Avis des clients
Note globale
8,8 Excellent
Basé sur 468 avis
Note générale
8,8
Propreté
8,9
Confort
9,0
Prise en charge/Retour
8,7
Rapport qualité/prix
8,5
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Location de voitures pas chères à Chicago
Meilleurs tarifs obtenus par les utilisateurs KAYAK au cours des dernières 24 heures
Voitures de location à Chicago - Avis et annuaire des agences
Agences
╳
Airport Van
Agences à Chicago
4435 West 46th St
+1 708 315 5500
Leland Avenue
Alamo
Avis sur Alamo
Agences
╳
Alamo
Agences à Chicago
203 N La Salle St
+1 888 826 6893
5150 W 55th St
+1 888 826 6893
560 Bessie Coleman Drive
+1 888 826 6893
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
6,0
I pass
Points positifs : I purchased one from the counter, and it did not work. Now I have no idea how many tolls I will get punished for.
avis de
-
10,0
Fantastic
Points positifs : The deal and the rental van and customer service were fantastic!! Rented a minivan drove cross-country. No issues. Can't beat that!!
Points négatifs : N/A
avis de
-
10,0
Points positifs : Prompt attention when I walk in. They walk me to the car and explained the check out process
Points négatifs : Nothing
avis de
-
10,0
Points positifs : Very friendly, accommodating, and helpful staff. Quick return.
avis de
-
10,0
Fabulous Service
Points positifs : Everyone I came across at Alamo were terrific! Knowledgeable and helpful! Great experience.
avis de
-
10,0
GREAT AND SPEEDY SERCICE WITH A SMILE!
Points positifs : Upon drop off, my bags were out of the car and then ñ the shuttle at OHare before I could even get out of the car!! I was greeted with big smiles, "sir," and an uncanny willingness on their part or be helpful. I was stunned!
Points négatifs : Nothing.
avis de
-
6,4
Watch out in Chicago
Points positifs : Original Price was great. Alamo staff was very friendly and helped me as best they could.
Points négatifs : First time rent in Chicago - Flew into O'hare but car was at Midway. Wish this was clarified better. Had to pay for another rental.
avis de
-
9,6
Easy
Points positifs : Very smooth and easy transaction. Nice car.
avis de
-
7,2
Points positifs : Car was clean and the staff was friendly.
Points négatifs : Bus to get from the airport to the rental car took a long time to where we jumped on another bus for another rental company and they took us to Alamo. They should have buses doing pickups but there was a 20 minute plus wait just for a bus
avis de
-
8,0
Slow pick up, but smooth and rapid drop off.
Points positifs : See above. We had a nice vehicle.
Points négatifs : There were not enough agents at the pickup resulting in about a 15 minute wait. They had a kiosk available which photographed the drivers license, but it would not accept the same credit card. Nice idea which didn't work.
avis de
-
6,0
Points négatifs : They tried to charger more when we got there and tried again at drop off
avis de
-
10,0
Easy drop off
Points positifs : Drop off was quick and easy. Shuttle was there and ready to go.
Points négatifs : N/A
avis de
-
10,0
Fantastic
Points positifs : The deal and the rental van and customer service were fantastic!! Rented a minivan drove cross-country. No issues. Can't beat that!!
Points négatifs : N/A
avis de
-
10,0
Points positifs : Prompt attention when I walk in. They walk me to the car and explained the check out process
Points négatifs : Nothing
avis de
-
10,0
Points positifs : Very friendly, accommodating, and helpful staff. Quick return.
avis de
-
10,0
Fabulous Service
Points positifs : Everyone I came across at Alamo were terrific! Knowledgeable and helpful! Great experience.
avis de
-
10,0
GREAT AND SPEEDY SERCICE WITH A SMILE!
Points positifs : Upon drop off, my bags were out of the car and then ñ the shuttle at OHare before I could even get out of the car!! I was greeted with big smiles, "sir," and an uncanny willingness on their part or be helpful. I was stunned!
Points négatifs : Nothing.
avis de
-
9,6
Easy
Points positifs : Very smooth and easy transaction. Nice car.
avis de
-
10,0
Easy drop off
Points positifs : Drop off was quick and easy. Shuttle was there and ready to go.
Points négatifs : N/A
avis de
-
7,2
Points positifs : Car was clean and the staff was friendly.
Points négatifs : Bus to get from the airport to the rental car took a long time to where we jumped on another bus for another rental company and they took us to Alamo. They should have buses doing pickups but there was a 20 minute plus wait just for a bus
avis de
-
8,0
Slow pick up, but smooth and rapid drop off.
Points positifs : See above. We had a nice vehicle.
Points négatifs : There were not enough agents at the pickup resulting in about a 15 minute wait. They had a kiosk available which photographed the drivers license, but it would not accept the same credit card. Nice idea which didn't work.
avis de
-
6,0
I pass
Points positifs : I purchased one from the counter, and it did not work. Now I have no idea how many tolls I will get punished for.
avis de
-
6,4
Watch out in Chicago
Points positifs : Original Price was great. Alamo staff was very friendly and helped me as best they could.
