mont Yotei. Le petit-dejeuner, ouvert à tous les choix. Le restaurant japonais de grande qualité, mais un peu cher.

Points négatifs: L'orientation un peu autoritaire du personnel au check-in. Le caractère un peu coincé du lieu en général où tout est très encadré.

Points positifs: Onsen very nice view of Lake Toya. Breakfast and dinner buffet. Location is beside Lake Toya. Near convenient store. Winter Firework Festival near the hotel you can see firework from your room if room lake view side.

Points négatifs: No shutter bus service to JR Toya Station. Small bathroom.

Points positifs: Location Foods are great View is great Hot spring is fantastic

Points négatifs: Night shift staff does not know English

Points positifs: Onsen was the best !!

Points négatifs: There is no air conditioner in the room. When we asked to make sure we were using properly the device, a guy answered a little roughly that the room was hot because the weather is hot in Japan ! It’s my 7th journey in Japan, always in summertime (so thank you : I know Japan is warm) and I’ve never had this kind of stupid answer. At thé frontdesk, we finally had a more honest answer : the temperarure can’t be chosen because these are old devices. We were proposed to change room only when I informed them that we were not staying, even if we already paid for the room. So disappointing. The Toya Kohan Tei, located just next door, has at least rooms with air conditioner and the same view on the lake.

Points positifs: Very spacious room, and good range of amenities.

Points négatifs: Nil.

Points positifs: Buffet dinner

Points négatifs: Room price was expensive! Can’t book for standard room, 2nd room need to follow 1st room pricing on booking.com

Points positifs: The onsen was great. The room was clean. The fu-ton was very soft and comfy.

Points négatifs: The shuttle bus to the city departed a bit early.

Points positifs: Room is getting old. The bathroom and bedroom needs a good renovation.

Points négatifs: The bathroom and bedroom

Points négatifs: L'installation doit être mise à niveau ou au moins pour être conforme aux normes actuelles. Tout semble vieux

Points positifs: Breakfast & the Hot Springs were OK.

Points négatifs: Location is not good if you dont have a car as the winter timetable doesnt link easily with other transport in the resort. Disppointed overall.

Points positifs: Navette gratuite très pratique

Points négatifs: Odeur de tabac dans la salle de bain

Points négatifs: Changement de chambre chaque soir

Points positifs: The breakfast is good. The onsen is nice and quite in day time. There are shuttle bus going to 3 ski resorts.

Points négatifs: The onsen is too crowded in the evening as there are many guests from other hotels coming in the evening. And some of the people do not follow the rules in onsen. The hotel and room is a little old but still comfortable.

Points positifs: The Traditional Japanese Room was great . The Onsen facilities are just great . The mixed outside onsen is just amazing .with snow falling around you .

Points négatifs: The hotel is a little tired and needs a refresh .

Points positifs: C'est un hotel confortable mais dans l'ensemble moyen. Le petit déjeuner est servit au dernier étage avec vue sur la nature. Les chambre sont de taille moyenne, salle de bain en plastique moulée, lit simple avec couverture.

Points négatifs: Le lit, proposer des lits double 2 pers. Une salle de bain, un peu plus moderne.

Points positifs: Onsen is amazing, breakfast was good

Points négatifs: The hotel shuttles to around the different suburbs was very inconvenient especially for hirafu

Points positifs: Less rigid on breakfast arrangements.

Points négatifs: Too rigid on breakfast timings and set dinner choices.

Points positifs: Amazing authentic Japanese dinner and a nice hotel for the price.

Points négatifs: The distance from grand Hirafu was too much, once you were at your hotel it was an expensive taxi or free shuttle back but only to 8pm And then a taxi is your only choice

Points positifs: The onsen was amazing, it is so big, with baths indoor and outdoor. It also has a mixed onsen. The staff was so kind and considerate. The room for 4 Japanese style is very spacious. Dinner was very generous and the breakfast buffet was very tasty. Totally recommend it.

