Rooms were very nice and modern and had floor to ceiling windows. I really liked the design and the rooms are designed creatively so each room has somewhat of a corner window. The shower was also very nicely designed and roomy. The atmosphere of the hotel was excellent. Elevator music and pool music were all excellent. There are pool parties on Saturday afternoons, I guess it's a good thing or a bad thing depending on what you're looking for. It was a little too "college-y" for my tastes. I would have preferred something a bit more "lounge-y" but that's just personal preference. If you're planning on enjoying the pool, don't go on a Saturday as everyone is packed in like sardines. Front desk staff was not very helpful upon first arriving. There was a line and a 2nd staff member came up and stood at her desk. She looked right at us and then proceeded to just stand there. It took us asking if she was open to get her to help us. Also, they need to update their in room audio systems, they were only compatible with iPods and iPhones with the old 30 pin connectors. Seriously guys? That was 4 years ago. Use a more standard format like audio line in or Bluetooth so everyone can enjoy. Water pressure in the shower was not the greatest. It was barely even coming out toward the end of my shower.
Unique hotel with great style. Comfortable and relaxed.
The lobby music was our era. Decor is in orange, gold, avocado and very nice. Zuzus the onsite restaurant was outstanding. All the staff was professional and pleasant. The AZ driver John was very professional and pleasant. We travel with my husbands seeing eye dog and were accepted nicely. Highly recommend this hotel. The loud music at the pool was not era but modern with a "bump bump" sound. Great for young couples but not for us seniors. No surprise here! The poolside rooms were well insulated so it wasn't an issue.
space is cool but as with most of these boutique hotel projects reconstruction is starting to show wear there is a new giant building project going on across the road and they start construction at 7:00 am checked in after hours took us three attempts to get our room even gave us keys to someone elses room by mistake
Staff were friendly and accommodating. Beautiful resort.
Reservation and check in process was seamless; especially appreciated ability to check in early after international travel. Lobby smells incredible: reminds me of Hawaii and soap/shampoo/etc in room also smelled wonderful. Love the overall decor and retro vibe of hotel, plus pool is one of my absolute favorites: ample seating, great sun and great bar (service and prices)! While valet was wonderfully helpful and overall service fine, after finding a small roach in bathroom and being surprised by cost of daily valet (that it wasn't included), I felt a little underwhelmed by value. I travel often for business and this certainly didn't meet my elevated expectations of luxury or service.
The location and ease. Our sink was clogged when we arrived.
Great renovation with comfortable rooms and all amenities. WiFi was fair but should be improved. Pool area needs staff to remove cig butts and not pour drinks out in seating area around pool...unsanitary and lazy. Some bar tenders made people wait a lot longer for drinks at bar where as wait staff were good.
Le personnel était super sympa et serviable. La piscine est magnifique et le personnel très prévenant. Le restaurant de l'hôtel était délicieux.
Très satisfaits de tous les petits extras ! Parking gratuit, happy hour, accepte les chiens, belle piscine avec plage, et navette. Également en rejoignant Rewards nous avons eu du crédit Internet, petit-déjeuner et le bar.
The pool and patio area was great!! And friendly staff. Rooms need updating. And was hoping for a small continental breakfast.
Friendly staff, great location, excellent breakfast
We stayed here for super bowl weekend, when the demand was much higher than the supply in the Scottsdale area. With that said, hotels could have gotten away with a lower level of service because they just could, you didn't have options. However, the Hilton Garden provided some of the best service I've ever had at a hotel and I have traveled a lot and to many 4 and 5 star hotels around the world. Everyone was so very friendly and they had complimentary candy, drinks and football souvenirs for their guests. The location was ideal - right in the heart of old town, where all the action was going on. Would stay here again in a heartbeat. Thank you for making our weekend so memorable. Other than the Seahawk loss, nothing to dislike.
Great location for getting around downtown Scottsdale.
Rooms are nice and clean. Staff is friendly. Check in/out process very quick Right on the street so a lot of traffic noise
Staff attentive, professional, yet friendly. Water in lobby-it was 101! Coffee was great. Cookies were great-but unsure of ingredients-nuts? Cigarette butts all over outside area in early a.m. Wished for small continental breakfast.
Belle chambre, plus grande que ce que je pensais. Au début, ils ont essayé de nous donner la chambre au premier étage et qu'elle serait bruyante car elle était à côté club en face et J'ai protesté et le directeur a immédiatement trouvé un lieu plus approprié la chambre ce qui était très appréciable. Le petit déjeuner était correct, sans plus. Les œufs étaient charbons.
hotel très 'clean', chambres impeccables, grande piscine ainsi que le Spa. Grand parking. petits déjeuners à commander la veille et livré pile à l'heure dans la chambre. un choix de petit déjeuner un peu plus élaboré.
Le calme, le confort, la piscine
La modernité de l'hotel,chambre bien équipé
le parking toujours libre et pratique d'accès mauvaise insonorisation ; la TV du voisin qu'on entendait beaucoup trop fort
Jolie chambre design, bon confort. Piscine et spa sympas ouverts tard. Parking et wifi gratuits. 15 min en voiture de downtown de Phoenix. Proche de centres commerciaux. Chambre un peu sombre. Fenêtre donnant sur le couloir extérieur. Peu d' intimité. Petit déjeuner pour 5 dollars médiocre, vaut mieux aller le prendre dans centres commerciaux à côté, surtout que pas livré en chambre comme annoncé.