Points négatifs : First time rent in Chicago - Flew into O'hare but car was at Midway. Wish this was clarified better. Had to pay for another rental.
avis de
-
6,0
Points négatifs : They tried to charger more when we got there and tried again at drop off
avis de
Avis
Avis sur Avis
Agences
╳
Avis
Agences à Chicago
10000 Bessie Coleman Drive
+1 773 825 4600
1561 North Fremont Street
+1 312 219 6151
1830 South Wabash Avenue
+1 312 225 0788
214 North Clark Street (at Wacker)
+1 312 782 6825
225 South Canal Street
+1 708 392 6979
3255 West Fullerton Avenue
+1 773 252 4325
3721 North Broadway Street
+1 773 528 6400
5150 West 55th Street
+1 773 948 7001
8181 South Cicero Avenue
+1 708 424 1285
Avis des clients
Note globale
7,7 Bien
Basé sur 101 avis
Note générale
7,5
Propreté
7,9
Confort
8,0
Prise en charge/Retour
7,4
Rapport qualité/prix
7,5
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
Points négatifs : Drop off location was wrong on my paperwork from avis. After driving around looking for a place that didn't exist I called avis and directed me to drop the car at another location, and then bring keys to another location. Was going to be late after this as we had to walk to the key drop off. Asked them to wait as we'd be 10 minutes late. They said no problem. No one there to accept keys. Called the national number and was told I have to now walk back to the car and take it to another location. Couldn't do that, already late for a flight. Avis pretty much said tough luck. I asked if I could lock the keys in the glove box because I had to get going. Avis said no and that I would be charged additional fees. Whatever. It's just money, but avis customer service is an abomination.
avis de
-
10,0
Points positifs : So easy to return the car.
avis de
-
6,8
Slammed with fees
Points négatifs : Our return flight from Chicago to Atlanta was changed due to Hurricane Irma. We needed to keep the rental car for an additional 12 hours beyond our original reservation. AVIS doubled our rate for the entire rental period. This was terrible price gouging that is not acceptable. I will never rent from them again!
avis de
-
9,2
Points négatifs : It took some time to get the actual car once I was checked in. Luckily there was an attendant that went and got it for me after waiting about 15 minutes.
avis de
-
8,4
Points positifs : the staff - very friendly and efficient. The car: excellent and clean.
Points négatifs : the location deep within the train station was hard to find, and it was a very long walk to get the car.
avis de
-
2,0
No cars available
Points négatifs : My reservation was for 11am. There were no cars available until approximately 1:30pm.
avis de
-
8,4
Easy - enter location
Points positifs : I was glad that I could drive the car right in. The agent was knowledgeable and helpful about local matters. And I received the handout on e-toll fees there finally.
Points négatifs : The location was a long distance from my home, and I would have chosen a different one had that seemed possible when I arranged the rental.
avis de
-
6,0
Clueless Chicago agent; upset Toronto agent
Points négatifs : We were not provided with a damage inspection slip and told we didn't need on. Fortunately, we took photos of existing damage to the vehicle. When we turned in the car, the Toronto agent argued the damage was done by us since the photos were dated one hour after the pickup time stamp. We convinced her otherwise. However, the Chicago agent, who was supposed to extend our rental by one day, neglected to do that and so our rental reflected as "late."
avis de
-
4,8
Customer service
Points positifs : When I finally received my rental, the vehicle drove well and was clean and comfortable.
Points négatifs : I had called Avis more than 6 times the day of my schedules rental with questions. I was never able to reach a person and no one called me back regarding the messages I left. My rental was reserved and to be paid for by my boyfriend, who's credit card was on file, and I had the card with me. Avis would not accept it because the card was not in my name, or matching my ID. They would not let me pay with my debit card either. I was then stranded at the Ohare Avis rental location and was told they would not even be able to help transport me back to my car, so I would have a 30 minute + transfer to get back to parking. The employee offered no assistance or other options allowing me to pay for my rental.
avis de
-
8,0
Points positifs : Everything was done online.
Points négatifs : that I was questioned on the insurance I purchased online. Then I asked if it was necessary when you have your own car insurance and she said she could not answer that because she wasn't sure.
avis de
-
4,0
Points négatifs : Very dirty car on pick-up, sticky dirt on windshield and inside
avis de
-
10,0
Quick and Easy
Points positifs : My rental was ready early, clean, and in excellent condition when I arrived.
avis de
-
10,0
Points positifs : So easy to return the car.
avis de
-
9,2
Points négatifs : It took some time to get the actual car once I was checked in. Luckily there was an attendant that went and got it for me after waiting about 15 minutes.
avis de
-
10,0
Quick and Easy
Points positifs : My rental was ready early, clean, and in excellent condition when I arrived.
avis de
-
6,8
Slammed with fees
Points négatifs : Our return flight from Chicago to Atlanta was changed due to Hurricane Irma. We needed to keep the rental car for an additional 12 hours beyond our original reservation. AVIS doubled our rate for the entire rental period. This was terrible price gouging that is not acceptable. I will never rent from them again!
avis de
-
8,4
Points positifs : the staff - very friendly and efficient. The car: excellent and clean.
Points négatifs : the location deep within the train station was hard to find, and it was a very long walk to get the car.
avis de
-
8,4
Easy - enter location
Points positifs : I was glad that I could drive the car right in. The agent was knowledgeable and helpful about local matters. And I received the handout on e-toll fees there finally.
Points négatifs : The location was a long distance from my home, and I would have chosen a different one had that seemed possible when I arranged the rental.
avis de
-
8,0
Points positifs : Everything was done online.
