The Remington Suite Hotel and Spa

Best Hotel I've Ever Stayed

Points positifs : The staff treated you like family and friends. (This excludes the lady who served breakfast...she was extremely rude and openly rolled her eyes and showed her disdain that we would show up at 10:30 for breakfast (even though breakfast is served until 11 am every morning). Chris was AMAZING!!! I knew if I asked Chris, he would make it happen. People who can afford a place like the Remington, generally do not like being told no. I can honestly say, I never had to worry about being told No at the Remington. If I wanted it, they made it happen.

Points négatifs : The woman who served our breakfast in the morning. She was extremely rude and openly rolled her eyes and showed her disdain that we would show up at 10:30 am for breakfast (even though breakfast is served until 11 am every morning). This woman told us to serve ourselves. Then she only brought out 4 meals even though I Ordered 5. Then she argued with me claiming I ordered 4. Why would I decide that one person doesn't get to eat breakfast? And then instead of making the meal she forgot to cook in the first place, she just left and never brought the 5th meal for my 5-year-old son. Her behavior and the way she spoke to me in front of my children will never be forgotten. It was rude and I hope that Remington fires her for her behavior. People do not go on vacation to be treated so horribly. Luckily the other staff at the Remington is so amazing and kind and polite that it completely overshadows that one breakfast (I didn't go to breakfast the next morning just in case she was working. I was headed to my dad's last chemo appointment and I didn't want to deal with any bad attitudes.) The Spa was out of this World Amazing! It was closed on Sundays (which I think is a mistake)...however, they will call one of their technicians and have them come up there just for you. I have stayed at close to 400 hotels in my life ... hotels ranging from Luxury to the Holiday Inn. Out of all the hotels I have stayed in, the Remington is the ONLY ONE that I will ever stay at in Shreveport, LA. I have never wanted to stay in the same hotel more than once (I'm a big believe in new experiences and new adventures and "YOLO"). The Remington has completely changed that mindset. I can honestly say, that I will never stay in the same hotel that I've stayed in before ... unless I'm in Shreveport, Louisiana!

An amazing time :)

Points positifs : We had an amazing time. The hotel was perfect in every way. The pool was outstanding. All staff were wonderful. Can’t wait to come back.

Un super séjour :)

Points positifs : Nous avons passé un merveilleux moment. L'hôtel est parfait en tous points. La piscine était exceptionnelle. Tout le personnel était formidable. J'ai hâte d'y retourner.