Avis des clients
Note globale
6,9 Bien
Basé sur 107 avis
Note générale
6,8
Propreté
7,3
Confort
7,3
Prise en charge/Retour
6,3
Rapport qualité/prix
7,0
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Location de voitures pas chères à San Diego
Meilleurs tarifs obtenus par les utilisateurs KAYAK au cours des dernières 24 heures
Voitures de location à San Diego - Avis et annuaire des agences
Hertz
Avis sur Hertz
Agences
╳
Hertz
Agences à San Diego
1 Market Place
+1 619 702 4524
1120 W Laurel Street
+1 619 236 9771
1441 Camino Del Rio South
+1 619 294 4023
1545 Camino Del Rio S
+1 619 542 1218
2270 Hotel Circle North
+1 619 294 5720
2667 Garnet Avenue B
+1 858 483 1015
2745 Otay Pacific Drive
+1 844 705 8085
3202 N Harbor Dr
+1 619 767 5741
333 W. Harbor Drive
+1 619 696 9815
3355 Admiral Boland Way
+1 619 767 5700
3753 John J Montgomery Dr
+1 858 503 7755
5910 Mission Gorge Rd Ste 600
+1 619 285 9905
6609 Mira Mesa Boulevard
+1 858 320 9051
8039 Balboa Avenue, Suite B
+1 858 503 7755
- 6.1
- 7.2
- 6.9
- 5.8
- 6.2
Avis récents
7,6 Bien
2 oct. 2017
Good car
Points positifs : Was the siza of car i was expecting
Points négatifs : It was not as economic as a hyunday or honda or toyota wouldve been. Kia are expensive on gas
9,6 Excellent
12 août 2017
Bon deal
Points positifs : La voiture et le service en générale était excellent. Personnel très courtois. Prix excellent.
Points négatifs : Peu d'information sur le véhicule lors de la prise en charge.
Dollar
Avis sur Dollar
Agences
╳
Dollar
Agences à San Diego
3355 Admiral Boland Way
+1 866 434 2226
- 7.0
- 7.8
- 7.6
- 7.0
- 6.9
Avis récents
9,2 Excellent
27 nov. 2015
Vraiment satisfait.
Points positifs : Pour la catégorie Convertible, nous étions libre de choisir la voiture sur le parking. Les modèles étaient de 2015 (que Camaro au début, puis Mustang ou Camaro lors du changement de voiture expliqué dans les -).
Niveau de finition vraiment bon notamment sur les Camaro RS disponibles. Plusieurs couleurs disponibles (jaune, rouge, gris, bordeaux).
Personnel accueillant, possibilité de rendre la voiture jusqu'à minuit.
Points négatifs : Un voyant sur l'huile à remplacer s'est affiché. Après les avoir appelé, nous avons été changer de voiture dans l'agence la plus proche. Une petite heure de perdue.
Une assurance proposée en plus, mais sans insister.
Ace
Avis sur Ace
Agences
╳
Ace
Agences à San Diego
2367 India Street
+1 619 231 9700
2745 Otay Pacific Drive
+1 619 591 9150
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
4,8
Points négatifs : I rented a car from the airport and was taken to Ace by 2 different shuttles only to find out it was the wrong Ace location, the correct one was at the border with no shuttle. There we no cars available anywhere near our price and no way to get to the other location besides a cab. They did get us another car from a local vendor - it had 70,000 miles, dents, dirty, needed airbag fixed, oil changed and tire was low. extremely dissatisfied. The Ace we were taken to was very pleasant and did what they could to help us.
avis de
-
2,0
Points négatifs : We took the shuttle to the Ace Car rental only to find out that it was another Ace Car Rental that wasn't really Ace Car Rental but a company called Mex Car that was at the Mexico border. We were late in picking up our granddaughter in FallBrook, CA. And the San Diego Ace Car Rental (whom we thought we were renting from) would not honor our price for our other rental. We ended up going to Airport Car rental who was very helpful, but we still had to pay more for our rental. It was a very stressful and disappointing experience. We have rented from Ace before and were happy with them. Will never rent from Kayak or Ace again!
avis de
-
8,0
Points positifs : The staff was great, from pick up to drop off. Courteous & professional. Nice car & quick service.