Points négatifs : that I was questioned on the insurance I purchased online. Then I asked if it was necessary when you have your own car insurance and she said she could not answer that because she wasn't sure.
avis de
-
2,0
Points négatifs : Drop off location was wrong on my paperwork from avis. After driving around looking for a place that didn't exist I called avis and directed me to drop the car at another location, and then bring keys to another location. Was going to be late after this as we had to walk to the key drop off. Asked them to wait as we'd be 10 minutes late. They said no problem. No one there to accept keys. Called the national number and was told I have to now walk back to the car and take it to another location. Couldn't do that, already late for a flight. Avis pretty much said tough luck. I asked if I could lock the keys in the glove box because I had to get going. Avis said no and that I would be charged additional fees. Whatever. It's just money, but avis customer service is an abomination.
avis de
-
2,0
No cars available
Points négatifs : My reservation was for 11am. There were no cars available until approximately 1:30pm.
avis de
-
6,0
Clueless Chicago agent; upset Toronto agent
Points négatifs : We were not provided with a damage inspection slip and told we didn't need on. Fortunately, we took photos of existing damage to the vehicle. When we turned in the car, the Toronto agent argued the damage was done by us since the photos were dated one hour after the pickup time stamp. We convinced her otherwise. However, the Chicago agent, who was supposed to extend our rental by one day, neglected to do that and so our rental reflected as "late."
avis de
-
4,8
Customer service
Points positifs : When I finally received my rental, the vehicle drove well and was clean and comfortable.
Points négatifs : I had called Avis more than 6 times the day of my schedules rental with questions. I was never able to reach a person and no one called me back regarding the messages I left. My rental was reserved and to be paid for by my boyfriend, who's credit card was on file, and I had the card with me. Avis would not accept it because the card was not in my name, or matching my ID. They would not let me pay with my debit card either. I was then stranded at the Ohare Avis rental location and was told they would not even be able to help transport me back to my car, so I would have a 30 minute + transfer to get back to parking. The employee offered no assistance or other options allowing me to pay for my rental.
avis de
-
4,0
Points négatifs : Very dirty car on pick-up, sticky dirt on windshield and inside
avis de
Budget
Avis sur Budget
Agences
╳
Budget
Agences à Chicago
10000 Bessie Coleman Drive
+1 773 894 1900
1561 North Fremont Street
+1 312 219 6153
1830 S Wabash Ave
+1 312 225 5396
214 North Clark Street
+1 312 263 0086
225 S Canal Street
+1 708 392 6981
3255 West Fullerton Avenue
+1 773 252 4352
3721 North Broadway Street
+1 773 528 1770
5150 West 55th Street
+1 773 948 7002
714 South Wabash Avenue
+1 312 960 3100
8181 South Cicero Avenue
+1 708 229 8360
Avis des clients
Note globale
7,5 Bien
Basé sur 279 avis
Note générale
7,4
Propreté
7,8
Confort
7,8
Prise en charge/Retour
7,2
Rapport qualité/prix
7,4
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
6,8
Points positifs : The car was ready on time in Chicago and the drop off process at the airport in Milwaukee was very smooth.
Points négatifs : The location of the pickup place in Chicago was a little remote.
avis de
-
6,0
Points positifs : Clear car
Points négatifs : long standing for pickup. speedometer was in Km/hr which is difficult to drive in USA.
avis de
-
4,8
Points négatifs : Paid way more than the quoted price, which was already outrageously expensive in the first place (>$100/day for the cheapest model). Paid extra for Sirius radio, which didn't activate and work until 5 hours into a 48 hour rental.
avis de
-
8,0
Points positifs : The drive
Points négatifs : returning it. ha ha
avis de
-
2,0
Budget cancelled the reservation minutes before we were to pick up
Points négatifs : They cancelled the reservation just minutes before we were to pick the car up saying that they don't have any vehicles to choose from
avis de
-
8,0
It fit the need
Points positifs : Drop off was simple and effective. Vehicle was in excellent working order.
Points négatifs : Claiming a rental with long waits and changing of vehicle ordered to vehicle available is troubling at best. I wish there was greater integrity in the rental industry(ie: If you don't have it say so.) This lack got my rental this time but would likely have me chose someone else next time. Your goal should be all future business not just now. lack of vision to promote company growth.
avis de
-
10,0
Car Rental
Points positifs : I liked the convenience of the location, it was only a few blocks from where I live, and actually walked over and walked back home after drop off. The person who helped me was very friendly and eager to help. The cost of the rental was very reasonable and much cheaper than I have paid in the past. I had made a reservation on line, and it only took a few minutes to pick up the car once I arrived. This is the 2nd time I've used this location for a rental, and it won't be the last.
avis de
-
8,0
Points positifs : good value
Points négatifs : I thought I was getting a Volkswagen or similar. I got a pretty stripped down Toyota with a bunch of scratches.
avis de
-
9,6
Convenient and quick
Points positifs : Pick up and drop off was very easy and the price better than other services I have used. To be honest, comparing to Enterprise for value, Budget exceeded expectations.
Points négatifs : My car, although cleaned, smelled as though the cleaner was masking the scent of cigarette smoke. Unfortunately, I might have got a car that was used by a smoker previously.
avis de
-
10,0
Great car
Points positifs : Everything was great. Comfy, clean, easy and quick service.
avis de
-
3,6
Interior was dirty . Gas was not completely full at pick up .