Points négatifs: You have to take a shuttle to the main Ski Spots but the onsen is worth it.

Points positifs: The onsens were nice and there was a lot of food at dinner and beeakfast

Points négatifs: The room had a strange odour like mildew

Points positifs: Breakfast

Points négatifs: Staffs at night shift when I did a check-in have a poor servicemind. Do not respect the customers.

Points positifs: the view is beautiful

Points positifs: Good Breakfast

Points négatifs: none

Points négatifs: Terrible location, very far from the main town grand hirafu, and no shuttles leaving/returning past ~5pm until the official start of the season. Best case scenario you catch the shute, it makesmany stops and takes approximately 45 minutes to an hour to get to grand hirafuand also charges a fare of 470 yen. otherwise, you are stuck at the "prison resort annupurri " with nothing to do as there are no nearby shops or restaurants. The area is not walkable as the sidewalks are not maintained during winter. The hotel desk staff was overall very unhelpful. The hotel advertised as having shuttle service to and from the JR station, however on arrival was told this service is not available until 930 AM. We asked the front desk to book us a taxi for our departure, however the day of departure taxi never arrived and we missed our train. The taxi company said they were never booked. We ended up having to pay extra to take the bus to the airport.

Points positifs: Ski in and out! Good breakfast!

Points négatifs: Perhaps the facilities need modernisation including ski renting process,,,, but not affecting anything in reality

Points positifs: Excellent service and experience! Very convenient for ski in ski out.

Points négatifs: Nothing

Points positifs: The hotel service was excellent, with the staff being very helpful when required. The ski valet experience was particularly convenient, especially when coming back from a long day of ski and being able to simply give our equipment at reception. The hotel was very helpful when we asked to have the car bring us back when stranded in relatively distant locations with our gear. The rooms are comfortably sized with nice and large windows, and have a very refreshing and powerful shower. Dinner at the An restaurant is quite good! The Ki Spa therapists are excellent and I highly recommend getting at least one massage there.

Points négatifs: The location is unfortunately not the most convenient, although everything is relatively at walking distance in Niseko, on a bad weather day it can be a bit troublesome to go out for a walk. Although the ski in is great, the ski out actually starts at the bottom of a small slope, which is not ideal. The breakfast buffet is the same every day which is a bit disappointing. The Japanese section however tastes great, but it does not cover the restricted options.

Points positifs: Amazing in all aspects

Points négatifs: Hot springs could be modernized a bit

Points positifs: Great view ,Great service and staff was very nice.The hotel is very close the mountain that you can play ski or snowboarding

Points positifs: Everything! The ski valet, best massage, concierge, breakfast, bed.

Points négatifs: Literally nothing. Love it all!

Points positifs: The hotel location is as close as it gets to the gondola, around 1min walking up, and you can ski right back into the hotel. The ski valet is a nice touch, they store all your gear as you arrive back in the hotel. The hotel itself is well designed, I really appreciated the view from my room (snow/resort) and the amenities such as smart tv, good wifi and the well equipped onsen. Would highly recommend and probably stay again

Points négatifs: The breakfast had limited choices, I felt more warm breakfast dishes would be a good addition to the Japanese and continental options available. However still would rate the overall breakfast 4/5, its just a minor improvement point.

Points positifs: Concierge service is great and convenient.

Points négatifs: Onsen could be more enjoyable with an opening outdoor surroudning.

Points positifs: Great breakfast Friendly staff Facilities, including the onsen and ski valet, are fantastic Comfortable rooms - would recommend one with a Mt Yotei view

Points positifs: Near by sky facility for family trip is a good choice.

Points négatifs: The smoke always bother me, including lobby and whole public place, the smoke always here! The restaurant to much noice.