Points négatifs : The car wasn't detailed inside or out. Goop, fingerprint smears, trash, dirt & debris... It would have been nice to be in a cleaner car.
avis de
-
10,0
Very easy interaction
Points positifs : The staff was easy-going and polite and efficient. We had no trouble whatsoever. They were very busy at pick up so we had to wait in line for some time, but that is understandable. Drop off was super fast. I'm glad they are busy and I can see why. They are good at what they do!
avis de
-
10,0
Points positifs : Easy and quick pick up
avis de
-
9,2
Overall - good value
Points positifs : Good value. Would use again.
Points négatifs : Needed more than one person working the register.
avis de
-
2,0
Cheaters
Points positifs : My iternary showed unlimited miles but they said they will charge extra after 150 miles. They never told me before when i booked. End up paying more.
Points négatifs : My iternary showed unlimited miles but they said they will charge extra after 150 miles. They never told me before when i booked. End up paying more.
avis de
-
8,4
Points positifs : Brand New car. Got a Sentra when I paid for a Focus, that was nice.
avis de
-
7,2
Cheaper, but at a price.
Points positifs : As far Ace themselves, they were totally friendly and accommodating, didn't push too hard for upgrades. Rental cost was a good value.
Points négatifs : Went with Ace due to their pricing being far better than the other guys, despite the fact that it was off-site from the airport rental center. Once we finally made to their location, everything went fine, though a bit slow. We had wait 15-20 minutes at the rental car center for Ace's shuttle to pick us up, which I thought was somewhat long. In conclusion, the next time we rent a car in San Diego, I think I'm going to go with a company that is located in the rental center even if its more expensive, as it is far simpler and would have saved us some time on the day we arrived, and a bit less time on the day we left. Also, while the idea of prepaying for gas is a good value if you plan to bring the car back with an empty tank, you have to buy a full tank. So if you expect to to bring it back with a partial tank, you may better off filling up somewhere else. I think we saved $20-25 at a gas station over their discounted rate because we used only about half a tank of gas.
avis de
-
2,0
Bad business ethics
Points positifs : Vehicle did not die on us. A/C worked on a hot weekend.
Points négatifs : Online quote was not honored. Price was doubled when I arrived at the counter and was shown that no other rental company had the vehicle class I wanted - basically "take it or leave it". I had no choice at that point but to pay twice the online price and take it. Gas was marked as full but had only 3/4. When pointed out, I was told it looks like that because the vehicle was parked on a "slope". Unbelievably sleazy business practices. Avoid at all cost.
avis de
-
2,0
ACE isn't even at the San Diego International Airport
Points positifs : N/A
Points négatifs : They were closed
avis de
-
8,0
Slow pickup, but fine from there
Points positifs : Staff was very friendly. Car was clean and comfortable. Price was good. Drop off was quick.
Points négatifs : I waited on line for 20 minutes to pick up the car. There were only 2 other people in front of me.
avis de
-
10,0
Very easy interaction
Points positifs : The staff was easy-going and polite and efficient. We had no trouble whatsoever. They were very busy at pick up so we had to wait in line for some time, but that is understandable. Drop off was super fast. I'm glad they are busy and I can see why. They are good at what they do!
avis de
-
10,0
Points positifs : Easy and quick pick up
avis de
-
9,2
Overall - good value
Points positifs : Good value. Would use again.
Points négatifs : Needed more than one person working the register.
avis de
-
8,0
Points positifs : The staff was great, from pick up to drop off. Courteous & professional. Nice car & quick service.
Points négatifs : The car wasn't detailed inside or out. Goop, fingerprint smears, trash, dirt & debris... It would have been nice to be in a cleaner car.
avis de
-
8,4
Points positifs : Brand New car. Got a Sentra when I paid for a Focus, that was nice.
avis de
-
7,2
Cheaper, but at a price.
Points positifs : As far Ace themselves, they were totally friendly and accommodating, didn't push too hard for upgrades. Rental cost was a good value.