Points négatifs : Interior dirty. Clerk made no effort to correct . Poor customer interactment . Extra fee per day. Extra driver. I told I wasn't driving . Just my credit card. Gas was not totally full.
avis de
-
4,0
Points négatifs : Over an hour amidst chaos to just get the car. And then no receipt when I returned the car. The vehicle was dirty. I could barely see out the windshield because of the layer of grime on it, and then it was impossible for the agent to print me receipt upon returning the vehicle.
avis de
-
10,0
Car Rental
Points positifs : I liked the convenience of the location, it was only a few blocks from where I live, and actually walked over and walked back home after drop off. The person who helped me was very friendly and eager to help. The cost of the rental was very reasonable and much cheaper than I have paid in the past. I had made a reservation on line, and it only took a few minutes to pick up the car once I arrived. This is the 2nd time I've used this location for a rental, and it won't be the last.
avis de
-
9,6
Convenient and quick
Points positifs : Pick up and drop off was very easy and the price better than other services I have used. To be honest, comparing to Enterprise for value, Budget exceeded expectations.
Points négatifs : My car, although cleaned, smelled as though the cleaner was masking the scent of cigarette smoke. Unfortunately, I might have got a car that was used by a smoker previously.
avis de
-
10,0
Great car
Points positifs : Everything was great. Comfy, clean, easy and quick service.
avis de
-
6,8
Points positifs : The car was ready on time in Chicago and the drop off process at the airport in Milwaukee was very smooth.
Points négatifs : The location of the pickup place in Chicago was a little remote.
avis de
-
8,0
Points positifs : The drive
Points négatifs : returning it. ha ha
avis de
-
8,0
It fit the need
Points positifs : Drop off was simple and effective. Vehicle was in excellent working order.
Points négatifs : Claiming a rental with long waits and changing of vehicle ordered to vehicle available is troubling at best. I wish there was greater integrity in the rental industry(ie: If you don't have it say so.) This lack got my rental this time but would likely have me chose someone else next time. Your goal should be all future business not just now. lack of vision to promote company growth.
avis de
-
8,0
Points positifs : good value
Points négatifs : I thought I was getting a Volkswagen or similar. I got a pretty stripped down Toyota with a bunch of scratches.
avis de
-
6,0
Points positifs : Clear car
Points négatifs : long standing for pickup. speedometer was in Km/hr which is difficult to drive in USA.
avis de
-
4,8
Points négatifs : Paid way more than the quoted price, which was already outrageously expensive in the first place (>$100/day for the cheapest model). Paid extra for Sirius radio, which didn't activate and work until 5 hours into a 48 hour rental.
avis de
-
2,0
Budget cancelled the reservation minutes before we were to pick up
Points négatifs : They cancelled the reservation just minutes before we were to pick the car up saying that they don't have any vehicles to choose from
avis de
-
3,6
Interior was dirty . Gas was not completely full at pick up .
Points négatifs : Interior dirty. Clerk made no effort to correct . Poor customer interactment . Extra fee per day. Extra driver. I told I wasn't driving . Just my credit card. Gas was not totally full.
avis de
-
4,0
Points négatifs : Over an hour amidst chaos to just get the car. And then no receipt when I returned the car. The vehicle was dirty. I could barely see out the windshield because of the layer of grime on it, and then it was impossible for the agent to print me receipt upon returning the vehicle.
avis de
Dollar
Avis sur Dollar
Agences
╳
Dollar
Agences à Chicago
10000 Bessie Coleman
+1 866 434 2226
5150 W 55th Street
+1 866 434 2227
Avis des clients
Note globale
7,2 Bien
Basé sur 310 avis
Note générale
7,1
Propreté
7,7
Confort
7,4
Prise en charge/Retour
6,8
Rapport qualité/prix
7,0
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
4,8
Points négatifs : I thought I had declined the insurance. I was charged double what I was quoted. When I asked rep told me it was tax,I was lied to.
avis de
-
6,8
Points positifs : best price and all went smooth enough... as I expect from any company.
Points négatifs : buses were dated and worn. one driver helpful the other not so much. the check in office was also dated and worn... they were busy and so I had to wait almost too long. Once up it went smoothly although the agent wasn't particularly pleasant he wasn't overbearing as some are with selling me on options.
avis de
-
8,4
Good Team at Dollar Midway
Points positifs : Ease of rental, shuttle, airport location pickup and return, all good. Everyone I encountered at Dollar was pleasant and helpful.
Points négatifs : I thought it was a bit pricey for the class of car I had (economy), but I understand it was a busy time period.
avis de
-
6,4
okay but I hope you are not in a hurry
Points positifs : price was good
Points négatifs : I wish it was quicker - there was a wait for the buses each way and the counter is slow processing customers.
avis de
-
10,0
Points positifs : You made it convenient to cancel; had the best rates
avis de
-
6,0
Points négatifs : The wait time for securing the car was too long. Need additional agents for check in.
avis de
-
8,0
Points positifs : Car was very clean, even smelled nice, which is not always the case. Car was ready and waiting for us when we got there.
Points négatifs : The reps there were not able to install car seats correctly. After he installed the base, I had to go back and redo it. It took an additional rep almost 30 minutes to figure out and help us to adjust the straps on the car seat. This made us late to our destination. Very disappointed. Next time we will not rent a car seat from Dollar Rental Car.
avis de
-
10,0
Great price!
Points positifs : Price per week in Chicago was the best around. Pretty much got in and out for both pick up and return.
Points négatifs : Return in Chicago was difficult to locate. Minimal lights and small signage to direct you to return line.
avis de
-
2,0
Points négatifs : Rip off on the early return. They charged $230 on a one-day rental of a compact car. I am never using Dollar again,
avis de
-
8,8
Points négatifs : The fees and taxes to rent a car for a few hours
avis de
-
10,0
No hazzle transaction
Points positifs : Booked, picked up & out in a breeze. Drop off, pick receipt & out on my way. Very smooth set up. Could not have been a better experience.
avis de
-
5,6
mayhem
Points positifs : Car it self had four wheels and drove. That was it.