Points positifs: Very nice view

Points négatifs: Location is very far away from the downtown, only with the hotel shuttle bus is workable while the it's only limited shifts

Points positifs: The hotel is very beautiful, and the location was spectacular. The view from every window was postcard perfect, and for that alone, it was well worth the price. The selection of restaurants within the hotel was amazing, though do expect to pay about what your room was worth a night for a dinner for two at some of them. We really enjoyed the whiskey bar and live musicians also. Loved our stay up on the mountain, and will endeavour to return when we’re next back in Hokkaido.

Points positifs: 1) the views! The hotel is situated at the mountain top so it gives you great views from the room & lobby. Basically anywhere with a window will reward you with fantastic scenery 2) service is good 3) plenty of dining options 4) beds were very comfortable

Points négatifs: 1) the French restaurant, Giligan’s Island, had a kid set menu for dinner which was not appetizing at all. My kids refused to eat any of it so it was quite a waste 2) there were a few bugs that managed to find their way into my room even though the windows were closed. These bugs would let out a stinky fluid when you brushed them off surfaces/ body. Seems to be common at this time of the year

Points positifs: Many open space nicely decorated

Points négatifs: Hot spa far away from the room

Points positifs: Wonderful experience and having a great view of the lake from the room.

Points positifs: Tout ! C’est un endroit merveilleux ! La vue est à tomber ! La cuisine de Bras tout aussi extraordinaire ! Le personnel attentionné Mais un peu dommage qu’ils s’expriment si peu en anglais . Pas pour moi qui parle japonais mais pour mes clients.

Points négatifs: Rien

Points positifs: Very nice skiing activities right outside the hotel. Nice view to the bay and to the lake. Breakfast is average but considered acceptable.

Points négatifs: A bit pricy for everything here.

Points positifs: Staff were amazing. Slalom Restaurant staff were exceptionally attentive and professional. Location is excellent providing direct access to two different chairlifts

Points négatifs: Hotel room could be updated and refurbished a little

Points positifs: Good location, discounts for ski lift, rental and etc.

Points négatifs: Few places to sit in the lobby, limited choice of food and no slope/elevator to the locker room in underground level.

Points positifs: The hotel is in an ideal location for ski-in/ski-out.

Points positifs: Breakfast was great!

Points positifs: Staff were friendly, helpful and very accommodating. The proximity to the main lift was unbeatable! Relaxing in the public bath (indoor and outdoor) was a great way to finish a day on the slopes.

Points négatifs: Ski gear locker was provided with a room for 4 guests, but only had space for two snowboarders.

Points positifs: Breakfast was good but repetitive after awhile. I liked all the convenient facilities like pool, laundry, spa, and shop all close by

Points négatifs: The room attendants to make up room we're very insistent on coming in and would give us 5mins to get ready to leave. Toilet too squeezy and small.

Points positifs: Food good, onsen good, location for skiing excellent, helpful staff

Points négatifs: Room looking dated and due for a revamp

Points positifs: Excellent location, next to ski lift. Clean, confortable and very nice staff

Points négatifs: Nothing

Points positifs: Le bain extérieur avec vue sur le lac

Points négatifs: La restauration est de qualité très moyenne. Le linge n’est pas très propre

Points positifs: The hotel should upgrade its facilities. It is old and not comfortable during my stay.

Points négatifs: Toilet is old and not so clean. Buffet dinner ware repeat on the next day. Breakfast only served till 9am.

Points positifs: The view of the Onsen is very nice. The location as well is quite good, right in front of the lake. It is great to have a public bus stop in front of the hotel and the airport shuttle bus helps a lot.

Points négatifs: The facilities of the hotel are quite old and there is smell in the toilet of the room. Even though we ask them to clean it again it still stinks.

Points positifs: Location, scenery, comfortable

Points négatifs: Need to bring towel fr room to onsen. Onsen didn't provide towel. Else everything is perfect

Points positifs: Wonderful view, nice onsen, all meals are so delicious.