Points négatifs : Went with Ace due to their pricing being far better than the other guys, despite the fact that it was off-site from the airport rental center. Once we finally made to their location, everything went fine, though a bit slow. We had wait 15-20 minutes at the rental car center for Ace's shuttle to pick us up, which I thought was somewhat long. In conclusion, the next time we rent a car in San Diego, I think I'm going to go with a company that is located in the rental center even if its more expensive, as it is far simpler and would have saved us some time on the day we arrived, and a bit less time on the day we left. Also, while the idea of prepaying for gas is a good value if you plan to bring the car back with an empty tank, you have to buy a full tank. So if you expect to to bring it back with a partial tank, you may better off filling up somewhere else. I think we saved $20-25 at a gas station over their discounted rate because we used only about half a tank of gas.
avis de
-
8,0
Slow pickup, but fine from there
Points positifs : Staff was very friendly. Car was clean and comfortable. Price was good. Drop off was quick.
Points négatifs : I waited on line for 20 minutes to pick up the car. There were only 2 other people in front of me.
avis de
-
4,8
Points négatifs : I rented a car from the airport and was taken to Ace by 2 different shuttles only to find out it was the wrong Ace location, the correct one was at the border with no shuttle. There we no cars available anywhere near our price and no way to get to the other location besides a cab. They did get us another car from a local vendor - it had 70,000 miles, dents, dirty, needed airbag fixed, oil changed and tire was low. extremely dissatisfied. The Ace we were taken to was very pleasant and did what they could to help us.
avis de
-
2,0
Points négatifs : We took the shuttle to the Ace Car rental only to find out that it was another Ace Car Rental that wasn't really Ace Car Rental but a company called Mex Car that was at the Mexico border. We were late in picking up our granddaughter in FallBrook, CA. And the San Diego Ace Car Rental (whom we thought we were renting from) would not honor our price for our other rental. We ended up going to Airport Car rental who was very helpful, but we still had to pay more for our rental. It was a very stressful and disappointing experience. We have rented from Ace before and were happy with them. Will never rent from Kayak or Ace again!
avis de
-
2,0
Cheaters
Points positifs : My iternary showed unlimited miles but they said they will charge extra after 150 miles. They never told me before when i booked. End up paying more.
Points négatifs : My iternary showed unlimited miles but they said they will charge extra after 150 miles. They never told me before when i booked. End up paying more.
avis de
-
2,0
Bad business ethics
Points positifs : Vehicle did not die on us. A/C worked on a hot weekend.
Points négatifs : Online quote was not honored. Price was doubled when I arrived at the counter and was shown that no other rental company had the vehicle class I wanted - basically "take it or leave it". I had no choice at that point but to pay twice the online price and take it. Gas was marked as full but had only 3/4. When pointed out, I was told it looks like that because the vehicle was parked on a "slope". Unbelievably sleazy business practices. Avoid at all cost.
avis de
-
2,0
ACE isn't even at the San Diego International Airport
Points positifs : N/A
Points négatifs : They were closed
avis de
Agences
╳
ADDCAR RENTAL
Agences à San Diego
1516 W Redwood St 100
3355 Admiral Boland Way
+1 855 313 9431
Advantage
Avis sur Advantage
Agences
╳
Advantage
Agences à San Diego
3355 Admiral Boland Way
+1 619 326 4285
Avis des clients
Note globale
6,6 Bien
Basé sur 53 avis
Note générale
6,3
Propreté
6,8
Confort
6,8
Prise en charge/Retour
6,0
Rapport qualité/prix
7,1
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
4,4
Waited for an hour
Points positifs : The car was fine.
Points négatifs : My flight was delayed so they didn’t hold my resveration then forced me to pay for an upgrade since they didn’t hold my car.
avis de
-
2,4
Points positifs : None
Points négatifs : The tellers at the advantage rental lot were unpleasant to work with and showed no sense of care for our concerns.
avis de
-
8,0
Points positifs : Convenient drop off to airport
Points négatifs : Delay in service. Car not available on time.
avis de
-
6,8
Ok, but allow plenty of time at pickup
Points positifs : Car was clean and fine, no issues.
Points négatifs : Long, slow line. Tried to up-sell everyone on a whole bunch of things.To get CDW waiver they made us show our car insurance records, and we had to call our agent to email them on the spot!
avis de
-
8,8
Drop off disaster
Points négatifs : Rental return in San Francisco is not in the rental return building and I was directed to a non existent location 20 minutes away in Burlingame only to find out that the real drop off was at an almost unfindable location on south canal. When I finally did arrive no one was being helped. 2 employees said they were short staffed. It took me a full hour to drop off my car
avis de
-
4,8
Points positifs : The car was fairly new.