Points négatifs : Staff behind counter is very disorganized and seem like have no clue as to what they are doing. Long lines even with 5 people at the counter. Cars are not ready. Cars are broken. People getting into wrong cars because there is no one to guide them. Cars are just parked in a pile with no assigned spots. This was the worst experience ever.
avis de
-
10,0
Points positifs : You made it convenient to cancel; had the best rates
avis de
-
10,0
Great price!
Points positifs : Price per week in Chicago was the best around. Pretty much got in and out for both pick up and return.
Points négatifs : Return in Chicago was difficult to locate. Minimal lights and small signage to direct you to return line.
avis de
-
8,8
Points négatifs : The fees and taxes to rent a car for a few hours
avis de
-
10,0
No hazzle transaction
Points positifs : Booked, picked up & out in a breeze. Drop off, pick receipt & out on my way. Very smooth set up. Could not have been a better experience.
avis de
-
6,8
Points positifs : best price and all went smooth enough... as I expect from any company.
Points négatifs : buses were dated and worn. one driver helpful the other not so much. the check in office was also dated and worn... they were busy and so I had to wait almost too long. Once up it went smoothly although the agent wasn't particularly pleasant he wasn't overbearing as some are with selling me on options.
avis de
-
8,4
Good Team at Dollar Midway
Points positifs : Ease of rental, shuttle, airport location pickup and return, all good. Everyone I encountered at Dollar was pleasant and helpful.
Points négatifs : I thought it was a bit pricey for the class of car I had (economy), but I understand it was a busy time period.
avis de
-
8,0
Points positifs : Car was very clean, even smelled nice, which is not always the case. Car was ready and waiting for us when we got there.
Points négatifs : The reps there were not able to install car seats correctly. After he installed the base, I had to go back and redo it. It took an additional rep almost 30 minutes to figure out and help us to adjust the straps on the car seat. This made us late to our destination. Very disappointed. Next time we will not rent a car seat from Dollar Rental Car.
avis de
-
4,8
Points négatifs : I thought I had declined the insurance. I was charged double what I was quoted. When I asked rep told me it was tax,I was lied to.
avis de
-
6,4
okay but I hope you are not in a hurry
Points positifs : price was good
Points négatifs : I wish it was quicker - there was a wait for the buses each way and the counter is slow processing customers.
avis de
-
6,0
Points négatifs : The wait time for securing the car was too long. Need additional agents for check in.
avis de
-
2,0
Points négatifs : Rip off on the early return. They charged $230 on a one-day rental of a compact car. I am never using Dollar again,
avis de
-
5,6
mayhem
Points positifs : Car it self had four wheels and drove. That was it.
Points négatifs : Staff behind counter is very disorganized and seem like have no clue as to what they are doing. Long lines even with 5 people at the counter. Cars are not ready. Cars are broken. People getting into wrong cars because there is no one to guide them. Cars are just parked in a pile with no assigned spots. This was the worst experience ever.
avis de
Agences
╳
Eagle Rent A Car
Agences à Chicago
4520 W 63rd Street
9950 Joliet Road
Economy Rent a Car
Avis sur Economy Rent a Car
Agences
╳
Economy Rent a Car
Agences à Chicago
4901 S Cicero Ave
331 208 5100
Avis des clients
Note globale
5,9 Correct
Basé sur 5 avis
Note générale
5,2
Propreté
6,4
Confort
6,4
Prise en charge/Retour
6,4
Rapport qualité/prix
5,2
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : Awesome people. Great prices. Clean reliable vehicle.
Points négatifs : No complaints.
avis de
-
2,0
The car that wasn't there
Points négatifs : "Reserved" online. It was not made clear that the company was offsite or that a credit card number was necessary to hold the car. Our flight arrived nearly 2 hours late. We took the shuttle to the rental counter only to realize Economy was in a different location. Called both the local number and the toll-free number and got no answer. By the time my phone calls caught up with me it was 12:30 am and the message was that they would hold the car until 10:00. So now we were stuck at Midway. Luckily we were able to rent anothe car but had to cram 6 adults with luggage into 1 car instead of 2 and had to pay a premium price. I would not use Economy again.
avis de
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5,6
Points positifs : The employees of the company are friendly and helpful. The car was new and comfortable.
Points négatifs : The company has a hidden "mandatory" roadside assistance fee of $100. It is NOT printed on any of the paperwork, nor or is there a notification when making the reservation on Kayak. It doubled the price of my rental, but there was 0 communication upfont. I reserve thru Kayak all the time and expect they would be disappointed in the hidden costs as well.
avis de
-
2,0
They didn't have a car for me on Thanksgiving!!
Points positifs : Nothing.
Points négatifs : Worst company ever. Told me they gave out all of their cars the night before thanksgiving and they didn't have any car to give me for my reservation. Had to rent from Avis for $260.00 for 1 day when my reservation with Economy was for $70.00
avis de
-
10,0
Points positifs : Les personnes formidables. Les prix sont super. Très propre véhicule.