Qualité de l'accueil. Belle piscine. Chambres sympas quoiqu'un peu petites.
la gentillesse du personnel
Convenable, les équipements sont propres. Il y a beaucoup d'espace, agréable personnel courtois. Pratique pour les clients arrivant à l'aéroport de Scottsdale. Service de navette pas mal. Ce serait peut-être mieux si elle était à l'heure.
Beds were comfortable. Location was great. The A/C needed to be repaired one night but hotel gave us a $100 credit which was great! Also, the A/C was a little load being it is in closet next to bedroom.
Gorgeous grounds. Beautiful room. Awesome bathroom An $80 erroneous charge had to be removed and it took at least 30 minutes
When we first checked in our room was not what we expected and had a odd scent. I mentioned it o the front desk who then promptly moved us and made ever effort to make us comfortable. The new room was perfect and what he has hoped for. The staff No. the poll was gorgeous. Groyhds wee breathtaking. Staff was over the top nice.
The entire experience was relaxing and surpassed my expectations. With multiple restaurants and all the amenities one could want, there is little reason to leave the property except to hike. Some minor issues with lack of professionalism from the staff.
One of the true gems among the large Scottsdale resorts. Updated nicely, quiet and spacious. Plus, amazing views of Camelback Mountain. If you get a chance to stay here - take it.
Personnel très aimable, prestation haut de gamme, on se sent chez soi
décor très agréable.Personnel avenant.; Petit déjeuner de qualité. Tarif connection internet exhorbitant. 1 dollar par minute au business center!!
La piscine, le restaurant Loin de downtown
Excellent sejour, service parfait, rien a redire, une halte ideal pour un passage par phoenix, scottsdale.
Simple, clean, convenient place to stay at a great price with nice people. Rooms include full size refrigerator and basic kitchen, comfortable bed, fine TV. Great price near ritzy resorts. If you just need a home base for a trip to this area, you can't find a better value.
Descent Scottsdale location "Full Kitchen" is very basic and dated, but works. Not 1 utensil, pot, pan, cup, plate, bowl, etc. Most other kitchen type places have something you can eat with. This has zero. Bathroom and kitchen are co-located. Workable but kind of odd. Price a bit high for what you get but Scottsdale location allows it.
Cheap and close to my Conference at the Westin Kierland. Older property, so shower knob got stuck, elevator was scary.
Overall not a bad place to stay. Rooms were clean besides slme stains on the carpet. Location was good too, relatively nice part of town and lots of shops and restaurants within a short distance. Checking in took much longer than it should have. GIrl working at the front desk took a personal phone call as she answered it "hey baby" and was laugjing and giggling. Was on the phone for about 15 minutes while my fiance and I were trying to check in, and she was talking to us with hand signals while she was on the phone. When she hung up she said it was her manager... Beds were not comfortable at all, woke up with a back ache. Weird smell in the hallways that crept into our room.
We'all return since the room and food were exceptional.
pleasant friendly helpfull staff, good start to the day with the breakfast. the front pool area needed some work doing to the surface, pieces sticking up between the jouints
The breakfast and evening drinks was a great money saver n/a
Hot breakfast included and also Free drinks and cocktails every evening. televisions need updating.
Staff was friendly and very professional
The rooms are nice and clean as well as the facilities It would be better if they didn't serve breakfast than call it that. But this is true of all La Quinta hotels. I cannot handle their instant coffee. This is the last time I am staying at a La Quinta. Also, they are really stingy with their shower products. It may be an inexpensive place to stay but it is not for me
Good value, close to shopping & restaurants. Clean comfortable room. A bit noisy next to car wash/gas station, but room was still quiet.
Close to our home so only slept here while house was full with family. Did not utilize extras at the hotel.
This guest did not leave comments about this hotel.
Spacious suite Front desk staff
Overall great amenities and service
Location is good. Hotel was extremely dirty. The room smelled very musty. All of the carpet in the hallways were dirty and as well as baseboard. Not please at all!
This guest did not leave comments about this hotel.
Clean and nice, friendly staff, cool public areas. TV in the living portion of our room had a bad signal, blurry and didn't come in at all at times. Had to watch the big game while laying in bed which wasn't ideal.
I love that it was very quiet and secluded and not lots of traffic noise. I sucks that the planes landing pattern was right over the hotel--but nothing that can be done about that the room had furniture that seemed dated. actually the bureau in the bedroom had a faulty door--I believe from overuse--and the hinge actually broke and we could not use that side of it cause the door came off
Friendly Staff No
Free shuttle to restaurants within 5 miles. Beds and pillows not that comfortable and I could feel movement when my husband or I moved.
Nice location good friendly staff
Many things... Sterile wipes for the remotes.. Ear plugs.. Separate seating room.. (suite) Fridge ... sink .. French doors to bedroom ... Bathroom light slows gets brighter ... Everything great .... HOW COULD THIS BE ONLY A 3.5 STAR HOTEL ... Nothing