Points négatifs : The car was dirty. Arrived at the rental place and had to wait while they "cleaned the car" even though I had a reservation. They must have just hosed it down even though it took 20 minutes. The dashboard was covered in dust, there was white residue on the seats, a whole slice of pizza in full view stuck down beside the seat, and pepperoni and cheese in multiple places through the car.
avis de
-
6,0
Points positifs : Flight cancelled by Jet Blue. Could not re-schedule. Never picked up car/
avis de
-
10,0
Points positifs : Customer Service for drop off was very good. Professional and efficient. Drop off person was very polite and helpful. Got us on our way quickly.
Points négatifs : Everything was good!
avis de
-
10,0
Friendly and Efficient Service
Points positifs : After another car rental company didn't honor our reservation, Advantage was able to help us quickly get into a car for a good price. Thanks for saving our vacation!
avis de
-
7,2
Pretty Goof
Points positifs : Once we got past the one hurdle the pick up was fine.
Points négatifs : We were not informed up front they required a copy of the declarations page of our current auto insurance before they could rent us the car. And we are standing at the desk when they told us this. Never been asked for that ever before, not even when renting a car in France. And we did not have a copy. Scrambling to call our insurance company and having to have them email this to us was a pain. A requirement like this should be in large red letters all over the booking and was not. Also the car was pretty worn out, but got us there.
avis de
-
2,0
Awful
Points négatifs : They didn't accept the insurance from my credit card provider, and they wanted to put 350$ hold on my credit card for just a 63$ reservation.
avis de
-
6,0
Good service but they gave me a small car
Points positifs : The service was good and the car worked fine
Points négatifs : It was late at night and we had to wait over 45 minutes in the line. I got a car that was smaller than what I had reserved and I ended up having to run two trips to the airport and back in order to accommodate everyone. Then I didn't get a refund for the more expensive car until after I came back and asked for it after I left San Diego
avis de
-
8,8
Drop off disaster
Points négatifs : Rental return in San Francisco is not in the rental return building and I was directed to a non existent location 20 minutes away in Burlingame only to find out that the real drop off was at an almost unfindable location on south canal. When I finally did arrive no one was being helped. 2 employees said they were short staffed. It took me a full hour to drop off my car
avis de
-
10,0
Points positifs : Customer Service for drop off was very good. Professional and efficient. Drop off person was very polite and helpful. Got us on our way quickly.
Points négatifs : Everything was good!
avis de
-
10,0
Friendly and Efficient Service
Points positifs : After another car rental company didn't honor our reservation, Advantage was able to help us quickly get into a car for a good price. Thanks for saving our vacation!
avis de
-
8,0
Points positifs : Convenient drop off to airport
Points négatifs : Delay in service. Car not available on time.
avis de
-
6,8
Ok, but allow plenty of time at pickup
Points positifs : Car was clean and fine, no issues.
Points négatifs : Long, slow line. Tried to up-sell everyone on a whole bunch of things.To get CDW waiver they made us show our car insurance records, and we had to call our agent to email them on the spot!
avis de
-
7,2
Pretty Goof
Points positifs : Once we got past the one hurdle the pick up was fine.
Points négatifs : We were not informed up front they required a copy of the declarations page of our current auto insurance before they could rent us the car. And we are standing at the desk when they told us this. Never been asked for that ever before, not even when renting a car in France. And we did not have a copy. Scrambling to call our insurance company and having to have them email this to us was a pain. A requirement like this should be in large red letters all over the booking and was not. Also the car was pretty worn out, but got us there.
avis de
-
4,4
Waited for an hour
Points positifs : The car was fine.
Points négatifs : My flight was delayed so they didn’t hold my resveration then forced me to pay for an upgrade since they didn’t hold my car.
avis de
-
2,4
Points positifs : None
Points négatifs : The tellers at the advantage rental lot were unpleasant to work with and showed no sense of care for our concerns.
avis de
-
4,8
Points positifs : The car was fairly new.