Points négatifs : Je n'ai aucune critique à faire.
avis de
-
2,0
The car that wasn't there
Points négatifs : "Reserved" online. It was not made clear that the company was offsite or that a credit card number was necessary to hold the car. Our flight arrived nearly 2 hours late. We took the shuttle to the rental counter only to realize Economy was in a different location. Called both the local number and the toll-free number and got no answer. By the time my phone calls caught up with me it was 12:30 am and the message was that they would hold the car until 10:00. So now we were stuck at Midway. Luckily we were able to rent anothe car but had to cram 6 adults with luggage into 1 car instead of 2 and had to pay a premium price. I would not use Economy again.
avis de
-
5,6
Points positifs : The employees of the company are friendly and helpful. The car was new and comfortable.
Points négatifs : The company has a hidden "mandatory" roadside assistance fee of $100. It is NOT printed on any of the paperwork, nor or is there a notification when making the reservation on Kayak. It doubled the price of my rental, but there was 0 communication upfont. I reserve thru Kayak all the time and expect they would be disappointed in the hidden costs as well.
avis de
-
2,0
They didn't have a car for me on Thanksgiving!!
Points positifs : Nothing.
Points négatifs : Worst company ever. Told me they gave out all of their cars the night before thanksgiving and they didn't have any car to give me for my reservation. Had to rent from Avis for $260.00 for 1 day when my reservation with Economy was for $70.00
avis de
Enterprise
Avis sur Enterprise
Agences
╳
Enterprise
Agences à Chicago
10 E Grand, Hilton Garage Fl 2
+1 312 670 7270
1224 S Western Ave
+1 312 243 9190
1820 W 87th St
+1 773 239 3510
1842 N Milwaukee Ave
+1 773 862 4700
1924 N. Paulina
+1 773 938 8009
20 E Randolph St 3rd Fl
+1 312 251 0200
201 W Madison St Fl 3
+1 312 553 5230
2640 S Michigan Ave
+1 312 808 1228
2900 N Sheffield
+1 773 880 5001
3029 No Kedzie
+1 773 478 3310
303 W. Lake St
+1 312 332 7783
3057 N. Cicero
+1 773 286 0005
318 S. Morgan
+1 312 432 9780
4314 N Western Ave
+1 773 539 5900
4524 S Western Ave
+1 773 650 5800
4825 South Pulaski
+1 773 579 6800
5150 W 55th St
+1 773 735 8860
523 West North Ave
+1 312 482 8322
5313 N. Sheridan Road
+1 773 271 4500
5358 W Irving Park Rd
+1 773 283 1001
5451 N Northwest Hwy
+1 773 631 4422
5508 South Lake Park
+1 773 288 0500
555 W. Madison Suite 102
+1 312 906 8300
5950 N Western Ave
+1 773 989 3390
6400 N Schilling Rd
+1 847 928 3320
664 E 87th St
+1 773 783 6158
850 N State St
+1 312 951 6262
9214 S Stony Island Ave
+1 773 734 6400
930 W Division St
+1 312 475 2000
Avis des clients
Note globale
8,2 Excellent
Basé sur 368 avis
Note générale
8,2
Propreté
8,5
Confort
8,4
Prise en charge/Retour
8,2
Rapport qualité/prix
8,0
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
10,0
Great service
Points positifs : The gentlemen who gave me the car was super profetional and friendly
Points négatifs : N/A
avis de
-
10,0
Points positifs : Enterprise personnel without fail friendly and courteous. Amanda at O'Hare was great.
Points négatifs : Nothing.
avis de
-
9,6
Fast and easy drop off and shuttle
Points positifs : Just dropped off here, was quick and easy with good shuttle service to terminal.
avis de
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10,0
Points positifs : Easy drop off and shuttle to concourse
avis de
-
7,6
Car was old and dirty
Points positifs : Car was old and dirty
Points négatifs : Car was old dirty
avis de
-
6,0
Points positifs : Good car and Detroit dropoff service.
Points négatifs : Aide at Enterprise O'Hare did not give us adequate instructions about going east from airport to our Michigan destination. Didn't have or didn't give us useful map to go in that direction. Unlike other agents on previous rentals there was a sense with him of getting us on our way & signing the paperwork without the full service we have been led to expect. Destination service at Detroit was fine and should not share the one answer Mediocre rating.
avis de
-
7,6
Unclear
Points positifs : Time it took to pick up the car (very quick and efficient). Easy drop-off.
Points négatifs : Location of rental facility was unclear (no signage from the street or even near the 1st floor of the hotel, even though it's located in the 2nd floor garage).
avis de
-
10,0
Great deal & great service
Points positifs : Sometimes a deal is too good to be true. But with Enterprise I got a great price, a clean car and terrific customer service.
avis de
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10,0
Great car great company
Points positifs : The vehicles very nice
Points négatifs : N/A
avis de
-
9,6
Service Seemed slow for busy airport at the pick up.
Points positifs : Very friendly and helpful staff. Free upgrade was great
Points négatifs : Service seemed to take too long for a busy airport.
avis de
-
2,0
Bullshit Experience with car rental
Points positifs : Nothing
Points négatifs : Dont ever reserve through them. They reserve my car 40 minutes away in a location which was closed already. I had to cab. Not recommended
avis de
-
10,0
Great rental agency
Points positifs : Best rental car agency I ever dealt with, hands down!
avis de
-
10,0
Great service
Points positifs : The gentlemen who gave me the car was super profetional and friendly
Points négatifs : N/A
avis de
-
10,0
Points positifs : Enterprise personnel without fail friendly and courteous. Amanda at O'Hare was great.
