Courtyard by Marriott San Diego Mission Valley Hotel Circle

Points négatifs : When we arrived, they told us our reservation had been cancelled. Neither my wife nor I cancelled the reservation. They were not particularly friendly after informing us of the cancellation, either. Very unsatisfyjng.

Points négatifs : Too expensive for what was offered Front desk least helpful (I had problem with WiFi and front desk immediately said my device is problematic, without any investigation). WiFi was horrible. I feel the hotel is misleading in that WiFi is not free, as that is horrible. So you have to purchase paid WiFi!!!! Chairs don't go up and down on press of the lever. Hardly any options in the Bistro. No room delivery during the day. Never coming back unless I don't have a choice.

Standard big chain experience

Points positifs : Right of the freeway so it was easy find and close to restaurants..

Points négatifs : $20 per night charge for parking, no microwave in room, the room we had was very small and near the stairway so we could hear the foot traffic thought it the night. TV control had a significant lag. One set of elevators was old and dirty.

Understaffed on a holiday weekend

Points positifs : Nice facility and it was Clean

Points négatifs : Entire Building was stuffy. We stayed on presidents weekend( also Valentine's Day) and staffing was not adequate to serve many many guests.

Points négatifs : The toilet doesn't work well, and the bathroom is a bit horrible. My first time to live this kind of hotel, but also would be last time...

This was my first time purchasing online with Kaya

Points négatifs : They did NOT have the room available when I arrived for check in. This was an AWFUL experience as I was traveling with children and an elderly person with no bed for them.....