Points négatifs : The car was dirty. Arrived at the rental place and had to wait while they "cleaned the car" even though I had a reservation. They must have just hosed it down even though it took 20 minutes. The dashboard was covered in dust, there was white residue on the seats, a whole slice of pizza in full view stuck down beside the seat, and pepperoni and cheese in multiple places through the car.
avis de
-
6,0
Points positifs : Flight cancelled by Jet Blue. Could not re-schedule. Never picked up car/
avis de
-
2,0
Awful
Points négatifs : They didn't accept the insurance from my credit card provider, and they wanted to put 350$ hold on my credit card for just a 63$ reservation.
avis de
-
6,0
Good service but they gave me a small car
Points positifs : The service was good and the car worked fine
Points négatifs : It was late at night and we had to wait over 45 minutes in the line. I got a car that was smaller than what I had reserved and I ended up having to run two trips to the airport and back in order to accommodate everyone. Then I didn't get a refund for the more expensive car until after I came back and asked for it after I left San Diego
avis de
Agences
╳
Airport Van
Agences à San Diego
904 W Grape St.
+1 877 826 4680
Alamo
Avis sur Alamo
Agences
╳
Alamo
Agences à San Diego
3355 Admiral Boland Way
+1 888 826 6893
Avis des clients
Note globale
8,9 Excellent
Basé sur 301 avis
Note générale
8,8
Propreté
8,9
Confort
9,0
Prise en charge/Retour
8,9
Rapport qualité/prix
8,8
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
10,0
Great overall!
Points positifs : Friendly staff at both ends, great car, great value.
avis de
-
7,2
Charged Us for Gas Although it was Full
Points positifs : The value was good for the vehicle.
Points négatifs : I called that morning and reserved a Buick Enclave, which they had and said they’d reserve. I got a a small 7 passenger vehicle that did not fit a 6th passenger comfortably. Also upon return they charges us for 3 gallons to gas even though we filled it to Full right before returning.
avis de
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10,0
Points positifs : Efficiency and price was honored
avis de
-
7,2
Points positifs : Friendly desk workers. Easy pick up and drop off.
Points négatifs : Car was a small truck and smelled like smoke. We needed a last minute rental when another fell through and it was all that was left.
avis de
-
10,0
Easy
Points positifs : Easy in and out at San Diego
avis de
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6,4
Points négatifs : San Diego pick up location is confusing. Sign tells me to go to second floor only to be told to go back to first floor office. This needs to be posted on sign to avoid wasting time. Line was long and only 2 agents working. Ended up waiting for almost 1 hour to get documents since automated booth would not accept the inquiry.
avis de
-
10,0
Points positifs : the efficiency with rental was a breeze. Return as well. If only other airports would take note. Loved the car
avis de
-
10,0
Extreamly easy!
Points positifs : how easy it was to pick up and drop off the car!
avis de
-
2,0
was not allowed to rent
Points négatifs : i was not allowed to rent a vehicle as i did not have a major credit card. While i understand this rule, i am not sure why my previous rental in may, i was allowed to do so. Being that i was assuming you took debit cards, i didn't bother taking a credit card. I was with my daughter with no way of getting home and ended up going to another rental company, paying double the amount and another 350 dollar hold on my debit card.
avis de
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10,0
Points positifs : Great van for a great price!
avis de
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9,6
Great selection
Points positifs : Great price, selection, very clean cars.
Points négatifs : Plane was late, San Diego consolidated pick up area remote almost 15 minutes away from terminal.
avis de
-
10,0
Points positifs : Great car, easy and fast pick-up/drop-off.
avis de
-
10,0
Great overall!
Points positifs : Friendly staff at both ends, great car, great value.
avis de
-
10,0
Points positifs : Efficiency and price was honored
avis de
-
10,0
Easy
Points positifs : Easy in and out at San Diego
avis de
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10,0
Points positifs : the efficiency with rental was a breeze. Return as well. If only other airports would take note. Loved the car
avis de
-
10,0
Extreamly easy!
Points positifs : how easy it was to pick up and drop off the car!
avis de
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10,0
Points positifs : Great van for a great price!
avis de
-
9,6
Great selection
Points positifs : Great price, selection, very clean cars.