Points positifs: The view is breathtaking

Points négatifs: The food could be better

Points positifs: It’s location by Toya Lake gives magnificent view. Staffs are super friendly. Onsen is huge n very clean, well planned out. Dinner and breakfast are superb. Room is spacious with 2 beds and wide tatami(Japanese mat)area. Bathroom is a little small.

Points négatifs: The ready mound plastics bathroom decor just doesn’t match all other mixes elements of the Hotel.

Points positifs: Le feu d'artifices sur le lac le soir.

Points négatifs: Photos trompeuses. Hôtel vétuste. Balcon rouillé, fauteuils tachés, moquette sale. Douche dans les wc ou wc dans la douche, on ne sait plus trop...odeur de vieil urinoir qui flotte dans cet espace.

Points positifs: Insensitive is good view but small.

Points négatifs: Toilet in the room is smelly and everything quite old. Breakfast and dinner, food not enough. Too much tour group, not good for family trip.

Points positifs: The location was one of the best - if you are at Hirafu for skiing, Chalet Ivy cannot be any closer to the Ace Lifts. Its central location and the beautiful onsen are major pluses.

Points négatifs: 1. There was very little value for money, at close to $900 per night. We switched accommodations during our stay in Hirafu and the other accommodations offered much more friendly service, more plentiful facilities, at a fraction of the price. 2. The hotel was bizarrely unhelpful and rigid with a slight adjustment of dates, even after we are willing to supplement more night stays in return. Eventually, we had to resort to seeking help from booking.com, whose staff were extremely helpful. 3. Lobby area is not the cleanest. I once looked down underneath the sofas and was horrified by the amount of dirt and rubbish there. While beautiful and clean ski lockers are provided, they can be a little bit crammed if you have more gear (e.g. bags). Please note that items (e.g. gloves) placed in the ski locker room may not dry overnight. 4. If you are used to full Japanese ryokan-style breakfasts, you will be disappointed here. The breakfast offerings barely changed during my stay, and by the fourth day all I had was some (rather mediocre) coffee. However, the nutritional value of the breakfast is definitely commendable - high quality ingredients, but is ultimately a western-style breakfast.

Points positifs: 1. Excellent location for skiing and evenings 2. Staff couldn’t be more helpful 3. Great facilities 4. Everything was taken care of - our ski hire, transfers, shuttles, Onsen bookings - literally everything was done for us. Amazing!

Points négatifs: It would have been nice to have a double bed, rather than two single ones put together. Aside from that it was perfect.

Points positifs: Cet hôtel est vraiment très bien, accueil à la gare sur demande, personnel bilingue, salle de bain et literie de très bonne qualité. Le onsen familial top... une belle vue... il est aussi très facile d’aller dîner aux alentours et il y a quelques commerces. Ça donne très envie de revenir plus longtemps.

Points négatifs: Rien

Points positifs: The location, the included breakfast was exceptional, the onsen and the staff. The bus service to the gondola was teriffic. We walked down the hill to the hotel after the skiing.

Points négatifs: The restaurant prices were a bit high. I really wanted to try the sushi restaurant but the fixed base price was over 10000 yen! We ate in the ala carte restaurant once and the food was ok but expensive.

Points positifs: Location is amazing, nice building with good quality clean onsen. Friendly staff, great bartender (Joe!) Free shuttle to ski base centers. Nice breakfast (Japanese and Western options available) Amazing view of Mt. Yotei!

Points positifs: Good location and the shuttle bus staff were really helpful

Points positifs: La vue / la gentillesse du personnel et un remerciement tout particulier au chauffeur de la navette

Points positifs: Le petit déjeuner délicieux avec du vrai sirop d’érable. Le gym. L’accès à une laveuse et sécheuse. Le onsen très bien.

Points négatifs: Les toilettes peuvent elles être désactivées car l’ouverture du couvercle automatique peut rendre dingue. Peu d’activités dans le village su moment du séjour et plusieurs restos fermés