Points négatifs : Nothing.
avis de
-
9,6
Fast and easy drop off and shuttle
Points positifs : Just dropped off here, was quick and easy with good shuttle service to terminal.
avis de
-
10,0
Points positifs : Easy drop off and shuttle to concourse
avis de
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10,0
Great deal & great service
Points positifs : Sometimes a deal is too good to be true. But with Enterprise I got a great price, a clean car and terrific customer service.
avis de
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10,0
Great car great company
Points positifs : The vehicles very nice
Points négatifs : N/A
avis de
-
9,6
Service Seemed slow for busy airport at the pick up.
Points positifs : Very friendly and helpful staff. Free upgrade was great
Points négatifs : Service seemed to take too long for a busy airport.
avis de
-
10,0
Great rental agency
Points positifs : Best rental car agency I ever dealt with, hands down!
avis de
-
7,6
Car was old and dirty
Points positifs : Car was old and dirty
Points négatifs : Car was old dirty
avis de
-
7,6
Unclear
Points positifs : Time it took to pick up the car (very quick and efficient). Easy drop-off.
Points négatifs : Location of rental facility was unclear (no signage from the street or even near the 1st floor of the hotel, even though it's located in the 2nd floor garage).
avis de
-
6,0
Points positifs : Good car and Detroit dropoff service.
Points négatifs : Aide at Enterprise O'Hare did not give us adequate instructions about going east from airport to our Michigan destination. Didn't have or didn't give us useful map to go in that direction. Unlike other agents on previous rentals there was a sense with him of getting us on our way & signing the paperwork without the full service we have been led to expect. Destination service at Detroit was fine and should not share the one answer Mediocre rating.
avis de
-
2,0
Bullshit Experience with car rental
Points positifs : Nothing
Points négatifs : Dont ever reserve through them. They reserve my car 40 minutes away in a location which was closed already. I had to cab. Not recommended
avis de
Agences
╳
Europcar
Agences à Chicago
Serviced By Advantage // Customer
+1 847 635 8031
Hertz
Avis sur Hertz
Agences
╳
Hertz
Agences à Chicago
10000 Bessie Coleman Drive
+1 773 686 7272
151 E Wacker Dr
+1 312 819 3738
181 W Washington St
+1 312 726 1476
2 East Oak Street
+1 312 951 1643
225 S Canal Street
+1 312 928 0539
2300 S Martin Luther King Dr
+1 312 567 0380
265 N Western
+1 312 666 3857
2828 N Clark St
+1 773 832 1912
3130 N.sheffield
+1 773 883 2356
3658 N Clark St
+1 773 327 1463
401 North State St.
+1 312 372 7600
4621 West Belmont Avenue
+1 773 286 7251
5050 N Lincoln
+1 773 334 4818
5150 W 55th Street
+1 773 735 7272
5259 S Archer Avenue
+1 773 585 8825
909 N Michigan Ave
+1 312 280 5193
9240 S. Stony Island
+1 773 374 0713
Avis des clients
Note globale
7,1 Bien
Basé sur 573 avis
Note générale
6,9
Propreté
7,4
Confort
7,4
Prise en charge/Retour
6,8
Rapport qualité/prix
6,9
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
10,0
Points positifs : Friendly service at pick up. Quick and friendly service at drop off
Points négatifs : Rain. Flight being delayed :)
avis de
-
5,6
Get what you pay for
Points positifs : The woman who checked us in was very nice.
Points négatifs : There were additional costs which canceled out the discount such as adding my husband as an additional driver. I didn't have enough to cover it on my credit card. I had to use my debit card, so there was a $200 hold which is frustrating when traveling with limited funds. I will stick with what I know in the future. I appreciate that Kayak tries to find good deals for people to save money, but it didn't quite work out that way for this trip. Also, the car was fine, it got us around, but it seemed outdated in that there was only one USB port to charge your phone and no Bluetooth for the radio.
avis de
-
10,0
Anonymous
Points positifs : Excellent service very friendly and experienced staff.
Points négatifs : All good
avis de
-
4,8
Lost any savings
Points négatifs : Any normal perks you may receive going straight through the company (upgrades, spouses drive free) are lost when booking through a third party vendor. While they say they can't do anything about it, they can if a lot more money exchanges hands.
avis de
-
2,0
Points négatifs : Wanted and early pick up fee first off for being 1 hour early then wouldn't let us sign my fiancé up as the driver but pay with my credit card. So we canceled
avis de
-
2,0
Points positifs : The folks were great and it was a good experience when I got to the office.
Points négatifs : I rented the car with my flight and assumed that the car would be easily accessible from the airport. It was either an $80 cab ride or a two hour commute on public transit. That is ridiculous and it ruined my schedule for the first day of my trip. If you have folks renting cars with flights, be clear about the relationship between the airport and the car rental.
avis de
-
6,0
Points positifs : - Nice service - Car functioned - Low price
Points négatifs : - Slow shuttle - Two long waits for pickup (office & lot exit) - Disorganized parking lot, many cars out of stock - Cars beat up
avis de
-
10,0
Points positifs : Seamless.
Points négatifs : Al are good
avis de
-
8,0
Points positifs : Fuel economy & parking;
avis de
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7,6
Points positifs : Car was fine.
Points négatifs : We bought the upgrade to a full-size car, and then it turned out there was only one on the lot! Took a long time to get through the process and I was told repeatedly that if I took a car of a bigger size I would have to pay for it (something about their "your choice" program). Very unimpressed with that process.
avis de
-
8,8
Great deal (smell of smoking)
Points positifs : The car was good size for mid-size. Pickup and return are fast and easy.