Points négatifs : Plane was late, San Diego consolidated pick up area remote almost 15 minutes away from terminal.
avis de
-
10,0
Points positifs : Great car, easy and fast pick-up/drop-off.
avis de
-
7,2
Charged Us for Gas Although it was Full
Points positifs : The value was good for the vehicle.
Points négatifs : I called that morning and reserved a Buick Enclave, which they had and said they’d reserve. I got a a small 7 passenger vehicle that did not fit a 6th passenger comfortably. Also upon return they charges us for 3 gallons to gas even though we filled it to Full right before returning.
avis de
-
7,2
Points positifs : Friendly desk workers. Easy pick up and drop off.
Points négatifs : Car was a small truck and smelled like smoke. We needed a last minute rental when another fell through and it was all that was left.
avis de
-
6,4
Points négatifs : San Diego pick up location is confusing. Sign tells me to go to second floor only to be told to go back to first floor office. This needs to be posted on sign to avoid wasting time. Line was long and only 2 agents working. Ended up waiting for almost 1 hour to get documents since automated booth would not accept the inquiry.
avis de
-
2,0
was not allowed to rent
Points négatifs : i was not allowed to rent a vehicle as i did not have a major credit card. While i understand this rule, i am not sure why my previous rental in may, i was allowed to do so. Being that i was assuming you took debit cards, i didn't bother taking a credit card. I was with my daughter with no way of getting home and ended up going to another rental company, paying double the amount and another 350 dollar hold on my debit card.
avis de
Agences
╳
All Star Rent a Van
Agences à San Diego
3338 kettner blvd
+1 866 925 8695
Agences
╳
America Car Rental
Agences à San Diego
San Diego airport
Agences
╳
A Plus Car & Truck
Agences à San Diego
2008 India Street
+1 619 233 8300
Agences
╳
Atwest
Agences à San Diego
3260 1/2 Rosecrans St
+1 619 223 2343
Avis
Avis sur Avis
Agences
╳
Avis
Agences à San Diego
16558 Bernardo Center Drive
+1 858 675 8660
1670 Kettner Boulevard, Suite 1
+1 619 231 7137
2745 Otay Pacific Drive
+1 619 588 1309
2790 Kurtz Street, Suite 1
+1 619 220 4920
3355 Admiral Boland Way, Suite R175
+1 619 688 5000
3890 Valley Centre Drive, Suite 103
+1 858 755 0400
4550 La Jolla Village Drive
+1 858 450 6553
500 Hotel Circle North
+1 619 574 5377
640 Broadway
+1 619 544 0438
7815 Balboa Avenue
+1 858 974 8630
8720 Miramar Road
+1 858 271 0018
Avis des clients
Note globale
7,8 Bien
Basé sur 219 avis
Note générale
7,8
Propreté
8,0
Confort
8,1
Prise en charge/Retour
7,6
Rapport qualité/prix
7,7
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
Prices listed weren't actual cost
Points positifs : Booked because it was avis
Points négatifs : I booked avis through kayak because it showed as the lowest price...32 per day plus tax of about 7. Ttyl amount was to be 72.00. Avis charged me 104 ttl, with taxes. Base gee was 32 but then there were 30 in additional fees. Not a good experience and obviously incorrect pricing is being listed!! Won't do this again.
avis de
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2,0
Points négatifs : Car was not available and could not make the trip
avis de
-
8,4
Points positifs : great deal particularly on an suv very comfortable with plenty of power
Points négatifs : a little difficult to find drop off area and poor fuel economy of vehicle
avis de
-
10,0
Points positifs : Everything!
Points négatifs : All was good!
avis de
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10,0
Points positifs : Good value for the cost. Hassle free pickup
Points négatifs : Pickup location was not easy to find in San Diego.
avis de
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2,4
Unscrupulous Upselling
Points négatifs : - at pickup at San Diego airport they claimed that my car wasn't ready so worked for 15 mins to aggressively upsell - tried 5 times to get me to pay more for a different class - after I threatened to walk on principle, somehow they immediately "found" the car I reserved - I understand the logic of getting them to try to upsell, but when it feels like they are trying to hold you up and relentlessly push to get you to pay more for what you reserved it is criminal - it felt really sleazy. I would never go here -the car also smelled like smoke
avis de
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10,0
Very convenient
Points positifs : Good price, nice car, helpful and friendly representatives
Points négatifs : Nothing
avis de
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2,0
They did not honor the reservation
Points négatifs : On check-in, they quoted a higher walk-in rate and would not honor my reservation.
avis de
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10,0
Points négatifs : Had to wait 5-10 minutes because no cars were available.
avis de
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6,0
Bad customer service
Points positifs : I liked the car.