Points négatifs : Car came with smell of smoking.
avis de
-
6,4
A little disappointed
Points négatifs : Front desk employee we not very pleasant. Took close to an hour to get our rental. They said it wasn't their fault coworkers called in sick. Tried to extend for 4 days and Hertz wanted to charge us an additional $600! I only paid a little over $300 for a week why would pay 600 for 4 days. A little disappointed! Had returned the car and went to enterprise paid 250 for the remaining 4 days of our trip.
avis de
-
10,0
Points positifs : Friendly service at pick up. Quick and friendly service at drop off
Points négatifs : Rain. Flight being delayed :)
avis de
-
10,0
Anonymous
Points positifs : Excellent service very friendly and experienced staff.
Points négatifs : All good
avis de
-
10,0
Points positifs : Seamless.
Points négatifs : Al are good
avis de
-
8,8
Great deal (smell of smoking)
Points positifs : The car was good size for mid-size. Pickup and return are fast and easy.
Points négatifs : Car came with smell of smoking.
avis de
-
8,0
Points positifs : Fuel economy & parking;
avis de
-
7,6
Points positifs : Car was fine.
Points négatifs : We bought the upgrade to a full-size car, and then it turned out there was only one on the lot! Took a long time to get through the process and I was told repeatedly that if I took a car of a bigger size I would have to pay for it (something about their "your choice" program). Very unimpressed with that process.
avis de
-
5,6
Get what you pay for
Points positifs : The woman who checked us in was very nice.
Points négatifs : There were additional costs which canceled out the discount such as adding my husband as an additional driver. I didn't have enough to cover it on my credit card. I had to use my debit card, so there was a $200 hold which is frustrating when traveling with limited funds. I will stick with what I know in the future. I appreciate that Kayak tries to find good deals for people to save money, but it didn't quite work out that way for this trip. Also, the car was fine, it got us around, but it seemed outdated in that there was only one USB port to charge your phone and no Bluetooth for the radio.
avis de
-
4,8
Lost any savings
Points négatifs : Any normal perks you may receive going straight through the company (upgrades, spouses drive free) are lost when booking through a third party vendor. While they say they can't do anything about it, they can if a lot more money exchanges hands.
avis de
-
2,0
Points négatifs : Wanted and early pick up fee first off for being 1 hour early then wouldn't let us sign my fiancé up as the driver but pay with my credit card. So we canceled
avis de
-
2,0
Points positifs : The folks were great and it was a good experience when I got to the office.
Points négatifs : I rented the car with my flight and assumed that the car would be easily accessible from the airport. It was either an $80 cab ride or a two hour commute on public transit. That is ridiculous and it ruined my schedule for the first day of my trip. If you have folks renting cars with flights, be clear about the relationship between the airport and the car rental.
avis de
-
6,0
Points positifs : - Nice service - Car functioned - Low price
Points négatifs : - Slow shuttle - Two long waits for pickup (office & lot exit) - Disorganized parking lot, many cars out of stock - Cars beat up
avis de
-
6,4
A little disappointed
Points négatifs : Front desk employee we not very pleasant. Took close to an hour to get our rental. They said it wasn't their fault coworkers called in sick. Tried to extend for 4 days and Hertz wanted to charge us an additional $600! I only paid a little over $300 for a week why would pay 600 for 4 days. A little disappointed! Had returned the car and went to enterprise paid 250 for the remaining 4 days of our trip.
avis de
National
Avis sur National
Agences
╳
National
Agences à Chicago
203 N La Salle St
+1 888 826 6890
5150 W 55th St
+1 888 826 6890
560 Bessie Coleman Drive
+1 888 826 6890
Avis des clients
Note globale
7,8 Bien
Basé sur 13 avis
Note générale
7,8
Propreté
7,7
Confort
7,8
Prise en charge/Retour
8,2
Rapport qualité/prix
7,7
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
8,0
Points positifs : Great customer service..
avis de
-
10,0
Points positifs : Friendliness of staff about the pick up and drop off locations
avis de
-
3,6
Points négatifs : Car was dirty.
avis de
-
10,0
Points positifs : Easy pickup, good car
avis de
-
10,0
Chrysler 300 in Chicago
Points positifs : I rented from Icarus cars from several dealer this trip. National was the only one that actually had the car I reserved when I arrived, and did not jerk me around. Also, no line at midway (but the others had long lines...).
avis de
-
8,0
Points positifs : Un excellent service client.
avis de
-
10,0
Points positifs : La gentillesse du personnel lors de la prise en charge et du retour en dépôt
avis de
-
3,6
Points négatifs : Voiture était sale.
avis de
-
10,0
Points positifs : On peut facilement aller nous chercher, good location
avis de
-
10,0
Points positifs : Friendliness of staff about the pick up and drop off locations
avis de
-
10,0
Points positifs : Easy pickup, good car
avis de
-
10,0
Chrysler 300 in Chicago
Points positifs : I rented from Icarus cars from several dealer this trip. National was the only one that actually had the car I reserved when I arrived, and did not jerk me around. Also, no line at midway (but the others had long lines...).
avis de
-
10,0
Points positifs : La gentillesse du personnel lors de la prise en charge et du retour en dépôt
avis de
-
10,0
Points positifs : On peut facilement aller nous chercher, good location
avis de
Agences
╳
NU Car
Agences à Chicago
3901 Manheim Rd, Schiller Park
+1 847 671 4000