Points négatifs : customer service: After agreeing to help me, the rep sent me to H18 where I found a vehicle which did not have a key. I sent my sister to retrieve the key from the office. The rep came to the car and said, why are you in this car? You didn't pay for this? I didn't ask her for the bigger car. She was the one that assigned the car to me. I said to her that I need a car for the day to go to Greenwood cemetary and visit my dad's grave. She was accusatory and was not nice to me.
avis de
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4,0
Misleading airport information
Points négatifs : I picked the first San Diego airport from the drop down menu when I was booking the car online. Who knew there were 2 San Diego airports?!!! So of course, I picked the wrong one (the really small one near Mexico) and paid $200 more to rent from the main SD airport. Customer service rep said it happens often. So why don't they fix it? Almost like bait and switch. I was in a pickle because it was midnight and stranded at the rental car building...great opportunity for them to take advantage of me. What a horrible way to start a vacation.
avis de
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5,2
Points négatifs : Difficult to extend rental/ change drop off despite the counter salesmen making it sound easy to do
avis de
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10,0
Points positifs : Everything!
Points négatifs : All was good!
avis de
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10,0
Points positifs : Good value for the cost. Hassle free pickup
Points négatifs : Pickup location was not easy to find in San Diego.
avis de
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10,0
Very convenient
Points positifs : Good price, nice car, helpful and friendly representatives
Points négatifs : Nothing
avis de
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10,0
Points négatifs : Had to wait 5-10 minutes because no cars were available.
avis de
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2,0
Prices listed weren't actual cost
Points positifs : Booked because it was avis
Points négatifs : I booked avis through kayak because it showed as the lowest price...32 per day plus tax of about 7. Ttyl amount was to be 72.00. Avis charged me 104 ttl, with taxes. Base gee was 32 but then there were 30 in additional fees. Not a good experience and obviously incorrect pricing is being listed!! Won't do this again.
avis de
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2,0
Points négatifs : Car was not available and could not make the trip
avis de
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2,4
Unscrupulous Upselling
Points négatifs : - at pickup at San Diego airport they claimed that my car wasn't ready so worked for 15 mins to aggressively upsell - tried 5 times to get me to pay more for a different class - after I threatened to walk on principle, somehow they immediately "found" the car I reserved - I understand the logic of getting them to try to upsell, but when it feels like they are trying to hold you up and relentlessly push to get you to pay more for what you reserved it is criminal - it felt really sleazy. I would never go here -the car also smelled like smoke
avis de
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2,0
They did not honor the reservation
Points négatifs : On check-in, they quoted a higher walk-in rate and would not honor my reservation.
avis de
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6,0
Bad customer service
Points positifs : I liked the car.
Points négatifs : customer service: After agreeing to help me, the rep sent me to H18 where I found a vehicle which did not have a key. I sent my sister to retrieve the key from the office. The rep came to the car and said, why are you in this car? You didn't pay for this? I didn't ask her for the bigger car. She was the one that assigned the car to me. I said to her that I need a car for the day to go to Greenwood cemetary and visit my dad's grave. She was accusatory and was not nice to me.
avis de
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4,0
Misleading airport information
Points négatifs : I picked the first San Diego airport from the drop down menu when I was booking the car online. Who knew there were 2 San Diego airports?!!! So of course, I picked the wrong one (the really small one near Mexico) and paid $200 more to rent from the main SD airport. Customer service rep said it happens often. So why don't they fix it? Almost like bait and switch. I was in a pickle because it was midnight and stranded at the rental car building...great opportunity for them to take advantage of me. What a horrible way to start a vacation.
avis de
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5,2
Points négatifs : Difficult to extend rental/ change drop off despite the counter salesmen making it sound easy to do
avis de
3 voyageurs ayant loué une voiture à San Diego ont donné une note moyenne de 8,8 à l’agence de location utilisée